What our Customers say...

Testimonials

"This was an incredibly difficult event. From the time SERVPRO arrived (at night and working through the night) we all felt that everything would be okay. SERVPRO not only did their job so well, they provided peace of mind. All SERVPRO staff members were kind and courteous and understood what we were going through. They went above and beyond what I could have anticipated. 

Great customer service! We called after normal business hours and got a return phone call almost immediately. The Project Manager was at hour house within an hour. He was very knowledgeable and understanding. Always available via cell phone. I am very pleased with SERVPRO of Glastonbury / Wethersfield. I hope I don't need their service again but if I do I will not hesitate to call.

I had a great experience, with this SERVPRO of Glastonbury / Wethersfield! They are a very professional organization and make it easy to understand what needs to be done and why and help to make it all fit into your schedule and just get the job done. I had a difficult water leak that soaked my entire basement and walls. I highly recommend this SERVPRO to anyone looking for water damage cleanup!

I had a sump pump fail in my basement. Flooded everything! SERVPRO of Glastonbury walked me through the whole process. It was seamless, They cleaned and dried the basement, then helped me through the insurance process. They had all the fans, and mold treatments, and even cleaned my carpets. They were fast friendly and reliable. I'd use them again! Great Job!

I had an awful sewer leak in my house and after the plumbers did their work SERVPRO came and did clean up. It was a pleasure dealing with them from start to finish. Called to schedule initial assessment and they were flexible with scheduling and came as promised (called to say they were running late). Gave me an estimate mid-afternoon and offered a crew to start right away but I thought starting fresh the following morning made more sense - which was yesterday . They arrived on time (crew of 3), got to work and did a great job. Quick, thorough, frequently and clean!!! Dustin, a field Manager visited during project to be sure all was going well. Came in UNDER what initial estimator suggested. I am VERY happy I contracted with SERVPRO and the work they did!

SERVPRO came out to my home in New London and cleaned up the aftermath of a grill fire on my porch. They were quick and did what they said they were going to do . I would recommend them to all my friends. 

"SERVPRO serviced my house in Madison, Connecticut after a fire ripped through the second floor. They were very responsive, professional and courteous. I would refer them to anyone I know for fire damage or water damage."

Thank you! It was a pleasure to re-inspect the home to find that all services were performed and completed in a very professional manner. The homeowner was very pleased.

-- Matthew Clements

Property - Field Claims Representative

Foremost Insurance Exchange

I own a large industrial building on Rt 1 in Clinton. We had a small fire in the kitchen and SERVPRO came  to do the cleanup. They were fast and courteous. Highly recommended!

"It was a terribly large commercial loss in East Windsor, Connecticut. The technicians at SERVPRO of Glastonbury / Weathersfield responded immediately. Their crew was very professional, clean, and quiet. The sewer line break caused us to evacuate the building and SERVPRO's fast response prevented future damage."

"SERVPRO of Glastonbury / Weathersfield was able to come out and service my Business in Avon, Connecticut when an ice dam wrecked havoc. The team from SERVPRO of Glastonbury / Weathersfield was prompt and professional. They explained in detail the steps and were very helpful."

"SERVPRO of Glastonbury / Weathersfield was excellent. We had a large commercial water loss in Manchester, Connecticut when a pipe burst and water spilled everywhere. SERVPRO of Manchester / Mansfield is an excellent emergency service company."

The crew that came to our house to mitigate the damage to our kitchen floor caused by a water leak were professional and very polite and careful and we appreciated such attributes. Dustin Jones, the Project Manager, was always available by his cell phone and we didn't have to wait for him to call back. The water damage and disruption was upsetting but SERVPRO made it bearable.

Justin and Jose were very courteous and kind and did a fantastic job. I'm thankful to have had these two courteous, competent and good workers come to my home.

I had an awful sewer leak in my house and after the plumbers did their work SERVPRO came and did clean up. It was a pleasure dealing with them from start to finish. Called to schedule initial assessment and they were flexible with scheduling and came as promised (called to say they were running late). Gave me an estimate mid-afternoon and offered a crew to start right away but I thought starting fresh the following morning made more sense - which was yesterday . They arrived on time (crew of 3), got to work and did a great job. Quick, thorough, frequently and clean!!! Dustin, a field Manager visited during project to be sure all was going well. Came in UNDER what initial estimator suggested. I am VERY happy I contracted with SERVPRO and the work they did!

The whole team is quick to respond and know what they're doing. And they work with the insurance company to get the job done right. They are friendly, and thorough. Highly recommended!

Steve is the best! Very responsive and goes the extra mile.

Great company! The office staff is super friendly and the crews are polite, knowledgeable and efficient. Would definitely recommend to anyone in need of their service.

I had a sump pump fail in my basement. Flooded everything! SERVPRO walked me through the whole process. It was seemless, They cleaned and dried the basement, then helped me through the insurance process. Great Job!

Your worker, Santos, has been amazing. I like to give praise when people do a good job and he has been so much more than we expected...We enjoy working with him.

We had to replace our carpet due to water damage when our hot water heater broke. The SERVPRO crew was very helpful, very professional, and very informative. We were so impressed with Justin. He exceeded all our expectations.

My finished basement received some water damage from a failed water heater. It was wonderful working with Brianna. She was attentive to my many calls and questions and sympathetic to my situation. She made sure my multiple calls each day were relayed to the appropriate staff member and that I got a call back in a timely manner--usually within the same day.

Just want to thank you so very much for your prompt help for my Momma in her crisis.

She is alone and her health is failing. It's so hard to watch. She is very stubborn and wants to stay in her home. So...When this mess was found she was so upset and did not know where to turn.

Her asthma has seemed better since the cleanup. I can't thank you enough. She is on a very strict income. Your help was so kind.

I am so grateful to have such a kind, caring, and professional person as you to help on our house cleaning project. Your leadership and attention to detail made a big difference.

"It was a great pleasure to have SERVPRO restore my home in Hartford, Connecticut. I couldn't have been more surprised on how well they remediated the mold in my attic."

"SERVPRO serviced my house in Newington, Connecticut. They were very responsive, professional and courteous. I will refer them to anyone I know for fire damage or water damage."

...a big thank you. We are so pleased with the outcome. The house sparkles. Everyone was so professional and friendly. It made us feel relieved that the SERVPRO of Bloomfield/Enfield crew took such pride and care.

I want to express my appreciation for your attentiveness to our cleanup job. You got the project up and running quickly which critical to my health. Stopping by on a daily basis was also very helpful.

"Thank you for the many ways you helped us get our home back in order. You are a great manager of people with a good heart and solid professional skills. Have a Merry Christmas and a New Year filled with Love, Light & Laughter.

Thank you again from the bottom of our hearts."