Recent Posts

The One Tricky Thing About Smoke Detectors

5/20/2022 (Permalink)

Smoke Detector Smoke Fire Smoke Detectors alert you to danger in your home - when properly maintained.

As essential as they are, smoke detectors aren’t foolproof. According to the National Fire Protection Association (NFPA), dead batteries are responsible for one-quarter of all the U.S. home fires in America in which smoke detectors fail—and missing or unplugged batteries account for half. It is so important that you properly choose, install and maintain the smoke alarms in your house.

Choose and Buy

To give your family the best chance of escaping a fire, start by purchasing the right kind of smoke detector.

  • Smoke detectors are powered either by a battery or are hardwired into your house’s electrical system (typically with battery backup). According to the NFPA, all of the smoke alarms throughout your house should be interconnected through hardwiring or a wireless signal, so that when one alarm sounds, they all sound. (New homes are required to include hardwired, interconnected smoke alarms with backup batteries.) If your home is not already hardwired, you can buy detectors that interconnect wirelessly.
  • If your smoke alarm isn’t a dual model with a built-in CO detector (which alerts you to dangerous levels of this deadly gas), you’ll also need to purchase a separate CO alarm. Install CO alarms outside all sleeping areas and on every level of the home.
  • Smoke detectors use two kinds of sensors: ionization and photoelectric. Ionization sensors are better at detecting flaming fires, while photoelectric sensors are better at detecting smoldering fires. Ideally, you should purchase a dual-sensor model, which uses both technologies. Otherwise, purchase and install both ionization and photoelectric alarms in your home.

Hang ’Em High

  • The NFPA recommends placing a smoke detector inside every bedroom, outside every sleeping area and on every level of your home, including the basement.
  • Place the alarms high on the wall, leaving no more than 12 inches from the top of the alarm to the ceiling.
  • To avoid false alarms, position units at least 10 feet from cooking appliances and 3 feet from bathrooms that have a shower or tub (because steam can trigger alarms).

Don’t Let Them Die

  • Replace your smoke detector’s batteries every year.
  • If you hear chirps from your battery-powered or battery-backup smoke detector, replace the batteries right away. Never unplug it to mute the sound.
  • Test your smoke alarms each month. Press the test button to be sure the alarm sounds, and if it doesn’t, replace the battery. If the detector still doesn’t work, replace the whole unit.
  • Smoke detectors have a lifespan of ten years, while those with built-in CO detectors last five to seven years. Replace them at least that often.

Face it: smoke detectors are the ultimate low-investment/high-impact device: buy them, install them and tend to them once in a while—and, if a fire breaks out in your home, they may very well save your life and a fire damaged property!

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re Here to Help

After a fire, the team at SERVPRO of Glastonbury/Wethersfield uses specialized fire restoration training and experience to quickly clean up and restore your home to pre-fire condition. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Basement Water Damage - Skedaddle!

5/12/2022 (Permalink)

Connecticut Storms Flooding Connecticut summer storms cause flooding on roads and houses

If you have a soggy basement, you're among the majority. The American Society of Home Inspectors estimates 60 percent of U.S. homes have wet basements, and 38 percent run the risk of basement mold.

1,000 Gallons for Every Inch of Rain

The water usually comes from rainfall and melting snow. Think about this: A house with a 1,500-square-foot roof sheds 1,000 gallons of water for every inch of falling rain. You may also have rising groundwater, which may even be fed by an underground spring. Once the water accumulates around your foundation, it works its way inside through cracks, joints, and porous material.

Before you call SERVPRO of Glastonbury/Wethersfield you may want to try tackling the problem on your own. Here are some tips on drying out your basement and keeping it free from water damage. If you feel like you’re in over your head or want some expert backup on your team, call our office at 860-633-8971.

Safety First
Is it safe for you to tackle the water damage? If you’re not sure, don’t take a chance. Find somewhere else to stay and call in the professionals until you’re certain your house is safe again.

One way to judge the safety issue is finding out whether you have electrical or "slip and fall" hazards. Don’t walk through your water damaged basement if you can’t see what you’re walking on. Stay out of areas that lack sufficient lighting. And if you try lifting wet materials be careful. When items are soaked with water they become very heavy.

If You Have Water Damage Call SERVPRO Of Glastonbury/Wethersfield At 860-633-8971

Water Damage from Runoff
If you know the water damage is from runoff the probable cause is rainwater or melted snow that isn't routed away from your house. A damp crawl space or wet basement walls and floors just after a storm or as snow melts are telltale signs the problem is runoff. Runoff percolates through porous topsoil and then stops at the compact soil near the base of the foundation. Hydrostatic pressure forces the water through gaps or cracks in walls and footings. Water also moves through porous walls by capillary action.

Carefully inspect your basement, looking for where runoff can enter. Check that the ground outside your basement foundation slopes away from your house at least one inch vertically for every foot of horizontal travel. Be sure downspout runoff isn't pooling or percolating into the soil near your home’s foundation during a storm, and that downspout seams aren't leaking.

Fix Cracks

Patch and seal any cracks you find in your basement walls or foundation. Use a polyurethane masonry caulk for small cracks. For 1/4-inch or larger cracks, use hydraulic cement, which expands as it dries.

Your driveway curbs should channel rain and other runoff to the street, not onto your property. You can also check for unsealed cracks in your driveway. Driveway cracks can allow water to collect below grade.

If You Have Water Damage Call SERVPRO Of Glastonbury/Wethersfield At 860-633-8971

We know of one homeowner who had basement water damage because the property needed a swale. Houses on hilly sites can use a shallow trench with gently sloping sides, a swale to catch and divert runoff away from the house. Once this homeowner created a swale the basement water damage stopped.

More Water Damage Information On Our Blog
You can learn more by reading other posts about water damage on our blog and the blog of our sister franchise, SERVPRO of Bloomfield/Enfield:

Safety After A Water Damaged Basement

Saving Water Damaged Electronics

Clean Up Your Glastonbury Water Damage FAST!

Water Damage Dangers

Check Your Home's Vulnerable Plumbing To Prevent Leaks and Floods

Help Is Here
The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster prevention, water damage, biohazard cleanup, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield 860-633-8971 any time. We have someone standing by to take your call and be faster to your disaster.

How To Replace Washing Machine Hoses - Help Prevent a Flood

5/12/2022 (Permalink)

Washing machine flood Washing Machine floods cause massive water damage in the basement

The most vulnerable parts of your washing machine are the hoses. Washers are typically sold with rubber hoses—but these hoses can burst with no warning, spewing hundreds of gallons of water in only one hour! Luckily, there’s a quick, easy and affordable way to prevent a flooding disaster from happening in your home.

Avoid a laundry room water disaster by replacing your washer's old rubber hoses with steel-jacketed ones that won’t split open. Buy hoses that are at least 60" long—that length will make it easier to move and service your washer.

  • Remove the old hoses: Turn off your hot and cold water valves, unplug the washer’s electric cord, and remove the drain hose from the drain. Lay a towel down and use a stillson (pipe) wrench to remove the hot and cold hoses from the back of the washer and from the water supply.
  • Clean the filter screens on the back of the washer with a brush.
  • Install the new steel braided hoses: screw them on to the back of the washer with your fingers and then tighten with the wrench.
  • Connect the new hoses to the water supply, matching hot and cold. Open the valves, check for leaks, reconnect the drain hose and plug the washer back in.

Tag the new hoses with the date you installed them. Then, check your hoses every six months and replace them once they are five years old.

Add Another Layer of Protection

Installing a plastic drip pan is another fairly simple way to avoid costly damage from a laundry room flood—in fact it’s required in second-floor laundry rooms. The pan sits under your washer and catches small leaks. Select a pan with a drain so that any water that collects can be diverted to a floor drain. You'll need a helper and perhaps a dolly to set the washer gently onto the pan so you don’t crack it.

Once the pan is in place, check it for accumulated water after each load of laundry.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860-633-8791 for immediate water damage cleanup and restoration of your structure and property

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield at 860-33-8791 any time. Someone is available 24/7 for your emergencies.

Flooded Basements In Portland

5/11/2022 (Permalink)

Flooded Basement A flooded basement caused by a broken pipe

Forget the flowers: spring showers bring flooded basements! All it takes is one heavy rainstorm—or maybe an average rain that goes on for multiple days, or perhaps a series of storms. Whatever way it happens, too much water to be absorbed into the ground means it may find its way into your basement. And when it gets there, the property and structural damage can be overwhelming. You may even end up with a persistent mold infestation.

Minimize Basement Flooding and Water Damage Cleanup

Luckily, there are ways to prevent or minimize basement flooding, and ways to reduce basement water damage. Preventing a flood starts with making it difficult for water to get inside, and that starts with proper drainage.

Route Water Away from Your Home’s Foundation

Grading your property is key to preventing springtime basement flooding. Your yard should slope away from your home’s foundation on all four sides so that water doesn’t pool near your house. Take a look at your property after a rainstorm. Is water ponding next to your foundation? If yes, have your yard graded or do it yourself.

Next, focus on your home’s drainage system: your gutters and downspouts. If water spills over the edges of your gutters instead of flowing into the downspout, you’ll need to have the slope of the gutters adjusted. Clear your gutters of debris such as leaves to allow rainwater to flow freely. Once you have water flowing to your downspouts, make sure they direct the water away from your foundation. Place concrete or plastic splash blocks beneath the end of your downspouts to move water away from your foundation and out into the yard. Consider using flexible or rigid downspout extenders to move water even further away from your foundation.

If your home has any basement windows that are partially below grade, install window well covers to protect them from rainwater.

Keep Flooding Damage to a Minimum

If water does enter your basement, the best way to prevent a lot of damage is to quickly discover about the water and pump it back out.

You can detect water entering your basement by placing one or more water sensors at different locations on the floor. Depending on capabilities, the sensors will sound an alarm and/or send an alert to your cell phone—giving you a head start on addressing the problem.

A sump pump installed in your basement will help keep water damage to a minimum, although you’ll still need to dry and clean up your basement. As water reaches the sump, or pit, in which the pump sits, it will trigger the pump to eject the water outside. Be sure to check, clean and maintain your pump so that it’s ready to go when you need it. A battery back-up will keep the pump running in case of power loss.

Also, if you have a floor drain, make sure it is not covered and is clear of debris.

What to Do if Your Portland Basement Floods

If you do get water in your basement, you may be able to minimize the damage and handle the cleanup yourself. If you have several inches or more of water in your basement, however, cleanup and water damage restoration may be better handled by an experienced professional, like SERVPRO of Glastonbury/Wethersfield. We know how to restore water-damaged possessions, appliances, furniture, flooring and more.

Be Safe When Evaluating Your Flooded Basement

Because a flooded basement can be dangerous, take some precautions before venturing to check and clean up the damage.

  • Start by turning off the electricity and gas to your basement, if you can do so safely. Or call a plumber and electrician—or SERVPRO of Glastonbury/Wethersfield—to do the job.
  • A flooded basement presents slip-and-fall hazards as well as puncture risks, so protect your feet with sturdy rubber boots and your hands with thick rubber gloves.
  • Water-soaked furniture, boxes, etc. will be surprisingly heavy to lift, so avoid injuring yourself by lifting lighter loads and using your legs rather than your back to lift.
  • Another danger is that of a water-soaked ceiling. A wet ceiling may pose the risk of electrocution, so don’t turn on ceiling fans or light fixtures if you see water damage. Worse, if you notice your basement ceiling is sagging, stay out of the basement, since it could collapse on top of you.

Removing the Water

Once you can safely enter your basement, first try to find out where the water is coming from. Typically, it’s going to be a crack in the floor or foundation or around a window frame. If water is still entering your basement, use towels or rags to plug the leaks.

Check your floor drain if you have one and unclog it if necessary to allow the water to drain. Also keep an eye on your sump pump and clear out anything that may be blocking the float.

Now, begin removing the standing water. A wet vac is ideal to pull up water quickly, but towels, buckets and mops are also an option.

Drying Out Your Basement

Once you have removed the standing water, your next task is to remove all the water-affected or -damaged objects from the basement. Remember, anything that’s water-logged will be much heavier than you would expect, so be careful when lifting.

Your goal at this point is to completely dry out your basement within 48 hours. After that, mold colonies can start to grow. Unfortunately, you may not even see mold, because it can be behind walls and under floors, creating a stubborn mold problem.

Chances are high that if you have carpeting or other flooring installed in your basement, you’ll have to pull it up and trash it.

The best way to dry out all the moisture in your basement by yourself is to get the air moving. Throw open all the windows and doors. Run lots of fans to suck in fresh air and push out stale basement air. Run dehumidifiers to reduce humidity and speed up drying. You can even run air conditioners to drive down humidity, too.

Drying Your Possessions

All those objects that you removed from your basement must be dried out within that same 48 hours to prevent mold and mildew growth. This can be challenging, especially if the storm that brought the rain is still ongoing. If the storm has passed, you’ll be able to remove your wet items from the basement and dry them outside in the sunshine. If that’s not possible, take out as much as you can and, as in the basement, set up fans and dehumidifiers to move air and remove moisture.

Here are some tips to help you tackle the drying of your furniture and possessions:

  • Take objects out of cardboard boxes, discard the boxes and dry the items separately
  • Pick up wet books and magazines off the floor to dry
  • Hang up fabric, fur and leather
  • Remove and prop up cushions and upholstery
  • Place aluminum foil or wood blocks between furniture and carpeting to prevent stains

If you have any electrical appliances—such as TVs, tablets or computers—in the basement, they, too, may have been affected by the floodwater. It’s important that you do not turn them on—if there’s any moisture inside, they can shock you. Have all electronics checked and tested by an electrician before you use them.

Complete Basement Flood Cleanup by SERVPRO of Glastonbury/Wethersfield

The do-it-yourself water-removal and drying-out processes described above are labor- and time-intensive—and offer no guarantee that all the water will be removed, all your possessions will be dried and cleaned, and no mold colonies will take over your basement.

On the other hand, with one call to SERVPRO of Glastonbury/Wethersfield, you’ll reach the Portland-area experts in flooded basement water damage cleanup. Our proven water damage cleanup procedures have made flood recovery easier for so many homeowners in central Connecticut.

Our crew has the skill, procedures, products and tools to return your basement to before-flood condition. We’ll remove all the water and moisture quickly and thoroughly, which will speed your recovery from the flood. Quicker drying means less chance of a mold infestation.

We even make the insurance claims process easier and faster by coordinating with your insurer. Our digital inventory of your water-damaged furnishings and items (including photos) means your insurer has the most accurate information.

Once you call us with your flooded basement water emergency, we send our experienced crew to your Portland home ASAP, where they evaluate and begin containing the damage. The tested SERVPRO water damage remediation process means your home and property are restored quickly and completely.

  • Inspection/assessment: We evaluate the water damage in your basement and measure the moisture. With that information, we create a plan to dry and restore your home and property.
  • Temporary protection: If there is a risk of further damage, we cover or board up vulnerable parts of your home.
  • Water removal/extraction: Our powerful pumps and vacuum units quickly remove hundreds of gallons of water.
  • Drying/dehumidifying: With most of the water removed, it’s time to bring in air movers and dehumidifiers to finish the drying process.
  • Cleaning/sanitizing: We bring your water-damaged furnishings and possessions to our central Connecticut warehouse, where they are cleaned, sanitized and deodorized. On-site, your basement receives the same treatment.
  • Restoration: If areas of your home require repairs or reconstruction, we take care of that before returning your cleaned furnishings and possessions.

If Your Possessions and Furnishings are Water Damaged

SERVPRO tries its best to restore damage rather than calling items a loss, which means you’ll have to replace them. Our expertise and advanced methods can help you save money while preserving irreplaceable possessions.

We use our Contents Claim Inventory Service (CCIS) to provide you with a digitized and bar-coded inventory of your damaged items. In addition to speeding your insurance claim, CCIS allows us to track your possessions while they are being restored in our warehouse.

Once we determine which of your possessions can be restored, we use the appropriate techniques:

  • Dry cleaning: for light residues; can also be used to pre-clean before wet cleaning
  • Wet cleaning: best for moderate to heavy residues
  • Spray and wipe: for items too delicate to be wet cleaned
  • Foam cleaning: for fabrics that might shrink or bleed if wet cleaned
  • Abrasive cleaning: for more stubborn residues
  • Immersion cleaning: for items that can be submersed in the cleaning product

Electronics: Our electronics techs evaluate and clean electronic items—such as TVs, DVD players, tablets and computers—then open up, clean and inspect the devices.

Documents: If you stored important documents—such as legal or medical records, books, letters and photos—in your basement, they may have been damaged in the flood. SERVPRO knows how to restore many of these items and can digitize them, too, so that they will not be at risk in the future. 

If You Have Mold Damage

SERVPRO of Glastonbury/Wethersfield can inspect your Portland home and property to determine if mold damage has occurred. We use advanced methods and sophisticated products and equipment to combat mold:

  • Containment: We use negative air chambers with negative air pressure to halt the spread of mold spores
  • Air filtration: Using air scrubbers and HEPA vacuums, we remove mold spores from the air
  • Removal: Mold-infested materials, such as drywall and carpeting, are removed and disposed
  • Cleaning: We clean and disinfect your damaged but restorable possessions, then deodorize them with foggers for deep penetration. We also treat your undamaged possessions with antifungal and antimicrobial treatments to prevent new mold colonies from forming

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield

SERVPRO First Responder's Bowl - Honoring Our Heroes

5/9/2022 (Permalink)

SERVPRO First Responders Bowl SERVPRO First Responder's Bowl

SERVPRO First Responder Bowl
The SERVPRO Honor a Responder Program is another opportunity where SERVPRO is able to treat a first responder and their family to a college bowl game and recognize their hard work and sacrifice during an on-field presentation. The SERVPRO First Responder Bowl is a post-season college football bowl game played annually in the Dallas, Texas area. First held in January 2018, SERVPRO has sponsored this event and used it as an opportunity to honor some of our country’s greatest heroes – the first responders. Fire fighters, police officers, and EMTs are nominated through the SERVPRO website. Fourteen other bowl games from Hawaii to North Carolina have signed on and agreed to support the SERVPRO Honor a Responder Program during their games.


In 2021, sergeant Steven Austin was selected to attend the SERVPRO First Responder Bowl with family and friends as a way to say thank you for his years of dedicated service to the Montgomery County Sheriff’s Department in Rockville, Maryland.

At SERVPRO of Glastonbury/Wethersfield, we eagerly anticipate the announcement of the 2022 first responder to be announced. We also put our personal football preferences aside in order to root for all of the NCAA teams who have worked their entire athletic careers to make it to a bowl game (but we’ll always hold a spot in our heart for the UCONN Huskies in the Big East!)

Ten Reasons SERVPRO of Glastonbury/Wethersfield Is Your Best Choice

5/6/2022 (Permalink)

Certified: SERVPRO Cleaned logo Certified: SERVPRO Cleaned

People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10.


  1. We Get It
    SERVPRO Glastonbury/Wethersfield understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

    2. SERVPRO Is Qualified
    Our repair and restoration team members have the best training in the industry. SERVPRO of Glastonbury/Wethersfield is among the top 10% of SERVPROs in the nation. Our results will create a measurable difference for you.

    3. We Respond To You Immediately
    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of Glastonbury/Wethersfield can draw on more than 1,650 U.S. and Canadian locations to get the right equipment and right professionals to you faster than other companies. We understand that emergencies don’t just happen during business hours. You can call us 24/7 860-633-8971 and speak to a live person who will address your needs and can send a priority responder to the scene within an hour.

    4. You’re Part Of Our Team
    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises. Our project managers and office staff are friendly, knowledgeable and experienced and we enjoy answering your questions and having conversations with you.

    5. We Use The Latest Technology
    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Glastonbury/Wethersfield to restore your property to preloss condition quickly, reliably, and more effectively.

    6. We Practice The Golden Rule Of Restoration
    Restoring property is less expensive than replacing property. SERVPRO of Glastonbury/Wethersfield professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

    7. For Claim And Other Purposes, Your Loss Is Itemized
    SERVPRO of Glastonbury/Wethersfield can give you an itemized loss inventory. You can receive an formatted report and pictures of important items.

    8. We’ll Help You Prevent Losses, Not Just Deal With Them
    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan and our regularly updated blog articles to learn more about preventing disasters.

    9. We Handle Any Loss From A Natural Disaster—Big Or Small
    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too. Commercial losses where time is of the essence? Yup, that’s us too.

    10. We’re Approved, Certified, And Experienced
    we’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.

    Connecticut, Help Is Here
    The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

Call Connecticut's SERVPRO of Glastonbury/Wethersfield (860-633-8791) anytime, 24/7.

We've served clients in Glastonbury, East Glastonbury, Wethersfield, South Glastonbury, Marlborough, Portland, Rocky Hill, and Glastonbury Center. We know the area because we live in the area.

SERVPRO of Glastonbury/Wethersfield

IICRC Certified
Noemi DiCristofaro, M.D.

Certified SERVPRO technicians
Call 860.633.8971
24 hour emergency service

Safety After Water Damaged Basement

5/6/2022 (Permalink)

Glastonbury Connecticut Water Flood Basment A broken pipe causes floods that can destroy your basement.

Any home or business can suffer water damage in the basement. It might be caused by a burst pipe, a storm, a leaking appliance, a flood, or one of many other common causes of water damage. Remember this first of all: If your basement has water damage SERVPRO of Glastonbury/Wethersfield recommends you keep safety as your number one priority. Here are a few quick tips.

Is your house safe?
If you’re not sure, don’t take a chance. Find somewhere else to stay until you’re certain your house is safe again.

Do you have electrical or "slip and fall" hazards?
After major storms in the Glastonbury/Wethersfield area, we see a lot of these hazards. Often, electrical power to even severely flooded homes is still live. A saturated environment with standing water that is close to energized electrical outlets, submerged wiring, and wet appliances is dangerous to you both during and after a flood. Slip and fall hazards include items submerged in the water that you can’t easily see and flooring area that may appear relatively dry and even but is actually uneven or wet enough to not safely support your footfall.
 
Are you only doing things you know are safe?
Some homeowners want to dig right in and start making repairs before they know the extent of the water damage and how best to fix the damage. Don’t take risks. Make a full assessment of the damage and tackle only those repairs you know how to do well.

Can you see?
If you have water damage in the basement can you see what and where you are walking on? Don't walk on or near an area that doesn't have sufficient lighting.

Are you trying to lift wet materials?
If so, be careful. When items are soaked with water they become dangerously heavy. You might also do further damage to an item that is water soaked by trying to lift or move it.

Contact A Water Removal Service
With any major basement water damage you’re wise to contact a professional water removal service like SERVPRO of Glastonbury/Wethersfield. You want the job done right and right away. That’s what we do. Never hesitate to call 860.633.8791 for help.

Why Us?
A SERVPRO of Glastonbury/Wethersfield highly trained technician can respond immediately to your water damaged basement issue. Our service crews have the experience, expertise, training, and equipment to restore your home or business quickly and safely. The sooner the water is removed and the drying process begun, the better condition your home or business will be in. And the cost to repair water damage will be lower.

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

What Makes SERVPRO of Glastonbury/Wethersfield work?

5/5/2022 (Permalink)

SERVPRO Glastonbury/Wethersfield Owner Noemi DiCristofaro SERVPRO Glastonbury/Wethersfield Owner Noemi DiCristofaro has dedicated herself to creating a caring, focused team to help our customers

SERVPRO of Glastonbury/Wethersfield is owned and operated by Noemi DiCristofaro, M.D., who also owns SERVPRO of Bloomfield/EnfieldSERVPRO of West Hartford, and SERVPRO of Manchester/Mansfield. For the last several years, this dedicated management team has been ranked in the top 12 of SERVPRO’s 1,800 franchises overall and in the top 25 for sales performance. Our unique DNA is what sets up apart.

SERVPRO of Glastonbury/Wethersfield is a hands-on, locally owned business, and Noemi oversees every facet of her four SERVPRO franchises. She and her dedicated team focus like lasers on employee accountability and attention to detail—and it shows!

Our Employees Are Held Accountable

Our customers are people who have suffered a sudden disaster—from fire, wind, water, storm or mold—and they are often stunned and feeling vulnerable. That’s why we empower each SERVPRO of Glastonbury/Wethersfield employee—in the office or the field—to do what it takes to achieve customer satisfaction in a professional and respectful way. Here’s a sample of what our customers say about our employees:

  • “She has gone above and beyond and has repeatedly exemplified every value that your company's mission statement has put out there.”
  • “I like to give praise when people do a good job, and he has been so much more than we expected.”
  • “SERVPRO not only did their job so well, they provided peace of mind. All SERVPRO staff members were kind and courteous and understood what we were going through.”
  • “I know that you will always be ready at a moment’s notice and will be able to help me and my business stay on track. Everyone that I have dealt with has been super helpful & friendly over the years.”

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield at 860-633-8791

The Details Matter

Once we receive the call, our team arrives promptly and quickly evaluates your damage. Throughout the entire damage remediation process, our employees take every detail seriously and treat your home or office and your damaged possessions with care and professionalism:

  • “SERVPRO walked me through the whole process. It was seamless. They cleaned and dried the basement, then helped me through the insurance process. ... They were fast friendly and reliable.”
  • “The whole team is quick to respond and knows what they're doing. And they work with the insurance company to get the job done right. They are friendly and thorough.”
  • “... they came out instantly. The SERVPRO of Glastonbury/Wethersfield emergency service team was very responsive, professional and discreet."
  • “They were meticulous and did not leave a single stone unturned. They were knowledgeable and did their jobs while respecting me, my time and space, and the property itself.”

That’s the one-of-a-kind DNA of SERVPRO of Glastonbury/Wethersfield! When you have a water, fire, smoke, mold or storm damage disaster, trust our leadership, accountability and attention to detail to make it “Like it never even happened.”

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield at 860-633-8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in storm damage restoration, water damage restoration, fire damage restoration, mold remediation, commercial services and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield at 860-633-8791.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Commercial Restoration Services in Northern Connecticut

2/1/2022 (Permalink)

No Job Is Too Large No Job Is Too Large

When water strikes your business it is never a convenient time. And every hour you spend cleaning up your business is money and productivity lost. So, if you have an emergency at your Connecticut business, call SERVPRO of Glastonbury. One of our highly experienced personnel will be at your location quickly to provide the assistance you require. "Like it never even happened," we'll restore your commercial property to pristine condition. 

No Job Is Too Large

At SERVPRO we are equipped with best of the best in restoring large losses. Our state of the art large-loss specialists are pre-qualified and placed throughout the United States to handle any disaster small or large. All large losses are supervised by our commercial operations manager to ensure timely communication and large loss mitigation.

Overview of Commercial Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

SERVPRO Disaster Recovery Team

The SERVPRO Disaster Recovery Team is here to help no matter the conditions. Whether you are experiencing damage from a tornado, hurricane, blizzard or flood the SERVPRO team is there when you need us most. We have teams on standby and are available 24 hours a day and 365 days a year.

Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

We're Here for You

The team at SERVPRO of Glastonbury/Wethersfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield

1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified

Noemi DiCristofaro 

Certified SERVPRO technicians

Call 860.633.8791 

24-hour emergency service

The SERVPRO Emergency READY Profile Advantage

1/31/2022 (Permalink)

Download the ReadyPlan app today! Download the ReadyPlan app today!

Rough weather is no surprise when living or owning a business in northern Connecticut. As many as 50% of Connecticut businesses close down following a disaster such as heavy rain, snow and winds, according to the latest research.  Of the businesses that are still standing, the majority of these businesses had an emergency ready plan in place. Pre-planning ensures business owners an insurance policy to protect their property from harm's way. Not only does pre-planning help your business but it ensures reliability in your employees and customers knowing their employer is prepared for the worst.

Download the SERVPRO Emergency ReadyPlan application on your iPhone or smartphone today. By establishing an Emergency Ready Profile for your business you decrease the disturbance of having an immediate plan in action when a storm hits. Knowing how to prepare and what to expect is essential in minimizing how much water, mold, and fire affects your business.

  • A no cost assessment of your facility or business.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

We Save You Minutes While Time Counts

Knowing what to do and what to expect in advance is the key to timely mitigation and can help you minimize the effects that water, fire and mold have on your home or property. Whether you are a homeowner or a multi-site property or risk manager the SERVPRO Ready Plan app has been designed to help you be ready for whatever happens. 

We're Here for You

The team at SERVPRO of Glastonbury/Wethersfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield

1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified

Noemi DiCristofaro 

Certified SERVPRO technicians

Call 860.633.8791 

24-hour emergency service