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Frozen and Burst Pipe Cleanup in Glastonbury, CT

3/3/2021 (Permalink)

Water jets from a burst copper pipe If you have a frozen and burst pipe in your Glastonbury home, act fast to stop the water damage and call SERVPRO for complete water damage cleanup.

The harsh weather of February 2021 proved that even deep in the heart of Texas, almost any home in America can suffer frozen and burst pipes. We in Glastonbury, CT, are more than familiar with the vast water damage that a frozen and burst pipe can cause.

In fact, because our typical winter includes many below-freezing days and nights, we in central Connecticut live in homes that are constructed to withstand that kind of cold. That includes pipes that are relatively well insulated, which means they are less likely to freeze and burst. In the southern states, however, homes and pipes are not usually well insulated. That’s one of the reasons why the recent rare freeze caused so many cases of frozen and burst pipe water damage in Texas and throughout the south. So, Glastonbury homeowners, you may complain about the cold, but you, your home and your pipes are better equipped to handle it!

Still, pipes do freeze in Connecticut, even in March—and the damage can be even worse if you’re not at home to deal with it promptly. We’ve all heard horror stories of homeowners who return from a vacation to discover destroyed walls, floors, ceilings, furniture and possessions from a frozen and burst pipe that thawed out and spewed water. That kind of uncontrolled damage can require repairs, reconstruction and cleaning that costs tens of thousands of dollars.

The experts at SERVPRO of Glastonbury/Wethersfield are prepared to respond to your frozen and burst pipe with the know-how, equipment and experience to help you recover quickly and completely from mild or severe water damage. We will handle every aspect of the cleanup from halting the water damage to restoring your structure, furnishings and possessions—to before-event condition.

The Science of Frozen and Burst Pipes

Because we understand why pipes freeze, SERVPRO can help you prevent burst pipe water damage. Read on for the story of how and why pipes freeze—and steps you can take to prevent that from happening and ways to avoid damage if you do experience a frozen and burst pipe.

It’s not rocket science that pipes—carrying water as they do—can freeze. And when the outside temperature drops to below-freezing for several days or even a single day, pipes in the home become vulnerable to freezing up, especially if they are located in unheated parts of your house, and are uninsulated or not well insulated. Particularly vulnerable are pipes located in:

  • exterior walls at the foundation of your home
  • cracked or damaged foundation areas
  • foundation entry points for cables and plumbing
  • basements or crawlspaces
  • attics
  • garages
  • sinks that sit against exterior walls
  • outside hose spigots

Most pipes that freeze and burst are traditional copper pipes. PEX piping, on the other hand, may freeze, but is much less likely to burst (unless you have a PEX-aluminum-PEX combination piping).

While the ice blockage is the root cause of a burst pipe, surprisingly, it’s not the ice itself that does the bursting. Pressure is to blame. The water begins freezing and forming ice inside the pipe, slowing then stopping the flow of water until the pipe is plugged. Intra-pipe water pressure can grow to be greater than 1,000 times the usual amount, or up to 2,000 psi.

That’s why the actual spot of the burst is not usually where the frozen blockage is, but somewhere downstream between the blockage and a faucet or fixture—that’s the water has nowhere to go. And what happens when the ice blockage starts to thaw out? As water starts to flow again, out it comes at the new hole in the pipe, at the rate of up to many hundred gallons of water per hour.

So, when the temperature has dropped and your pipes are at risk of freezing and bursting, what can you do to prevent a water damage disaster in your home? Plenty—and it starts with determining if you have a frozen pipe. Start by doing some detective work.

How Do You Know You Have a Frozen Pipe?

Naturally, finding pools of water on the floor tells you that a frozen pipe has already burst. If there are no puddles, some other clues can tell you that you may have a frozen pipe behind a wall or ceiling.

  • How is water flowing to and from your sinks and fixtures? Is the water pressure in the sink or shower suddenly reduced? Is the water from your faucet discolored—or is no water coming out at all? After you flush the toilet, does it fail to refill?
  • Do you hear dripping, bubbling or whistling sounds behind walls or within pipes? Can you smell different or unpleasant smells from drains? Do you see water stains or discoloration on a wall or ceiling?

If it’s a “yes” to any of these questions, start hunting for the frozen pipe. Focus your search on unheated areas of your home.

Turn on all your faucets one by one. If no water flows from any of them, you’ll know that the freeze is probably close to where the water supply enters your house. If one or more faucet doesn’t work, check for a frozen pipe between the main water line and the non-working fixtures.

Take a look at the pipe—you’re checking for condensation or frost, and if you see that, there’s your freeze. Don’t see any frost? Then run your fingers along the pipe to feel for a spot that’s noticeably colder than the rest.

Prevent a Leak

If the pipe is still frozen, you have a chance at preventing water damage from occurring. Start by shutting off the water at the main valve. (For metered (or “city”) water, look on one side of your water meter for the valve, typically on a basement wall. For well water, check the pressure tank for the shutoff valve.) Then, open up all the faucets to relieve pressure in the pipes.

If the freeze is in an exposed pipe, you can get to work thawing it, starting at the non-working faucet and moving back toward the blockage. Apply gentle heat with a hair dryer, heat lamp, portable heater, electric heat tape, electric heating pad—even towels soaked in hot water.

On the other hand, if the freeze is behind a wall, you can turn up the thermostat or aim an infrared lamp at the wall. Or, knowing you can patch it later, go ahead and cut an opening in the wall to let warm air circulate directly around the blockage.

When you’ve thawed the frozen pipe, you’ll have to check for leaks. Naturally, if you see or hear water running or dripping, you’ll know there’s a leak!

First, turn on the water at the main valve. Look and listen for running, dripping or pooling water, in which case, you should turn the valve back off. If there are no obvious signs of a big leak, check carefully for a smaller or pinhole leak by examining the previously frozen pipe. Check the pipe’s seams and joints both visually and by using your fingers to check for wetness. If you still don’t have a sign of a leak, try one more test. Turn on each of your faucets and observe the water pressure. Low pressure might mean you have a small leak in that pipe.

Deal With a Leak A.S.A.P.

You’ve determined that you have a leak, so here’s where you spring into action to prevent or at least minimize water damage. The idea is to seal the leak temporarily until a plumber or water damage restoration specialist can replace the damaged section entirely.

(Note: if you have standing water on the floor, you may want to quickly take two actions for safety. Turning off the electricity to your home will prevent a possible electrocution, and quickly mopping up the standing water will reduce the chances of falling—and can help avoid additional water damage.)

For large or medium leaks, the best option requires that you own a correctly sized circular sleeve clamp lined with rubber. If you don’t have that on hand, try rigging one by slitting a length of an old heater or radiator hose and sliding that over the leaky area. Hold it in place with a C-clamp, protecting the pipe with small blocks of wood to prevent further damage to the pipe.

For a small or pinhole leak, you can make a temporary patch by wrapping sturdy duct tape around the pipe.

Next up: get a professional water damage remediation company to your Glastonbury-area home to replace the pipe and clean up the damage to your home, furnishings and possessions.

How SERVPRO Cleans Up Water Damage from Frozen and Burst Pipes in Glastonbury, CT

It’s essential to get your frozen and burst pipe water damage cleanup started A.S.A.P. The longer water sits, the more it damages your house and possessions. It can soak into your home’s floors, walls and ceilings, increasing the chances that they’ll have to be replaced. Water and moisture can—in just 48 hours—allow mold colonies to begin growing, which leads to the need for even more cleanup. And, after the cold temperatures that caused your pipe to freeze and burst, it’s highly likely that many other homeowners in the Glastonbury area are picking up their phones to call water damage cleanup professionals, too!

Don’t wait: this is the time to call SERVPRO of Glastonbury/Wethersfield. We have years of experience, high-level training and the most up-to-date equipment and products. Our goal is to restore your home to its pre-damage condition as soon as possible.

SERVPRO of Glastonbury/Wethersfield recommends that you file your insurance claim for the frozen and burst pipe damage as soon as possible. We will work closely with your insurer to accelerate the claims process. We even provide you with an inventory of water-damaged furnishings and items, including photos. Additionally, we may recommend that you temporarily leave your home while the loud and messy cleanup process is underway.

Our skilled crew will get to your home fast, evaluate the situation, and get right to work restoring your home, furnishings and property following the proven SERVPRO water damage remediation process.

Inspection/assessment: We inspect the damaged areas of your home and test to determine how much moisture is there. Then we outline a plan to complete dry out and restore your home and property.

Temporary protection: If needed, we use tarps and boards to prevent further water damage.

Water removal/extraction: With the damage halted, we use our powerful pumps and vacuum units to quickly pull out hundreds of gallons of water, helping to prevent more water damage and mold growth.

Drying/dehumidifying: With the bulk of the water removed, we measure temperature and relative humidity to direct how we place the air movers and dehumidifiers that will finish the drying process.

Cleaning/sanitizing: Next, we sanitize and remove odors from your dried and dehumidified home. Any furnishings and personal items that were damaged are cleaned, sanitized and deodorized in our central Connecticut warehouse.

Restoration: Finally, we make repairs or even reconstruct areas of your home, then return your cleaned possessions and furniture.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Emergency Basement Flood Cleanup in Wethersfield CT

2/17/2021 (Permalink)

Emergency basement flood cleanup in Wethersfield CT homes is usually an overwhelming task. When floodwater enters your home, Emergency basement flood cleanup in Wethersfield CT

Emergency basement flood cleanup in Wethersfield CT homes is usually an overwhelming task. When floodwater enters your home, it saturates everything. The water recedes eventually, but it leaves mud, debris, and odors behind. Floodwaters often contain sewage, bacteria, and harmful contaminants that make your family sick. If you wait too long to perform emergency flood cleanup, mold and mildew begin growing as well. 

At SERVPRO, we provide the basement flood cleanup services you need. We bring the equipment and the professionals to do the job right. We respond 24/7 to get rid of the mud and the mess so you can get back to your normal routine.

SERVPRO Emergency Basement Flood Cleanup 

When SERVPRO professionals perform emergency basement flood cleanup, we understand that timing is critical. Drying your home and property is the key to minimizing your financial loss, so we take each task seriously. Highly trained professionals respond when you call. We arrive with industrial-grade extraction, deodorizing, cleaning, dehumidifying, and drying equipment so we can do the job right.  We begin by assessing the damage and determining your needs.

Flooded House Clean Up Assessment

When water floods a neighborhood, each home’s clean up needs are unique. That’s why we begin each emergency basement flood cleanup in Wethersfield CT with a walkthrough and inspection. We sometimes identify areas that require black water cleanup and other specialty processes. We look for signs that indicate floodwaters soaked into your flooring or seeped behind your walls. Once we locate all of the affected areas, we work to return your home to its pre-flood condition. 

Separating Undamaged Property

We begin emergency basement flood cleanup in Wethersfield CT homes by separating damaged and undamaged property. Water doesn’t usually destroy everything. If you allow floodwater-soaked items to share the same space with undamaged property, you end up losing everything. We prevent this from happening by quickly removing salvageable property and restoring it as necessary. 

Water Extraction

After floodwaters recede, there’s always water left behind. We begin the dry-out process by removing the water with industrial-grade extractors. This often involves wet carpet clean up and water removal from wet fabrics, upholstery, and other porous surfaces. Because floodwaters often contain damaging soil and sewage, we realize that we can’t always save everything. 


We use our drying equipment to remove any moisture that remains after we complete water extraction. When porous surfaces remain moist, mold and mildew growth. They release a distinct odor that drifts beyond your flooded basement to other parts of your home. Airborne mold, mildew, and other post-flood contaminants often irritate sensitive lungs and cause medical difficulties. We reduce the potential for harm by thoroughly drying all surfaces. 


Dehumidification is a key element of emergency basement flood cleanup in Wethersfield CT homes. When floodwaters take over your basement, moisture lingers in the air. It eventually settles into porous surfaces and encourages mold, mildew, and fabric rot. We remove the moisture with our comprehensive dehumidification process. 

To perform this final water removal step, we figure out room dimensions, relative humidity, and temperature. Our calculations help us determine the number of industrial dehumidifiers we need. It also helps us place the dehumidifiers in the best locations for optimum performance.  

Odor Removal 

When floodwater recedes, your home often retains a mix of odors. When dirty water, mold, mildew, sewage, and other scents combine, the smell is often unbearable. Until we remove the odor, it lingers in the air and settles into your upholstery and other porous surfaces. We remove these residual odors with industrial scrubbers, foggers, and odor-neutralizing solutions. 

Repair and Restoration

Restoration and repair are the final steps of emergency basement flood cleanup in Wethersfield CT. The SERVPRO team completes the projects we identified during our walkthrough. We may replace drywall, restore flooring, replace furniture, repaint your walls, or perform other tasks. We also salvage, repair, or replace your furniture and decor. 

Commercial Building Restoration

At SERVPRO, we also do emergency basement flood cleanup in Wethersfield CT commercial properties. We have the manpower, equipment, expertise, and technology. We can complete any flood cleanup, repair, and restoration job no matter the size. Our team responds to your emergency call 24/7. We work fast to minimize the disruption to your business.  


We are a locally owned and operated SERVPRO franchise. We have an A+ Rating with the Better Business Bureau. We’re committed to emergency basement flood cleanup in Wethersfield CT homes and businesses. When you call us, we respond immediately. We provide professional services for a low water cleanup cost. 

For more information about emergency basement flood cleanup in Wethersfield CT, give us a call at (860) 633-8791.

Leaking Waterline Cleanup in Rocky Hill, CT

1/16/2021 (Permalink)

Leaking Waterline Cleanup in Rocky Hill, CT Leaking Waterline Cleanup in Rocky Hill, CT

When you need professionals to handle your Leaking Waterline Cleanup in Rocky Hill, CT, SERVPRO is available 24/7. A pipe leak usually happens suddenly, causing water to leak throughout your home. A water emergency can occur because of an appliance leak, frozen pipe repair, or a busted copper pipe. No matter what causes your water overflow problem, it would be best if you had immediate cleanup and restoration to keep the damage from taking over your home. 

SERVPRO responds quickly to your leaking waterline cleanup in Rocky Hill, CT. When we knock on your door, we come prepared to get the job done. Our team uses industrial-grade extraction, dehumidifying, deodorizing, and drying equipment to do it right. We remove the water and do everything possible to prevent further damage. 

SERVPRO Busted Pipe Damage Cleanup 

SERVPRO responds immediately to leaking waterline cleanup in Rocky Hill, CT homes. We know that it’s essential to remove the water quickly to minimize the damage. Without proper cleanup, water soaks deeply into your upholstery, draperies, furniture, flooring, and other porous surfaces. Timely cleanup is the only way to minimize continuous water damage and deterioration. 

Inspection and Water Damage Assessment

Before we begin leaking waterline cleanup in Rocky Hill, CT homes, we do a quick walkthrough to assess your needs. We document visible damage and also look for hidden damage. 

Hidden damage sometimes occurs when water from a broken water pipe seeps into narrow openings, closets, storage areas, and wall interiors. Once we locate areas of damage, we establish a game plan for extraction, drying, dehumidification, odor removal, cleaning, and sanitizing. We also determine areas that will require restoration and repair. 

Water Extraction

We sort and separate your property to perform a more efficient leaking waterline cleanup in Rocky Hill, CT homes. We quickly sort and separate damaged and undamaged items. This process prevents water-soaked and water-damaged items from contaminating other dry property. 

When wet and dry property remains in the same area, wet items often damage salvageable items. After we remove undamaged property from the water-soaked site, we use an industrial extractor to remove the water from saturated surfaces.


When water soaks into porous items, it takes a multi-faceted effort to perform efficient leaking waterline cleanup in Rocky Hill, CT homes. Surfaces usually remain damp after extraction. That can be a problem because moist, porous surfaces provide an ideal growth medium for mold and mildew growth. 

After our SERVPRO team extracts the water, we continue our drying equipment efforts. This step eliminates residual moisture from furniture, rugs, drapes, wall and closet interiors, and other damp areas and surfaces. 


When we’ve completed the extraction and drying processes of our leaking waterline cleanup in Rocky Hill, CT homes, we dehumidify the affected areas. This step removes the moisture that often lingers in the air. Unless we thoroughly dehumidify water-soaked spaces, airborne humidity finds its way back into fabrics, flooring, carpets, and other porous surfaces. It’s enough moisture to damage materials and allow mold and mildew to grow. 

SERVPRO specialists calculate the area, the relative humidity, and temperature in each room. The information helps us determine the number of industrial dehumidifiers we need and where we should place them. 

Odor Removal 

Deodorization is another essential service we perform during leaking waterline cleanup in Rocky Hill, CT homes. This process removes odors that form in water-soaked areas. Without treatment, the odor settles into porous surfaces in your home. Our team eliminates them using industrial scrubbers, foggers, and odor-neutralizing products.

Cleaning and Sanitizing 

As we conclude our leaking waterline cleanup in Rocky Hill, CT homes, we thoroughly clean and sanitize the affected areas. We use specialized equipment and safe, professional solutions. 

Repair and Restoration

Restoration and repair are the final steps for leaking waterline cleanup in Rocky Hill, CT homes. The SERVPRO team repairs and restores structural and cosmetic areas that sustained water damage. We complete wall reconstruction, drywall replacement, painting, and other repair and restoration tasks. We salvage, repair, or replace personal property and decor. 

Commercial Building Restoration

SERVPRO also conducts leaking waterline cleanup in Rocky Hill, CT commercial properties. Experienced SERVPRO professionals do the work. Also, we enhance our performance and efficiency with the latest technology and industrial equipment. Our team can perform any size cleaning and restoration job in any commercial facility. 


We are a locally owned and operated SERVPRO franchise, and we’re committed to leaking waterline cleanup in Rocky Hill, CT homes and businesses. When you call us, we respond immediately to perform water line leak cleanup, ice damage repair, water damage cleanup due to leaking pipes, and other water problems. 

For more information about Leaking Waterline Cleanup in Rocky Hill, CT, give us a call at (860) 649-0836.

Water Damage Cleanup in Portland CT

12/28/2020 (Permalink)

Water Damage Cleanup Professionals in Portland CT - image of flooded room Water Damage Cleanup Professionals in Portland CT

Water Damage Cleanup in Portland CT

The professionals at SERVPRO respond immediately when you need water damage cleanup in Portland CT. We know from experience that water can cause extensive damage throughout your home. Whether the problem begins with a leaking roof, a water main break, or a hot water heater repair gone wrong, a trickle of water can ultimately become a damaging stream.  

When water runs out of control in your home, it's an emergency that requires immediate attention. Even when you stop the flow, the emergency doesn’t end. Without professional cleanup, water and moisture continue damaging your home. 

When you need water damage cleanup in Portland CT, our SERVPRO professionals respond 24/7. We arrive quickly and we begin working immediately. We do our best to save your property and prevent further damage. 

SERVPRO Water Damage Cleanup 

Every member of our SERVPRO team is a trained professional. When we perform water damage cleanup in Portland CT homes, we arrive fully-equipped with specialized extraction equipment, industrial dryers, dehumidifiers, and cleaning solutions. We arrive with our primary goals in mind: Stop the damage, minimize further deterioration, and restore your home to its pre-water damage condition. 

Inspection and Water Damage Assessment

When we perform damage cleanup in Portland CT homes, we begin with an inspection, then create a plan of action. We do a home walkthrough to document visible damage. We search under your carpet, inside your walls, and we examine other areas where water damage often hides. When we understand the extent of your problem, we develop a strategy to complete your clean up as quickly as possible. 

Water Extraction

Water damage cleanup in Portland CT homes usually begins with sorting and separating damaged and undamaged property. This is important because, even in a highly-saturated area, some property remains dry and undamaged if you remove it in time. Instead of pitching all waterlogged fabrics, furniture, flooring, and home furnishings, we determine what can be salvaged and restored. 

Water extraction plays a major role in water damage cleanup in Portland CT homes. We use efficient extraction equipment to remove the water as quickly and as thoroughly as possible. Timing is crucial. The faster we begin water removal, the more property we can save.  


Water-saturated surfaces usually remain moist even after we remove most of the water. We complete the water removal process by thoroughly drying the affected rooms and property. When property remains moist, it’s an ideal environment for mold and mildew to grow. They begin as airborne spores and begin growing when they land on damp surfaces.

When furniture, flooring, drywall, fabric, and other porous surfaces remain moist, you often begin smelling the odor within days. Depending on your heat and humidity, mold and mildew easily grow out of control. 

As part of our water damage cleanup in Portland CT homes, we use industrial dryers to remove all of the water. We disrupt the mold and mildew growth process before they cause irreparable damages.  


When moisture lingers in the air, it eventually gives the water in your home a second chance to cause damage. It settles onto your furniture, flooring, carpets, and other porous surfaces. It works in a slow, steady process to cause more damage. 

The SERVPRO team takes the appropriate steps to remove the humidity from your home. We calculate each affected room’s size, relative humidity, and temperature. This helps us determine the number and placement of our industrial dehumidifiers, so we can fully dehumidify your air.  

Odor Removal 

During our water damage cleanup in Portland CT homes, we also perform a professional deodorizing process. We use industrial scrubbers, foggers, and odor-neutralizing products. We remove odors that might linger long after the water is gone. 

Cleaning and Sanitizing 

We finish our water damage cleanup operation by using specialized equipment and professional-grade solutions to sanitize air and surfaces. 

Repair and Restoration

When the SERVPRO team completes your water damage cleanup in Portland CT, we restore damaged areas of your home. This sometimes includes drywall replacement, wall painting, structural repairs, and home furnishings replacements.  

Commercial Building Restoration

SERVPRO professionals also perform commercial water damage cleanup in Portland CT. We handle any size clean-up and restoration job in any type of commercial facility. We get the work done fast to minimize business interruptions. 


We are a locally owned and operated SERVPRO franchise, and we’re committed to water damage cleanup in Portland CT. When you call us, we respond immediately. We're there when you need us and we get the job done fast.  

For more information about water damage cleanup in Portland CT, give us a call at (860) 649-0836.

SERVPRO Dedicated to Employing Veterans

12/17/2020 (Permalink)

HIRE Award medallion SERVPRO values the skills that many veterans gain during their military services.

At a ceremony at the U.S. Department of Labor in November 2020, U.S. Secretary of Labor Eugene Scalia presented SERVPRO Industries, LLC with a 2020 HIRE Vets Medallion Gold Award.

SERVPRO earned this recognition for its commitment to hiring veterans and working with them to develop and execute long-term career and growth plans. SERVPRO has long been committed to employing vets and putting to good use the diverse skills often gained in military service.

“We are proud to receive this award as symbol of our commitment to hiring the brave men and women who served our country,” said SERVPRO Veterans Programs Specialist Jamie Peters. “SERVPRO Industries, LLC prioritizes hiring veterans because we share like-minded values, dedication and selfless mentality to serving others. Veterans are a good fit for us, and we are committed to developing these veterans within the company. They make us a better organization, and we are thankful for their service."

SERVPRO of Glastonbury/Wethersfield shares this commitment to hiring veterans of military service. And we are proud to be affiliated with a corporation that values the work of military vets while creating an environment where they can build careers that are productive, satisfying and enduring.

About the HIRE Vets Medallion Award

Created to recognize employers who consistently recruit, hire and retain veterans, the federal HIRE Vets (Honoring Investments in Recruiting and Employing American Military Veterans) Act Medallion Program honored 675 companies and organizations in 2020.

The HIRE Vets Medallion Award is presented to businesses that demonstrate unparalleled commitment to attracting and retaining veterans. The Silver and Gold Awards are based on a number of criteria, ranging from veteran hiring and retention to providing veteran-specific resources, leadership programming, dedicated human resources, and compensation and tuition assistance programs.


Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,800 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Glastonbury/Wethersfield  (860.633.8791) any time.

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Avoid Commercial Water Damage by Preventing Ice Dams

12/8/2020 (Permalink)

Icicles hang from a building Icicles hanging off your commercial building can be a sign that water damage is occurring. Follow our tips to avoid trouble!

Icicles hanging from your business’s gutters may look lovely this time of year, but what’s not lovely is the water damage that can result! Those icicles may be a sign that water is backing up under your roof. From there, it can seep through ceilings, walls and insulation, and create a real water disaster, putting your furnishings and structure at risk of costly water damage. Take steps now to prevent ice dams from forming on your building.

But how do icicles and snow cause water to penetrate your building’s roof? They’re frozen, right? Not always.

When snow piles up on your roof and is melted by the warmer air below the roof inside your building, here’s how ice dams can form: the water begins to run down toward the eave, but then refreezes as it’s exposed to air and snow. The process repeats itself until a solid hump of ice has formed just above your gutter, often with those shimmering icicles dangling below the gutter. But that ice blocks the path of any further meltwater—which, with nowhere to go, gets forced back up under the roofing. Here comes water damage!

Ice Dams? Not on Your Commercial Building!

The best way to prevent ice dams is to make sure that the space beneath your commercial building’s roof never gets warm enough to melt snow. And the best way to do that is to focus on properly insulating and venting that part of your building.

  • Learn and follow the guidelines and codes on how to insulate your building. The goal is to avoid losing heat through the ceiling of your workspace.
  • Use foam sealant and foam-backed boards to seal off any areas where warm air is leaking out of your workspace. Likely culprits are channels where pipes and electrical cables travel through walls or ceilings; walls adjacent to masonry; and the space around HVAC ducts. These can all be sealed with spray foam. Boards can be used to seal off scuttles and other larger openings.
  • Improve your building’s roof and attic ventilation; this may include soffit vents, a ridge vent (if your roof is peaked) and baffles at the eaves.

Here are other ways to prevent ice dams:

  • Lay heated cables along the edges of your building’s roof to melt snow before it can form a curb.
  • Every autumn after the last leaf has fallen, have your gutters cleaned Clogged gutters can stop meltwater in its tracks, making it more likely to refreeze.

If you do spot an ice dam on your building, don’t wait for water damage to start! Call SERVPRO of Glastonbury/Wethersfield and we’ll get right to work removing the dam. And if there’s any water damage to your structure, SERVPRO will take care of the restoration, from beginning to end.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

SERVPRO Restores Your Damaged Documents, Too

11/19/2020 (Permalink)

A shelf full of damaged files and documents Not every damage remediation company can restore your important documents, but the experts at SERVPRO can!

It’s bad enough when a water, fire, storm or biohazard disaster hits your home or building and you are left to pick up the pieces. You’re often faced with the need to clean out the damage to your structure, repair or reconstruct your building, remove and restore many of your furnishings and belongings, and then get everything put back together. This can be overwhelming, and that’s why calling SERVPRO of Glastonbury/Wethersfield is the best way to have the job done professionally, from start to finish.

But there’s another task you’ll be facing, too: restoring all your important documents. Don’t get overwhelmed, though, because SERVPRO’s technicians are experts in the delicate process of document restoration, thanks to our years of experience, sophisticated training and access to the latest technology, equipment and supplies.

What We Restore

Businesses often need these documents restored after a fire or water disaster:

  • Financial records
  • Legal documents
  • Project documentation
  • Personnel files
  • Maps and blueprints

Homeowners look to SERVPRO to restore these documents and more:

  • Financial and legal records
  • Medical records
  • Letters and personal papers
  • Photographs
  • Books

How We Restore Your Documents

When it comes to restoring documents—and all of your possessions—we work fast to halt the damage in its tracks. We start with an inventory of your documents, then take these and your other possessions to our secure central Connecticut warehouse facility for cleaning and storage. With your confidentiality in mind, we perform all work on your sensitive documents according to HIPAA standards and under 24/7 video surveillance.

The technologies we use to restore documents are the most advanced in the industry:

  • Vacuum freeze-drying, which is also used to restore historical documents owned by the National Archives and Records Administration, the Library of Congress and the General Service Administration
  • Gamma irradiation to sterilize and destroy any traces of pathogens from documents damaged by sewage, toxins or floods

After we have restored the paper versions, we also offer the option of digitizing your documents. With a digital backup, your important documents will be protected from water and fire damage, they’ll be accessible any time from any device, you’ll be able to share them quickly and easily, and you’ll save storage space.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Glastonbury/Wethersfield  (860.633.8791) any time.

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Are You Ready for a Power Outage?

11/13/2020 (Permalink)

A flashlight Be ready for the next winter storm-related power outage by laying in supplies for your family's safety and comfort.

Before you know it, ­winter will be upon us—and winter brings snow and ice storms, which can often bring power outages. To avoid being miserable in the cold darkness of a protracted power outage, you should take some easy steps now to prepare with planning and supplies.

Here are a few categories of preparation that you can tackle one at a time. Before you know it, you’ll be ready to ride out the storm in safety and relative comfort.

Heat and Light

There’s nothing like that sinking feeling when the power flickers and goes off. To be ready for the cold and dark, make these preparations:

  • Have a supply of flashlights, head lamps and lanterns
  • Have plenty of fresh batteries
  • Gather extra blankets
  • Lay in a supply of wood for your fireplace or wood stove and coal for a coal-burning stove
  • If you have a generator, be ready with at least 24 hours worth of gasoline—and remember to only run the generator outside

Food and Water

Because you may need to feed your family for several days, prepare with a supply of shelf-stable food:

  • Have a three-day supply of water (or more)—that’s one gallon per person per day
  • Set aside a three-day supply of nutritious, non-perishable foods that are high in energy and easy to prepare
  • If you have an infant or toddler, have three days worth of baby food and formula on hand
  • Keep at least three days of food for any pets

Electronic Devices

Your electronics will help you communicate—and keep you occupied, too. Prepare with these items:

  • Fully charge your cell phones, tablets, laptops and more before the storm hits
  • Have a fully-charged power bank on hand, too
  • Keep phone chargers in your car in case you need to charge up
  • Have a battery-powered or hand-cranked radio

Medical and Personal Care

Your time will be safer and more pleasant if you prepare with these items:

  • Set aside a seven-day supply of required medications (prescription and OTC)
  • Have a fully-stocked first aid kit
  • Have a supply of personal hygiene items
  • Keep other personal items—such as hearing aids and extra batteries, glasses, contact lenses and fluid—on hand
  • If you have an infant or toddler, keep a week’s worth of diapers and wipes

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
1408 Neipsic Road, Glastonbury, CT 06033
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

9 Factors to Consider Before Choosing a Fire Restoration Contractor in Glastonbury

11/7/2020 (Permalink)

Fire Restoration Contractor in Glastonbury Do you have Fire Damage? How to Hire a Fire Restoration Contractor in Glastonbury.

Fire disasters at home or business premises can cause both property and emotional damage. It causes panic, messes up your life, and leaves your home severely destroyed. But it’s not only fire that will damage your property, the water used to put it off causes destruction as well.

Even after such a disaster, you need a good fire restoration contractor to cover your back at these trying times. A restoration company should offer services like cleaning, refurbishment, construction, and coordination. It’s not time to dwell on the damages anymore but work on restoration.

Selecting any contractor out there isn’t going to help you. You need someone to give you the best restoration services and handle your situation with compassion. 

Choosing a good contractor isn’t a walk in the park as there are many considerations to put in mind. This article outlines some of the factors you should consider to make your search easier. 

1. Work With Fire Restoration Contractor Within Your Local Area

There is no better way to find a fire restoration company than to consider those within your locality. In the spirit of supporting local businesses, you’ll also find reliable contractors. A local contractor knows how to deal with issues affecting the locals.

Besides, those within your locality are easier to access in case of an urgent problem. If you live in Glastonbury, you need to work with a contractor in the surrounding area. In case you need emergency services, they should be able to reach your home as soon as possible.

Local contractors are established and known in your area. They have worked in that specific place for long enough and built a reputation. They have all the valuable knowledge regarding the city hence will do a better job than a contractor from a different area.

Make sure you sample several fire restoration companies from your city. Go through their websites and learn about their services. Don’t hesitate to ask around from people who’ve worked with the company before. Their former clients will never lie about the kind of services they received from the company.

If you don’t get any recommendations from your friends and family, you can find connections online. You can search for companies via the International Cleaning and Restoration Association’s website. They connect homeowners to the best local restoration contractors that offer reliable services. 

2. Check the Company Credentials

Working with licensed and certified fire damage restoration contractors will give you peace of mind. For a restoration company to get licensed, they need to meet requirements that certify them to perform specific tasks. Licensing also means that the company is reputable with no client complaints against it. 

A certified company works with a fully trained and experienced team. They care about their customers and always want to deliver the best services. 

Check if the company takes its team through regular training. Continuous training is necessary to improve their skills and knowledge about the latest industry standards.

Working with a company that it’s not certified puts your property at risk. This means that the company is not licensed to do the restoration work. 

You won’t manage to file a complaint if the fire damage restoration isn’t satisfactory. You’re never guaranteed quality restoration work if you work with an uncertified company.

Another credential to check is fire and water restoration contractors’ insurance. The insurance works as a shield between the contractor and the property owner. In case of accidents or property destruction, you won’t be held liable for anything.

The general liability insurance covers the technicians and the homeowner against any injuries and damages during the restoration process. You will not undergo any further losses due to damages or injuries because the insurance has got your back.

3. Check the Referrals of Your Fire Restoration Contractor

Friends and family are the first people you should go for when looking for referrals about a restoration company. Think of a friend who experienced fire damage before. It could be a neighbor to your friend or a colleague. 

They probably worked with a restoration company before. Ask them about the company they worked with. What was their experience with the company and the cost of restoration? 

Were they pleased with the results? Were they responsive to your queries? Can the friend comfortably recommend the company? 

The secondhand reference comes from online reviews. There are several places to get references online, including social media, websites, and forums. These places have plenty of information from past customers, including those satisfied and those disappointed with the services.

If you check sites such as Facebook, you will find reliable leads to good restoration service providers. They’ll tell you what you should expect from their services and the amount to pay. They can also provide ratings and reviews from previous customers so that you know what you’re getting into.

4. Your Fire Restoration Contractor Should Use Modern Equipment

A good restoration company should employ state-of-the-art equipment and the best techniques. There is a lot involved in fire damage restoration, including cleaning, clearing debris, construction, smoke odor removal, among other services. They shouldn’t hesitate to invest in the best equipment that will offer value.

Good equipment speeds up the process and provides quality work. They ensure everything within your premises, including documents and artwork, are taken good care of. The equipment used should make the work easy for both of you. 

Professional companies are equipped with the right type of equipment to handle specific tasks. They go out of their way to specialized kinds of inventories specialized in home fire safety and restoration. They’ll come fully equipped to deal with the damage in the best way possible and ensure nothing but satisfactory results.

5. Works With Experienced and Well-Trained Team

It doesn’t matter how many years the company has been in operation. What is it that keeps changing employees all the years it’s been in operation? The team that the company works with, their expertise, and experience are what matters most. 

The company is not going to do the restoration work but its employees. Everyone in the company should be up to the task starting from the customer care personnel to restoration technicians.

Consider the team’s expertise and their level of training. Check the qualifications of their restoration specialists. Make sure the people contracted to work on your premises have completed their training and certification.

The company should work with a wide range of professionals who have expertise in different areas. They should be in a position to handle even the most complicated tasks with ease. They should stay updated with the latest fire damage restoration standards and unique techniques.

6. Consider the Kind of Services the Contractor Offers

The kind of services your fire damage restoration company provides is very crucial when hiring. Check the services they’re willing to offer at a specific price and make sure they’re all that you need. They should give you a complete list of all services they offer, their requirements, and costs.

Some of the fire damage restoration services include emergency contact smoke, shoot removal, cleaning, restoration, repairs, etc. It’s advisable to work with a company that offers full-service for convenience.

7. The Company Availability and Response Time

Disasters such as appliance fire can happen unexpectedly, causing a lot of destruction. No one is ever prepared for this, but your company should be ready all the time. The faster they take to respond to the problem, the sooner you’ll restore your home.

It’s essential to reach your company whenever you need their help. They should take the shortest time to reach your home in case of an emergency. Your company should respond to calls 24/7. They should start cleaning immediately and prevent your home from getting exposed to additional damages.

This means your restoration company should also serve as emergency response teams. You should have your contractor’s contacts on your fingertips so you can call them any time and get them to help you with your emergency.

They should be available for the services and respond to your promptly whenever you have questions or concerns. A responsive company is easy to work with and keep its customers’ desires first. Make sure their customer service team is available 24/7 and willing to attend to all your needs.

8. They Should Offer a Quote

While most of the time, quality of service matters more than price, it’s still important to consider the price. You should not go for cheap companies because this will mean getting poor quality services. Also, be careful not to get overcharged because you can still get the best services at affordable rates.

An experienced company should have years of experience in their work; hence can easily work out the cost involved in your work. They can comfortably approximate the cost of your fire damage restoration. They’ll then provide you a complete quotation that gives you a clear picture of everything involved, so you prepare.

Your restoration company should also tell you if there are other additional costs to expect after the initial. There are some hidden damages in your property that need additional expenses, and you should never get surprised when unexpected costs show up.

If the prices seem out of your budget, you should consider negotiating for better charges. Who knows, your restoration company could be more than willing to give you a discount. They should also recommend alternative restoration techniques that can reduce fire damage costs.

Don’t be afraid to ask for quotes from different companies and compare them before settling with one. The restoration company bids should breakdown all the expenses, including labor costs, material, and other miscellaneous expenses. 

Understand what every contractor includes in their bids and make sure the fees are reasonable. Once you find a good deal with all the services you need, don’t hesitate to hire. 

9. A Good Restoration Company Should Inspect the Property First

No reputable company can start working on your premises without inspecting the magnitude of the damage. In fact, they should do the initial inspection before even providing you with a quotation. Accessing the situation and knowing everything the work will entail helps make the entire process easier.

While the first inspection might be accurate, they are not final numbers for the complete restoration service. They’ll comfortably say what they need for the restoration, the complete quotation, and the duration after the final inspection.

You should never trust a company that starts working right away after you contact them. When they don’t do a thorough inspection, they might send the wrong team or work with the wrong equipment for the restoration. An initial assessment will minimize damages and ensure quality work.

After doing the inspection, your company should come up with a detailed plan for the entire project. The plan will help the company restore your property to its normal shape after massive destruction.

They should not only offer you an accurate assessment of the property damage but also a plan they need to have in place for the restoration. They must make the right decisions regarding the project and how they intend to proceed with the restoration work. 

You’re Responsible for Choosing a Good Contractor

Getting your home damaged by disasters such as fire can expose you to a stressful situation. But having a good fire restoration contractor should reduce this stress and give you peace of mind. It also ensures your property will be safe and comfortable to live in even after the disaster.

If you’re in Glastonbury, you don’t have to look any further than SERVPRO of Glastonbury and Wethersfield. Contact us today and let us help get your property back to its initial state or even better than before the fire damage.

Make Your Glastonbury House Fire-Safe

10/29/2020 (Permalink)

A dining chair sits in front of a wall of flames Follow these three steps to help make your home fire-safe ... or make it easier to survive a house fire if one occurs.

Did you know that during your house’s lifetime, it has a one in four chance of catching on fire? That in the United States, a home fire is reported at least every 90 seconds? That 30% of all fires in the U.S. occur in residences? That fires kill more people in America than all natural disasters put together? And, are you aware that the single most likely day for a fire to start in your home is Thanksgiving, with 1,600 fires starting on that day each year?

These are sobering statistics, but there is so much you can do to reduce the chances of having a house fire and increase the odds of your family surviving a fire if you do have one.

It’s a fact that today’s house fires are more deadly and destructive than those of a few decades ago. That’s because your home today is filled with furnishings, like couches, chairs and carpets, that are made of synthetic materials. These synthetics are faster to ignite, burn hotter and create more poisonous chemicals when burned. Twenty or thirty years ago, a homeowner had around 15 minutes to escape a house fire, but now that timeframe is down to only 3 to 4 minutes.

Fire Risks in Your House

With these hotter, faster and more dangerous fires, you can no longer assume that you’ll be able to get out of a burning house. You have to make sure, and that means prevention and preparation. Let’s start with a look at some of the major fire hazards in your home.

The Kitchen

Forty-four percent of all home fires start in the kitchen, according to the National Fire Protection Association (NFPA). A fire in a kitchen can easily result in more than $50,000 in property damage.

Here are some guidelines for safe cooking:

  • Remain alert, sober and focused when cooking.
  • Keep your stovetop, vents, oven interior and countertops clean of grease and clutter.
  • Clear the stovetop and nearby area of flammable items like potholders, oven mitts and dish towels.
  • Keep a pan lid nearby in case you have to quickly cover a stovetop fire to extinguish it.
  • Remain in the kitchen if you’re frying, boiling, grilling or broiling. If you have to leave briefly, turn the stove off.
  • Stay close to the kitchen and check your food frequently if you’re simmering, baking or roasting.
  • Keep children and pets at least three feet away from the stove to prevent both burns and fires.
  • Turn pot handles to the back of the stove to avoid bumping them and spilling contents.
  • Never store items in the oven.
  • Have a fire extinguisher within easy reach of your cooking area.

The Garage

According to the U.S. Fire Administration, each year in our country there are approximately 6,600 home garage fires that cause more than $457 million in property losses. Garage fires grow larger and spread further than fires that originate in other areas of the home, typically because many people keep electrical equipment and fuel in their garages. If that’s you, consider installing a smoke alarm in your garage—even better, one that is interconnected to a hardwired alarm system.

Fireplace and Heating

One in five residential fire deaths stem from fires that start in the fireplace or heating equipment.

  • For fireplaces, the greatest cause of fires is an uncleaned chimney. Hire a professional chimney cleaner every year to remove built-up creosote and to inspect the masonry.
  • Use a fire screen to keep hot ashes and cinders inside the fireplace.
  • Thoroughly extinguish your fire and properly dispose of the ashes in a tightly-closed metal container that you place outside your house away from any structures.
  • If using a wood-burning or other stove to heat, be sure the stove itself is in good working order, with no cracks or other damage.
  • Keep all items, children and pets three feet away from the stove or heater.
  • For space heaters, only use ones that are approved by UL or another national testing laboratory. Ideally, it should have an automatic shut-off switch.
  • Turn space heaters off when you leave the room or go to sleep.


Faulty or worn wiring causes 2,600 electrical fires each year in America, leading to $1.1 billion in damage. The next section lists best practices to follow to make sure your wiring is less likely to cause a fire.

Step 1: Make Your House Fire-Safe

Obviously, the easiest way to survive a fire in your Glastonbury home is not to have one in the first place. Read on for the many things you can and should do to eliminate common fire hazards.

You can start with an inspection by your local fire department. They’ll review potential fire hazards, such as your electrical system, and show you ways to be safer. They’ll also check your smoke detectors to make sure they’re in good working order.

  • Look for fraying or other indications of wear on your lamps’ and appliances’ electrical cords. Repair or replace the appliance or the cord. Never run cords under a rug.
  • Evaluate your extension cords, too. You should never have multiple extension cords plugged into the same outlet or strung together in a chain.
  • Make sure your outlets are all covered by switch plates and have no exposed wiring.
  • If any light switches make a buzzing sound, spark or throw heat, have the switch replaced by an electrician.
  • If any of your lights flicker, call an electrician to check your wiring.
  • Check your lamps’ wattage to make sure your bulbs are the correct wattage.
  • Clean out the lint after every use of your clothes dryer and clean the dryer duct periodically, too. Hire a technician each year to inspect and clean the dryer.
  • Make sure that your windows open easily and your doors open from the inside without a key.
  • Install a visible house number on your home, so that your fire department can find your home quickly, even at night.
  • Purge your home of clutter that can easily ignite, such as papers, magazines and piles of clothing. Each sleeping area and its path to escape should be clear of debris.

Step 2: Invest in Fire Safety Equipment

Fire safety equipment alerts your family to a fire and gives you time to escape. Get the right equipment, keep it in good working order and know how to use it—and it could save your life.

Having working smoke alarms in your home cuts your risk of dying in a house fire in half. You should have at least one alarm for every 1200 SF in your home.

  • Install at least one alarm on each floor of your house and one near each bedroom or sleeping area.
  • Test your alarms each month, replace the batteries each year, and replace your alarms every five years.
  • Only use alarms that are approved by Underwriters Laboratories (UL) or another independent testing laboratory.
  • Don’t paint your smoke alarms.
  • You can gently clean your alarm of dust or dirt with a vacuum cleaner attachment.

There are several different types of smoke alarms:

  • Battery-powered alarms that you can easily install. Don’t place them too close to doors, windows, vents or ceiling fans.
  • Interconnected hard-wired smoke alarms with battery backup; you’ll need an electrician to install these.
  • Consider combination smoke and carbon monoxide detectors to place outside every sleeping area and near the fireplace, garage, furnace, water heater and clothes dryer.

With a fire extinguisher you’ll have a chance to put out a fire before it grows out of control. Studies show that a home fire can be extinguished in less than two minutes 94% of the time.

  • Multi-purpose Class ABC extinguishers are light enough to handle and large enough to put out a small house fire.
  • Learn how to operate the fire extinguishers so that you can use them in an emergency.
  • Every year, get your extinguishers serviced and, if needed, recharged.
  • When using an extinguisher, think P-A-S-S
    Pull the pin to unlock. 
    Aim the nozzle at the base of the fire. 
    Squeeze the lever slowly and evenly. 
    Sweep the nozzle from side to side.
  • Install fire extinguishers near doors. When using the extinguisher, stand with your back to the door so you can escape if the fire goes out of control. If the room fills with smoke, you and your family must evacuate.

For even more protection, you could install a home fire sprinkler system, which can automatically douse a small house fire before it spreads. These systems are most cost-effective to install when you are building or remodeling your home.

Step 3: Have and Practice a Plan to Escape a Fire

Seventy-one percent of American homeowners have a plan to escape their home in the event of a fire, but only 47% of those practice the plan.

First, create an escape plan:

  • Draw a diagram of your house with windows and doors marked.
  • Choose two ways to escape from each room, generally through a door and window.
  • Identify a place to meet a safe distance from your house. That’s where you’ll call 911 from a cell phone or neighbor’s house.

If you have children, review these safety facts regularly:

  • No matter how scared they are, they should never hide in a closet or under a bed during a fire.
  • Don’t try to take any items or possessions.
  • Don’t re-enter the house for any reason.
  • Don’t try to search for and rescue pets.
  • Before opening a door, touch the knob with the back of your hand. If hot, leave the door shut and exit the room a different way.

Because you’ll only have a few short minutes, you and your family must be familiar with the escape plan:

  • Practice the plan at least twice a year. One of the drills should be at night, when most house fires start.
  • You may need to stay low and below the smoke in an actual fire, so practice crawling out of bedrooms and the house.
  • Time the drill and rerun it if your family doesn’t get out fast enough.
  • If you have bedrooms on the second floor, you may want to invest in escape ladders. Practice installing and using them.

SERVPRO Can Help After a House Fire

If your house has burned, your home and its contents may have suffered extensive fire damage, including smoke, heat and water damage. Expect furniture, curtains and other furnishings—including your clothes—to be soot-covered and smell like smoke. Appliances that don’t look damaged may have components melted by heat. Anything that was sprayed by a fire hose can grow mold within 48 hours. Your house may even be at risk of collapse.

Recovering from a house fire is a big job. SERVPRO of Glastonbury/Wethersfield can fully restore your home and all its contents. SERVPRO’s experienced crew will arrive promptly to handle the restoration job from start to finish:

  • We start by evaluating the damage.
  • We clear out property that’s destroyed beyond repair.
  • We remove, inventory and store your property in our secure warehouse.
  • We use a range of techniques to clean your possessions of smoke, soot and water damage.
  • We perform construction to rebuild your home.
  • We coordinate with your insurer to move your claim along promptly.
  • Finally, we return your possessions, leaving you a home in pre-fire condition.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791