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SERVPRO Restores Your Damaged Documents, Too

11/19/2020 (Permalink)

A shelf full of damaged files and documents Not every damage remediation company can restore your important documents, but the experts at SERVPRO can!

It’s bad enough when a water, fire, storm or biohazard disaster hits your home or building and you are left to pick up the pieces. You’re often faced with the need to clean out the damage to your structure, repair or reconstruct your building, remove and restore many of your furnishings and belongings, and then get everything put back together. This can be overwhelming, and that’s why calling SERVPRO of Glastonbury/Wethersfield is the best way to have the job done professionally, from start to finish.

But there’s another task you’ll be facing, too: restoring all your important documents. Don’t get overwhelmed, though, because SERVPRO’s technicians are experts in the delicate process of document restoration, thanks to our years of experience, sophisticated training and access to the latest technology, equipment and supplies.

What We Restore

Businesses often need these documents restored after a fire or water disaster:

  • Financial records
  • Legal documents
  • Project documentation
  • Personnel files
  • Maps and blueprints

Homeowners look to SERVPRO to restore these documents and more:

  • Financial and legal records
  • Medical records
  • Letters and personal papers
  • Photographs
  • Books

How We Restore Your Documents

When it comes to restoring documents—and all of your possessions—we work fast to halt the damage in its tracks. We start with an inventory of your documents, then take these and your other possessions to our secure central Connecticut warehouse facility for cleaning and storage. With your confidentiality in mind, we perform all work on your sensitive documents according to HIPAA standards and under 24/7 video surveillance.

The technologies we use to restore documents are the most advanced in the industry:

  • Vacuum freeze-drying, which is also used to restore historical documents owned by the National Archives and Records Administration, the Library of Congress and the General Service Administration
  • Gamma irradiation to sterilize and destroy any traces of pathogens from documents damaged by sewage, toxins or floods

After we have restored the paper versions, we also offer the option of digitizing your documents. With a digital backup, your important documents will be protected from water and fire damage, they’ll be accessible any time from any device, you’ll be able to share them quickly and easily, and you’ll save storage space.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Glastonbury/Wethersfield  (860.633.8791) any time.

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Are You Ready for a Power Outage?

11/13/2020 (Permalink)

A flashlight Be ready for the next winter storm-related power outage by laying in supplies for your family's safety and comfort.

Before you know it, ­winter will be upon us—and winter brings snow and ice storms, which can often bring power outages. To avoid being miserable in the cold darkness of a protracted power outage, you should take some easy steps now to prepare with planning and supplies.

Here are a few categories of preparation that you can tackle one at a time. Before you know it, you’ll be ready to ride out the storm in safety and relative comfort.

Heat and Light

There’s nothing like that sinking feeling when the power flickers and goes off. To be ready for the cold and dark, make these preparations:

  • Have a supply of flashlights, head lamps and lanterns
  • Have plenty of fresh batteries
  • Gather extra blankets
  • Lay in a supply of wood for your fireplace or wood stove and coal for a coal-burning stove
  • If you have a generator, be ready with at least 24 hours worth of gasoline—and remember to only run the generator outside

Food and Water

Because you may need to feed your family for several days, prepare with a supply of shelf-stable food:

  • Have a three-day supply of water (or more)—that’s one gallon per person per day
  • Set aside a three-day supply of nutritious, non-perishable foods that are high in energy and easy to prepare
  • If you have an infant or toddler, have three days worth of baby food and formula on hand
  • Keep at least three days of food for any pets

Electronic Devices

Your electronics will help you communicate—and keep you occupied, too. Prepare with these items:

  • Fully charge your cell phones, tablets, laptops and more before the storm hits
  • Have a fully-charged power bank on hand, too
  • Keep phone chargers in your car in case you need to charge up
  • Have a battery-powered or hand-cranked radio

Medical and Personal Care

Your time will be safer and more pleasant if you prepare with these items:

  • Set aside a seven-day supply of required medications (prescription and OTC)
  • Have a fully-stocked first aid kit
  • Have a supply of personal hygiene items
  • Keep other personal items—such as hearing aids and extra batteries, glasses, contact lenses and fluid—on hand
  • If you have an infant or toddler, keep a week’s worth of diapers and wipes

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
1408 Neipsic Road, Glastonbury, CT 06033
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

9 Factors to Consider Before Choosing a Fire Restoration Contractor in Glastonbury

11/7/2020 (Permalink)

Fire Restoration Contractor in Glastonbury Do you have Fire Damage? How to Hire a Fire Restoration Contractor in Glastonbury.

Fire disasters at home or business premises can cause both property and emotional damage. It causes panic, messes up your life, and leaves your home severely destroyed. But it’s not only fire that will damage your property, the water used to put it off causes destruction as well.

Even after such a disaster, you need a good fire restoration contractor to cover your back at these trying times. A restoration company should offer services like cleaning, refurbishment, construction, and coordination. It’s not time to dwell on the damages anymore but work on restoration.

Selecting any contractor out there isn’t going to help you. You need someone to give you the best restoration services and handle your situation with compassion. 

Choosing a good contractor isn’t a walk in the park as there are many considerations to put in mind. This article outlines some of the factors you should consider to make your search easier. 

1. Work With Fire Restoration Contractor Within Your Local Area

There is no better way to find a fire restoration company than to consider those within your locality. In the spirit of supporting local businesses, you’ll also find reliable contractors. A local contractor knows how to deal with issues affecting the locals.

Besides, those within your locality are easier to access in case of an urgent problem. If you live in Glastonbury, you need to work with a contractor in the surrounding area. In case you need emergency services, they should be able to reach your home as soon as possible.

Local contractors are established and known in your area. They have worked in that specific place for long enough and built a reputation. They have all the valuable knowledge regarding the city hence will do a better job than a contractor from a different area.

Make sure you sample several fire restoration companies from your city. Go through their websites and learn about their services. Don’t hesitate to ask around from people who’ve worked with the company before. Their former clients will never lie about the kind of services they received from the company.

If you don’t get any recommendations from your friends and family, you can find connections online. You can search for companies via the International Cleaning and Restoration Association’s website. They connect homeowners to the best local restoration contractors that offer reliable services. 

2. Check the Company Credentials

Working with licensed and certified fire damage restoration contractors will give you peace of mind. For a restoration company to get licensed, they need to meet requirements that certify them to perform specific tasks. Licensing also means that the company is reputable with no client complaints against it. 

A certified company works with a fully trained and experienced team. They care about their customers and always want to deliver the best services. 

Check if the company takes its team through regular training. Continuous training is necessary to improve their skills and knowledge about the latest industry standards.

Working with a company that it’s not certified puts your property at risk. This means that the company is not licensed to do the restoration work. 

You won’t manage to file a complaint if the fire damage restoration isn’t satisfactory. You’re never guaranteed quality restoration work if you work with an uncertified company.

Another credential to check is fire and water restoration contractors’ insurance. The insurance works as a shield between the contractor and the property owner. In case of accidents or property destruction, you won’t be held liable for anything.

The general liability insurance covers the technicians and the homeowner against any injuries and damages during the restoration process. You will not undergo any further losses due to damages or injuries because the insurance has got your back.

3. Check the Referrals of Your Fire Restoration Contractor

Friends and family are the first people you should go for when looking for referrals about a restoration company. Think of a friend who experienced fire damage before. It could be a neighbor to your friend or a colleague. 

They probably worked with a restoration company before. Ask them about the company they worked with. What was their experience with the company and the cost of restoration? 

Were they pleased with the results? Were they responsive to your queries? Can the friend comfortably recommend the company? 

The secondhand reference comes from online reviews. There are several places to get references online, including social media, websites, and forums. These places have plenty of information from past customers, including those satisfied and those disappointed with the services.

If you check sites such as Facebook, you will find reliable leads to good restoration service providers. They’ll tell you what you should expect from their services and the amount to pay. They can also provide ratings and reviews from previous customers so that you know what you’re getting into.

4. Your Fire Restoration Contractor Should Use Modern Equipment

A good restoration company should employ state-of-the-art equipment and the best techniques. There is a lot involved in fire damage restoration, including cleaning, clearing debris, construction, smoke odor removal, among other services. They shouldn’t hesitate to invest in the best equipment that will offer value.

Good equipment speeds up the process and provides quality work. They ensure everything within your premises, including documents and artwork, are taken good care of. The equipment used should make the work easy for both of you. 

Professional companies are equipped with the right type of equipment to handle specific tasks. They go out of their way to specialized kinds of inventories specialized in home fire safety and restoration. They’ll come fully equipped to deal with the damage in the best way possible and ensure nothing but satisfactory results.

5. Works With Experienced and Well-Trained Team

It doesn’t matter how many years the company has been in operation. What is it that keeps changing employees all the years it’s been in operation? The team that the company works with, their expertise, and experience are what matters most. 

The company is not going to do the restoration work but its employees. Everyone in the company should be up to the task starting from the customer care personnel to restoration technicians.

Consider the team’s expertise and their level of training. Check the qualifications of their restoration specialists. Make sure the people contracted to work on your premises have completed their training and certification.

The company should work with a wide range of professionals who have expertise in different areas. They should be in a position to handle even the most complicated tasks with ease. They should stay updated with the latest fire damage restoration standards and unique techniques.

6. Consider the Kind of Services the Contractor Offers

The kind of services your fire damage restoration company provides is very crucial when hiring. Check the services they’re willing to offer at a specific price and make sure they’re all that you need. They should give you a complete list of all services they offer, their requirements, and costs.

Some of the fire damage restoration services include emergency contact smoke, shoot removal, cleaning, restoration, repairs, etc. It’s advisable to work with a company that offers full-service for convenience.

7. The Company Availability and Response Time

Disasters such as appliance fire can happen unexpectedly, causing a lot of destruction. No one is ever prepared for this, but your company should be ready all the time. The faster they take to respond to the problem, the sooner you’ll restore your home.

It’s essential to reach your company whenever you need their help. They should take the shortest time to reach your home in case of an emergency. Your company should respond to calls 24/7. They should start cleaning immediately and prevent your home from getting exposed to additional damages.

This means your restoration company should also serve as emergency response teams. You should have your contractor’s contacts on your fingertips so you can call them any time and get them to help you with your emergency.

They should be available for the services and respond to your promptly whenever you have questions or concerns. A responsive company is easy to work with and keep its customers’ desires first. Make sure their customer service team is available 24/7 and willing to attend to all your needs.

8. They Should Offer a Quote

While most of the time, quality of service matters more than price, it’s still important to consider the price. You should not go for cheap companies because this will mean getting poor quality services. Also, be careful not to get overcharged because you can still get the best services at affordable rates.

An experienced company should have years of experience in their work; hence can easily work out the cost involved in your work. They can comfortably approximate the cost of your fire damage restoration. They’ll then provide you a complete quotation that gives you a clear picture of everything involved, so you prepare.

Your restoration company should also tell you if there are other additional costs to expect after the initial. There are some hidden damages in your property that need additional expenses, and you should never get surprised when unexpected costs show up.

If the prices seem out of your budget, you should consider negotiating for better charges. Who knows, your restoration company could be more than willing to give you a discount. They should also recommend alternative restoration techniques that can reduce fire damage costs.

Don’t be afraid to ask for quotes from different companies and compare them before settling with one. The restoration company bids should breakdown all the expenses, including labor costs, material, and other miscellaneous expenses. 

Understand what every contractor includes in their bids and make sure the fees are reasonable. Once you find a good deal with all the services you need, don’t hesitate to hire. 

9. A Good Restoration Company Should Inspect the Property First

No reputable company can start working on your premises without inspecting the magnitude of the damage. In fact, they should do the initial inspection before even providing you with a quotation. Accessing the situation and knowing everything the work will entail helps make the entire process easier.

While the first inspection might be accurate, they are not final numbers for the complete restoration service. They’ll comfortably say what they need for the restoration, the complete quotation, and the duration after the final inspection.

You should never trust a company that starts working right away after you contact them. When they don’t do a thorough inspection, they might send the wrong team or work with the wrong equipment for the restoration. An initial assessment will minimize damages and ensure quality work.

After doing the inspection, your company should come up with a detailed plan for the entire project. The plan will help the company restore your property to its normal shape after massive destruction.

They should not only offer you an accurate assessment of the property damage but also a plan they need to have in place for the restoration. They must make the right decisions regarding the project and how they intend to proceed with the restoration work. 

You’re Responsible for Choosing a Good Contractor

Getting your home damaged by disasters such as fire can expose you to a stressful situation. But having a good fire restoration contractor should reduce this stress and give you peace of mind. It also ensures your property will be safe and comfortable to live in even after the disaster.

If you’re in Glastonbury, you don’t have to look any further than SERVPRO of Glastonbury and Wethersfield. Contact us today and let us help get your property back to its initial state or even better than before the fire damage.

Make Your Glastonbury House Fire-Safe

10/29/2020 (Permalink)

A dining chair sits in front of a wall of flames Follow these three steps to help make your home fire-safe ... or make it easier to survive a house fire if one occurs.

Did you know that during your house’s lifetime, it has a one in four chance of catching on fire? That in the United States, a home fire is reported at least every 90 seconds? That 30% of all fires in the U.S. occur in residences? That fires kill more people in America than all natural disasters put together? And, are you aware that the single most likely day for a fire to start in your home is Thanksgiving, with 1,600 fires starting on that day each year?

These are sobering statistics, but there is so much you can do to reduce the chances of having a house fire and increase the odds of your family surviving a fire if you do have one.

It’s a fact that today’s house fires are more deadly and destructive than those of a few decades ago. That’s because your home today is filled with furnishings, like couches, chairs and carpets, that are made of synthetic materials. These synthetics are faster to ignite, burn hotter and create more poisonous chemicals when burned. Twenty or thirty years ago, a homeowner had around 15 minutes to escape a house fire, but now that timeframe is down to only 3 to 4 minutes.

Fire Risks in Your House

With these hotter, faster and more dangerous fires, you can no longer assume that you’ll be able to get out of a burning house. You have to make sure, and that means prevention and preparation. Let’s start with a look at some of the major fire hazards in your home.

The Kitchen

Forty-four percent of all home fires start in the kitchen, according to the National Fire Protection Association (NFPA). A fire in a kitchen can easily result in more than $50,000 in property damage.

Here are some guidelines for safe cooking:

  • Remain alert, sober and focused when cooking.
  • Keep your stovetop, vents, oven interior and countertops clean of grease and clutter.
  • Clear the stovetop and nearby area of flammable items like potholders, oven mitts and dish towels.
  • Keep a pan lid nearby in case you have to quickly cover a stovetop fire to extinguish it.
  • Remain in the kitchen if you’re frying, boiling, grilling or broiling. If you have to leave briefly, turn the stove off.
  • Stay close to the kitchen and check your food frequently if you’re simmering, baking or roasting.
  • Keep children and pets at least three feet away from the stove to prevent both burns and fires.
  • Turn pot handles to the back of the stove to avoid bumping them and spilling contents.
  • Never store items in the oven.
  • Have a fire extinguisher within easy reach of your cooking area.

The Garage

According to the U.S. Fire Administration, each year in our country there are approximately 6,600 home garage fires that cause more than $457 million in property losses. Garage fires grow larger and spread further than fires that originate in other areas of the home, typically because many people keep electrical equipment and fuel in their garages. If that’s you, consider installing a smoke alarm in your garage—even better, one that is interconnected to a hardwired alarm system.

Fireplace and Heating

One in five residential fire deaths stem from fires that start in the fireplace or heating equipment.

  • For fireplaces, the greatest cause of fires is an uncleaned chimney. Hire a professional chimney cleaner every year to remove built-up creosote and to inspect the masonry.
  • Use a fire screen to keep hot ashes and cinders inside the fireplace.
  • Thoroughly extinguish your fire and properly dispose of the ashes in a tightly-closed metal container that you place outside your house away from any structures.
  • If using a wood-burning or other stove to heat, be sure the stove itself is in good working order, with no cracks or other damage.
  • Keep all items, children and pets three feet away from the stove or heater.
  • For space heaters, only use ones that are approved by UL or another national testing laboratory. Ideally, it should have an automatic shut-off switch.
  • Turn space heaters off when you leave the room or go to sleep.

Wiring

Faulty or worn wiring causes 2,600 electrical fires each year in America, leading to $1.1 billion in damage. The next section lists best practices to follow to make sure your wiring is less likely to cause a fire.

Step 1: Make Your House Fire-Safe

Obviously, the easiest way to survive a fire in your Glastonbury home is not to have one in the first place. Read on for the many things you can and should do to eliminate common fire hazards.

You can start with an inspection by your local fire department. They’ll review potential fire hazards, such as your electrical system, and show you ways to be safer. They’ll also check your smoke detectors to make sure they’re in good working order.

  • Look for fraying or other indications of wear on your lamps’ and appliances’ electrical cords. Repair or replace the appliance or the cord. Never run cords under a rug.
  • Evaluate your extension cords, too. You should never have multiple extension cords plugged into the same outlet or strung together in a chain.
  • Make sure your outlets are all covered by switch plates and have no exposed wiring.
  • If any light switches make a buzzing sound, spark or throw heat, have the switch replaced by an electrician.
  • If any of your lights flicker, call an electrician to check your wiring.
  • Check your lamps’ wattage to make sure your bulbs are the correct wattage.
  • Clean out the lint after every use of your clothes dryer and clean the dryer duct periodically, too. Hire a technician each year to inspect and clean the dryer.
  • Make sure that your windows open easily and your doors open from the inside without a key.
  • Install a visible house number on your home, so that your fire department can find your home quickly, even at night.
  • Purge your home of clutter that can easily ignite, such as papers, magazines and piles of clothing. Each sleeping area and its path to escape should be clear of debris.

Step 2: Invest in Fire Safety Equipment

Fire safety equipment alerts your family to a fire and gives you time to escape. Get the right equipment, keep it in good working order and know how to use it—and it could save your life.

Having working smoke alarms in your home cuts your risk of dying in a house fire in half. You should have at least one alarm for every 1200 SF in your home.

  • Install at least one alarm on each floor of your house and one near each bedroom or sleeping area.
  • Test your alarms each month, replace the batteries each year, and replace your alarms every five years.
  • Only use alarms that are approved by Underwriters Laboratories (UL) or another independent testing laboratory.
  • Don’t paint your smoke alarms.
  • You can gently clean your alarm of dust or dirt with a vacuum cleaner attachment.

There are several different types of smoke alarms:

  • Battery-powered alarms that you can easily install. Don’t place them too close to doors, windows, vents or ceiling fans.
  • Interconnected hard-wired smoke alarms with battery backup; you’ll need an electrician to install these.
  • Consider combination smoke and carbon monoxide detectors to place outside every sleeping area and near the fireplace, garage, furnace, water heater and clothes dryer.

With a fire extinguisher you’ll have a chance to put out a fire before it grows out of control. Studies show that a home fire can be extinguished in less than two minutes 94% of the time.

  • Multi-purpose Class ABC extinguishers are light enough to handle and large enough to put out a small house fire.
  • Learn how to operate the fire extinguishers so that you can use them in an emergency.
  • Every year, get your extinguishers serviced and, if needed, recharged.
  • When using an extinguisher, think P-A-S-S
    Pull the pin to unlock. 
    Aim the nozzle at the base of the fire. 
    Squeeze the lever slowly and evenly. 
    Sweep the nozzle from side to side.
  • Install fire extinguishers near doors. When using the extinguisher, stand with your back to the door so you can escape if the fire goes out of control. If the room fills with smoke, you and your family must evacuate.

For even more protection, you could install a home fire sprinkler system, which can automatically douse a small house fire before it spreads. These systems are most cost-effective to install when you are building or remodeling your home.

Step 3: Have and Practice a Plan to Escape a Fire

Seventy-one percent of American homeowners have a plan to escape their home in the event of a fire, but only 47% of those practice the plan.

First, create an escape plan:

  • Draw a diagram of your house with windows and doors marked.
  • Choose two ways to escape from each room, generally through a door and window.
  • Identify a place to meet a safe distance from your house. That’s where you’ll call 911 from a cell phone or neighbor’s house.

If you have children, review these safety facts regularly:

  • No matter how scared they are, they should never hide in a closet or under a bed during a fire.
  • Don’t try to take any items or possessions.
  • Don’t re-enter the house for any reason.
  • Don’t try to search for and rescue pets.
  • Before opening a door, touch the knob with the back of your hand. If hot, leave the door shut and exit the room a different way.

Because you’ll only have a few short minutes, you and your family must be familiar with the escape plan:

  • Practice the plan at least twice a year. One of the drills should be at night, when most house fires start.
  • You may need to stay low and below the smoke in an actual fire, so practice crawling out of bedrooms and the house.
  • Time the drill and rerun it if your family doesn’t get out fast enough.
  • If you have bedrooms on the second floor, you may want to invest in escape ladders. Practice installing and using them.

SERVPRO Can Help After a House Fire

If your house has burned, your home and its contents may have suffered extensive fire damage, including smoke, heat and water damage. Expect furniture, curtains and other furnishings—including your clothes—to be soot-covered and smell like smoke. Appliances that don’t look damaged may have components melted by heat. Anything that was sprayed by a fire hose can grow mold within 48 hours. Your house may even be at risk of collapse.

Recovering from a house fire is a big job. SERVPRO of Glastonbury/Wethersfield can fully restore your home and all its contents. SERVPRO’s experienced crew will arrive promptly to handle the restoration job from start to finish:

  • We start by evaluating the damage.
  • We clear out property that’s destroyed beyond repair.
  • We remove, inventory and store your property in our secure warehouse.
  • We use a range of techniques to clean your possessions of smoke, soot and water damage.
  • We perform construction to rebuild your home.
  • We coordinate with your insurer to move your claim along promptly.
  • Finally, we return your possessions, leaving you a home in pre-fire condition.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster and storm damage cleanup, water damage remediation and chemical cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Prepare Your Yard and Pool for a Storm

9/16/2020 (Permalink)

A blown-over tree in the front yard of a brick house You can minimize wind storm damage to your yard and pool with some before-storm preparation.

A strong wind storm can cause a great deal of damage to anything outside your home that isn’t bolted down. That may include furniture, plants, grill and more, all of which should be secured or brought inside. Your swimming pool, too, will require some pre-storm prep to successfully weather the winds.

Prepare Your Yard

The best way to prevent trees and shrubs from being damaged in a hurricane, tornado or other powerful wind storm is to keep them pruned back. Trim any dying and weak branches at regular intervals throughout the year. Before a forecasted storm, do an inventory and lop off any at-risk branches you spot.

Take a look around your yard. Bring inside anything that’s small enough to fit inside your home, garage or shed: patio furniture, outdoor toys, container plants, pool cleaning and gardening equipment.  Heavier outdoor objects should be anchored to a heavy object or structure using rope, bungee cord or chains.

Bring your grill—gas or charcoal—inside your garage, shed or basement. If you have a gas grill, remove the propane tank before bringing the grill inside. To prevent the tank from being blown around, lash it tightly in an upright position to a secure object or structure away from your home.

Prepare Your Pool

If you own an in-ground or above-ground swimming pool, your greatest concern should be protecting the pool’s pump and motor.

  • Shut off the circuit breaker to the pool equipment (pump, motor, lighting, chlorinators, etc.).
  • If you can, remove the motor and store it inside. If you can’t remove the motor, wrap it up tightly in plastic and seal it with duct tape or ropes.
  • Remove and store the filter housetops and lid.
  • Don’t bother draining the pool. Your pool’s water will actually protect the lining from being struck by debris and its overflows will drain excess water delivered by the storm.

After the storm, you’ll need to give your pool some attention before using it.

  • Remove any debris from the pool—but don’t drain it.
  • Let the motor dry for at least 24 hours, then inspect the pump and motor for damage. If your motor or pump got soaked, call a pool repair company to inspect your pool and equipment.
  • Restore the chemical balance to your pool and run the filter until the water becomes clear.

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
1408 Neipsic Road, Glastonbury, CT 06033
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Does Your Commercial Property Have a Mold Problem?

8/27/2020 (Permalink)

Mold grows on a floor by a radiator pipe Mold loves water, so remove moisture problems to prevent mold from growing in your commercial facility.

A mold problem at your commercial building can happen quickly and with little warning. All it takes is a water leak plus 48 hours—and you may be looking at a stubborn mold infestation. And don't forget, mold remediation can be costly and time consuming.

Microscopic mold spores are found almost everywhere, both inside buildings and outdoors. They float in the air, and can find their way into your building through several avenues: open windows and doors, your HVAC system, on your clothing or even on a pet!

The good news is that mold won’t grow exponentially where there is no moisture issue. Focus on eliminating moisture to prevent a mold problem in your commercial facility.

Mold + Moisture = BFFs

When exposed to water, mold spores can quickly grow into colonies. It’s these large groups of mold spores that may produce allergens and irritants. Even humidity that’s higher than normal (more than 45%) can encourage mold growth.

While a sudden flood of water at your building (caused by a burst pipe, storm-driven water penetration or a community-wide flood) is a problem you can’t ignore, many commercial mold issues begin with minor water damage, such as a dripping pipe or water fixture, a small leak in the roof or even just an overly-humid environment. If you don’t know you have a water problem, the resulting mold infestation will have lots of time to establish itself. 

Before you begin mold remediation, you need to address all sources of water or moisture in your commercial building—or the mold may just start growing again.

How Do You Know if You Have a Mold Problem?

One big clue that you have mold in your commercial facility is detecting a strong, musty odor. If your employees or customers notice musty or moldy smells, or report problems with health effects, you should investigate a potential mold problem.

If you notice condensation in any area of your facility, it could mean that your humidity is too high, which could cause moisture buildup and mold growth.

If your building has a history of moisture problems, you’ll need to check regularly for leaks and water buildup—and address the problem promptly. You should also regularly inspect your commercial building’s ductwork and HVAC systems.

Finally, if you discover that building materials or furnishings are visibly wet or moldy, act quickly to stop the leak and remediate the mold. Remember, if more than 48 hours have elapsed since the leak started, your facility may already have become a mold factory. 

Call on SERVPRO for Complete Mold Remediation

You may be able to remedy small moisture problems on your own, but if you discover a large amount of mold growth, don’t hesitate to reach out to an experienced mold remediation company like SERVPRO of Glastonbury/Wethersfield. Our expert staff includes:

  • microbial remediation specialists
  • water damage restoration technicians
  • structural, upholstery and fabric drying techs
  • odor control technicians

SERVPRO will arrive at your location promptly and put our training, experience and equipment to work to contain the mold infestation, halt damage, remediate all traces of mold and restore your property and facility to its pre-damage condition.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Getting Back to Business After a Big Storm

8/14/2020 (Permalink)

A car lies overturned among storm debris. Get back to business faster by knowing what to do after a hurricane, tornado or other powerful storm damages your small business.

You own or manage a small business and have worked hard to make it successful. But when the unexpected happens, you may be left scrambling to recover. A hurricane, tornado or other storm can be such an event: coming in with little notice and leaving your business damaged, your power out and your business at risk.

Your goal after a storm is to make—and be able to pay for—the repairs you need to get your business up and running quickly. Knowing ahead of time what you need to do can make a big difference. SERVPRO recommends taking these six steps after a hurricane or other storm to make a fast recovery.

1. Contact Your Insurance Agent

When the storm is on its way, make sure you have contact information for your insurer, as well as your policy number and coverage details. Once the storm has passed by, call your agent and file a claim, if necessary. You’ll review the timeframe for processing your claim and the information you’ll need to provide, such as commercial water repair estimates.

2. Hire Trustworthy Contractors

After a hurricane, tornado or other storm disaster, contractors are busy! Not only can it be challenging to find a reputable and qualified vendor, you also have to guard against scammers, who may try to take your money up-front and perform shoddy work—or disappear. Your insurance company may provide the names of approved contractors. Before signing a contract, interview several contractors, compare bids and check credentials with your state and the Better Business Bureau.

It’s a good idea to line up preferred contractors before a storm hits. Know that you can rely on the experienced disaster recovery experts at SERVPRO of Glastonbury/Wethersfield to handle your storm, water, fire or biohazard cleanup quickly and completely.

3. Apply for Federal Aid

Your small business may qualify for federal aid to fund your recovery from the Federal Emergency Management Agency (FEMA). Call FEMA at 1-800-621-3362 or visit DisasterAssistance.gov to apply online. You and your employees may also qualify for disaster aid for unemployment if you have to shut down operations temporarily.

4. Apply for a Disaster Loan

If you need funds to pay for property repairs that are not covered by your insurance, you can apply for an affordable disaster loan from the Small Business Administration (SBA). 

5. Get Advice

Reach out to your local government, your local Chamber of Commerce and/or the SBA for post-disaster business counseling.

6. Keep in Touch with Employees and Customers

Keeping your employees and customers aware of your situation is crucial. Start by checking in on your employees (who may have suffered damage to their homes). Once you develop your timeframe and plan for reopening, make sure your employees are fully informed.

Posting updates on your social media pages, updating your website and sending out emails—all dependent on power and internet availability, of course—are all good ways to keep your customers regularly informed of your progress, which will pay off when you open your doors again.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Your Gas Grill: Keeping It Safe

8/13/2020 (Permalink)

A gas grill is on fire Don't let a gas grill fire ruin your cookout … or destroy your home! Our three easy tips will help prevent a fire disaster.

There’s nothing like a meal cooked outside on a convenient gas grill! Many people use their gas grill year-round, but summer, of course, is prime grilling time. That also means that summer is the season to be especially careful about gas grill safety and maintenance.

Each year, about 9,000 fires are caused by grilling, and more than 80% of these originate with gas grills. Take these three basic steps when grilling to help prevent a fire tragedy from happening to you.

Keep It Clean

Much of the food cooked on a grill is greasy, such as burgers or steaks. As the food cooks, the grease drips into the grease trap beneath the grill top and builds up. Soon enough, this trap gets filled up and becomes a source of fuel. Because the temperature inside a closed gas grill can reach more than 500°F, that accumulated grease can easily and unexpectedly ignite. The resulting flames can spread to your deck, nearby furniture and even your home.

Insects, such as spiders, often build nests inside the burner tubes of grills, which can block the flow of gas and cause the fuel to back up. When you try to ignite the grill, it may light but that backed-up gas may also ignite, resulting in flames shooting out around the control panel. That’s called a flashback fire.

To prevent either of these situations, you need to regularly clean your grill. Focus on the areas where grease typically builds up, such as the grease trap beneath the grill, and under and around the burners. Also clean the flame tamers, which are flat pieces of steel that distribute heat as you’re cooking (usually found above the burners). As a part of your regular cleaning, check the burner tubes and clean them out with a narrow bottle brush or pipe cleaner.

Some other tips for safe cooking:

  • Trim fat off your meat
  • Use a lower heat setting
  • Pay attention to the flames on your burners—uneven or yellow flames may indicate a blockage

Keep Your Distance

The heat thrown off by a gas grill is hot enough to set nearby objects on fire, melt your siding or even catch your house on fire. And remember that a flare-up or grease fire can send flames shooting out three or more feet from the grill.

So no matter the weather—and it’s tempting to move the grill to a porch or closer to your home if it’s raining—keep your grill away from structures (such as deck railings) and objects (such as branches). Check your grill manufacturer for the guidelines for your model. Place your gas grill on a level, sturdy and non-combustible surface that has been cleared of leaves and other debris.

Keep Watch

In spite of the social role that cooking out plays in gatherings of family and friends, you need to maintain vigilance when you are operating a gas grill. The heat of the grill can easily burn a child, adult or animal that contacts the side of it. And a flare-up or grease fire, if not stopped quickly, can turn into a major fire disaster.

Stay at or near your gas grill whenever it is turned on so that you can quickly react to a fire emergency—or stop one from happening.

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re Here to Help

After a fire, the team at SERVPRO of Glastonbury/Wethersfield uses specialized fire restoration training and experience to quickly clean up and restore your home to pre-fire condition.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a fire or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Call SERVPRO for Professional Deep Cleaning of Your Business

7/27/2020 (Permalink)

A cleaning crew in hazmat suits and protective gear Not every cleaning service can do the deep cleaning that removes viral pathogens. Call the pros at SERVPRO of Glastonbury/Wethersfield.

The meaning of “clean” has changed drastically in recent months. Many business owners need to have their facilities deep-cleaned and sanitized to remove viral pathogens, meet state regulations and alleviate customer concerns, but they don’t know where to turn.

Fortunately, SERVPRO of Glastonbury/Wethersfield is prepared—with people, procedures, equipment and products—to bring the highest level of cleaning and reassurance to its clients. Read on to learn how SERVPRO has helped many local businesses with its professional deep cleaning service.

Highest Cleaning and Sanitation Standards

With new workplace procedures recently put in place, we want to start fresh with a professional deep cleaning of our entire office. We needed a company adhering to the highest cleaning and sanitation standards during this crisis. When it came down to it, SERVPRO of Glastonbury/Wethersfield was our top choice; they had all the necessary certifications we were looking for. We couldn’t be any more gracious for all the cleaning they did to help keep our business going after a swift but firm inspection we had to go through. Thanks again!

— Joey in Wethersfield, CT

Having a nearby case … was scary. The state came in and a lot of businesses, including where my sister works, were shut down after inspection. We spoke to one of the businesses that got back up and running the next week, wondering how they did it. SERVPRO of Glastonbury/Wethersfield was their answer, and soon it was what saved my sister’s job and company. … We’ll be spreading the word to everyone we can to help keep other businesses open as well. Thank you, SERVPRO!

— Peter in Glastonbury, CT

Our small business was disinfected, cleaned and sanitized for the virus inspections, right down to the last button on each computers’ keyboard. Thank you, SERVPRO of Glastonbury/Wethersfield!

— Howard in Wethersfield, CT

After the announcement that schools were opening back up, we were delighted but also nervous about how to handle cleaning our entire daycare, or how to ensure parents that our facilities were going to stay clean. We did not want to go through our own stock of cleaning supplies, and we didn’t know where to turn. So we called SERVPRO of Glastonbury/Wethersfield. We now have a freshly sanitized and deeply cleaned facility and can confidently move forward ensuring parents that their children will be safe.

— Amanda in Wethersfield, CT

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Stay Safe When Lightning’s in the Air

7/24/2020 (Permalink)

Lightning flashes above a beach Protect yourself from a direct lightning strike, whether you're inside or outside.

Getting hit by lightning is something you want to avoid! Each year, about 400 people are struck by lightning in the United States. One out of ten are killed, and many of the survivors have lingering injuries and burns.

Whether you’re inside or outside, this article will tell you how to greatly reduce your chance of being struck by lightning.

What To Do If You’re Outside

Get Sheltered or Get Small

When the thunder roars, go indoors! An enclosed building is the safest place to be. But if you are caught outdoors and can find no shelter, crouch down low, with as little of your body as possible touching the ground.

Don’t Stand Under a Tree

Like many tall structures and objects, trees attract lightning. Because your body conducts electricity even better than a tree does, the lightning can jump from the tree to you if you're close enough. Keep your distance!

Stay on Your Feet

While you don’t want to be the tallest target if you’re caught out in a thunderstorm, don’t lie down on the ground as a way to make yourself shorter. By stretching out, you actually make yourself a bigger target.

Stay Away from Concrete

Don’t stand on steps, patios or other concrete surfaces, because buried within most concrete is strengthening metal rebar or wire mesh, both of which conduct electricity very effectively.

What To Do If You’re at Home

Stay Away from Windows

Don’t get too close to your windows during a thunderstorm because many of them contain metal parts that can attract lightning.

Hang Up the Landline

Lightning can travel through the phone wires and electrocute you. It’s safe to use a cellphone (if it’s not plugged into a charger).

Unplug Your Computer and Other Devices

Anything that’s plugged into an outlet is at risk of being damaged by an electrical surge. Even a top-rated surge protector is no defense against a close lightning strike, so unplug your computer and other devices. Consider unplugging your household appliances, too.

Don’t Use Small Appliances

Plugged into an outlet, any appliance, such as a hairdryer or iron, can transmit a powerful jolt from a lightning strike, so don’t use or even be near one of your small electrical appliances.

Stay Away from the Tub, Shower and Sink

If lightning strikes near your house, powerful currents can travel through the pipes in your home and electrocute you in your bath or shower. Get cleaned up after the storm! For the same reason, don’t wash dishes during a thunderstorm.

Let the Laundry Wait

Stay away from your washer and dryer during a thunderstorm! These appliances are connected to your home’s electrical system and they are metal, so lightning will travel right through them and into you.

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
1408 Neipsic Road, Glastonbury, CT 06033
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered damage from a storm at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791