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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Your Safety During A Home Fire

8/6/2018 (Permalink)

Fire Damage Your Safety During A Home Fire If fire strikes, you need to act fast, be calm, and stay smart

Fire doesn’t ring the doorbell. Fire doesn’t announce it’s coming. Fire surprises you. Here are some tips to keep you safe even if fire sneaks up on you.

  1. React as soon as you see fire or smoke or hear your smoke alarm go off.

Try to exit your home as safely as possible. Do not try to grab your phone, valuables, or other important possessions. Leave directly and immediately. Your only concern is to get yourself and others out of as fast as possible. Nothing else is as important as this.

  1. Stay calm.

If you rush or panic you won’t make the best decisions in a fire. Stay calm and think logically. You may be in charge of family members or others. Be aware of any other people in the fire and lead them to safety. Listen carefully to what they tell you and deal patiently with urgent situations first.

  1. Check doors for heat.

During a fire don’t go through any closed door until you feel it with the back of your hand. Feel both the bottom and top of the door. If it feels hot do not open it. Opening a hot door puts you at risk of being burned. You may also add fuel (oxygen) to the fire. Find another way out.

  1. Have everyone stay low.

Smoke and heated gases rise. You want to stay away from them. Tell family members to crouch or crawl and stay low. This will reduce the chances of anyone inhaling smoke or dangerous gases.

Questions about a fire risk or fire damage? Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791

  1. Before using a fire extinguisher, make sure these four conditions are met.

Often, you’re better off to let professionals handle any fire. Only use a fire extinguisher when:

1) The fire is confined to a small area, and is not growing

2) The room is not filled with smoke

3) Everyone else has exited your home or the building

4) The fire department has been called

  1. Keep a safe distance.

Remember most fire extinguishers can reach 8 to 12 feet. Stay as far away from the fire as you can.

  1. Use PASS.

Fire fighters recommend the PASS method when working with a fire extinguisher:

P: Pull the pin and hold the fire extinguisher with the nozzle pointing away from you. 

A: Aim low. Point the fire extinguisher at the base of the fire.

S: Squeeze the lever slowly and evenly.

S: Sweep the nozzle from side to side.

  1. Is the fire bigger than you are?

One general rule is if the fire is bigger than you are, it’s too big for you to put out safely. Call your local fire department

  1. Face the fire.

Fires are unpredictable. Don’t turn your back on a fire. Conditions can quickly change. Always be aware of the fire’s size, condition, and position.

Questions about a fire risk or fire damage? Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791

  1. Observe the smoke.

You need to do more than avoid the heat and flames. You must avoid the smoke, too. More turbulent smoke means more dangerous fire conditions. Is smoke pushing out of the top of a door? Then do not enter. Does the area contain significant amounts of smoke? Then the fire probably exceeds your ability to handle it. Call your local fire department.

  1. Have everyone meet at a designated meeting place.

Your family or employees should have a specific place well away from your home or business that you will meet at in case of a fire. Knowing where to meet and having two or more ways to get there reduces the risk of leaving someone behind or not knowing where everyone is if you evacuate your home or building.

  1. Can’t get out? Stay in a fire-free, smoke-free room with the doors closed.

If smoke, heat, or flames block every exit route, stay in the room with doors closed. Place a wet towel under the door and call the local fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help. Yell for help.

Other Blog Posts About Fire  
Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage. Here are two other blog posts about fire:

Fight Fire By Knowing Your Enemy

Reduce Your Fire Damage Costs

We Help With Fire Safety

At SERVPRO of Glastonbury/Wethersfield we have specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime, 24/7.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Natural Disaster Preparation

7/24/2018 (Permalink)

Storm Damage Natural Disaster Preparation Our crews have information that can help you prepare for any natural disaster.

How do you reduce your risk and minimize the damage from a flood, hurricane, tornado, blizzard, or other natural disaster? Being prepared is one key according to the Connecticut Guide to Emergency Preparedness. Based on this publication from the Connecticut Department of Public Health, here are some tips.

What To Do Before Any Natural Disaster
We recommend you always have an emergency supply kit ready. The Red Cross explains what your kit should contain. And know what the major weather terms mean. A severe storm watch means dangerous weather may happen. A severe weather warning means a storm is on the way and you should seek shelter right away. Stay tuned to a reliable local weather forecast so you’ll know the latest about conditions. Most important may be that if emergency officials tell you to evacuate you should do so. Make arrangements in advance for a place you can stay for a few days. That place should be out of the weather pattern your home town is experiencing.

Flash Flooding
If there’s the threat of a flash flood, move quickly to higher ground. Water rushing at you in a flood can easily knock you off your feet. The water doesn’t have to be very deep to knock you down if the current is strong. If you’re in a car and water comes around you, get out and move to higher ground right away. Cars can be swept away in just two feet of moving water.   

Blizzards
Weather forecasters are usually good about letting you know ahead of time if a blizzard is coming. Avoid driving during or before a blizzard.  Be sure you have enough food and supplies  to last a few days. Plan on not having electricity or phone service.

If there’s snow, make sure inlets and outlets for your furnace and other appliances are not blocked. You want to avoid ventilation problems and carbon monoxide build-up. Also be sure your car’s tail pipe (exhaust) is clear of snow or ice before you start the car.

To Restore Your Property After A Natural Disaster Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791

Tornadoes
A tornado warning means you need to take shelter immediately. If you’re in your car, stop. Never try to outrun a tornado. Get out of the car and lie flat, face down in a low area. Cover your head and wait for the tornado to pass by. If you are home, go to your basement, storm shelter, or a room near the middle of the home. In a tall building go to the middle of the building to a stairwell or hallway. The middle of the building is less likely to experience damage.

Hurricanes
When Glastonbury or Weathersfield (your immediate area) experiences strong winds, thunder, and lightning that may indicate a hurricane is coming. Hurricanes may have winds of 75 miles per hour or more. Hurricane season in Connecticut is June 1 through November 30. If you receive a hurricane-warning, take shelter right away or evacuate if you’re told to do so. You can learn more about what to do before and after a hurricane at ct.gov/hurricane.  

After any natural disaster, SERVPRO of Glastonbury/Wethersfield is here to help. We’re also available to consult with you about natural disaster preparation. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791) anytime, 24/7.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Fake News About Mold

7/17/2018 (Permalink)

Mold Remediation Fake News About Mold We can eliminate the myths about mold and clean up your property

People have some strange ideas about mold. You may hear things about mold that sound good but are not true. So you can understand the truth about mold SERVPRO of Glastonbury/Wethersfield is correcting these six fake news items.   

Mold Fake News #1: Clean Off The Area Where You See Mold And You’re Safe
The truth is that mold can become latent and reactivate. You may not see any mold after you clean up but mold can still be there. Tiny mold spores replicate every 24 hours and often grow back. Mold grows due to a source of water, so you must locate and eliminate all sources of water to the mold-infected area. You’ll have a much easier time cleaning off hard surfaces - with water and detergent and then drying the surface. But absorbent materials (like ceiling tiles and carpeting) often require more than surface cleaning. Also know that moving mold around often spreads spores and increases risks to your property and its occupants.

Mold Fake News #2: Bleach Kills All Mold
Not true. Bleach can kill certain kinds of mold on nonporous surfaces. However, bleach does not  kill all kinds of mold on every type of surface. In particular, bleach’s effectiveness on porous surfaces like wood is poor at best.


Mold Fake News #3: Mold Presents The Same Health Risks To Everyone
The truth is that some people are more sensitive to mold than other people are. For them, inhaling or touching mold spores can cause allergic reactions, including sneezing, runny nose, red eyes, and skin rash. People with serious mold allergies may have more severe reactions, including shortness of breath. In people with asthma who are allergic to mold, breathing in spores can also cause asthma attacks.
Other people who may be more sensitive to the effects of mold include:
•    Infants and children
•    The elderly
•    People whose immune systems are compromised due to HIV infection, cancer, liver disease, or chemotherapy
•    People with chronic lung disease

For Mold Assessment or Mold Remediation Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791.

Mold Fake News #4: Mold Causes Sinusitis, Infections, And Immune System Damage
There’s no clear-cut evidence that sensitivity to mold causes chronic sinusitis. And superficial fungal infections (like toenail fungus or jock itch) are not the result of exposure to mold in your home or workplace. Superficial fungal infections generally result from fungi that develop inside the warm, moist environments found in shoes or tight garments. There’s also no credible evidence to suggest that environmental exposure to mold damages your immune system.

Mold Face News #5: Your Insurance Will Cover Mold Contamination
The insurance industry is concerned about the escalating and often unpredictable costs associated with mold testing and remediation. In fact, almost every residential insurance provider and most commercial property insurance policies now excludes coverage for loss or damage caused by or resulting from a "fungus"--which can be defined to include mold. Take no chances. Ask your insurance agent if your insurance covers mold damage.

For Mold Assessment or Mold Remediation Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791.

Mold Fake News #6: Some Surfaces Never Attract Mold
Wrong again. Mold can grow on any surface that has water and humidity present. If a material sustains water damage, mold will likely grow. In fact, in areas where there is a perpetual moisture problem, do not install carpeting. It’s more difficult to remove moisture and mold from carpet than from hard surfaces.

Mold Fake News #7: It Takes Weeks Or Months For Mold To Become A Problem
Don’t believe it. In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. It does not take weeks for mold to start causing health effects and significant damage to your property. Deal with any mildew or mold issue as soon as you see it.

Mold Fake News #8: Mold Can Be Completely Eliminated
Some mold remediation companies will promise to remove all mold. For the average homeowner or business owner, this is virtually impossible. Unless you need to maintain a clean room, which is used for surgery or semiconductor development, complete mold elimination is too costly and unnecessary for any home or building. Mold spores are omnipresent in the world. The best thing to do is to control moisture and react quickly to flooding by drying out water-damaged materials. Remember, some types of mold can grow and become a problem in as little as 48 hours.

Questions?
Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re mold remediation professionals serving homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts That Might Help You:

Commercial Water Damage Is Usually Preventable. Here’s How.

Safety After Basement Water Damage

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Avoid Thunderstorm and Lightning Damage

6/28/2018 (Permalink)

Storm Damage Avoid Thunderstorm and Lightning Damage An ounce of preparation is worth a pound of cure when it comes to dealing with lightning and thunderstorms

Ah, the joys of spring! Leaves return to trees. Grass turns lush and green. Flowers bloom and paint the landscape with bold color. But then there are spring thunderstorms. Thunderstorms often don’t come alone. Thunderstorms often feature lightning. They also often bring with them other threats like high winds, tornadoes, and flooding.

Lightning alone kills about 50 people each year in the United States. The Red Cross says that thunderstorms kill more people each year than either tornadoes or hurricanes. You can lessen the threat of a thunderstorm and avoid thunderstorm damage by:

1. Using surge protectors.

Electronics (your TV, appliances, computers, etc.) that are plugged in are susceptible to damage from the electrical surges a thunderstorm can cause. Plug your electronics into a surge protector and the surge protector into the wall. You’ll gain an extra layer of thunderstorm protection.

2. Removing dead or rotting trees near your house.

In a thunderstorm, or other type of storm, a weakened tree could fall and cause extensive damage to your home and property. You might also want to make your shrubbery more wind resistant by keeping them trimmed and removing damaged branches.

3. Bringing things inside or under shelter when a severe thunderstorm is in the forecast.

Can you protect your expensive flower planter by temporarily storing them in a shed? Can that new glass top picnic table be relocated to the basement before the storm hits?

4. Checking your homeowner’s insurance.

Make sure you are covered for thunderstorm damage. Does your insurance coverage meet your needs? If not, make adjustments.

5. Tuning into weather reports.

Keep a weather radio or internet service on to listen for forecasts, watches, and warnings. Know the terminology. A thunderstorm watch means the weather is conducive to severe thunderstorms. A thunderstorm warning means a storm is occurring or will start soon and it poses a threat to life and property.

6. Taking a training course in first aid and learning how to respond to emergencies.

In Connecticut check out the available classes at Red Cross Training. Learn about your local community’s emergency warning system for severe thunderstorms.


If You Have Thunderstorm or Lightning Damage Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791

7. Being prepared to lose power.

Have plenty of flashlights and batteries available. Avoid using candles because an open flame during stormy weather can be dangerous. Keep the flashlights where you can quickly find them even in the dark.

8. Educating your children about thunderstorms and other natural disasters.

Be certain your children know to come inside and stay inside whenever threatening weather (gray skies, thunder, heavy rains, lightning, strong winds, etc.) approach.

9. Having a safe place and making sure everyone in your house knows where that place is.

A safe place in a thunderstorm is an area in your home that’s away from windows and not in danger from falling trees. Often a windowless interior bathroom is a safe place.


If You Have Thunderstorm or Lightning Damage Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791

10. Having emergency supplies ready.

A damaging thunderstorm may keep you from shopping for several days or longer. You may not have electricity. Have a survival kit stocked with items like a weather radio, water, snacks, meals in a can, extra batteries, important phone numbers, and other essentials.

11. Consult your local fire department if you are considering installing lightning rods.

More Information On This Blog

You can learn more by reading other posts on the SERVPRO of Glastonbury/Wethersfield blog:

Fight Fire By Knowing Your Enemy

Safety After Basement Water Damage

Sewer Backups Demand Fast Action
 
We're Here To Help You


The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster prevention, thunderstorm damage, and natural disaster cleanup.

Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime.
SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Commercial Water Damage Is Usually Preventable. Here's How.

6/21/2018 (Permalink)

Water Damage Commercial Water Damage Is Usually Preventable. Here's How. You can prevent most water damage at your business or commercial building

Ask the experts. They’ll tell you that most commercial property and business water damage does not have to happen. Smart commercial property owners know how to prevent most water damage and they know that preventing the damage saves them time and money.  Here are some of the ways you can keep water damage at your business or commercial property to a minimum.

1. Talk to your team about water damage awareness

Train your employees and/or tenants to report any signs of water damage, no matter how small the leak. Solving small issues now often prevents larger, more costly issues from happening later.

2. Frequently check potential problem areas like windows, roofs, and exterior walls

Check your commercial building windows for tightness, weather-stripping, broken or cracked panes, weak flashing, and other signs of wear.

Closely examine your building’s roof. Are sealants intact around HVAC systems? Is the flashing around skylights, stack vents, and other rooftop elements in good condition? Is there no water pooling on the roof? Are drains and downspouts in good condition? From inside, do you see water stain marks? Can you see daylight when inside where you should not see it?

Check exterior walls to make sure all openings (plumbing, heating, lighting, fire alarms, vents, etc.) are sealed against water. See if the walls themselves need re-pointing or sealing. Check under sinks, angle stops, supply lines, shut off valves, water filtration systems, and in mechanical rooms.  Schedule regular clean outs of main lines and air conditioning units in your building.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

3. Monitor contractors

Monitor the work of outside contractors and vendors when that work may affect your commercial building’s piping systems (sprinklers, water, etc.)

4. Inspect storage tanks

Frequently check the condition of any liquid storage tanks or vessels (hot water tanks, boilers, fuel oil tanks, etc.) inside your commercial building, mechanical penthouse, and on the roof.

5. Keep pipe diagrams and prints current

Be sure pipe diagrams or prints are up to date. Make certain they show the location of valves for all
liquid-carrying systems. Tell your building maintenance staff where the diagrams are kept. Keep the diagrams well labeled and easy to reach.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

6. Always keep safety first

Take quick action whenever a leak or water damage issue is discovered. This includes turning the power off, shutting off the water supply at the source of the leak, and protecting contents that could be damaged.

7. Have a designation responder on site

Have someone available on all shifts who is trained to respond immediately to any leak or water damage. This person should have authorization (24/7) to call and bring in a local high quality professional clean up and restoration company like SERVPRO of Glastonbury/Wethersfield.

8. Be particularly proactive if your commercial building is prone to water damage

In general, if your commercial property fits one or more of these descriptions your building may be at higher risk for water damage:


•    20+ years old
•    High-rise with multiple tenants or units
•    Use of newer construction materials
•    Exposure to seasonal extremes or geographic-based events
•    Deferred maintenance of structure and systems

9. Inspect thoroughly after a major storm

Perform a full building inspection after every major storm to look for damage. If you find any problems, schedule repairs promptly.

10. Conduct routine maintenance on schedule

If you don’t have one already, create a systematic maintenance schedule. You should have a written plan for maintenance updates of your commercial property, the building’s equipment, and its systems. Proper maintenance prevents excessive wear and tear and helps avoid catastrophes.

Questions?

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts That Might Help You:

Safety After Basement Water Damage

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Fight Fire By Knowing Your Enemy

6/1/2018 (Permalink)

Fire Damage Fight Fire By Knowing Your Enemy Understanding how fires start is a great way to prevent them

Your best way to prevent fire is to understand the conditions fire needs to exits. A fire cannot happen unless four elements are present. Take away or prevent one of these four elements and you can protect yourself from fires at your home, business, or anywhere. So, what are the four elements and what causes them to occur?

Heat

Heat is necessary for a fire. Unfortunately, heat can build up and start a fire in many ways. A fire in your home or business may start by flammable material coming in contact with a flame, too much friction, or mechanical generation (like with your car’s spark plugs). Heat can jump from an area where you want it (in a fireplace or stove, for example) to somewhere you don’t want it in one of three ways:


1. Direct contact: The heat source touches another object. A flame reaches a piece of paper.
2. Radiation: Heat can travel in an electromagnetic way. That’s like when you put your hands near a campfire. You don’t touch the flame or fire but you still receive the heat.
3. Convection: The heat transfers from one location to the next by the movement of fluids. This is what happens when a stove burner heats a pot of water.


Concerned about a fire risk or fire damage? Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791.

Fuel

No matter how much heat you have, you won’t have a fire if there’s nothing to burn. All fires require fuel. The fuel can be wood, fabric, gasoline, ethanol, hydrogen, butane, or one of many, many other substances.

Oxygen

A third element every fire needs is oxygen. The air we breathe is about 21 percent oxygen. That’s enough to support combustion but oxygen itself does not burn. Air with a greater percentage of oxygen in it will burn more intensely.   

Now here is a fire prevention key that many people don’t know. Ask most people what you need for a fire and many will list the three elements we just talked about. But you can have the right amount of heat, fuel, and oxygen and still not have a fire. What is this fourth element?


Chemical Reaction

The first three elements must be in an environment where a chemical reaction will occur. That type of chemical reaction happens when the exact mixtures of heat, fuel, and oxygen blend in the right concentration. That cause ignition, the chemical reaction, the fire.

Take away any of these four elements and you can prevent or stop a fire. Spraying water on most fires, for example, removes the element of heat and stops the fire. Shutting off the value to the burner on your gas stove takes away the element of fuel. If you put a lid over a grease fire in a frying pan you eliminate the oxygen and stop the fire.

For fire prevention tips see the American Red Cross’s Home Fire Safety section and the National Fire Protection Association’s safety tips sheets.  


Your Help Is Here

For questions about fire, call SERVPRO of Glastonbury/Wethersfield. We’re the fire restoration and clean up company that saves property and saves money for the owners of fire damaged homes and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or anywhere in between, we can help. You might also want to read some of other blog posts:

Reduce Your Fire Damage Costs

Safety After Basement Water Damage

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Safety After Basement Water Damage

5/23/2018 (Permalink)

Water Damage Safety After Basement Water Damage After water damage in your basement, Use good safety procedures.

Any home or business can suffer water damage in the basement. It might be caused by a burst pipe, a storm, a leaking appliance, a flood, or one of many other common causes of water damage. Remember this first of all: If your basement has water damage SERVPRO of Glastonbury/Wethersfield recommends you keep safety as your number one priority. Here are a few quick tips.

Is your house safe?
If you’re not sure, don’t take a chance. Find somewhere else to stay until you’re certain your house is safe again.

Do you have electrical or "slip and fall" hazards?
After major storms in the Glastonbury/Wethersfield area, we see a lot of these hazards. Often, electrical power to even severely flooded homes is still live. A saturated environment with standing water that is close to energized electrical outlets, submerged wiring, and wet appliances is dangerous to you both during and after a flood. Slip and fall hazards include items submerged in the water that you can’t easily see and flooring area that may appear relatively dry and even but is actually uneven or wet enough to not safely support your footfall.
 
Are you only doing things you know are safe?
Some homeowners want to dig right in and start making repairs before they know the extent of the water damage and how best to fix the damage. Don’t take risks. Make a full assessment of the damage and tackle only those repairs you know how to do well.

Can you see?
If you have water damage in the basement can you see what and where you are walking on? Don't walk on or near an area that doesn't have sufficient lighting.

Are you trying to lift wet materials?
If so, be careful. When items are soaked with water they become dangerously heavy. You might also do further damage to an item that is water soaked by trying to lift or move it.

Contact A Water Removal Service
With any major basement water damage you’re wise to contact a professional water removal service like SERVPRO of Glastonbury/Wethersfield. You want the job done right and right away. That’s what we do. Never hesitate to call 860.633.8791 for help.

Why Us?
A SERVPRO of Glastonbury/Wethersfield highly trained technician can respond immediately to your water damaged basement issue. Our service crews have the experience, expertise, training, and equipment to restore your home or business quickly and safely. The sooner the water is removed and the drying process begun, the better condition your home or business will be in. And the cost to repair water damage will be lower.

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Sewer Backups Demand Fast Action

5/9/2018 (Permalink)

Water Damage Sewer Backups Demand Fast Action Handle a sewer backup as carefully and quick as you'd handle a fire or flood disaster

It may not seem like a sewer backup is in the same class of crisis as a fire or flood but it can be. If your sewer backs up you need to act fast. Sewer backup problems are major health hazards and emergencies. Sewer water is often packed with viruses, bacteria, and other microbes that can cause serious illnesses.

Start by knowing what type of sewer water backup you have:


Clean Water

If your sewer backs up from a clean source like a broken water supply line or leaking faucet professionals consider the backup clean water. But if you don’t treat clean water quickly it can become a more serious problem. If it sits too long clean water can degrade into gray water (category 2) or black water (category 3).


Gray Water

Experts use the term gray water to describe a sewer line backup that’s contaminated and could cause discomfort or illness. You have gray water (category 2) if your backup is from a washing machine overflow; a toilet overflow with some urine (no feces); or a dishwasher overflow. This type of sewer water backup can quickly degrade into black water (category 3) if not treated. Again, quick action is important.


Black Water

At SERVPRO of Glastonbury/Wethersfield and throughout the industry, this term describes grossly contaminated water. Sewer drain backups like this could cause severe illness or death if ingested. Be certain you and your family avoid all contact with black water. You have black water when you have flooding from rivers or streams; water from beyond the toilet trap; water from the toilet bowl with feces; or standing water that has begun to support microbial growth.

Prevent Sewer Backups

Your main sewer line can become clogged, which can cause sewage backups in your home. If the backups just from one toilet, sink or tub it may be a clog in that drain. If, however, every flush creates a sewage backup in your home, you likely have a blockage in your main sewer line. Most of these clogs can be prevented by a few simple steps:
•    Don’t use your toilet as a waste basket--Flushing facial tissues, napkins, diapers and other waste down your toilet creates clogs.
•    Use your garbage disposal wisely--Avoid dumping large quantities of anything that can become lodged in your sewer line down your garbage disposal.
•    Don’t pour grease down your drain--Grease and fat, although liquid when poured down your drain, can harden within your plumbing, collecting debris and creating a stubborn clog.

We Can Help

Call SERVPRO of Glastonbury/Wethersfield whenever you have sewer backup problems. We’re trained in the safest, most advanced, and quickest ways to eliminate all sewer backups and restore your property completely.  From Glastonbury to Portland, Wethersfield to Marlborough and anywhere in between, we can help.


SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Businesses: Some Things In Life Are Still Free With A PSA

4/26/2018 (Permalink)

Commercial Businesses: Some Things In Life Are Still Free With A PSA With a SERVPRO Priority Service Agreement you receive some free services.

SERVPRO of Glastonbury/Wethersfield is committed to providing fire and water cleanup and restoration services to reduce your business interruption costs and your recovery costs. And with a Priority Service Agreement (PSA) we will provide some services at no cost:

•    Construction evaluations
•    Disaster planning seminars
•    Emergency Ready Profile (for all your business locations)
•    Ice dam evaluations
•    Lead paint certification
•    Mold evaluations
•    OSHA 10-hour training
•    Water and fire training

Businesses and commercial property owners choose SERVPRO of Glastonbury/Wethersfield for many reasons. Among the major reasons are:

•    SERVPRO has more than 45 years of experience as a leading fire and water cleanup and restoration provider.
•    We’re nearby and we have other franchises near you, too. In fact, we have 1,800 franchises throughout the nation.
•    More locations mean we get to you faster. Faster response usually means less damage done and more money saved.
•    We handled jobs of all sizes. Our Commercial Large Loss Division is composed of our best of the best in restoration.
•    We provide many services other restoration and cleanup companies don’t: document drying, move outs and construction restoration, contents claim inventory, and more.

Business Ready Plan

Another free service we provide is a Business Ready Plan. Did you know that as many as 50% of businesses close down following a disaster? Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place like our Business Ready Plan.

Pre-planning serves as an “insurance policy” providing you with peace of mind. Knowing your business is ready for whatever happens can communicate trust to your clients and employees. They know that even if disaster strikes your business, they don’t necessarily have to be affected.


Call SERVPRO of Glastonbury/Wethersfield. We’re the fire restoration, water restoration, and cleanup company that saves property and saves money for commercial properties and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or  anywhere in between, we can help.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Reduce Your Fire Damage Costs

4/19/2018 (Permalink)

Fire Damage Reduce Your Fire Damage Costs Quick action is a key to keep fire damage restoration costs down.

Having your home or business damaged by fire is awful. And costly. SERVPRO of Glastonbury/Wethersfield can restore your property, clean it up, and tell you about ways to keep costs down and the quality of the work high.

Act Quickly

The more time between your fire and the fire damage restoration the more costs tend to go up. A big reason for that is that some fire-damaged possessions can be saved but only if you act quickly. The longer you wait, the more likely it is that you won’t be able to restore valuable possessions. What can be saved? Well, that depends on the extent of the fire damage, but at SERVPRO of Glastonbury/Wethersfield we can often save clothing, leather, books, photographs, kitchen items, furniture, heirlooms, and more.

You Don’t Just Have Fire Damage
After a fire, the damage is because of the fire, right? No, not necessarily. Many homes and businesses suffer additional damage from smoke, soot, and even the water firefighters must use to put out the fire. Be sure to treat your property for possible smoke and soot damage. While you’ll recognize if water damage is also a problem, you may not recognize the extent and seriousness of smoke and soot damage. Smoke and soot can damage most household items. Those items include furniture, carpet, walls, drapes, and even ceilings. Again, act quickly. If too much time elapses between when the fire damage occurs and when fire cleanup occurs, the effects of smoke and soot damage can last for months.

Our Goal: To Restore Your Property To Pre-Loss Condition

SERVPRO of Glastonbury/Wethersfield cleans and deodorizes restorable items, sometimes to preloss condition. After our restoration you may not be able to tell which items were affected by the fire and smoke and which were not. Don’t throw anything out until you’re certain it cannot be restored and must be replaced. Save your property and you save money.

Call SERVPRO of Glastonbury/Wethersfield

We’re the fire restoration and clean up company that saves property and saves money for the owners of fire damaged homes and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or  anywhere in between, we can help.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service