About SERVPRO of Glastonbury / Wethersfield


Ralph DiCristofaro, Noemi T. DiCristofaro, MD

Owners of SERVPRO of Glastonbury / Wethersfield

Fire, Mold, & Water Damage Restoration | SERVPRO of Glastonbury / Wethersfield

We've Got the Finest Fire, Mold, and Water Damage Restoration Services in Glastonbury, Wethersfield, and the surrounding area.

Our Mission

There's this feeling that restoration workers ought to be prepared at any moment for a tragedy. That's why some of our most common callouts involve fires and water losses. This suggests that we're used to coping around-the-clock with volatile circumstances.

Not only that, but our response team is always ready at any moment to take action. In addition to this, our experts are trained in everything from:

  • Water and Fire Cleanup
  • Cleanup of biohazards
  • Mitigation of mold

On top of this, we have plenty of teams available for any emergency repair work. Our job is easy at the end of the day: to help "customers get back in business, back to their lives."

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Our Story

Before a tragedy strikes, you can depend on SERVPRO of Glastonbury/Wethersfield. Our educational website is packed with daily blog posts designed to help you reduce risks to your property and help you make cost-effective repairs.

At SERVPRO of Glastonbury/Wethersfield, we present ways of coping with emergencies as well. Besides this, our website provides you with a good understanding of the wide variety of ways in which we can help clean up and rebuild homes and companies.

Ralph and Noemi DiCristofaro, our founders, have received several corporate awards for representing clients too. In reality, customer satisfaction is of the utmost importance at SERVPRO of Glastonbury/Wethersfield. That's why our award-winning services also involve helping clients:

  • Minimize their homes and businesses' mold and mildew
  • Maintain biochemical cleanups
  • Recover valuables after damage to soot and smoke
  • And so much more...

In a nutshell, our mission is simple - serving you since 1967, SERVPRO is the brand people know and trust in cleaning and restoration.

To tell you the truth, scheduling a service appointment for your home or business is super fast. Please get in touch with our experts at (860) 633-8791 right now.



Our Certifications

The best part about working with SERVPRO of Glastonbury/Wethersfield is that our range of certifications includes:

  • Accredited Asbestos Abatement Contractor/Supervisor
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

From initial and continuous training at the corporate training facility of SERVPRO to standard IICRC-industry certification, SERVPRO of Glastonbury/Wethersfield is equipped with the expertise to restore your house. We can manage virtually any size or form of damage with a national system of 1,800+ eligible franchises.

To learn more about SERVPRO of Glastonbury/Wethersfield, contact our team of representatives today!



Our Affiliations

You'll be happy to know that our affiliations are as follows: 

  • Bloomfield Chamber of Commerce
  • Bloomfield Rotary
  • Blue Goose International
  • Building Owners and Managers Association
  • Community Association Institute
  • New England Claims Executive Association
  • Risk & Insurance Management Society
  • Society of Industrial and Office Realtors

We've also been listed as one of the best employee workplaces for SERVPRO. Why is that, you ask?

One explanation is the high standard of training offered by SERVPRO of Glastonbury/Wethersfield. Our workers undergo comprehensive cleanup and property damage repair training too.



Our Awards

In terms of our awards, we have received everything from: 

  • Director's Gold Award
  • C.E.O. Creating an Excellent Organization
  • Rolex Award
  • Entrepreneur Magazine's Top 10 Franchise List
  • Founders Bronze Award for Outstanding Sales Performance (Top 25 Nationally)
  • Founders Gold Award for Outstanding 2016 Sales Performance (Top 25 Nationally)

To learn more about us, contact our expert team today!



Our Fire Damage Services

It can be absolutely devastating to have a fire in your commercial or home property. 

It gets worse: more than just flames and heat, fires usually result in injury. Also popular are soot damage and smoke damage. Not to mention that you might have to deal with water damage from the local firefighters who put out your fire.

The truth is, you are always in a state of shock after you encounter fire damage. That's why you need to make crucial choices quickly. But when you contact Glastonbury/Wethersfield's SERVPRO, you are assured to work with trained professionals who know how to rebuild your property and deal with your tragedy.

Besides this, we will be sure to thoroughly and rapidly bring your structure back to pre-fire condition. How do we know that? Fortunately for you, we are specialists in restoring everything from houses and furnishings to personal belongings from:

  • Fire damage
  • Soot damage
  • Smoke damage

Since fire and smoke damage are completely different, everyone needs a specific solution tailor-made for their unique circumstances. In case you didn't know, as different materials burn, soot and residue are left behind.

Plus, the damage they cause varies greatly, requiring complex techniques for cleaning. That is why the steps mentioned below are intended to illustrate our regular fire damage restoration procedure.

Read more about our fire damage restoration process here:

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof-Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration



Our Water Damage Services

The first thing that you should do after a water disaster is to get in touch with the water damage repair pros at Glastonbury/Wethersfield's SERVPRO. Once you contact us, we will restore your company, your house, and your belongings completely. Our local Connecticut teams will also drain water from your land more efficiently than ever before.

We will then make sure we dry your property as thoroughly as we can. This is accomplished by using our state-of-the-art equipment, which includes:

  • Pumps
  • Vacuums
  • Air movers
  • Dehumidifiers
  • Deodorizers

Also, we use moisture control equipment to measure, record, and complete the drying process throughout the restoration of your business or home property.

Why is this so important to us?

Our purpose is this: "to ensure that your property is safe, healthy, and dry."

Because each water and flood damage scenario is radically different, each involves a new approach tailored to your unique circumstances. But here is the thing - the water restoration process remains the same.

To see our restoration process for the typical water-damaged house, take a look at the steps below:

  • Step 1: Emergency Contact
  • Step 2: Inspection and Damage Assessment
  • Step 3: Water Removal/Water Extraction
  • Step 4: Drying and Dehumidification
  • Step 5: Cleaning and Repair
  • Step 6: Restoration



Our Mold Damage Services

A mold infestation can occur quickly when a home suffers from water damage. In as little as 48 to 72 hours, this can lead to a spread around your house. Since mold may generate irritants and allergens, to correctly resolve your mold infestation, you need a pro who has the expertise and training.

Do you suspect that there is a mold problem with your Glastonbury or Wethersfield company or home?

If that is the case, then your property can be reviewed, assessed, and remediated by SERVPRO of Glastonbury/Wethersfield.

Here is the deal - both indoors and outdoors, microscopic mold spores will grow. It makes it almost difficult to remove any mold from a company or house.

In fact, some restoration companies promote "mold removal" and even go so far as to ensure that all mold is removed. This is a complete fallacy, however.

Take a second to consider the following facts:

  • There is mold almost everywhere, indoors and outdoors. 
  • Mold spores are microscopic and float in the air and can enter your home or even touch your clothes or a pet indoors through windows, doors, AC systems.
  • Mold spores rely on moisture. Mold spores can rapidly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before we begin mold remediation, all water or moisture sources must be treated first. Otherwise, the mold can return. 
  • Mold also causes a thick, musty odor that can lead you to places with possible mold issues.
  • Even high indoor humidity can support mold growth. Keep the interior humidity below 45 percent.

Each mold damage situation is different and requires a particular solution, but our general mold remediation approach remains the same.

Our standard approach is illustrated by the steps listed below:

  • Emergency Contact - (860) 633-8791
  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration



Our SERVPRO Difference

Highly Trained Restoration Experts

SERVPRO of Glastonbury/Wethersfield is standing by to assist with your disaster recovery needs in Connecticut no matter what form of damage you experience. Our staff has received a high degree of specialized training in all aspects of restoration and cleanup of property damage.

SERVPRO employees receive initial, continuing, and advanced training at SERVPRO's Corporate Training Center and remain up to date on IICRC certifications.

You can be assured that every member of the Glastonbury and Wethersfield SERVPRO team has the skills and experience to make it look "Like it never even happened." That's because our training curriculum involves the following:

IICRC Preparation and Qualifications

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our experts are taught IICRC principles and best practices in water restoration, fire restoration, mold remediation, cleaning of carpet and upholstery, and other cleaning and restoration courses.

Employee Education Qualifications

At SERVPRO Glastonbury/Wethersfield, we believe it is very important to provide the following to our team and our clientele:

  • Education For Crews 
  • Restoration of Fire Damage
  • Restoration of Water Damage
  • Cleaning Carpet and Upholstery

Initial Franchise Training 

The training program at SERVPRO is based on a 15-day hands-on course at the SERVPRO Corporate Training Center. This course is planned specifically for future franchise owners and covers many of the topics related to restoration:

  • Restoration of Fire Damage
  • Restoration of Water Damage
  • Cleaning the Carpet and Upholstery
  • Mitigation of Mold Damage

E-Learning Training Services

Web-based training is available to all of our staff. This voluntary program is intended to be a continuous, self-paced coaching series for franchise employees.

At the end of each module, video presentations and supporting materials are followed by an examination. This keeps our technicians and office staff up-to-date with the standards of the industry and the quality support that you demand.

Classes for Continuing Education

SERVPRO of Glastonbury/Wethersfield offers credit and non-credit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. This includes courses such as:

  • Restoration of Water Damage
  • Restoration of Fire Loss
  • Understanding Mold in the Industry of Restoration
  • Loss Control and Restorative Drying
  • Mitigation Awareness Response Seminar (non-credit course) 

Around-the-Clock Emergency Repair

We do everything to repair the damage and return you to your home or business, including:

  • Assessing the damage
  • Taking urgent measures to prevent the disaster from getting worse
  • Establishing an action plan
  • Packing and storing your belongings
  • Carrying out thorough cleaning and rehabilitation
  • Providing reconstruction services for houses
  • Returning your possessions
  • Arranging your insurance claim 

Call SERVPRO of Glastonbury/Wethersfield for rapid disaster relief services from experts, 24 hours a day, 7 days a week, including all holidays.

We are proud to serve our local communities:


Ready to Get Started?

Tired of coping with fire or smoke damage?

Pro tip: urgent action is needed in many cleaning and restoration situations.

Worried about lingering water damage?

Water is especially invasive, spreads quickly through your property, and is absorbed into floors, walls, furniture, etc. Luckily, SERVPRO of Glastonbury/Wethersfield arrives quickly and starts to extract water right away!

Ready to get started?

If so, get in touch with our team!

Contact Us Now

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • Accredited Asbestos Abatement contractor/supervisor
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Affiliations

  • Bloomfield Chamber of Commerce
  • Bloomfield Rotary
  • Blue Goose International
  • Building Owners and Managers Association
  • Community Association Institute
  • New England Claims Executive Association
  • Risk & Insurance Management Society
  • Society of Industrial and Office Realtors

Awards

  • Director's Gold Award
  • C.E.O. Creating an Excellent Organization
  • Rolex Award
  • Entrepreneur Magazine's Top 10 Franchise List
  • Founders Bronze Award for Outstanding Sales Performance (Top 25 Nationally)
  • Founders Gold Award for Outstanding 2016 Sales Performance (Top 25 Nationally)