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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

A Better Insurance Claims Process with SERVPRO

7/11/2019 (Permalink)

Why SERVPRO A Better Insurance Claims Process with SERVPRO We are experts at filing and expediting insurance claims to improve our clients' disaster recovery experiences.

If you’ve suffered a disaster at your home or business, you simply do not need any more hassles! That’s why our goal is to provide you with a stress-free insurance claims process. SERVPRO of Glastonbury/Wethersfield is determined to help get your life back to normal.

To make your insurance claims process as smooth and swift as possible, SERVPRO of Glastonbury/Wethersfield will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage on a spreadsheet with photos
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

Behind the scenes, SERVPRO stays current with the latest insurance developments by maintaining affiliations with the New England Claims Executive Association and the Risk & Insurance Management Society.

We are proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Why SERVPRO’s History is Important to You

Our Unique DNA

11 Reasons Why So Many People Choose SERVPRO

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

SERVPRO’s One-Stop Disaster Cleanup

7/11/2019 (Permalink)

Why SERVPRO SERVPRO’s One-Stop Disaster Cleanup For water, fire or any other type of damage, when you need experts to handle your disaster recovery, call SERVPRO of Glastonbury/Wethersfield.

Recovering from a disaster—whether it’s water, fire, storm, mold or other damage—is stressful, but SERVPRO of Glastonbury/Wethersfield makes it easier! We can take on as many of the details of your disaster remediation as you want, saving you from worry and work. With our experience, capabilities, expert staffing and all the right equipment, we are your all-in-one disaster cleanup experts, from beginning to end.

Rely on SERVPRO of Glastonbury/Wethersfield to:

  • arrive at your home or business promptly and evaluate your damage
  • act quickly to prevent more damage
  • photograph, document and pack out your possessions
  • thoroughly clean each item and store it in our clean, organized and secure facility in clearly-labeled QR-coded containers
  • remove all the damaged material from your structure
  • perform repairs or reconstruction
  • bring all your possessions back and restore your home or business to the way it was
  • coordinate your insurance claims process

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

When Others Can’t Do the Job, Call SERVPRO

Our Unique DNA

11 Reasons Why So Many People Choose SERVPRO

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

When Others Can’t Do the Job, Call SERVPRO

3/29/2019 (Permalink)

Why SERVPRO When Others Can’t Do the Job, Call SERVPRO Crews from three SERVPRO franchises responded to this scene in 2018 and handled most of the cleanup. Photo credit: Mikaela Porter / Hartford Courant

Raw sewage floating down the street ... five feet of water in basements ... more than 20 homes flooded. What a disaster! Fast, professional remediation is needed and soon!

SERVPRO of Glastonbury/Wethersfield recently partnered with two other nearby SERVPRO franchises (owned by the same management team) to successfully tackle a water disaster that numerous other disaster remediation companies couldn’t handle. On October 3, 2018 water and sewer lines in West Hartford, Connecticut were being replaced when a 60-foot-long section of new pipe liner collapsed after a rainstorm. The resulting blockage forced waste water to gush into the street. Before long, the basements of almost two dozen homes in the neighborhood were flooded and four families were displaced.

Call in the SERVPRO Cavalry!

The first SERVPRO teams to arrive found a nasty scene: the street and many driveways were flooded with dark, foul water and multiple homes were inundated with the reeking biohazard. The crews went into action, pumping out basements, drying out structures and property and removing damaged items.

When you need disaster remediation—big or small—at your home or business, SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

All three SERVPRO franchises owned by Ralph and Noemi DiCristofaro (SERVPRO of Bloomfield/Enfield, SERVPRO of Manchester/Mansfield and SERVPRO of Glastonbury/Wethersfield) sent crews and equipment to tackle this extraordinary and rapidly-worsening disaster. Together, these franchises own thousands of pieces of equipment and scores of vehicles, and employ more than a hundred professionals. Those resources of equipment and manpower allow us to respond rapidly to disasters of just about any size and type.

Biohazard Cleanup Pros to the Rescue

One key to our success on the West Hartford sewage disaster was our expertise in biohazard cleanup. All our crews are up to date in OSHA training and state health regulations. They were ready for even the toughest job!

Although other disaster remediation companies were called to the scene, each one dropped out of the project after initial work—they couldn’t keep up with the amount and difficulty of the remediation efforts needed.

In the end, SERVPRO cleaned the majority of the affected houses, drying and disinfecting structures and property. On this incredibly challenging and urgent disaster, SERVPRO safely and promptly restored homes, property and lives.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.649.0836) any time, night or day.

When you need disaster remediation—big or small—at your home or business, SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Safety After Major Water Damage

Sewer Backups Demand Fast Action

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Manchester/Mansfield.

Flood and Sewer Dangers Most People Don’t Know About

7 Essentials After Major Water Damage

Choose Your Biohazard Cleanup Company Carefully

Water Damage Cleanup Requires the Right Equipment

We’re Here for You

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need disaster remediation—big or small—at your home or business, SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Our Unique DNA

3/29/2019 (Permalink)

Why SERVPRO Our Unique DNA SERVPRO of Glastonbury/Wethersfield's attention to detail and accountability make all the difference when you have suffered a disaster.

SERVPRO of Glastonbury/Wethersfield is one of three franchises owned and operated by Ralph and Noemi DiCristofaro (the others are SERVPRO of Bloomfield/Enfield and SERVPRO of Manchester/Mansfield).

For several years now, this management team has been ranked in the top 25 of SERVPRO’s 1,800 franchises for sales performance. How do we do it? Our unique DNA!

Our different DNA here at SERVPRO stems from being a hands-on family-run business. Ralph and Noemi are involved with every aspect of their three SERVPRO franchises, and their focus on accountability and attention to detail makes all the difference!

We Hold Our Employees Accountable

Our employees are responsible for their actions. Each SERVPRO worker—in the office or the field—understands that they are often working for people who are stunned and vulnerable after suffering a fire, water, storm, mold or other disaster. Here’s a sample of what our customers say about our employees:

  • “I am grateful to have such a kind, caring and professional person as you to help on our house cleaning project.”
  • “It was a pleasure dealing with them from start to finish.”
  • “From the time SERVPRO arrived (at night and working through the night) we all felt that everything would be okay.”
  • “... very courteous and kind and did a fantastic job. I’m thankful to have had these two courteous, competent and good workers come to my home.”

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We Focus on the Details

From our prompt arrival and rapid evaluation, through the entire damage remediation process, our employees take every detail seriously. SERVPRO of Glastonbury/Wethersfield employees handle your home or office and your damaged possessions with care and professionalism:

  • “They arrived on time, got to work and did a great job. Quick, thorough and clean!”
  • “They are a very professional organization and make it easy to understand what needs to be done and why, and help to make it all fit into your schedule and just get the job done.”
  • “They explained in detail the steps and were very helpful.”
  • “We are so pleased with the outcome. The house sparkles.”

That’s the DNA of SERVPRO of Glastonbury/Wethersfield in action! When you have a water, fire, smoke, mold or storm damage disaster, trust our leadership, accountability and attention to detail to make it like it never even happened.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield brings its unique customer-centric DNA to water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time, night or day.

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Why SERVPRO’s History Is Important to You

11 Reasons Why So Many People Choose SERVPRO

More Helpful Information from SERVPRO

You may be interested in these articles from SERVPRO of Bloomfield/Enfield and SERVPRO of Manchester/Mansfield.

SERVPRO to the Rescue

Some Favorite Community Voices

We Are Ready for Anything!

We Make Your Insurance Claims Easier

We're Here for You

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Why SERVPRO's History Is Important To You

12/19/2018 (Permalink)

Why SERVPRO Why SERVPRO's History Is Important To You Trust. Experience. Expertise. SERVPRO provides them and more.

When you choose a doctor part of your decision depends on the doctor’s experience and track record of success, right? When you’re looking for a car mechanic you probably prefer one with lots of satisfied customers and many years in the business. And we bet you’d probably feel better selecting a financial advisor who has helped several friends you know achieve their financial goals.

All of this relates to why so many people who have water, fire, or storm cleanup and restoration needs choose SERVPRO. It’s about our history, our satisfied customers, and our track record of success.    

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, California. They transformed the company into a franchisor of cleanup and restoration specialists. They were so successful that by 1988 they had 647 franchises. Twelve years later SERVPRO had grown to 1,000 franchises. Today we have 1,800+.

Awards & Recognition
After years of hard work, SERVPRO began gaining recognition and awards for quality service. One of the first was when The Nashville Business Journal named SERVPRO the Small Business of the Year in 1991. Entrepreneur Magazine ranked SERVPRO the #4 franchise opportunity overall and the #1 franchise opportunity in the restoration services category in 2016. And on and on.

For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Glastonbury/Wethersfield At 860.633.8791.

This is important to you because when a natural disaster strikes your home or business you want to work with a cleanup and restoration company you can trust and you know has the experience, personnel, and equipment to do a high-quality job. What are the services and the factors that have led to SERVPRO’s success? Here are a few:

• SERVPRO of Glastonbury/Wethersfield works closely with insurance agents, property managers, and local fire/police departments to assist in community disasters
• We put your needs first. With SERVPRO, you are in charge. We work closely with your clients and always seek to meet or exceed expectations
• Among the many restoration and remediation services we provide are:

Building and Reconstruction Services

Commercial Cleaning Services

Commercial Services

Disaster Recovery Team

Fire Damage Repair and Restoration

Mold Remediation and Restoration

Storm Damage Cleanup and Restoration

Water Damage Repair and Restoration

And there’s more. We can restore damaged items that may look like a complete loss. We can provide storage for your household items while your home is under reconstruction or renovation. If it has to do with cleanup or repair or remediation or restoration, chances are that SERVPRO of Glastonbury/Wethersfield can do the work for you.   

For Disaster Cleanup Or Restoration Needs Call SERVPRO Of Glastonbury/Wethersfield At 860.633.8791.


Other Blog Posts You Might Find Helpful

11 Reasons Why So Many People Choose SERVPRO


12 Fire, Smoke, & Soot Damage Tips


Businesses Rebuild Successfully After Property Damage

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

11 Reasons Why So Many People Choose SERVPRO

11/20/2018 (Permalink)

Why SERVPRO 11 Reasons Why So Many People Choose SERVPRO Our crews are ready and able to give you the best in cleanup and restoration services

Have you noticed? Drive by many homes or businesses that have suffered water, fire, storm or other damage and you’re likely to see a SERVPRO green and orange truck. Small businesses, homeowners, corporations – they all know who to call. Here are some of the reasons why.

1. Qualified
Our repair and restoration team members have the best training in the industry. Every team from SERVPRO of Glastonbury/Wethersfield is experienced in cleanup and restoration and in answering all your questions. We come with the best equipment. Our results create a measurable difference. We live up to our motto and leave each cleaned up and restored home looking “Like it never even happened.”

2. Understanding
If you’ve suffered major property damage, SERVPRO of Glastonbury/Wethersfield understands your situation. We’ve helped people and businesses get back to normal after so many sewer breaks, fires, floods, chemical spills, roof collapses, and more. We understand the fear and confusion major property damage causes. We understand how to keep costs down, repair the damage, and get you back to living your life. We understand that we need to listen carefully and make you feel as comfortable about the cleanup and restoration as possible.

3. Immediate
You can reach SERVPRO of Glastonbury/Wethersfield any time: day or night or holiday. And when you contact us we respond within a few hours. The best way to limit damage is to start the cleanup and restoration process as soon as possible after the damage has occurred. That’s always what we strive to do.

4. Teamwork
We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

5. The Golden Rule Of Restoration
Restoring property is less expensive than replacing property. Everyone at SERVPRO of Glastonbury/Wethersfield practices the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

6. The Latest Technology
The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Glastonbury/Wethersfield to restore your property to preloss condition quickly, reliably, and more effectively.


Call Connecticut's SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime, 24/7.

7. Insurance Claims Help
We provide an itemized loss inventory to maximize the accuracy and thoroughness of your insurance claim. You receive an Excel formatted report and pictures of important items. We often work with claim adjusters and insurers and can provide just what they’re looking for so you can get what you’re looking for (reimbursement).  

8. An Emphasis On Preventing Future Losses
Our services start with prevention. SERVPRO of Glastonbury/Wethersfield will come to your business or home and do a review of how you can protect yourself, your family, your business, and your property from future losses. See our SERVPRO Ready Plan.

9. Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 46 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.

10. No Loss Too Small Or Too Big
Have multiple locations? No problem. Suffer a minor loss from water or fire or wind? We want to help. Have a massive, complex disaster to recover from? That’s within our scope of services, too. We have access to the other 1,800+ SERVPRO franchises when we need their help.

11. Neighbors
We live in or near your community. The people at SERVPRO of Glastonbury/Wethersfield know the roads, the neighborhoods, the services, the wonderful attributes, and other things that make this part of Connecticut so special to work and live in. Like you, we want our region to thrive so we’re highly motivated to do all we can to make this an even better place to be.

Call Connecticut's SERVPRO of Glastonbury/Wethersfield (860.633.8791) anytime, 24/7.

More Information on This Blog
You can learn more by reading other posts this SERVPRO of Glastonbury/Wethersfield blog:

Commercial Water Damage Is Usually Preventable. Here’s How.

Safety After Basement Water Damage

Storm Statistics & Facts For Your Safety

Your Safety After A Home Fire

Help Is Here
Questions? Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the mold, mildew, fire, and water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Call Anytime: 24/7/365