What our Customers say...

Testimonials

New workplace procedures were put in place recently, so our company wanted to start anew by having our entire office professionally deep cleaned. We wanted a company that would adhere to the highest standards of cleaning and sanitation during this situation. Upon looking at our options, SERVPRO of Glastonbury/Wethersfield was our first choice. SERVPRO had every single necessary certification we were looking for. I don’t think we could be any more thankful for everything they did to make sure our business stayed operating after the quick but deep inspection they provided.

We worried that our family business was in danger when the COVID-19 pandemic began, knowing of all the shutdowns that were about to happen. We made the decision to call SERVPRO of Glastonbury/Wethersfield, and knew that we were in good hands. They cleaned so well that the inspectors didn’t need to spend more than an hour here. Because of SERVPRO, we had a spotless building and nothing to worry about.

It was scary finding out about a nearby Coronavirus case. The state ended up coming to the area to carry out inspections, and, as a result, many businesses had to be shut down. The business my sister worked at was shut down too. She reached out to another business that soon reopened, and learned that they called SERVPRO to do a deep clean. So, the business my sister works at had SERVPRO come in to clean, they passed inspection, and the business was saved! My sister’s efforts prevented her from losing her job during this unpredictable time. Thanks SERVPRO!

Our small business was disinfected, cleaned, and sanitized for the virus inspections right down to the last button on each computers’ keyboard. Thank you SERVPRO of Glastonbury/Wethersfield!

A couple of our workers started coming down with colds, so they made the choice to isolate themselves. They did this before it became a problem that would have forced us to eliminate some of our staff. Right away, we contacted SERVPRO of Glastonbury/Wethersfield and they were able to come in soon after to provide biohazard cleaning services. From the stockroom to the front entrance, the whole place was disinfected. SERVPRO will be our go-to emergency service going forward.

It was ages before I was able to find a commercial cleaning service that had all the necessary certifications and licenses to get our shop squared away for when the state inspections that were required to pass if we wanted to stay open during the pandemic. SERVPRO of Glastonbury/Wethersfield was qualified for the job and allowed us to keep the store up and running and ensure that our employees would be able to keep working. Thanks for saving the day SERVPRO.

This whole COVID-19 pandemic has been scary, so our large family decided to move back under one roof again. The generation above and below were about to come home. Just to be safe, we called in SERVPRO of Glastonbury/Wethersfield to do a professional deep cleaning of the place. It didn’t take them long at all to arrive. You can count on SERVPRO to be there for you.

We are able to confidently tell parents that their children will be safe with us, thanks to SERVPRO of Glastonbury/Wethersfield. When schools were allowed to open back up, we weren’t sure of how to go about keeping the facilities clean and safe for children without going through our personal cleaning supplies. We turned to SERVPRO of Glastonbury/Wethersfield to sanitize and deep clean the whole building. Thanks to SERVPRO, we can now confidently tell parents that their children will be safe upon returning.

I am a proud American veteran and I put my trust in SERVPRO of Glastonbury/Wethersfield to carry out their expert cleaning services. I am able to keep myself stocked and protected now that my house is pristine. Thank you endlessly. God bless America and SERVPRO too!

It’s nearly impossible to survive in the city when all the necessities are selling out in all the stores because of the COVID-19 panic. Unless you figure out the delivery schedules of all the stores, you’ll never get that toilet paper. But even going into the stores, you’re risking your safety in the hopes of finding the things you need. I run a small business out of the bottom of my house, so I need to take measures to keep it safe. I called SERVPRO, and they made sure the place was clean enough to keep my business running. Thank you SERVPRO!

When I discovered that there was mold under the old kitchen sink light, I didn’t think much of it. I figured it wasn’t serious so I ignored it for some time after. I made a call to SERVPRO of Glastonbury/Wethersfield when I had some extra money to get it checked out. It turns out, the issue was way worse than I expected, and there was way more mold hiding. Your worker Brandy informed me of the dangers of mold, and why it’s important to get it checked right away. Thank you so much for sending such a knowledgeable and kind team to help!

It was unnerving the amount of mold we found beneath our floors when we replaced them! SERVPRO was able to resolve the problem and provide facts so that we could avoid future mold issues. We are so thankful for their above and beyond service.

We needed the help of a company that could help out with our moisture problem. We asked our insurance company for recommendations and SERVPRO was at the top of the list. They were so helpful, knowledgeable, and polite. We are so glad that we were referred to SERVPRO of Glastonbury/Wethersfield.

It was a delight to be working with SERVPRO of Glastonbury/Wethersfield when our business had a water loss emergency. During this hard time, working with them relieved so much stress. They worked closely with us to get the business back to normal so much faster than we anticipated. Thank you SERVPRO.

A huge storm rolled through my part of Connecticut, revealing a leak in my roof and causing water damage. SERVPRO came out to my house very quickly  to do an assessment on the damage. I was impressed by how they handled the situation and delivered quality results.

I will definitely be referring people to SERVPRO going forward. Their Glastonbury/Wethersfield team was there to help me out when my home suffered a pipe burst, and they went above and beyond. The whole crew was super professional and kind, and definitely made me feel more comfortable.

When we were away in Bermuda on vacation, our ceiling had a bad leak that we weren’t yet aware of, and when a big storm hit, water came through and flooded the top floor. Our daughter discovered the mess when she came by to check on the place, and immediately called SERVPRO of Glastonbury/Wethersfield to take care of the water and restore the home. They came by that day and began the drying and cleaning procedures. They had everything under control and we didn’t even have to fly back early from our vacation. When we got back, the place looked better than how we left it!

I hit an all time low when my property suffered water damage, but luckily I had SERVPRO to help and motivate me when I needed it most. They treated me with sympathy and respect, but also were very professional and hard working. They did a very thorough job, and got things back on track for me.

When our sprinkler malfunctioned a big rainstorm happened in tandem, tons of water flooded our basement. There was nowhere in the backyard for it to drain out to. Thankfully, our eldest child called SERVPRO to come take care of the damage. Everyone in the crew was great to work with. They moved fast but kept things thorough and professional.

I thought I should give a shout out to the team at SERVPRO of Glastonbury/Wethersfield for the great job they did when cleaning our animal enclosures. The explosion that happened next door prevented us from getting into the building for days. SERVPRO went in and decontaminated the whole place, and really showed care for us and the animals.

When my home flooded, I called SERVPRO right away. The project leaders and crew made me feel heard, and I was treated with compassion. They are reliable, knowledgeable, and reassuring. This is the best experience I’ve had with any company that’s serviced my house. The team has all the best qualities and gets the job done right.

Our family learned the hard way that even the smallest of fires can cause the biggest problems when our first fire in our new home resulted in smoke damage. Despite it being the holidays, SERVPRO was able to get to our home and repair the damage so fast! Thank you so much.

Thank you for your great work SERVPRO. Your crew did an awesome job deeply cleaning everything, including the sofas, and the results were better than I could have hoped for. My wife and I are so grateful. Thank you so much!

We were both at work when we received a call from our neighbor, alerting us that our house was on fire. Half of our house was up in flames, and the firemen were just finishing extinguishing the flames by the time we got home. We didn’t know what to do, so one of the firemen suggested we call SERVPRO to take care of the damage. They came quickly and mitigated the damage, then restored the house. We couldn’t be more pleased with the results. Thank you SERVPRO for getting us through this traumatic experience.

I had SERVPRO of Glastonbury/Wethersfield come do work, and I am  thrilled by their responsiveness and the results. Dustin and Brandy are professional and have great attitudes. The crew members are also amazing and always put a lot of care into their work. SERVPRO deserves the highest rating, in my opinion.

I had SERVPRO of Glastonbury/Wethersfield come to mitigate an issue on my property, and the crew did an excellent job. The project managers and crew members were very polite and helpful, and answered all the concerns and questions I had along the way. The whole job only took 8 days to finish. Thank you SERVPRO for making things right.

SERVPRO helped me through a difficult time with their hard work and compassion, and I wanted to thank them. When I called them to help me when my home had water and smoke damage after a fire, they were reassuring, knowledgeable, and did a high quality restoration job. The kind way in which they treated me and reassured me made such a big difference to my mental health during that nightmare of a situation. Thank you so so much.

I’ve never had to deal with water damage before, so I was very impressed at how fast SERVPRO responded to my emergency and how in-depth they were about restoring my business. They even went out of their way to find ways to save me money on the restoration. Their customer service was wonderful, and the staff were all very expert in their different areas. They deserve the highest rating. I would absolutely recommend them to a friend.

SERVPRO came to help when I needed help restoring my house after a big disaster. They were polite, thoughtful, and professional, and made me feel reassured in the time of grief. They put great effort into the restoration of my house and my belongings that suffered damages. I had a great experience with SERVPRO, and I would definitely recommend them to others that need their home restored.

Our home of 23 year had a disaster, but we were lucky to have SERVPRO to take care of the storm damage. We thought we’d prepped our property enough to withstand anything, but his recent storm really wreaked havoc. The team kept us up to date on everything throughout the process, and the results were amazing. Thank you SERVPRO for being by our side and helping us through it all!

Best service crew and admin ever! I’m extremely pleased with how they resolved the fire damage emergency in my home. SERVPRO made communication easy with us, the fire department, and the insurance company. Their work exceeded our expectations. Hopefully this never happens to us again, but if it did, we’d absolutely call them again. We’d also definitely recommend them to anyone else in need. 

When our home needed to be restored, we called SERVPRO of Glastonbury/Wethersfield to take care of it. They sent over a project manager right away, and she was amazing. When it came to restoration and mitigation, she knew everything. She was also very helpful with handling the business and insurance situation as well. We couldn’t be happier with the work and performance of the project manager and her crew.

I was very impressed when I came by the school on Sunday to see SERVPRO hard at work. They did such a high quality and quick job, the students were able to go back into school on Monday. Fortunately, SERVPRO is located nearby, and is able to respond to all of our situations rapidly. They always do such a great job.

SERVRPRO came to help fix my home after it was damaged by a storm and did an excellent job! Communicating with the team was a breeze, and the project manager was very knowledgeable. Going forward we will be calling SERVPRO of Glastonbury/Wethersfield whenever I have an issue with my home, and will be sure to recommend them to others.

My wife and I are grateful for all you did for us when restoring our home after it caught fire. The team at SERVPRO of Glastonbury/Wethersfield. They provided the highest quality service in our time of need, through their hard work, positive attitudes, great manners, and reliability. We put our trust in them, and they did not disappoint. The team and project manager deserve credit for their outstanding work.  

SERVPRO of Glastonbury/Wethersfield is my go-to company when it comes to emergencies. You guys are always prepared to come to the rescue, and have helped my business stay up and running. All the workers have been very knowledgeable, polite and great to work with, every time they’ve come to assist me. You always make sure the place is nice and neat after providing your services too. Your great service really stands out, and I will never hesitate to recommend you to my friends.

After our wooden floors suffered water damage, I thought they were done for. To my surprise, SERVPRO was able to restore them for a rate that was much more affordable than getting them replaced. The floors look even better than before, thanks to SERVPRO of Glastonbury/Wethersfield!

After the recent storm, our basement had serious flooding and most of our things ended up getting damaged. Despite seeing raised storage in basements a lot because of my job, I never really thought about why I would need that at my house. I would’ve thrown out most of my belongings thinking they were damaged, but I had SERVPRO come help, and they saved every single thing except for a few bags of dog food. SERVPRO of Glastonbury/Wethersfield arrived in a timely manner, got rid of all the water, and restored everything. By the end, the place looked better than it had in years! We are so happy with how everything turned out. We will not hesitate to recommend them to anyone else in need.

The small fire in our kitchen filled our whole house up with smoke, leaving it with a lingering smell, right before our annual Halloween bash! We tried our hardest to clean and get the scent out ourselves, but in the end we had to call SERVPRO for assistance. What seemed like a quick and easy fix ended up being more involved than we thought. When they finished taking care of the smoke damage, the smell was completely gone! The project manager did a great job keeping us updated throughout the cleaning and restoration process, and gave us a better understanding of what had happened. We can’t thank you guys enough!

Huge thanks to the team at SERVPRO of Glastonbury/Wethersfield that helped our family business recover and survive after the warehouse fire. Your carefulness and good attitude saved the day. Thank you so much SERVPRO. Here on out, we will be recommending your service to anyone that’s in need.

Heaven sent! One week before our first Thanksgiving at our house our two bedroom unit was flooded in every room due to a burst pipe after the first few frosts and rainstorms and within 1 hour of calling Mary from SERVPRO of Glastonbury/Wethersfield her team was out to help repair the water damage. They extracted all the water from our wet carpet, as well as rip out damaged carpets, underlay and joinery. The service provided was very professional. Thank you

I just wanted to let you know how well you exceeded our expectations. Our basement was in terrible shape and we would never have dreamed you could get it dried out and cleaned up so quickly. Your team worked fast and made it look easy. Thank you again.


Chris & Rose

When our home flooded, our neighbors told us about your company. We are so thankful for the work you did and the rapid response time. The entire crew did excellent work for us on the drying out and the construction crews were also outstanding.  With people like this in your organization, you have got to be the best in the business!

Next time we leave for a weekend we'll make sure the windows are closed tightly, but if we ever need flood cleanup again, we know who to call. So few people you deal with actually do what they say they can do.  You did just that, and that exceeded my expectations. Thank you.

A disaster struck my home and it was very stressful, but I called SERVPRO and immediately I knew I didn’t have to be worried. They did their job amazingly and also gave me back my sanity. Everyone was so polite and reassuring about what I was going through. They blew me away with their work and professionalism.

I called SERVPRO of Glastonbury/Wethersfield after normal business hours, but they still called back right away and sent the project manager over in less than an hour too. He was super understanding about the situation and was very helpful. His availability over the cell phone was also awesome. Even though I hope to never have to call them again, I’m glad I did for this disaster, and also would call them again if a situation arose! 

I had such a good experience with SERVPRO of Glastonbury/Wethersfield and would recommend them to anyone in need of water damage cleanup! There was a water leak in my basement that soaked throughout the space and into the walls. SERVPRO was very professional and explained to me the processes that needed to happen to fix the problem. They worked around my busy schedule and were able to get the problem squared away in a timely fashion.

I had a sump pump fail in my basement. Flooded everything! SERVPRO of Glastonbury walked me through the whole process. It was seamless, They cleaned and dried the basement, then helped me through the insurance process. They had all the fans, and mold treatments, and even cleaned my carpets. They were fast friendly and reliable. I'd use them again! Great Job!

I contracted SERVPRO to clean up the mess after there was a terrible sewer leak in my house and I’m so glad I did. They were great about communicating and being available, and were flexible about scheduling. They were able to give me an estimate and start work right away. They did such a high quality job in record time, and the cost ended up being less than the estimate! The project manager was very present and made sure everything was going alright, and the small crew did a great job. Thanks for the great work, guys!

SERVPRO came out to my Portland home to repair the damages on my porch after the grill caught fire. The Glastonbury/Wethersfield SERVPRO team came quickly and did everything they told me they were going to do. I always recommend them to my friends. 

After a fire ripped through the second floor of my home in Glastonbury, Connecticut, SERVPRO was there to help with the crisis right away. Not only were they a huge help, but they were also polite, responsive, and professional. If ever I know someone in need of water damage and fire damage services, I will without a doubt refer them to SERVPRO.

Upon reinspection we were pleased to find that you did such a great job completing all the required services so expertly. Many thanks. The owner of the home is very satisfied.

Casey Howard

Property - Field Claims Representative

I own a large industrial building in Marlborough. We had a small fire in the kitchen and SERVPRO came  to do the cleanup. They were fast and courteous. Highly recommended!

It was a terribly large commercial loss in Rocky Hill, Connecticut. The technicians at SERVPRO of Glastonbury/Wethersfield responded immediately. Their crew was very professional, clean, and quiet. The sewer line break caused us to evacuate the building and SERVPRO's fast response prevented future damage.

When my business suffered ice dam damages, SERVPRO of Glastonbury/Wethersfield came to the rescue and provided their services. The crew walked us through the whole process, and were very professional and understanding the whole way through.

We had an excellent experience with SERVPRO of Glastonbury/Wethersfield when we had a massive commercial water loss. Water spilled everywhere due to a pipe burst, and they took care of it. SERVPRO is an excellent emergency service company.

The SERVPRO crew that arrived at my house to clean up and repair the damage in the kitchen floor that resulted from a water leak did a very thorough and efficient job. Project Manager Dustin Jones and his team were very polite and professional, and always available to reach by cell phone. The whole water damage issue was horrifying, but I was in good hands. Their service was amazing.

Justin and Jose of SERVPRO of Glastonbury/Wethersfield were incredibly respectful and considerate when helping me with my home emergency.  I'm blessed to have had such amazing  workers come to help with my home. Their team did a marvelous job.

I had an awful sewer leak in my house and after the plumbers did their work SERVPRO came and did clean up. It was a pleasure dealing with them from start to finish. Called to schedule initial assessment and they were flexible with scheduling and came as promised (called to say they were running late). Gave me an estimate mid-afternoon and offered a crew to start right away but I thought starting fresh the following morning made more sense - which was yesterday . They arrived on time (crew of 3), got to work and did a great job. Quick, thorough, frequently and clean!!! Dustin, a field Manager visited during project to be sure all was going well. Came in UNDER what initial estimator suggested. I am VERY happy I contracted with SERVPRO and the work they did!

SERVPRO responded quickly to my home issue and did a thorough job cleaning it up. They even worked closely with the insurance company to make sure the job was done properly. They were very nice and very professional. I’d recommend them to anyone in need!

Steve is the best! Very responsive and goes the extra mile.

Great company! The office staff is super friendly and the crews are polite, knowledgeable and efficient. Would definitely recommend to anyone in need of their service.

There was an issue with my sump pump and the basement flooded. I called SERVPRO of Glastonbury/Wethersfield and they ran me through what they would do to fix the mess. The team cleaned and dried the area and assisted me with the insurance side of things. They were quick, thorough, and had all the equipment to get things done the best way possible. They’re my saviors!

Your workers at SERVPRO have been exceptional, especially Santos. I believe that employees deserve to be praised for their good work, and he has been out of this world. I couldn’t have asked for a better professional to work with.

SERVPRO of Glastonbury/Wethersfield was there to help when our home suffered water damage after our hot water heater broke. The crew was very professional and provided us lots of help and information, especially Justin. This experience was better than we could have hoped for.

My newly finished basement suffered water damage after the water heater broke. I called SERVPRO of Glastonbury/Wethersfield and immediately was assisted by lovely Brianna, the project manager. I made lots of calls and had many questions, and she was patient and helpful the whole time. She was very attentive when it came to relaying my calls to the appropriate team members and making sure they helped me out ASAP. It was great working with them.

I’m extremely thankful to have had such an incredible leader be in charge of my house cleaning project. They were courteous and considerate, and also very professional with a great eye for detail. They really made the experience wonderful.

SERVPRO serviced my home in Glastonbury, Connecticut when we had a mold crisis, and it was an excellent experience. I was so pleased by how well they took care of the mold in my attic.

"SERVPRO serviced my house in Newington, Connecticut. They were very responsive, professional and courteous. I will refer them to anyone I know for fire damage or water damage."

We are so pleased with the outcome of your cleaning services. Our house is now spotlessly clean. It’s comforting to know that the SERVPRO of Bloomfield/Enfield crew takes pride and care in their work. The whole crew acted very professionally and politely. Tremendous thank you.

I just wanted to say thank you to SERVPRO of Glastonbury/Wethersfield for the care the team put into our cleanup job. I appreciated the daily visits you made to check up on the situation. The project was up and running quickly, and my health is no longer in danger thanks to you all at SERVPRO.

You helped us get our home back to normal, and we are ever so thankful. Your management skills are professional and amazing, but you are also just the most kind and considerate person aside from that. Hope you have a very merry Christmas and New Year! 

Best,

L&J