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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Smoke Odor? Call a Professional

5/28/2019 (Permalink)

Fire Damage Smoke Odor? Call a Professional A professional fire damage restorer like SERVPRO of Glastonbury/Wethersfield knows how to completely remove lingering smoke odor.

After a home fire, the lingering odor may be severe, depending on the size and intensity of the fire, how long it burned and what burned. Using a household deodorizing spray or disinfectant provides only temporary relief from smoke odor—and deodorizing sprays may interact with smoke odor and create an additional odor.

It’s essential to work with a professional fire restoration company, like SERVPRO of Glastonbury/Wethersfield, to get the job done right.

SERVPRO uses counteractants—chemicals or additives that break up smoke molecules to eliminate the smoke odor. You need different counteractants depending on the material burned in the fire. Counteractants may be professionally applied to furniture, carpets and drapes and can be used to launder clothes.

SERVPRO may also use an ozone treatment to remove smoke odors. At your home, we’ll put your smoke odor-affected items under a tent while an ozone generator runs.

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re here to help. The team at SERVPRO of Glastonbury/Wethersfield has specialized fire restoration training and experience to quickly clean up and restore your home to pre-fire condition. We can remove virtually any pervasive smoke odor and deep-clean soot from upholstery and carpet.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

12 Fire, Smoke & Soot Damage Tips

10 Ways to Prevent and Survive House Fires

Reduce Your Fire Damage Costs

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

How to Dry Out a Basement

5/14/2019 (Permalink)

Water Damage How to Dry Out a Basement Professionals like SERVPRO of Glastonbury/Wethersfield have the right equipment and the know-how to clean up your water damage fast.

If your carpeted basement is flooded, follow these rules:

  • If the floodwater was clean (broken pipe, burst washing machine supply hose or a foundation leak), you can probably dry out and save your carpet.
  • But if you had a sewer backup, washing machine drain water spill or river flood, you need professional help. Pros are the only ones with the right equipment to get your basement dry and disinfected in the shortest possible time.

Either way, act fast! If the carpet isn’t dry within 72 hours, it’ll start to grow mold. Assuming your basement was flooded with clean water, here’s how you can do the cleanup yourself.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Be Safe Above All

First, turn off the power to the basement. If you’re not sure which breakers power the basement, flip the main circuit breaker. If your electrical panel is in the basement, call an electrician to turn off the power.

Next, remove any extension cords and power strips from the floor and unplug or switch off all electrical appliances (washer, dryer, HVAC)—and if your appliances or furnace was under water, call appliance and HVAC specialists before plugging any of them back in. Ask the electrician (if you hired one) to repower the upstairs and inspect the basement receptacles to determine whether it’s safe to repower them. If not, you’ll have to buy several GFCI-equipped extension cords and run power from upstairs receptacles.

Next, remove all your valuable items from the basement. The longer they sit there, the more moisture they’ll soak up, and that means mold.

Time to Extract the Water

Don’t bother trying to dry out the carpet with a wet/dry shop vacuum—it simply doesn’t have enough power. Instead, rent an extractor (if available) or carpet cleaner, an air mover fan or two, and a large commercial dehumidifier. Rent the largest dehumidifier available (the big ones can remove up to 30 gallons per day, compared with 4 gallons for the largest home units).

Move the extractor slowly across the carpet to suck up as much water as possible. Don’t rush this step! Once the water is out, peel back the carpeting (watch out for the sharp nails) and remove the wet pad. (New carpet pad is inexpensive, so don’t waste time trying to dry the old pad.)

Lay the carpet back on the floor and fire up the air movers and dehumidifier. Keep the basement temperature at or below 75 degrees—a higher temp will accelerate bacterial growth and turn your basement into a petri dish.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has the people, skills and equipment to help homeowners recover from water damage resulting from a flood. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Your First Five Things After a Flood

Safety After Basement Water Damage

When Your Belongings Are Damaged by Mold

Our Unique DNA

Source: Family Handyman

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Your First Five Things After a Flood

5/9/2019 (Permalink)

Water Damage Your First Five Things After a Flood A flood in your home is devastating. Here are five things you can do to get started on recovering from a water disaster.

Disaster has struck, your home is flooded and you don't know what to do first. Here’s a list of five essential tasks to start with that will make your recovery from a water disaster safer, easier and faster.

1. Avoid Further Damage

First, you need to cut power to your home. Locate your circuit panel and shut off all the circuits, even if the power feed to the house is currently off.

Visually inspect the exterior of your property. Look for signs of potential danger, like a collapsed roof. If you are not sure that the home is safe to enter, don't go inside. Flood water could:

  • Carry an electrical current to shock you or spark a fire
  • Introduce bacteria and microbes into your home
  • Make it harder to walk safely
  • Weaken the structure of your home

2. Gather Important Papers

It’s best to be prepared for an emergency by keeping your papers organized and easy to find. The documents you might need include:

  • homeowners’ policy records
  • documentation of flood insurance, if applicable
  • personal identification
  • proof of ownership

If you can get through the house safely, locate this information and take it to a secure offsite place.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

3. File a Claim

The claims process could take days or weeks, so you should begin as quickly as you can. Here’s what you may need to pay for:

  • determining the extent of damage
  • flooring removal and replacement
  • drying walls and foundation
  • replacing damaged electrical and plumbing systems

4. Document Everything

Take pictures and video, and write down any information you have about the condition of your home. If the property deteriorates after the initial damage (due to fire caused by flooding or from growth of mold, for example), update your record to reflect it.

Keep receipts for everything you buy as you recover from the flood, no matter how small the purchase.

5. Begin the Repair Process

As soon as possible, remove the water from your home and completely dry the structure and your possessions. You can try to do this yourself, or hire a specialized professional disaster remediation company like SERVPRO of Glastonbury/Wethersfield to do the job quickly and thoroughly.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has the people, skills and equipment to help homeowners recover from water damage resulting from a flood. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Safety After Basement Water Damage

When Others Can’t Do the Job, Call SERVPRO

Sewer Backups Demand Fast Action

Natural Disaster Preparation

Source: The Spruce

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Mold Remediation Checklist for Commercial Buildings

4/23/2019 (Permalink)

Commercial Mold Remediation Checklist for Commercial Buildings Water damage or excess humidity in your commercial building can cause mold growth in just 48 hours.

If you suspect your commercial building harbors mold, use these steps as a guideline to determine the nature and scale of the problem, and then, the best way to eradicate it.

Start by Asking Some Questions

  • Does your commercial building have a history of moisture problems?  Are there hidden sources of water or is the humidity high enough to cause condensation?
  • Are building materials or furnishings visibly damaged? Have building materials been wet more than 48 hours? 
  • Has the building been recently remodeled or has building use changed? Has maintenance been delayed or the maintenance plan been altered?
  • Have building occupants reported musty or moldy odors or health problems?

First, Investigate

  • Investigate any signs or reports of mold. Clean up small mold problems and fix moisture problems before they become large problems.
  • Identify any and all sources or causes of water or moisture problems. Note the type of water-damaged materials (wallboard, carpet, etc.) and measure the size of the affected area.
  • Check inside your commercial building’s air ducts and air handling units.
  • Keep your building occupants informed about your mold remediation process.
  • If you have a medium- or large-size mold problem, select an experienced remediation manager such as SERVPRO of Glastonbury/Wethersfield.

If you suspect mold contamination at your commercial building, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Second, Remediate

  • Dry out any wet materials within 48 hours to prevent mold growth.
  • Use personal protection equipment (N-95 respirator, gloves and goggles) to fully protect workers. Use containment equipment to protect your building and its occupants.
  • Use the most appropriate cleanup methods for moldy items. The Environmental Protection Agency suggests:
    Method 1: Wet vacuum. Steam cleaning may be an alternative for carpets and some upholstered furniture.
    Method 2: Damp-wipe surfaces with plain water or with water and detergent solution (use wood floor cleaner on wood); scrub as needed.
    Method 3: High-efficiency particulate air (HEPA) vacuum after the material has been thoroughly dried. Dispose of the contents of the HEPA vacuum in well-sealed plastic bags.
    Method 4: Remove water-damaged materials and seal in plastic bags while inside of containment, if present. Dispose of as normal waste. HEPA vacuum area after it is dried.

If the job is too big or complicated for you to tackle safely and effectively, hire a professional remediation company, such as SERVPRO of Bloomfield/Enfield, who has the experience and training to fully restore your commercial mold damage.

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has specialized mold remediation training and experience to quickly clean up and restore your commercial building or property. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

If you suspect mold contamination at your commercial building, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

When Your Belongings Are Damaged by Mold

7 Ways to Prevent Mold

Fake News About Mold

Commercial Water Damage Is Usually Preventable. Here’s How

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If you suspect mold contamination at your commercial building, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

10 Ways to Prevent and Survive House Fires

4/17/2019 (Permalink)

Fire Damage 10 Ways to Prevent and Survive House Fires These 10 tips from professional firefighters can help you prevent a fire from damaging your home—and help you escape if one does occur.

Many housefires can be prevented and survived. Keep yourself and your family safe with these best practices provided by professional firefighters.

1. Show Us Your Number

Firefighters and first responders need to find your home quickly in an emergency. House numbers should be at least 4 inches tall, visible from the street, visible at night and unobstructed from all angles.

2. Hold Regular Fire Drills

Make a family escape plan and practice it. Start your drill in sleeping areas with the lights out. Practice staying low and crawling through your emergency exits. Meet at a pre-selected meeting place outside.

3. Inspect Extension Cords

Inspect cords and discard any that get hot with use or are visibly damaged. Make sure your cords are properly rated for the job and aren’t pinched behind or beneath furniture.

4. Cool Your Ash

Treat all fireplace ashes as if they’re still burning. Put them in a metal container, close it with a tight-fitting lid and let the ashes cool outside at least 10 feet from your home or other structure.

5. Avoid False Alarms

Make sure your fire alarm system is installed by a licensed professional, test it monthly and keep it clean of dust and debris.

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

6. Allow Space for Space Heaters

Give space heaters at least 3 feet of clearance on all sides. Never leave a space heater unattended and keep children and pets a safe distance away.

7. Learn What to Burn

Don’t burn trash or paper in a fireplace. Tiny particles of burning paper can float up your chimney and onto the roof or into the yard, posing a fire risk.

8. Use the Right Extinguisher

A 2.5-pound Class ABC multipurpose dry chemical extinguisher will put out many types of household fires that involve wood, paper, plastics, liquids, electric appliances or electrical outlets.

9. Use That Extinguisher Correctly

Remember a simple acronym: PASS. Pull the pin, Aim at the base of the fire, Squeeze and hold down the handle, and Sweep from side to side and front to back.

10. Inspect Gas Grills Annually

Check the gas tank hose for leaks by applying a soap-and-water solution to it, then open the valve to the propane tank. If you see bubbles, close the gas valve and have the grill repaired before using it.

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire damage restoration, storm damage restoration, water damage restoration, mold remediation, commercial services and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Your Safety During a Home Fire

Fight Fire By Knowing Your Enemy

12 Fire, Smoke and Soot Damage Tips

Source: Bob Vila

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

When Others Can’t Do the Job, Call SERVPRO

3/29/2019 (Permalink)

Why SERVPRO When Others Can’t Do the Job, Call SERVPRO Crews from three SERVPRO franchises responded to this scene in 2018 and handled most of the cleanup. Photo credit: Mikaela Porter / Hartford Courant

Raw sewage floating down the street ... five feet of water in basements ... more than 20 homes flooded. What a disaster! Fast, professional remediation is needed and soon!

SERVPRO of Glastonbury/Wethersfield recently partnered with two other nearby SERVPRO franchises (owned by the same management team) to successfully tackle a water disaster that numerous other disaster remediation companies couldn’t handle. On October 3, 2018 water and sewer lines in West Hartford, Connecticut were being replaced when a 60-foot-long section of new pipe liner collapsed after a rainstorm. The resulting blockage forced waste water to gush into the street. Before long, the basements of almost two dozen homes in the neighborhood were flooded and four families were displaced.

Call in the SERVPRO Cavalry!

The first SERVPRO teams to arrive found a nasty scene: the street and many driveways were flooded with dark, foul water and multiple homes were inundated with the reeking biohazard. The crews went into action, pumping out basements, drying out structures and property and removing damaged items.

When you need disaster remediation—big or small—at your home or business, SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

All three SERVPRO franchises owned by Ralph and Noemi DiCristofaro (SERVPRO of Bloomfield/Enfield, SERVPRO of Manchester/Mansfield and SERVPRO of Glastonbury/Wethersfield) sent crews and equipment to tackle this extraordinary and rapidly-worsening disaster. Together, these franchises own thousands of pieces of equipment and scores of vehicles, and employ more than a hundred professionals. Those resources of equipment and manpower allow us to respond rapidly to disasters of just about any size and type.

Biohazard Cleanup Pros to the Rescue

One key to our success on the West Hartford sewage disaster was our expertise in biohazard cleanup. All our crews are up to date in OSHA training and state health regulations. They were ready for even the toughest job!

Although other disaster remediation companies were called to the scene, each one dropped out of the project after initial work—they couldn’t keep up with the amount and difficulty of the remediation efforts needed.

In the end, SERVPRO cleaned the majority of the affected houses, drying and disinfecting structures and property. On this incredibly challenging and urgent disaster, SERVPRO safely and promptly restored homes, property and lives.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.649.0836) any time, night or day.

When you need disaster remediation—big or small—at your home or business, SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Safety After Major Water Damage

Sewer Backups Demand Fast Action

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Manchester/Mansfield.

Flood and Sewer Dangers Most People Don’t Know About

7 Essentials After Major Water Damage

Choose Your Biohazard Cleanup Company Carefully

Water Damage Cleanup Requires the Right Equipment

We’re Here for You

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Our Unique DNA

3/29/2019 (Permalink)

Why SERVPRO Our Unique DNA SERVPRO of Glastonbury/Wethersfield's attention to detail and accountability make all the difference when you have suffered a disaster.

SERVPRO of Glastonbury/Wethersfield is one of three franchises owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Manchester/Mansfield).

For several years now, this management team has been ranked in the top 25 of SERVPRO’s 1,800 franchises for sales performance. How do we do it? Our unique DNA!

Our different DNA here at SERVPRO stems from being a hands-on family-run business. Ralph and Noemi are involved with every aspect of their three SERVPRO franchises, and their focus on accountability and attention to detail makes all the difference!

We Hold Our Employees Accountable

Our employees are responsible for their actions. Each SERVPRO worker—in the office or the field—understands that they are often working for people who are stunned and vulnerable after suffering a fire, water, storm, mold or other disaster. Here’s a sample of what our customers say about our employees:

  • “I am grateful to have such a kind, caring and professional person as you to help on our house cleaning project.”
  • “It was a pleasure dealing with them from start to finish.”
  • “From the time SERVPRO arrived (at night and working through the night) we all felt that everything would be okay.”
  • “... very courteous and kind and did a fantastic job. I’m thankful to have had these two courteous, competent and good workers come to my home.”

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We Focus on the Details

From our prompt arrival and rapid evaluation, through the entire damage remediation process, our employees take every detail seriously. SERVPRO of Glastonbury/Wethersfield employees handle your home or office and your damaged possessions with care and professionalism:

  • “They arrived on time, got to work and did a great job. Quick, thorough and clean!”
  • “They are a very professional organization and make it easy to understand what needs to be done and why, and help to make it all fit into your schedule and just get the job done.”
  • “They explained in detail the steps and were very helpful.”
  • “We are so pleased with the outcome. The house sparkles.”

That’s the DNA of SERVPRO of Glastonbury/Wethersfield in action! When you have a water, fire, smoke, mold or storm damage disaster, trust our leadership, accountability and attention to detail to make it like it never even happened.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield brings its unique customer-centric DNA to water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time, night or day.

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Why SERVPRO’s History Is Important to You

11 Reasons Why So Many People Choose SERVPRO

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Manchester/Mansfield.

SERVPRO to the Rescue

Some Favorite Community Voices

We Are Ready for Anything!

We Make Your Insurance Claims Easier

We're Here for You

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

When Your Belongings Are Damaged by Mold

1/25/2019 (Permalink)

Mold Remediation When Your Belongings Are Damaged by Mold Documents and photos are among the important water- and mold-damaged possessions SERVPRO of Glastonbury/Wethersfield can restore.

Water and mold damage can affect not only the structure of your house but also your belongings. SERVPRO of Glastonbury/Wethersfield understands that mold damage to your family’s furniture, clothing, keepsakes and other belongings needs to be restored just as thoroughly as your home’s structure.

Contents Restoration

SERVPRO of Glastonbury/Wethersfield specializes in restoring contents damaged by fire, water or mold. Our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes. We first test your contents to determine what items can be restored back to their pre-damaged condition. We use several methods to clean your possessions, including:

  • Dry cleaning: used to clean light residues or to pre-clean prior to wet cleaning.
  • Wet cleaning: effective for removing moderate to heavy residues.
  • Spray and wipe: for items that can’t withstand wet cleaning.
  • Foam cleaning: used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive cleaning: involves agitation of the surface being cleaned.
  • Immersion cleaning: contents are dipped into a bath of the cleaning product.

For professional mold remediation of your home and its contents, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Electronic Cleanup

Water- and mold-damaged electronics can present a serious hazard–do not attempt to turn on or operate any electrical device that you suspect has been damaged by water! Your electronics will be cleaned and inspected by a qualified SERVPRO of Glastonbury/Wethersfield electronics technician. Among the electronic devices we restore are:

  • Television sets
  • DVD players
  • Computers and tablets
  • Phones

Document / Photograph Drying

We take extreme caution to make sure water or mold damage does not destroy your valuable documents, such as photographs. Although some documents may never be restored to pre-water damage condition, SERVPRO of Glastonbury/Wethersfield can save a great deal and help minimize additional damage.
Depending on the type of documents and the level of water and mold damage, we use five methods for the restoration of documents:

  • Air drying
  • Dehumidification
  • Freezer drying
  • Vacuum freeze drying
  • Vacuum thermal drying

Contents Claim Inventory Service

If you need mold remediation of your possessions, our Contents Claim Inventory Service (CCIS) can help ease worry and confusion during the recovery process. We provide a detailed and accurate list of your belongings, beginning with a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

For professional mold remediation of your home and its contents, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Our Contents Claim Inventory Service includes:

  • Pre-loss list and value of contents
  • Detailed and accurate report
  • Better information quicker claims settlement
  • Assistance with burden of proof for claims

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Glastonbury/Wethersfield can conduct an organized, efficient move-out of the affected area. A move-out allows for a quicker remodeling process while it protects your possessions from potential damage.

When the restoration is completed, we will coordinate the move-in. The services offered upon move-in may depend on your insurance coverage.

We’re Here to Help

When your personal belongings are damaged by mold, call a professional with a solid record of providing mold remediation in the Connecticut region: SERVPRO of Glastonbury/Wethersfield at 860.633.8791, around the clock. At SERVPRO, we know the safest, quickest and most effective ways to help you remove mold contamination from your commercial or residential property.

Other Helpful Blog Posts

Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are a few blog posts that you might find helpful:

7 Ways to Prevent Mold

Fake News About Mold

Source: SERVPRO.com

We’re Here for You

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
24-hour emergency service

For professional mold remediation of your home and its contents, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Preventing Winter Water Damage to Your Home

1/25/2019 (Permalink)

Water Damage Preventing Winter Water Damage to Your Home Connecticut's cold, snowy and icy winters pose a real risk of water damage to your home.

Winter is not just coming—it’s here already! And with a New England winter comes the increased risk of damage to your home from water leaks. Whether caused by burst pipes, storm damage, rooftop ice dams or other cold-weather hazards, your winter will be a little easier if you prepare your home to withstand the challenges and remain water-tight.

Brace Your Home for Winter’s Storms

When the wind howls and the snow and ice pile up, damage to your house can happen quickly and unexpectedly. These tasks can prevent storm-related damage to your home.

  • Clean out the gutters, and disconnect and drain all outside hoses. If possible, shut off the inside valves that supply water to outdoor faucets.
  • Have a contractor check your roof to see if it can sustain the weight of a heavy snowfall. Repair roof leaks.
  • Remove tree branches that could get weighed down with ice or snow and fall on your house—or your neighbor's.

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Prevent Burst Pipes

Since water expands when it freezes, it puts unwanted pressure on pipes, which can cause them to burst. You may not know right away that you have a burst pipe, as the water has turned to ice, but once the temperature warms and thawing begins, leaking and flooding can occur.

Not only will these tips help prevent a big leak from a pipe that bursts, you’ll also save some money on your heating costs in the long run.

  • Insulate walls and attics, and caulk and weather-strip doors and windows.
  • Wrap water pipes in your basement or crawl spaces with insulation sleeves. Consider an insulated blanket for your hot water heater.
  • Keep your home’s temperature set at a minimum of 55 degrees, and make sure your furniture isn't blocking your heating vents. If you have a fireplace, keep the flue closed when you're not using it.
  • Close inside valves supplying water to outdoor faucets and hookups. Open outdoor faucets to allow residual water to drain, and keep them open during the cold weather months, while the water supply is turned off.

During cold spells, you’ll want to:

  • Keep kitchen and bathroom cabinet doors open to allow warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces.
  • If your house will be unattended during cold periods, consider draining the water system.

Avoid Ice Dams

Ice dams form when water from melted snow refreezes above your eaves or in the gutters and seeps in under the roof, soaking interior walls. Here’s how to prevent ice dams from forming on your roof:

  • Adequately ventilate your attic.
  • Insulate the attic floor well to minimize the amount of heat rising through the attic from within the house.
  • Clear your gutters and downspouts of leaves and debris.
  • Consider having a water-repellent membrane installed under your roof covering.

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re Here to Help

If your home has suffered water damage from a storm, leak or burst pipe, call a professional with a solid record of serving the Connecticut region: SERVPRO of Glastonbury/Wethersfield at 860.633.8791, around the clock. We will treat your water damage like the emergency it is by responding promptly, evaluating the situation and repairing the damage to your home and possessions.

Other Helpful Blog Posts

Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are some blog posts that you might find helpful:

7 Essentials After Major Water Damage

Safety After Basement Water Damage

Source: www.travelers.com

We’re Here for You

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
24-hour emergency service

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Why SERVPRO's History Is Important To You

12/19/2018 (Permalink)

Why SERVPRO Why SERVPRO's History Is Important To You Trust. Experience. Expertise. SERVPRO provides them and more.

When you choose a doctor part of your decision depends on the doctor’s experience and track record of success, right? When you’re looking for a car mechanic you probably prefer one with lots of satisfied customers and many years in the business. And we bet you’d probably feel better selecting a financial advisor who has helped several friends you know achieve their financial goals.

All of this relates to why so many people who have water, fire, or storm cleanup and restoration needs choose SERVPRO. It’s about our history, our satisfied customers, and our track record of success.    

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, California. They transformed the company into a franchisor of cleanup and restoration specialists. They were so successful that by 1988 they had 647 franchises. Twelve years later SERVPRO had grown to 1,000 franchises. Today we have 1,800+.

Awards & Recognition
After years of hard work, SERVPRO began gaining recognition and awards for quality service. One of the first was when The Nashville Business Journal named SERVPRO the Small Business of the Year in 1991. Entrepreneur Magazine ranked SERVPRO the #4 franchise opportunity overall and the #1 franchise opportunity in the restoration services category in 2016. And on and on.

For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Glastonbury/Wethersfield At 860.633.8791.

This is important to you because when a natural disaster strikes your home or business you want to work with a cleanup and restoration company you can trust and you know has the experience, personnel, and equipment to do a high-quality job. What are the services and the factors that have led to SERVPRO’s success? Here are a few:

• SERVPRO of Glastonbury/Wethersfield works closely with insurance agents, property managers, and local fire/police departments to assist in community disasters
• We put your needs first. With SERVPRO, you are in charge. We work closely with your clients and always seek to meet or exceed expectations
• Among the many restoration and remediation services we provide are:

Building and Reconstruction Services

Commercial Cleaning Services

Commercial Services

Disaster Recovery Team

Fire Damage Repair and Restoration

Mold Remediation and Restoration

Storm Damage Cleanup and Restoration

Water Damage Repair and Restoration

And there’s more. We can restore damaged items that may look like a complete loss. We can provide storage for your household items while your home is under reconstruction or renovation. If it has to do with cleanup or repair or remediation or restoration, chances are that SERVPRO of Glastonbury/Wethersfield can do the work for you.   

For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Glastonbury/Wethersfield At 860.633.8791.


Other Blog Posts You Might Find Helpful

11 Reasons Why So Many People Choose SERVPRO


12 Fire, Smoke, & Soot Damage Tips


Businesses Rebuild Successfully After Property Damage

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Commercial Restoration Is So Different

12/7/2018 (Permalink)

Commercial Commercial Restoration Is So Different We do large business and commercial property cleanup and restoration projects

After fire, storm, or water damage, it’s one thing to cleanup and restore a residential home. It’s quite another to cleanup and restore a commercial property or business.

SERVPRO of Glastonbury/Wethersfield has the training, experience, and equipment to handle large commercial fire, storm, or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean your property and manage the restoration project through to its completion.

Commercial Properties Require Faster Restoration
Every hour you or your staff spend cleaning up your commercial business site is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Glastonbury/Wethersfield a call. Commercial businesses depend on us because of our
•    24-hour emergency service
•    Immediate response to any size commercial disaster
•    Experience handling water, fire, wind, chemical, and other types of disasters

If your business suffers a major loss, call (860) 633.8791.

Commercial Restoration Varies Tremendously
Another major difference between residential cleanup and restoration and commercial is the wide variety of commercial properties and needs. A commercial restoration may be an apartment complex where multiple units have been affected to various degrees and where each tenant will need to file a claim with their insurance. It takes a large cleanup and restoration company like SERVPRO to deal with lots of tenants, various insurance companies, the property manager, and the apartment complex owner.

Or the business needing cleanup and restoration may be an office that cannot afford to stop work. In that case, the restoration company has to be mindful of  employees who need clear walkways, workable space at their desks, and minimal noise. We handle these and other types of commercial cleanup and restoration projects quickly, efficiently, and effectively.

Commercial Large Loss Division
The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

SERVPRO has handled large business loss for many types of commercial clients including:
•    The hospitality industry
•    Property managers
•    Universities
•    Municipalities
•    The Pentagon

Emergency Building Services
When your business or commercial property has been damaged by a storm or water, your immediate concern may include temporary protective measures to prevent additional damages, like placing a tarp over your roof. For many damaged businesses and homes SERVPRO of Glastonbury/Wethersfield can provide services like boarding-up, temporary fencing, pack out and move outs, and temporary warehouse space.

Help Is Here
The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. Call us at 860.633.8791. We are ready to help 7 days a week, 24 hours a day, 365 days a year.


Other Blog Posts To Help You:

Businesses Rebuild Successfully After Property Damage

Businesses: Some Things In Life Are Still Free With A PSA

“I Overlooked These Factors In Commercial Water Damage”

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

11 Reasons Why So Many People Choose SERVPRO

11/20/2018 (Permalink)

Why SERVPRO 11 Reasons Why So Many People Choose SERVPRO Our crews are ready and able to give you the best in cleanup and restoration services

Have you noticed? Drive by many homes or businesses that have suffered water, fire, storm or other damage and you’re likely to see a SERVPRO green and orange truck. Small businesses, homeowners, corporations – they all know who to call. Here are some of the reasons why.

1. Qualified
Our repair and restoration team members have the best training in the industry. Every team from SERVPRO of Glastonbury/Wethersfield is experienced in cleanup and restoration and in answering all your questions. We come with the best equipment. Our results create a measurable difference. We live up to our motto and leave each cleaned up and restored home looking “Like it never even happened.”

2. Understanding
If you’ve suffered major property damage, SERVPRO of Glastonbury/Wethersfield understands your situation. We’ve helped people and businesses get back to normal after so many sewer breaks, fires, floods, chemical spills, roof collapses, and more. We understand the fear and confusion major property damage causes. We understand how to keep costs down, repair the damage, and get you back to living your life. We understand that we need to listen carefully and make you feel as comfortable about the cleanup and restoration as possible.

3. Immediate
You can reach SERVPRO of Glastonbury/Wethersfield any time: day or night or holiday. And when you contact us we respond within a few hours. The best way to limit damage is to start the cleanup and restoration process as soon as possible after the damage has occurred. That’s always what we strive to do.

4. Teamwork
We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

5. The Golden Rule Of Restoration
Restoring property is less expensive than replacing property. Everyone at SERVPRO of Glastonbury/Wethersfield practices the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

6. The Latest Technology
The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Glastonbury/Wethersfield to restore your property to preloss condition quickly, reliably, and more effectively.


Call Connecticut's SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime, 24/7.

7. Insurance Claims Help
We provide an itemized loss inventory to maximize the accuracy and thoroughness of your insurance claim. You receive an Excel formatted report and pictures of important items. We often work with claim adjusters and insurers and can provide just what they’re looking for so you can get what you’re looking for (reimbursement).  

8. An Emphasis On Preventing Future Losses
Our services start with prevention. SERVPRO of Glastonbury/Wethersfield will come to your business or home and do a review of how you can protect yourself, your family, your business, and your property from future losses. See our SERVPRO Ready Plan.

9. Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 46 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.

10. No Loss Too Small Or Too Big
Have multiple locations? No problem. Suffer a minor loss from water or fire or wind? We want to help. Have a massive, complex disaster to recover from? That’s within our scope of services, too. We have access to the other 1,800+ SERVPRO franchises when we need their help.

11. Neighbors
We live in or near your community. The people at SERVPRO of Glastonbury/Wethersfield know the roads, the neighborhoods, the services, the wonderful attributes, and other things that make this part of Connecticut so special to work and live in. Like you, we want our region to thrive so we’re highly motivated to do all we can to make this an even better place to be.

Call Connecticut's SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime, 24/7.

More Information on This Blog
You can learn more by reading other posts this SERVPRO of Glastonbury/Wethersfield blog:

Commercial Water Damage Is Usually Preventable. Here’s How.

Safety After Basement Water Damage

Storm Statistics & Facts For Your Safety

Your Safety After A Home Fire

Help Is Here
Questions? Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the mold, mildew, fire, and water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Call Anytime: 24/7/365

Storm Statistics & Facts For Your Safety

11/16/2018 (Permalink)

Storm Damage Storm Statistics & Facts For Your Safety Know the facts about storms. Be prepared. Know what to do if disaster strikes.

The more you know about storms the better you can prepare to avoid the risks of storm damage. Glastonbury, Wethersfield, and our region of Connecticut experience a variety of different storms and natural disasters. The following statistics and facts will help educate you and may help prevent you from suffering the harshest consequences of storms and natural disasters.

The Connecticut State Department of Public Health says a natural disaster could happen in any part of Connecticut. Natural disasters include severe thunderstorms, flash floods, snowstorms, hurricanes, and tornadoes. If a major storm is coming, make sure you have flashlights, a battery-operated radio, extra batteries, and cell phones because you might lose electricity and phone service for a few days or even weeks.

Flooding: The Most Deadly Weather Hazard Across The Nation
According to the National Weather Service, in 2017 some 116 deaths were due to flooding.  In the U.S., other major weather-related causes of death in 2017 were: heat (107), rip currents (70), hurricanes (43), and lightning (16). In 2017 in Connecticut, the National Weather Service attributed 2 deaths, three injuries, and $1.44 million in property damage due to hazardous weather.

Twice As Many Male Deaths
Men die in storms much more often than women. For example, in 2015 men suffered 347 weather-related deaths while women suffered 165. So, percentage-wise 66% of weather-related deaths involved men, only 32% were women. The National Weather Service says this gender breakdown is typical. This may be because of the higher percentage of men who hold outdoor jobs such as construction and who take part in sports and other outside activities such as fishing and boating.

Avoid preventable injuries and preventable disasters. Call SERVPRO Of Glastonbury/Wethersfield (860) 633-8791 for advice.

The Most Dangerous and the Safest States  
When it comes to property damage and economic cost, the Popular Science website says Florida often takes the greatest hit from natural hazards. A lot of this comes from hurricanes, but flooding and fires contribute as well. California comes in second for dollar losses, thanks to a combination of earthquakes, flooding, storms, and fire. The states ranked as safest from natural disasters are Michigan, Minnesota, and Illinois. For total safety from all hazards, Connecticut often ranks among the 10 or so safest states.

Avoid preventable injuries and preventable disasters. Call SERVPRO Of Glastonbury/Wethersfield (860) 633-8791 for advice.

What If Disaster Strikes?
Still, Connecticut has severe weather including flash floods, thunderstorms, hurricanes, snow storms, tornadoes, and more. What if the worst happens in Glastonbury? If a storm or natural disaster puts you in in the path of impending disaster, SERVPRO of Glastonbury/Wethersfield recommends evacuating from your home and contacting your insurance agent or insurance company immediately. Let them know how to reach you. In the event of a catastrophe situation, many insurance companies set up 24-hour emergency hotlines.

Insurance Adjusters Will Help
Insurance company claims adjusters--many equipped with laptop computers and cell phones--will start writing checks to pay the cost your temporary living expenses if you’re left homeless by a catastrophe. They’ll also quickly begin to provide funds to rebuild damaged homes. Some companies will open special claims centers. Contact your agent or company if you need additional living expenses while you are out of your home. Do keep all your receipts. Your out-of-pocket expenses during a mandatory evacuation are reimbursable under most standard homeowner insurance policies.

Give All The Facts To Your Insurance Agent
Your insurance agent will report the loss immediately to your insurance company or a qualified adjuster who will contact you as soon as possible to inspect the damage. Again, be sure to give your agent a phone number where you can be reached. Take photos of the damage. Photos will help with your claims process and will assist the insurance adjuster in the investigation.

Avoid preventable injuries and preventable disasters. Call SERVPRO Of Glastonbury/Wethersfield (860) 633-8791 for advice.

Write An Inventory Of  Your Damaged Property
Be sure to make two copies of the inventory--one for yourself and one for the insurance adjuster. Your list should be as complete as possible, including a description of the items, dates of purchase or approximate age, cost at time of purchase, and estimated replacement cost.

Make Temporary Repairs
Don’t leave your property vulnerable to more damage. If you leave, cover broken windows, damaged roofs, and walls. Save your receipts for any supplies and materials you purchase. Your insurance company will reimburse you for reasonable expenses in making temporary repairs.

Get A Detailed Estimate For Permanent Repairs
Use SERVPRO of Glastonbury/Wethersfield to give you a written estimate of the cost of repairs to your damaged personal property. Give a copy to your insurance adjuster. The estimate should contain the proposed repairs, repair costs, and replacement prices.

More Information On Our Blog
You can learn more about storm damage and storm damage cleanup by reading other posts on this blog:

Avoid Thunderstorm & Lightning Damage

Natural Disaster Preparation

No More Ice Storm Damage

Help Is Here
Questions? Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the mold, mildew, fire, and water removal service professionals who have saved property and saved money for the owners of many storm damaged homes and businesses. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791 Anytime (24/7/365)

12 Fire, Smoke, & Soot Damage Tips

10/29/2018 (Permalink)

Fire Damage 12 Fire, Smoke, & Soot Damage Tips Preparation and knowledge reduce your risk of fire damage

If you’ve never experienced a fire you may think the flames cause most or all of the damage. But smoke, soot, and water sometimes are just as damaging. Smoke kills more people than flames. Soot can ruin prized possessions. And the water fire fighters used to put out the flames can damage your property or create more cleanup concerns. Here are 12 important things to know about fires, smoke, and soot.

1. According to Fire Rescue 1, Every year more than 3,800 people die fire related deaths in the U.S. Approximately 18,300 people are injured every year in fires. Most of these fires could have been prevented by practicing proper fire safety and having fire alarms.

2. More people die from inhaling smoke than from the flames. Never think that if you avoid the flames you are safe. Fire can suck all of the oxygen from a room and replace it with poisonous smoke and gases before flames even reach a room. Many times people die from lack of oxygen before the fire reaches their room.

The Dangers of Soot

3. A coating of fine, black dust, soot, is created when wood, coal, or oil-based substances are burned. These carbon particles float into the air and settle anywhere. Inhaling soot can cause severe lung deficiencies or even death.

4. If soot contaminates items in your home or business, a fire restoration service provider like SERVPRO of Glastonbury/Wethersfield should assess the damage to see if restoration is possible.

For Fire Restoration Services Call SERVPRO Of Glastonbury/Wethersfield At (860) 633-8791

5. Soot produces polycyclic aromatic hydrocarbons. These hydrocarbons are responsible for gene mutation for particular groups of genes. They can cause birth defects and increase the chances of getting cancer.

Fire Alarms Save Lives

6. Approximately two-thirds of all fire deaths happen in homes where there’s no working fire alarms. Your chance of dying in a home fire is cut in half if you have working smoke alarms.

7. Spraying water on a typical home fire is a great way to extinguish the flames but the water itself can cause great damage. Make sure, after the fire is out, that your home or business is completely dried. If you don’t, mold, mildew, and other consequences will lead to further damage and loss. This is one reason why SERVPRO of Glastonbury/Wethersfield uses industrial dehumidifiers and air movers to dry saturated carpets, padding, furniture, and any other wet items.

8. Mold colonies can begin to grow just 48 hours after water damage occurs. The combination of fire, water, and mold damage to your commercial property or home could result in a complete loss if not handled properly.

9. Be careful if you decide to do some cleanup after a fire by yourself. Wear heavy-duty gloves, safety goggles, and a face mask. Carefully cover your nose and make sure your safety glasses have no place for dust or soot to get into your eyes. Be sure your local fire department authorities say it’s safe for you to go into the house or structure.

Our Heroes: Firefighters

10. Firefighters are heroes. But before to save people and houses they often have to break windows and cut holes in roofs. As a fire burns, the fire moves up and down and across, growing quickly. Firefighters break windows and cut holes in roofs to provide ventilation that slows the fire’s growth. Ventilation also helps get rid of dark smoke that makes it hard for firefighters to see where they’re going. The holes and broken windows help firefighters fight the fire more quickly.  

For Fire Restoration Services Call SERVPRO Of Glastonbury/Wethersfield At (860) 633-8791

11. Firefighters sometimes have to cut holes in walls, too. That’s necessary for the fire department to be certain the fire is completely out. Fire departments don’t want to risk leaving a fire that’s not visible but is still active inside the walls or in other hidden places.

12. If you have a fire, get a copy of the fire report. In most areas, a fire report is a public document. Ask for it at the fire department or fire marshal’s office. The fire report will help you with information that your insurance company and other official offices may request.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? For more, see Home Fire Safety on the American Red Cross website.

Questions?
Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re water damage remediation and fire damage remediation professionals serving homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts That Might Help You:

Fight Fire By Knowing Your Enemy

Reduce Your Fire Damage Costs

Your Safety During A Home Fire

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Why Bleach Isn't The Answer For Fighting Mold

10/16/2018 (Permalink)

Mold Remediation Why Bleach Isn't The Answer For Fighting Mold There are much better ways to get rid of mold than using bleach

Got mold? It’s a common issue. And most people think the common answer of using bleach to get rid of mold is the best answer. Wrong. We’re about to give you four major reasons why bleach is not the most effective choice to rid your home or business of mildew or mold.

1.    Bleach won’t kill mold on porous surfaces. It may even help mold grow.
Yes, chlorine bleach can kill surface mold. But mold can grow deep roots within porous surfaces including drywall and wood. Those roots will not be affected by bleach. The bleach you apply remains on the surface while the water in the bleach goes deeper and can feed the mold growth.

2.    Bleach loses its effectiveness over time.
Do you know how old the bleach is that you’re using? That’s important because chlorine bleach rapidly loses its effectiveness. Try leaving a glass of chlorinated water out on the counter for a few days. You’ll find the chlorine will evaporate. This happens within bleach containers as well. Evaporation means that it will be hard for you to determine the true potency of your chlorine bleach solution because the chlorine can escape through plastic. Perhaps the chlorine bleach you’re using has been sitting at the store, or in your home for months or longer. That will lessen its power to perform.

For Mold, Fire & Water Cleanup & Restoration Call SERVPRO of Glastonbury/Wethersfield At (860) 633-8791

3.    Bleach is toxic.
Chlorine bleach produces fumes that pollute the air and can become harmful to humans and pets. Chlorine bleach also generates a by-product called dioxin, which is linked to cancer. If you use bleach over time you can build up these pollutants in your environment.

4.    OSHA and the EPA recommend not using bleach to kill mold.
The Occupational Safety and Health Administration (OSHA), stopped recommending the use of bleach for dealing with mold problems. And, the Environmental Protection Agency (EPA) updated their guide as well, removing the suggestion to use bleach to kill mold.

For Mold, Fire & Water Cleanup & Restoration Call SERVPRO of Glastonbury/Wethersfield At (860) 633-8791

So, bleach can kill surface mold but it won’t touch the roots. You can use bleach to temporarily kill what’s on the surface but treating mold with bleach alone is not effective in the long run. You won’t know how potent the bleach you use is and using it means exposing yourself to harmful fumes. And major consumer protection organizations do not recommend bleach.

Get Rid of Mold Issues for Good

Specialists in professional remediation can be your best bet when it comes to getting rid of mold for good. Our crews at SERVPRO of Glastonbury/Wethersfield use special cleaners and equipment to get rid of mold, including spores. We can identify the full extent of your mold infestation and treat mold-infested areas safely and effectively.
 
More Information   
SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury area residents and businesses can protect themselves from mold and natural disasters and restore their property after a flood, sewage spill, fire, or other harmful event. We also try to give you ideas about resources in the greater Glastonbury and Wethersfield community. Here are a few blog posts you might find helpful:  

7 Ways to Prevent Mold

Fake News About Mold

Safety After Basement Water Damage

Contact Us Anytime
In Glastonbury the team at SERVPRO has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield anytime at 860.633.8791.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

No More Ice Storm Damage

9/24/2018 (Permalink)

Storm Damage No More Ice Storm Damage Ice dams are a sign of potential damage to your gutters and roof

With some planning and preparation, you can prevent a lot of ice storm damage. But even if an ice storm damages your house you can do things that will keep any future damage at bay. So, read how to keep your repair costs down and make your home safer from ice damage.

Start by never considering ice storm damage a minor concern. Ice can do major, costly damage. SERVPRO of Glastonbury/Wethersfield has seen small actions have a big impact. For example, when you know a storm is coming check to be sure your windows are shut. If the weather might be freezing cold, consider keeping your water faucets dripping. Keep cabinets that hide your home’s water pipes open so more heat will reach the pipes.

Ice Dams
When water freezes, melts, and then refreezes on the edge of your roof it can create ice dams in your gutters and on the roof. Ice dams can cause water to leak into your home and damage ceilings, walls, insulation, and other areas.

No More Ice Dams
To fight ice dams, add insulation to your attic. Make sure you insulate recessed lighting fixtures so they don’t heat up your attic. The Family Handyman has some good tips and illustrations about how to prevent ice dams. After a storm, it helps to remove the snow from your roof with a roof rake. That’s especially important if 6 inches or more of snow falls on your roof. Don’t use a regular rake so you won’t damage your home’s shingles and gutters.


Roof Strength

It’s a good assumption that your roof (if it’s in good condition) can support about 20 pounds of snow per square foot. Homes in the SERVPRO of Glastonbury/Wethersfield region and other extreme weather areas are often built to withstand more. Ten to 12 inches of snow equals about 1 inch of water or about 5 lbs. per square feet of roof. So, unless you have more than 4 feet of snow on your home’s roof – assuming your roof is not old or damaged – you’re probably safe from a roof collapse.

No Roof Collapse
Do check the condition of your home’s roof. From your attic, can you see daylight through the boards? Are there dark streaks or stains that could indicate previous leaks or water damage? Does the roof sag? You may want to ask a professional to check your roof’s condition. SERVPRO of Glastonbury/Enfield can help (860.633.8791).   

Call SERVPRO Of Glastonbury/Enfield for Cleanup and Restoration. Call (860) 633.8791.

Gutters
Unblocked, free-flowing gutters are key to keeping water and ice from piling up in your gutters and on your roof and causing damage. Clogged gutters can back up and flood your home or saturate the ground and damage the foundation.

No More Clogged Gutters
Clear your gutter of debris. If you do this yourself, make sure you properly brace the ladder and wear gloves for the chore. Your down spouts should drain water at least 10 feet away from your home’s foundation. Perhaps you need to trim branches that have grown over your roof and deposit lots of leaves in your gutters. And make sure you remove any tree limbs that could fall.

Plumbing
It’s no fun to return home only to find a pipe has frozen, burst, and flooded the house. Yet this happens often to SERVPRO of Glastonbury/Wethersfield customers. Pipes in bathrooms and laundry rooms located near garages or exterior facing walls are especially vulnerable to freezing.

No Burst Pipes
Close any crawl spaces and add extra insulation near any water pipes. Consider buying space heaters to keep questionable rooms warm if frigid temperatures hit. Never turn the heat off when you leave your home. Open vanity and cabinet doors so that air circulates and keeps pipes warm.


Call SERVPRO Of Bloomfield/Enfield for Cleanup and Restoration. Call (860) 633.8791.

Hoses and Outside Faucets
Don’t believe anyone who tells you it’s fine to leave your garden hose attached and outside faucets on during winter. Cold weather causes water to expand. When that happens in a pipe, hose, or faucet, they break.

No Water in Outside Hoses and Faucets
Before winter, disconnect all your garden hoses and drain your outside faucets. If your home has a separate shut-off valve for external faucets, turn that valve off. Know where the main waterline shut-off is for your house so, if a pipe breaks, you can immediately turn off your home’s water supply.

Pretty to Look At, Pretty Disastrous to Clean Up After
Ice can look beautiful. But left untreated on your roof or in your gutters, ice can lead to major water damage. Water quickly ruins carpet and personal items. Water can cause mold and make structural damage worse. Get to water damage and ice damage quickly. You will get the area dried out faster and prevent or lessen the damage. Waiting too long gives the water chance to cause more problems.

More Information on This Blog
You can learn more by reading other posts this SERVPRO of Glastonbury/Wethersfield blog:

Commercial Water Damage Is Usually Preventable. Here’s How.

Natural Disaster Preparation

Safety After Basement Water Damage

Help Is Here
Questions? Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the mold, mildew, fire, and water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762

"I Overlooked These Factors In Commercial Water Damage"

9/6/2018 (Permalink)

Commercial "I Overlooked These Factors In Commercial Water Damage" Avoid a preventable business shutdown by preparing for potential commercial water damage events

After major water damage at his business, the business owner said, “I messed up. I did not think about all of the major reasons for commercial water damage. My business wasn’t prepared. Don’t make the same mistakes I did.”

Like this business owner, many commercial property owners think all commercial water damage is caused by floods, massive rains, and storms. Weather events, storms, and flooding do shut down businesses and create major water damage in commercial buildings. But there are other major factors of commercial water damage. If you don’t prepare for them your business is more likely to suffer major damage. Here are five frequently overlooked causes of commercial water damage.   
 
1. Faulty kitchen appliances and other equipment
Restaurants and catering businesses sometimes suffer water damage from old or faulty appliances and equipment. Any business with appliances or equipment that use water could suffer water damage. Have staff routine check your appliances for any signs of wear or leaks. If an appliance fails and spews water across your commercial building, especially during late hours when no one is around, you may return to your business and face a water damage emergency.

2. Neglected pipes and plumbing
Just like in a home, the plumbing system in a commercial business can fail. A broken pipe, frozen pipe, faulty plumbing, or minor leak can result in major water damage in just a few hours. At least once a month you or a staff member should do a quick visual scan of your business’s plumbing. Are there signs of rust? Is a spot under a pipe wet? Do you hear a drip? The best way to prevent major plumbing issues is to resolve minor issues fast.

Questions about commercial water damage? We’re experts. Call SERVPRO of Glastonbury/Wethersfield at 860.633.9781.

3. Outdated sprinkler systems or water heaters
We know of a church in Connecticut that had a sprinkler system that was well beyond the legally required replacement date.
Some older office and retail buildings have outdated sprinkler systems that work in conjunction with fire protection systems.

While sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty, not well maintained, or in need of replacement. Many a time a poor sprinkler system has damaged commercial inventory and business assets and shut down business. Check your sprinkler system to make sure that it’s not faulty or in need of repair or replacement.


Water heaters in commercial buildings can crack or lose their seal because of high pressure. You want to follow the manufacturer guidelines and flush your water heater regularly so it will work properly.

4. Backups from sewer lines
Sewer backups are another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated black water which can cause health issues and ruin products and office furnishings.

Questions about commercial water damage? We’re experts. Call SERVPRO of Glastonbury/Wethersfield at 860.633.9781.

5. Leaking roofs
One of the more obvious ways commercial buildings suffer water damage is through an old or leaky roof. Inspect your business's roof frequently (at least every six months) to make sure it does not need to be reseal. Be sure the roof drains properly. Even small leaks should be fixed immediately.

Commercial water damage? Call SERVPRO of Bloomfield/Enfield. Call anytime 24/7 at 860.216.2785.

More Information On Our Blog
You can learn more about commercial water damage, commercial fire damage, and other issues by reading other posts on this blog:


Businesses Rebuild Successfully After Property Damage

Businesses: Some Things In Life Are Still Free With A PSA

Commercial Water Damage Is Usually Preventable. Here’s How.
 
SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

7 Ways To Prevent Mold

8/22/2018 (Permalink)

Mold Remediation 7 Ways To Prevent Mold You can greatly reduce the chance of mold damage by taking some simple steps

Mold spores love to spread and they do easily. No matter how great you clean you cannot get rid of all mold. Adding to the problem is that mold can grow anywhere--carpet, clothing, food, paper, and in places you can't see like the backside of drywall, areas inside walls around leaking or condensing pipes, and above your home’s ceiling tiles. Here are some ideas:


1. Equip your home with mold-resistant products.

Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant sheetrock, and mold inhibitors for paints. Traditional drywall is composed of a gypsum plaster core pressed between plies of paper. Mold-resistant drywall is paperless — the gypsum core is covered in fiberglass, making the surface highly water-resistant. Moisture-resistant drywall is especially valuable in areas prone to wetness, such as bathrooms, laundry rooms, basements, and kitchens.

Not only is traditional drywall more susceptible to mold than the paperless kind, but it is also difficult to rid of mold, and removal and replacement can be expensive. Mold-resistant gypsum board is also available; the core of the drywall is developed in such a way to prevent moisture absorption, and thus prevent mold growth.

Questions about mold or mildew? We’re experts. Call SERVPRO of Glastonbury/Wethersfield at 860.633.9781


2. Monitor humidity indoors.

The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. You'll also be able to detect high humidity by simply paying attention to potential problem areas in your home. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of moisture (for example, turn off a humidifier if water appears on the inside of nearby windows).

3. Direct water away from your home.

If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

4. Freshen your fabrics and upholstery.

Avoid sending mold spores into the air and throughout the house by first taking fabric and upholstery that's mobile outside. Brush off as much of the mildew as possible. Then treat these pieces individually as follows.
•    Fabric should be laundered in chlorine bleach and hot water. If chlorine bleach is not a safe option for the material, soak it in oxygen bleach and hot water for a half hour, then wash as directed. Take it outside to dry in the sun if possible.
•    Upholstery that you can't take outside should be vacuumed first. Replace the vacuum bag or take the canister outside to clean. Then mix 1 cup of ammonia with 1 cup of cool water. (Chlorine bleach and ammonia should never be combined due to the resulting toxic fumes.) Using a clean white cloth, sponge the stains with the ammonia solution. Blot until all the liquid is absorbed. Repeat the process until the stain disappears. To remove the resulting ammonia solution, sponge the area with cold water and blot. Dry thoroughly with a fan or hair dryer set on cool.

Questions about mold or mildew? We’re experts. Call SERVPRO of Glastonbury/Wethersfield at 860.633.9781

5. Clean or repair roof gutters.

A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

6. Improve air flow in your home.

According to the EPA, as temperatures drop, the air is able to hold less moisture. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.


7. Keep mold off household plants.

They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house. Instead of getting rid of your plants, try adding a bit of Taheebo tea to the water you give to your houseplants. The oil of this tree, which withstands fungi even in rain forests, helps hinder mold growth in plant soil and can be found at natural food stores.

Bonus: Learn your local climate.


Finally, educate yourself on your region's climate — be it the cold and wet Northeast, the hot and wet South, the hot and dry Southwest, or the cold and dry West — and how it responds to moisture. There is no one-size-fits-all solution when it comes to mold prevention. Knowing what works for your climate and your home is an important first step.

More Information On This Blog

You can learn more by reading other posts this SERVPRO of Glastonbury/Wethersfield blog:

Commercial Water Damage Is Usually Preventable. Here’s How.

Fake News About Mold

Safety After Basement Water Damage

Help Is Here
Questions? Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the mold, mildew, and water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762

24-hour emergency service

Businesses Rebuild Successfully After Property Damage

8/13/2018 (Permalink)

Commercial Businesses Rebuild Successfully After Property Damage Fast, smart action can help any business recover from fire, storm, or other natural disaster property damage

Glastonbury and Wethersfield businesses that suffer major property damage can rebuild economically and successfully. But it does involve following a few basic guidelines.

When your business or commercial property suffers damage from fire, water, wind, or other natural causes, your immediate concern should be ways to protect your property from more damage. When a storm is over that doesn’t mean the potential for damage is over. For example, broken windows should be boarded up. Compromised doors should be secured from more weather damage and (if possible) from entry. A damaged roof should be covered with roof tarps.

Be Careful About Entering

At SERVPRO of Glastonbury/Wethersfield we always advise business owners to use caution before entering a damaged commercial property. After major damage always get the go ahead to enter from the fire department, police, or other immediate responder in charge. Check for power lines, gas leaks, and structural damage. If any of your electrical equipment is wet, contact an electrician.

You do want to get in as soon as you can so you can prepare loss information for your insurance claims and get estimates of the damages. Take your time examining the property and write down all the damage so you can present a complete list to the insurer.

Need Commercial Business Reconstruction Estimates and Services? Call (860) 633-8791

Once you protect and secure your business or commercial property, professionals at SERVPRO of Glastonbury/Wethersfield can begin the restoration process. Many business owners need reconstruction work to get their property back to its preloss condition. Other critical steps business and commercial property owners should take are:

Call your insurance company


Your insurance agent should be among the first people you contact about any commercial property damage. He or she can be extremely helpful. Insurance agents go through the process of dealing with property damage all the time. They’re experts at assessing damage and making sure you do what you need to do to properly file and collect an insurance claim. Each insurance company has certain policies and procedures you want to be certain to follow.

Thoroughly examine the damage and talk to your local building department


After assessing the damage to your business or commercial property, contact your local town building department for information on the required building permits. Permits are always required for any demolition or permanent repairs, reconstruction, roofing, filling, and other types of site development. Regulations vary from Glastonbury to Wethersfield to Rocky Hill to other towns.

Protect your commercial property and yourself from contactor fraud


Only hire licensed contractors to do repairs on your commercial property. Check with your local building department to ensure the contractor is licensed. If you hire a contractor, don’t pull the permits for them. If the contractor makes this request, it may be an indication that the contractor is not properly licensed.

Take photographs of damage caused by the storm or weather event
Photographs of the after-storm condition of your commercial property can provide proof of damage for insurance and other purposes. Take the photos immediately after the damage and before repair work begins. Keep all your receipts for insurance purposes.


Prepare long before a storm hits

Don’t wait for a fire, flood, storm, or other natural disaster to begin preparing. Take a complete set of photographs of your commercial property in its current condition to serve as “before” pictures. Date those photographs and store them off site. If and when a storm strikes your business, you can take “after” pictures to show the full extent of the damage. 

Need Commercial Business Reconstruction Estimates and Services? Call (860) 633-8791

The professionals at SERVPRO of Glastonbury/Wethersfield can simplify the commercial property restoration process by handling both the initial damage mitigation and rebuilding the affected areas of your business property. Having one qualified company for the entire process can save you time and lower your costs.

SERVPRO of Glastonbury/Wethersfield provides a full range of commercial building restoration services that will get you back in business and bring your building and property back to full use. This is one reason why SERVPRO uses the line, “Like it never even happened.”

We serve business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts You May Want To Read  
Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage. Here are some recommended posts:

Natural Disaster Preparation

Reduce Your Fire Damage Costs

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791 at any time on any day

Your Safety During A Home Fire

8/6/2018 (Permalink)

Fire Damage Your Safety During A Home Fire If fire strikes, you need to act fast, be calm, and stay smart

Fire doesn’t ring the doorbell. Fire doesn’t announce it’s coming. Fire surprises you. Here are some tips to keep you safe even if fire sneaks up on you.

  1. React as soon as you see fire or smoke or hear your smoke alarm go off.

Try to exit your home as safely as possible. Do not try to grab your phone, valuables, or other important possessions. Leave directly and immediately. Your only concern is to get yourself and others out of as fast as possible. Nothing else is as important as this.

  1. Stay calm.

If you rush or panic you won’t make the best decisions in a fire. Stay calm and think logically. You may be in charge of family members or others. Be aware of any other people in the fire and lead them to safety. Listen carefully to what they tell you and deal patiently with urgent situations first.

  1. Check doors for heat.

During a fire don’t go through any closed door until you feel it with the back of your hand. Feel both the bottom and top of the door. If it feels hot do not open it. Opening a hot door puts you at risk of being burned. You may also add fuel (oxygen) to the fire. Find another way out.

  1. Have everyone stay low.

Smoke and heated gases rise. You want to stay away from them. Tell family members to crouch or crawl and stay low. This will reduce the chances of anyone inhaling smoke or dangerous gases.

Questions about a fire risk or fire damage? Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791

  1. Before using a fire extinguisher, make sure these four conditions are met.

Often, you’re better off to let professionals handle any fire. Only use a fire extinguisher when:

1) The fire is confined to a small area, and is not growing

2) The room is not filled with smoke

3) Everyone else has exited your home or the building

4) The fire department has been called

  1. Keep a safe distance.

Remember most fire extinguishers can reach 8 to 12 feet. Stay as far away from the fire as you can.

  1. Use PASS.

Fire fighters recommend the PASS method when working with a fire extinguisher:

P: Pull the pin and hold the fire extinguisher with the nozzle pointing away from you. 

A: Aim low. Point the fire extinguisher at the base of the fire.

S: Squeeze the lever slowly and evenly.

S: Sweep the nozzle from side to side.

  1. Is the fire bigger than you are?

One general rule is if the fire is bigger than you are, it’s too big for you to put out safely. Call your local fire department

  1. Face the fire.

Fires are unpredictable. Don’t turn your back on a fire. Conditions can quickly change. Always be aware of the fire’s size, condition, and position.

Questions about a fire risk or fire damage? Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791

  1. Observe the smoke.

You need to do more than avoid the heat and flames. You must avoid the smoke, too. More turbulent smoke means more dangerous fire conditions. Is smoke pushing out of the top of a door? Then do not enter. Does the area contain significant amounts of smoke? Then the fire probably exceeds your ability to handle it. Call your local fire department.

  1. Have everyone meet at a designated meeting place.

Your family or employees should have a specific place well away from your home or business that you will meet at in case of a fire. Knowing where to meet and having two or more ways to get there reduces the risk of leaving someone behind or not knowing where everyone is if you evacuate your home or building.

  1. Can’t get out? Stay in a fire-free, smoke-free room with the doors closed.

If smoke, heat, or flames block every exit route, stay in the room with doors closed. Place a wet towel under the door and call the local fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help. Yell for help.

Other Blog Posts About Fire  
Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage. Here are two other blog posts about fire:

Fight Fire By Knowing Your Enemy

Reduce Your Fire Damage Costs

We Help With Fire Safety

At SERVPRO of Glastonbury/Wethersfield we have specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime, 24/7.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Natural Disaster Preparation

7/24/2018 (Permalink)

Storm Damage Natural Disaster Preparation Our crews have information that can help you prepare for any natural disaster.

How do you reduce your risk and minimize the damage from a flood, hurricane, tornado, blizzard, or other natural disaster? Being prepared is one key according to the Connecticut Guide to Emergency Preparedness. Based on this publication from the Connecticut Department of Public Health, here are some tips.

What To Do Before Any Natural Disaster
We recommend you always have an emergency supply kit ready. The Red Cross explains what your kit should contain. And know what the major weather terms mean. A severe storm watch means dangerous weather may happen. A severe weather warning means a storm is on the way and you should seek shelter right away. Stay tuned to a reliable local weather forecast so you’ll know the latest about conditions. Most important may be that if emergency officials tell you to evacuate you should do so. Make arrangements in advance for a place you can stay for a few days. That place should be out of the weather pattern your home town is experiencing.

Flash Flooding
If there’s the threat of a flash flood, move quickly to higher ground. Water rushing at you in a flood can easily knock you off your feet. The water doesn’t have to be very deep to knock you down if the current is strong. If you’re in a car and water comes around you, get out and move to higher ground right away. Cars can be swept away in just two feet of moving water.   

Blizzards
Weather forecasters are usually good about letting you know ahead of time if a blizzard is coming. Avoid driving during or before a blizzard.  Be sure you have enough food and supplies  to last a few days. Plan on not having electricity or phone service.

If there’s snow, make sure inlets and outlets for your furnace and other appliances are not blocked. You want to avoid ventilation problems and carbon monoxide build-up. Also be sure your car’s tail pipe (exhaust) is clear of snow or ice before you start the car.

To Restore Your Property After A Natural Disaster Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791

Tornadoes
A tornado warning means you need to take shelter immediately. If you’re in your car, stop. Never try to outrun a tornado. Get out of the car and lie flat, face down in a low area. Cover your head and wait for the tornado to pass by. If you are home, go to your basement, storm shelter, or a room near the middle of the home. In a tall building go to the middle of the building to a stairwell or hallway. The middle of the building is less likely to experience damage.

Hurricanes
When Glastonbury or Weathersfield (your immediate area) experiences strong winds, thunder, and lightning that may indicate a hurricane is coming. Hurricanes may have winds of 75 miles per hour or more. Hurricane season in Connecticut is June 1 through November 30. If you receive a hurricane-warning, take shelter right away or evacuate if you’re told to do so. You can learn more about what to do before and after a hurricane at ct.gov/hurricane.  

After any natural disaster, SERVPRO of Glastonbury/Wethersfield is here to help. We’re also available to consult with you about natural disaster preparation. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791) anytime, 24/7.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Fake News About Mold

7/17/2018 (Permalink)

Mold Remediation Fake News About Mold We can eliminate the myths about mold and clean up your property

People have some strange ideas about mold. You may hear things about mold that sound good but are not true. So you can understand the truth about mold SERVPRO of Glastonbury/Wethersfield is correcting these six fake news items.   

Mold Fake News #1: Clean Off The Area Where You See Mold And You’re Safe
The truth is that mold can become latent and reactivate. You may not see any mold after you clean up but mold can still be there. Tiny mold spores replicate every 24 hours and often grow back. Mold grows due to a source of water, so you must locate and eliminate all sources of water to the mold-infected area. You’ll have a much easier time cleaning off hard surfaces - with water and detergent and then drying the surface. But absorbent materials (like ceiling tiles and carpeting) often require more than surface cleaning. Also know that moving mold around often spreads spores and increases risks to your property and its occupants.

Mold Fake News #2: Bleach Kills All Mold
Not true. Bleach can kill certain kinds of mold on nonporous surfaces. However, bleach does not  kill all kinds of mold on every type of surface. In particular, bleach’s effectiveness on porous surfaces like wood is poor at best.


Mold Fake News #3: Mold Presents The Same Health Risks To Everyone
The truth is that some people are more sensitive to mold than other people are. For them, inhaling or touching mold spores can cause allergic reactions, including sneezing, runny nose, red eyes, and skin rash. People with serious mold allergies may have more severe reactions, including shortness of breath. In people with asthma who are allergic to mold, breathing in spores can also cause asthma attacks.
Other people who may be more sensitive to the effects of mold include:
•    Infants and children
•    The elderly
•    People whose immune systems are compromised due to HIV infection, cancer, liver disease, or chemotherapy
•    People with chronic lung disease

For Mold Assessment or Mold Remediation Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791.

Mold Fake News #4: Mold Causes Sinusitis, Infections, And Immune System Damage
There’s no clear-cut evidence that sensitivity to mold causes chronic sinusitis. And superficial fungal infections (like toenail fungus or jock itch) are not the result of exposure to mold in your home or workplace. Superficial fungal infections generally result from fungi that develop inside the warm, moist environments found in shoes or tight garments. There’s also no credible evidence to suggest that environmental exposure to mold damages your immune system.

Mold Face News #5: Your Insurance Will Cover Mold Contamination
The insurance industry is concerned about the escalating and often unpredictable costs associated with mold testing and remediation. In fact, almost every residential insurance provider and most commercial property insurance policies now excludes coverage for loss or damage caused by or resulting from a "fungus"--which can be defined to include mold. Take no chances. Ask your insurance agent if your insurance covers mold damage.

For Mold Assessment or Mold Remediation Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791.

Mold Fake News #6: Some Surfaces Never Attract Mold
Wrong again. Mold can grow on any surface that has water and humidity present. If a material sustains water damage, mold will likely grow. In fact, in areas where there is a perpetual moisture problem, do not install carpeting. It’s more difficult to remove moisture and mold from carpet than from hard surfaces.

Mold Fake News #7: It Takes Weeks Or Months For Mold To Become A Problem
Don’t believe it. In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. It does not take weeks for mold to start causing health effects and significant damage to your property. Deal with any mildew or mold issue as soon as you see it.

Mold Fake News #8: Mold Can Be Completely Eliminated
Some mold remediation companies will promise to remove all mold. For the average homeowner or business owner, this is virtually impossible. Unless you need to maintain a clean room, which is used for surgery or semiconductor development, complete mold elimination is too costly and unnecessary for any home or building. Mold spores are omnipresent in the world. The best thing to do is to control moisture and react quickly to flooding by drying out water-damaged materials. Remember, some types of mold can grow and become a problem in as little as 48 hours.

Questions?
Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re mold remediation professionals serving homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts That Might Help You:

Commercial Water Damage Is Usually Preventable. Here’s How.

Safety After Basement Water Damage

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Avoid Thunderstorm and Lightning Damage

6/28/2018 (Permalink)

Storm Damage Avoid Thunderstorm and Lightning Damage An ounce of preparation is worth a pound of cure when it comes to dealing with lightning and thunderstorms

Ah, the joys of spring! Leaves return to trees. Grass turns lush and green. Flowers bloom and paint the landscape with bold color. But then there are spring thunderstorms. Thunderstorms often don’t come alone. Thunderstorms often feature lightning. They also often bring with them other threats like high winds, tornadoes, and flooding.

Lightning alone kills about 50 people each year in the United States. The Red Cross says that thunderstorms kill more people each year than either tornadoes or hurricanes. You can lessen the threat of a thunderstorm and avoid thunderstorm damage by:

1. Using surge protectors.

Electronics (your TV, appliances, computers, etc.) that are plugged in are susceptible to damage from the electrical surges a thunderstorm can cause. Plug your electronics into a surge protector and the surge protector into the wall. You’ll gain an extra layer of thunderstorm protection.

2. Removing dead or rotting trees near your house.

In a thunderstorm, or other type of storm, a weakened tree could fall and cause extensive damage to your home and property. You might also want to make your shrubbery more wind resistant by keeping them trimmed and removing damaged branches.

3. Bringing things inside or under shelter when a severe thunderstorm is in the forecast.

Can you protect your expensive flower planter by temporarily storing them in a shed? Can that new glass top picnic table be relocated to the basement before the storm hits?

4. Checking your homeowner’s insurance.

Make sure you are covered for thunderstorm damage. Does your insurance coverage meet your needs? If not, make adjustments.

5. Tuning into weather reports.

Keep a weather radio or internet service on to listen for forecasts, watches, and warnings. Know the terminology. A thunderstorm watch means the weather is conducive to severe thunderstorms. A thunderstorm warning means a storm is occurring or will start soon and it poses a threat to life and property.

6. Taking a training course in first aid and learning how to respond to emergencies.

In Connecticut check out the available classes at Red Cross Training. Learn about your local community’s emergency warning system for severe thunderstorms.


If You Have Thunderstorm or Lightning Damage Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791

7. Being prepared to lose power.

Have plenty of flashlights and batteries available. Avoid using candles because an open flame during stormy weather can be dangerous. Keep the flashlights where you can quickly find them even in the dark.

8. Educating your children about thunderstorms and other natural disasters.

Be certain your children know to come inside and stay inside whenever threatening weather (gray skies, thunder, heavy rains, lightning, strong winds, etc.) approach.

9. Having a safe place and making sure everyone in your house knows where that place is.

A safe place in a thunderstorm is an area in your home that’s away from windows and not in danger from falling trees. Often a windowless interior bathroom is a safe place.


If You Have Thunderstorm or Lightning Damage Call SERVPRO of Glastonbury/Wethersfield at (860) 633-8791

10. Having emergency supplies ready.

A damaging thunderstorm may keep you from shopping for several days or longer. You may not have electricity. Have a survival kit stocked with items like a weather radio, water, snacks, meals in a can, extra batteries, important phone numbers, and other essentials.

11. Consult your local fire department if you are considering installing lightning rods.

More Information On This Blog

You can learn more by reading other posts on the SERVPRO of Glastonbury/Wethersfield blog:

Fight Fire By Knowing Your Enemy

Safety After Basement Water Damage

Sewer Backups Demand Fast Action
 
We're Here To Help You


The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster prevention, thunderstorm damage, and natural disaster cleanup.

Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime.
SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Commercial Water Damage Is Usually Preventable. Here's How.

6/21/2018 (Permalink)

Water Damage Commercial Water Damage Is Usually Preventable. Here's How. You can prevent most water damage at your business or commercial building

Ask the experts. They’ll tell you that most commercial property and business water damage does not have to happen. Smart commercial property owners know how to prevent most water damage and they know that preventing the damage saves them time and money.  Here are some of the ways you can keep water damage at your business or commercial property to a minimum.

1. Talk to your team about water damage awareness

Train your employees and/or tenants to report any signs of water damage, no matter how small the leak. Solving small issues now often prevents larger, more costly issues from happening later.

2. Frequently check potential problem areas like windows, roofs, and exterior walls

Check your commercial building windows for tightness, weather-stripping, broken or cracked panes, weak flashing, and other signs of wear.

Closely examine your building’s roof. Are sealants intact around HVAC systems? Is the flashing around skylights, stack vents, and other rooftop elements in good condition? Is there no water pooling on the roof? Are drains and downspouts in good condition? From inside, do you see water stain marks? Can you see daylight when inside where you should not see it?

Check exterior walls to make sure all openings (plumbing, heating, lighting, fire alarms, vents, etc.) are sealed against water. See if the walls themselves need re-pointing or sealing. Check under sinks, angle stops, supply lines, shut off valves, water filtration systems, and in mechanical rooms.  Schedule regular clean outs of main lines and air conditioning units in your building.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

3. Monitor contractors

Monitor the work of outside contractors and vendors when that work may affect your commercial building’s piping systems (sprinklers, water, etc.)

4. Inspect storage tanks

Frequently check the condition of any liquid storage tanks or vessels (hot water tanks, boilers, fuel oil tanks, etc.) inside your commercial building, mechanical penthouse, and on the roof.

5. Keep pipe diagrams and prints current

Be sure pipe diagrams or prints are up to date. Make certain they show the location of valves for all
liquid-carrying systems. Tell your building maintenance staff where the diagrams are kept. Keep the diagrams well labeled and easy to reach.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

6. Always keep safety first

Take quick action whenever a leak or water damage issue is discovered. This includes turning the power off, shutting off the water supply at the source of the leak, and protecting contents that could be damaged.

7. Have a designation responder on site

Have someone available on all shifts who is trained to respond immediately to any leak or water damage. This person should have authorization (24/7) to call and bring in a local high quality professional clean up and restoration company like SERVPRO of Glastonbury/Wethersfield.

8. Be particularly proactive if your commercial building is prone to water damage

In general, if your commercial property fits one or more of these descriptions your building may be at higher risk for water damage:


•    20+ years old
•    High-rise with multiple tenants or units
•    Use of newer construction materials
•    Exposure to seasonal extremes or geographic-based events
•    Deferred maintenance of structure and systems

9. Inspect thoroughly after a major storm

Perform a full building inspection after every major storm to look for damage. If you find any problems, schedule repairs promptly.

10. Conduct routine maintenance on schedule

If you don’t have one already, create a systematic maintenance schedule. You should have a written plan for maintenance updates of your commercial property, the building’s equipment, and its systems. Proper maintenance prevents excessive wear and tear and helps avoid catastrophes.

Questions?

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts That Might Help You:

Safety After Basement Water Damage

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Fight Fire By Knowing Your Enemy

6/1/2018 (Permalink)

Fire Damage Fight Fire By Knowing Your Enemy Understanding how fires start is a great way to prevent them

Your best way to prevent fire is to understand the conditions fire needs to exits. A fire cannot happen unless four elements are present. Take away or prevent one of these four elements and you can protect yourself from fires at your home, business, or anywhere. So, what are the four elements and what causes them to occur?

Heat

Heat is necessary for a fire. Unfortunately, heat can build up and start a fire in many ways. A fire in your home or business may start by flammable material coming in contact with a flame, too much friction, or mechanical generation (like with your car’s spark plugs). Heat can jump from an area where you want it (in a fireplace or stove, for example) to somewhere you don’t want it in one of three ways:


1. Direct contact: The heat source touches another object. A flame reaches a piece of paper.
2. Radiation: Heat can travel in an electromagnetic way. That’s like when you put your hands near a campfire. You don’t touch the flame or fire but you still receive the heat.
3. Convection: The heat transfers from one location to the next by the movement of fluids. This is what happens when a stove burner heats a pot of water.


Concerned about a fire risk or fire damage? Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791.

Fuel

No matter how much heat you have, you won’t have a fire if there’s nothing to burn. All fires require fuel. The fuel can be wood, fabric, gasoline, ethanol, hydrogen, butane, or one of many, many other substances.

Oxygen

A third element every fire needs is oxygen. The air we breathe is about 21 percent oxygen. That’s enough to support combustion but oxygen itself does not burn. Air with a greater percentage of oxygen in it will burn more intensely.   

Now here is a fire prevention key that many people don’t know. Ask most people what you need for a fire and many will list the three elements we just talked about. But you can have the right amount of heat, fuel, and oxygen and still not have a fire. What is this fourth element?


Chemical Reaction

The first three elements must be in an environment where a chemical reaction will occur. That type of chemical reaction happens when the exact mixtures of heat, fuel, and oxygen blend in the right concentration. That cause ignition, the chemical reaction, the fire.

Take away any of these four elements and you can prevent or stop a fire. Spraying water on most fires, for example, removes the element of heat and stops the fire. Shutting off the value to the burner on your gas stove takes away the element of fuel. If you put a lid over a grease fire in a frying pan you eliminate the oxygen and stop the fire.

For fire prevention tips see the American Red Cross’s Home Fire Safety section and the National Fire Protection Association’s safety tips sheets.  


Your Help Is Here

For questions about fire, call SERVPRO of Glastonbury/Wethersfield. We’re the fire restoration and clean up company that saves property and saves money for the owners of fire damaged homes and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or anywhere in between, we can help. You might also want to read some of other blog posts:

Reduce Your Fire Damage Costs

Safety After Basement Water Damage

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Safety After Basement Water Damage

5/23/2018 (Permalink)

Water Damage Safety After Basement Water Damage After water damage in your basement, Use good safety procedures.

Any home or business can suffer water damage in the basement. It might be caused by a burst pipe, a storm, a leaking appliance, a flood, or one of many other common causes of water damage. Remember this first of all: If your basement has water damage SERVPRO of Glastonbury/Wethersfield recommends you keep safety as your number one priority. Here are a few quick tips.

Is your house safe?
If you’re not sure, don’t take a chance. Find somewhere else to stay until you’re certain your house is safe again.

Do you have electrical or "slip and fall" hazards?
After major storms in the Glastonbury/Wethersfield area, we see a lot of these hazards. Often, electrical power to even severely flooded homes is still live. A saturated environment with standing water that is close to energized electrical outlets, submerged wiring, and wet appliances is dangerous to you both during and after a flood. Slip and fall hazards include items submerged in the water that you can’t easily see and flooring area that may appear relatively dry and even but is actually uneven or wet enough to not safely support your footfall.
 
Are you only doing things you know are safe?
Some homeowners want to dig right in and start making repairs before they know the extent of the water damage and how best to fix the damage. Don’t take risks. Make a full assessment of the damage and tackle only those repairs you know how to do well.

Can you see?
If you have water damage in the basement can you see what and where you are walking on? Don't walk on or near an area that doesn't have sufficient lighting.

Are you trying to lift wet materials?
If so, be careful. When items are soaked with water they become dangerously heavy. You might also do further damage to an item that is water soaked by trying to lift or move it.

Contact A Water Removal Service
With any major basement water damage you’re wise to contact a professional water removal service like SERVPRO of Glastonbury/Wethersfield. You want the job done right and right away. That’s what we do. Never hesitate to call 860.633.8791 for help.

Why Us?
A SERVPRO of Glastonbury/Wethersfield highly trained technician can respond immediately to your water damaged basement issue. Our service crews have the experience, expertise, training, and equipment to restore your home or business quickly and safely. The sooner the water is removed and the drying process begun, the better condition your home or business will be in. And the cost to repair water damage will be lower.

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Sewer Backups Demand Fast Action

5/9/2018 (Permalink)

Water Damage Sewer Backups Demand Fast Action Handle a sewer backup as carefully and quick as you'd handle a fire or flood disaster

It may not seem like a sewer backup is in the same class of crisis as a fire or flood but it can be. If your sewer backs up you need to act fast. Sewer backup problems are major health hazards and emergencies. Sewer water is often packed with viruses, bacteria, and other microbes that can cause serious illnesses.

Start by knowing what type of sewer water backup you have:


Clean Water

If your sewer backs up from a clean source like a broken water supply line or leaking faucet professionals consider the backup clean water. But if you don’t treat clean water quickly it can become a more serious problem. If it sits too long clean water can degrade into gray water (category 2) or black water (category 3).


Gray Water

Experts use the term gray water to describe a sewer line backup that’s contaminated and could cause discomfort or illness. You have gray water (category 2) if your backup is from a washing machine overflow; a toilet overflow with some urine (no feces); or a dishwasher overflow. This type of sewer water backup can quickly degrade into black water (category 3) if not treated. Again, quick action is important.


Black Water

At SERVPRO of Glastonbury/Wethersfield and throughout the industry, this term describes grossly contaminated water. Sewer drain backups like this could cause severe illness or death if ingested. Be certain you and your family avoid all contact with black water. You have black water when you have flooding from rivers or streams; water from beyond the toilet trap; water from the toilet bowl with feces; or standing water that has begun to support microbial growth.

Prevent Sewer Backups

Your main sewer line can become clogged, which can cause sewage backups in your home. If the backups just from one toilet, sink or tub it may be a clog in that drain. If, however, every flush creates a sewage backup in your home, you likely have a blockage in your main sewer line. Most of these clogs can be prevented by a few simple steps:
•    Don’t use your toilet as a waste basket--Flushing facial tissues, napkins, diapers and other waste down your toilet creates clogs.
•    Use your garbage disposal wisely--Avoid dumping large quantities of anything that can become lodged in your sewer line down your garbage disposal.
•    Don’t pour grease down your drain--Grease and fat, although liquid when poured down your drain, can harden within your plumbing, collecting debris and creating a stubborn clog.

We Can Help

Call SERVPRO of Glastonbury/Wethersfield whenever you have sewer backup problems. We’re trained in the safest, most advanced, and quickest ways to eliminate all sewer backups and restore your property completely.  From Glastonbury to Portland, Wethersfield to Marlborough and anywhere in between, we can help.


SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Businesses: Some Things In Life Are Still Free With A PSA

4/26/2018 (Permalink)

Commercial Businesses: Some Things In Life Are Still Free With A PSA With a SERVPRO Priority Service Agreement you receive some free services.

SERVPRO of Glastonbury/Wethersfield is committed to providing fire and water cleanup and restoration services to reduce your business interruption costs and your recovery costs. And with a Priority Service Agreement (PSA) we will provide some services at no cost:

•    Construction evaluations
•    Disaster planning seminars
•    Emergency Ready Profile (for all your business locations)
•    Ice dam evaluations
•    Lead paint certification
•    Mold evaluations
•    OSHA 10-hour training
•    Water and fire training

Businesses and commercial property owners choose SERVPRO of Glastonbury/Wethersfield for many reasons. Among the major reasons are:

•    SERVPRO has more than 45 years of experience as a leading fire and water cleanup and restoration provider.
•    We’re nearby and we have other franchises near you, too. In fact, we have 1,800 franchises throughout the nation.
•    More locations mean we get to you faster. Faster response usually means less damage done and more money saved.
•    We handled jobs of all sizes. Our Commercial Large Loss Division is composed of our best of the best in restoration.
•    We provide many services other restoration and cleanup companies don’t: document drying, move outs and construction restoration, contents claim inventory, and more.

Business Ready Plan

Another free service we provide is a Business Ready Plan. Did you know that as many as 50% of businesses close down following a disaster? Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place like our Business Ready Plan.

Pre-planning serves as an “insurance policy” providing you with peace of mind. Knowing your business is ready for whatever happens can communicate trust to your clients and employees. They know that even if disaster strikes your business, they don’t necessarily have to be affected.


Call SERVPRO of Glastonbury/Wethersfield. We’re the fire restoration, water restoration, and cleanup company that saves property and saves money for commercial properties and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or  anywhere in between, we can help.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Reduce Your Fire Damage Costs

4/19/2018 (Permalink)

Fire Damage Reduce Your Fire Damage Costs Quick action is a key to keep fire damage restoration costs down.

Having your home or business damaged by fire is awful. And costly. SERVPRO of Glastonbury/Wethersfield can restore your property, clean it up, and tell you about ways to keep costs down and the quality of the work high.

Act Quickly

The more time between your fire and the fire damage restoration the more costs tend to go up. A big reason for that is that some fire-damaged possessions can be saved but only if you act quickly. The longer you wait, the more likely it is that you won’t be able to restore valuable possessions. What can be saved? Well, that depends on the extent of the fire damage, but at SERVPRO of Glastonbury/Wethersfield we can often save clothing, leather, books, photographs, kitchen items, furniture, heirlooms, and more.

You Don’t Just Have Fire Damage
After a fire, the damage is because of the fire, right? No, not necessarily. Many homes and businesses suffer additional damage from smoke, soot, and even the water firefighters must use to put out the fire. Be sure to treat your property for possible smoke and soot damage. While you’ll recognize if water damage is also a problem, you may not recognize the extent and seriousness of smoke and soot damage. Smoke and soot can damage most household items. Those items include furniture, carpet, walls, drapes, and even ceilings. Again, act quickly. If too much time elapses between when the fire damage occurs and when fire cleanup occurs, the effects of smoke and soot damage can last for months.

Our Goal: To Restore Your Property To Pre-Loss Condition

SERVPRO of Glastonbury/Wethersfield cleans and deodorizes restorable items, sometimes to preloss condition. After our restoration you may not be able to tell which items were affected by the fire and smoke and which were not. Don’t throw anything out until you’re certain it cannot be restored and must be replaced. Save your property and you save money.

Call SERVPRO of Glastonbury/Wethersfield

We’re the fire restoration and clean up company that saves property and saves money for the owners of fire damaged homes and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or  anywhere in between, we can help.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

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