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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

Businesses: Some Things In Life Are Still Free With A PSA

12/14/2022 (Permalink)

Exterior of SERVPRO office building With a SERVPRO Priority Service Agreement you receive some free services.

SERVPRO of Glastonbury/Wethersfield is committed to providing fire and water cleanup and restoration services to reduce your business interruption costs and your recovery costs. And with a Priority Service Agreement (PSA) we will provide some services at no cost:

•    Construction evaluations
•    Disaster planning seminars
•    Emergency Ready Profile (for all your business locations)
•    Ice dam evaluations
•    Lead paint certification
•    Mold evaluations
•    OSHA 10-hour training
•    Water and fire training

Businesses and commercial property owners choose SERVPRO of Glastonbury/Wethersfield for many reasons. Among the major reasons are:

•    SERVPRO has more than 45 years of experience as a leading fire and water cleanup and restoration provider.
•    We are nearby and we have other franchises near you, too. In fact, we have 1,800 franchises throughout the nation.
•    More locations mean we get to you faster. Faster response usually means less damage done and more money saved.
•    We handled jobs of all sizes. Our Commercial Large Loss Division is composed of our best of the best in restoration.
•    We provide many services other restoration and cleanup companies don’t: document drying, move outs and construction restoration, contents claim inventory, and more.

Business Ready Plan

Another free service we provide is a Business Ready Plan. Did you know that as many as 50% of businesses close down following a disaster? Of the businesses that survive, the majority of them had a preparedness plan in place like our Business Ready Plan.

Pre-planning serves as an “insurance policy” providing you with peace of mind. Knowing your business is ready for whatever happens can communicate trust to your clients and employees. They know that even if disaster strikes your business, they don’t necessarily have to be affected.


Call SERVPRO of Glastonbury/Wethersfield. We’re the fire restoration, water restoration, and cleanup company that saves property and saves money for commercial properties and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or anywhere in between, we can help.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Don't Let Flood Damage Keep Your Glastonbury Retail Outlet Closed

8/22/2022 (Permalink)

Car in Water Flooded Rd SERVPRO of Glastonbury / Wethersfield understands how important your business is. Let us help you out.

Reopen Faster After Flood Damage with SERVPRO

Flooding can leave your business in Glastonbury closed for an extended period. Companies that recover faster continue serving the public, a greatly needed service after a flood sweeps over a populated area. You don’t have to drastically let flood damage or other disasters affect your business.

SERVPRO has a no-cost program to help businesses in Glastonbury recover from flood damage. It is called the Emergency READY Plan, or ERP. All companies qualify for this service, and it is easy to complete your profile. We also offer an app for your cell phone that assures you and your managers are always on the same page regarding how you want your company to respond to an emergency.

Businesses who enroll in our ERP find that doing so and following through during and after a disaster helps them stay open or reopen much faster than neighboring businesses confronted with the same emergency. 

Our ERP helps businesses by:

  • Providing a uniform, combined approach between your management and SERVPRO,
  • Ensuring SERVPRO technicians know the location of shut-off valves and emergency entrances, and
  • Laying out instructions for your employees.

When your management personnel first open in the morning or otherwise become aware of flooding conditions, they refer to the ERP for directions. Saving time reduces additional damage and decreases your restoration and recovery costs. The ERP explains how your company should respond and informs SERVPRO that there is an emergency and of what nature. Our combined response helps protect your business.

In addition to telling us that there is an emergency at your business, it also shows our staff where shut-off valves are so we can get those turned off and make the situation safer for everyone. A wide choice of entrances can mean we can maneuver our equipment more quickly.

Flooding creates a different environment than a fire would. An ERP means you can keep employees safe from possible harm while providing specific directions.

To receive more information or assistance in completing your own personalized ERP, call SERVPRO of Glastonbury / Wethersfield at (860) 633-8791 today.

Water Damage Repair of Glastonbury Shops Can Save Your Inventory

8/22/2022 (Permalink)

Pipe Leak For any type of water damage to your property, you can count on SERVPRO to help.

Additional Losses Prevented by Water Damage Repair

Glastonbury shop owners understand that inventory is what keeps a business thriving. You have nothing to attract customers without an extensive and diverse assortment of products. The larger your loss becomes after an event involving a water pipe’s burst seam, the more profit you lose. Water damage repair places control of your business back in your hands.

When your business in Glastonbury needs water damage repair, SERVPRO is available every day of the year. Each hour that passes with your business remaining too damaged to house your inventory results in significant profit losses. Our restoration experts can rebuild damaged areas, so this becomes just a memory.

Any commercial building needs water damage repair services when: 

  • Doors and windows stick from swelling, 
  • The drywall becomes saturated and disintegrates, or 
  • Water-related odor becomes overwhelming. 

Moisture can lead to swelling of wooden frames, causing them to stick and trapping additional humidity inside. Metal frames can also do the same if they rust or paint bubbles and blisters from damp conditions. We fix the initial problem of intrusive water and then dry out your store rooms, clean them to eliminate any soiling caused by the previous moisture, and check for any deficits in wiring and structure.

Wet drywall can harbor moisture that can affect your inventory. Dampness can assist microbes in attacking not only your drywall and other building materials but also causing damage to your existing products. Our reconstruction technicians remove damaged drywall and replace it with new materials as soon as we establish dry conditions.

Foul odors can continue to irritate you, your employees, and your customers after we finish the needed restoration work. Our certified Odor Control Technician knows which methods to utilize and combine to provide you with the desired results. 

Local businesses can reach SERVPRO of Glastonbury / Wethersfield at (860) 633-8791. We are always ready to help protect your business with this and other services, and all scaled to match your business’s specific needs.

Wethersfield Businesses Rely on SERVPRO After Mold Damage

7/26/2022 (Permalink)

SERVPRO mold sign Commercial mold remediation services by SERVPRO are second to none. Call now for the help you need.

Containment Setup After Mold Damage 

Containing the mold damage in commercial Wethersfield properties is crucial to prevent an aggressive spread of the contamination. Restorers put a lot of effort and resources into establishing strong containment systems to prevent the airborne spores and mold fragments from leaving the affected area. 

SERVPRO follows the IICRC S520 guidelines while restoring mold damage in Wethersfield commercial properties. Once the techs identify the mold-affected areas in your establishments, they seal off the HVAC system and erect isolation barriers using heavy-duty 6-mil polyethylene sheeting. The containment areas can be large or small, depending on the extent of the infestation.           

Is Full-Scale Containment Always Needed During Commercial Mold Remediation? 

Containments for mold damage remediation in your Wethersfield property can be of three types-

  • Source containment
  • Local containment
  • Full-scale containment

The extent of the fungal contamination and the presence of other factors such as moisture problems determine whether the techs use a full-scale containment or not. While a full-scale containment can be intrusive and affect your ability to serve your customers, it might be necessary for some situations. 

SERVPRO techs establish full-scale containments by erecting critical barriers to separate the affected areas from unaffected areas of the building. In most situations, techs also construct decontamination chambers with PVC piping or wood studs if a full-scale containment is required. In some commercial buildings, techs also use prefabricated enclosures to save time. 

The decontamination chambers provide a transition space between the contaminated and surrounding clean areas. ‘Z’ or ‘T’ shaped plastic flaps on the decon chambers allow the techs to enter and exit.  

Call SERVPRO of Glastonbury / Wethersfield at (860) 633-8791 to talk to one of our mold specialists. Remember, We’re Faster To Any Size Disaster.   

The Effects of Water Damage in the Glastonbury Office Building

7/26/2022 (Permalink)

SERVPRO lets connect sign Commercial water damage restoration in Glastonbury is no DIY project. We provide the best quality work around.

Efficient Repairs for Glastonbury Businesses Following Water Leaks

Water damage at your Glastonbury office is a nuisance. Sometimes the damage could be brought about by weather-related issues, such as a leaky roof. Other times it could be due to an operational problem, such as toilet overflows, ruptured pipes, or equipment condensation. Some of these events cannot be avoided. However, a clear assessment of the risks at your facility and the right company can significantly prevent the damages incurred.

The effect of water damage at a Glastonbury workplace can add up to some hefty bills, especially if the issue is not addressed quickly. The cost includes repair or replacement of damaged items important to the office operations and the costs of water extraction, cleanup, and restoration of the building. SERVPRO has the right tools to tackle the problems, which significantly improves our response in both quality and efficiency. We understand that a leak in the wrong place can shut down production or displace office workers; hence respond rapidly to minimize downtime.

Office losses can arise from

  • Damage to office equipment and furniture
  • Destruction of computer files and paper records
  • Loss of income in case of a shutdown

When an office is afflicted by water, there could be damage to equipment and other office items. SERVPRO teams help move furniture and equipment to a dry area, where we can disinfect and dry safely. If computers have been exposed to water, we recommend a qualified electrician evaluate the equipment before operating them.

The dangers

Unaddressed damage in your place of work may destroy its appearance or make you look unprofessional. Discoloration, cracks in the foundation, warping, swollen floors, and peeling or bubbling paint does not only challenge the structural integrity of your business. You could accidentally be relaying a message of laziness, inefficiency, and inability to solve problems.

Secondary water damage in offices

  • Poor indoor air quality
  • Mold growth
  • Structural support warping

SERVPRO of Glastonbury / Wethersfield has experience in commercial water recovery and is ready to act quickly to serve you. Call us at (860) 633-8791. We're Faster To Any Size Disaster.

Is Your Business Ready for Winter—and Winter Storms?

12/8/2021 (Permalink)

A man shovels snow in front of a business Don't let a snow or ice storm put your business at risk!!! SERVPRO of Glastonbury/Wethersfield has advice to help you weather the storm successfully.

Here in central Connecticut, business owners know that winter brings the unpredictability of winter storms. If a big snow and ice storm hits, or a long cold snap, your commercial facility is vulnerable to damage. Are you ready to handle it?

Here are some important steps you can take now that will help you get through a storm or freezing temperatures while protecting your building, your equipment and inventory, your employees’ safety and your ability to continue running your business without interruption.

Before a Storm Hits

Before the snow or temperature starts dropping is the time to start your preparation. Start by taking a look at your building and property, and then make decisions and implement plans that will protect your business.

When a big winter storm hits, you won’t be the only business owner who needs the services of a good local disaster remediation company. Do your research ahead of time, and identify a reliable company that will respond quickly to your winter storm emergency, like SERVPRO of Glastonbury/Wethersfield. With the right people and equipment, we are ready to start repairing and restoring your building and its contents.

Make Important Decisions

  • Be sure your property/casualty insurance coverage is sufficient
  • Inventory your business’s assets, including records, supplies and equipment, and store a copy of this critical information offsite
  • Create a plan for communicating with your employees, suppliers and clients in an emergency, including up-to-date contact information
  • If you’re responsible for snow removal, hire a contractor or assign an employee to clear snow and ice from your driveway, parking area, walkways and roof

Prepare Your Equipment and Facility

  • Check and maintain your snow removal equipment
  • If you don’t already own them, buy portable heaters, generators and snow removal equipment, as well as rock salt and sand
  • Evaluate your facility to locate the areas at the greatest risk for damage from frozen pipes, a roof collapse or loss of heat or electricity
  • Check and maintain your heating equipment
  • Determine which equipment to protect from cold and how you will restore electricity to your equipment
  • Seal drafty areas (around windows, doors or attics) and repair any damaged or leaky roofs

During a Storm

  • As often as necessary, clear snow and ice from driveways, parking areas, walkways and your roof.
  • To keep your pipes from freezing, turn on faucets to allow a slow, continuous drip
  • Periodically check your facility’s temperature and keep warm air moving around vulnerable equipment.
  • Communicate regularly with employees.

Here To Help®

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

SERVPRO’s Hospital-Grade Disinfectant Now Available to Glastonbury-Area Businesses

8/23/2021 (Permalink)

Certified: SERVPRO Cleaned window decal SERVPRO's safe and highly effective disinfectant, SERVPROXIDE, can help you show your customers how seriously you take their safety.

When the COVID-19 pandemic hit the U.S. in 2020, SERVPRO responded by creating a new service called Certified: SERVPRO Cleaned. We set the bar for professional corporate pathogen cleaning standards by bringing our professional skill, our highly-trained crew members and our unique products to the task.

One key to this targeted corporate cleaning program has been our in-house hospital-grade disinfectant, SERVPROXIDE™, which kills 99.999% of bacteria and viruses when used as directed. Now, SERVPRO is excited to announce that SERVPROXIDE disinfectant—the first product we have sold directly to customers in our 50+-year history—is now available for customers on Amazon Business.

A Sanitized Facility Inspires Customer Confidence

Once again, as colder weather approaches and COVID-19 cases rise, business owners know that demonstrating the highest standards of clean in their facilities is important in sustaining customer confidence. In fact, a recent Harris Poll showed that 71% of consumers expect businesses to have higher cleanliness standards than they do in their own homes. (A “Cleaned with SERVPRO Disinfectants” window sticker is available with some purchases.)

“Since launching our professional pathogen cleaning service, our customers have been asking for support with their daily follow-up cleaning. We listened,” said Mike Stahl, SERVPRO’s Chief Marketing Officer. “SERVPROXIDE can elevate everyday cleaning for business owners as they proactively clean registers, door handles, restrooms, counters, tabletops, or any other surface.”

SERVPROXIDE disinfectant has earned the EPA’s lowest toxicity rating and is NSF-rated for use on food contact surfaces with no rinse required. Yet, when used as directed, it kills a wide variety of harmful pathogens, disinfects hard surfaces, sanitizes soft surfaces and neutralizes odors on fabrics and carpets. Nonetheless, if you experience a COVID-19 event at your business, SERVPRO recommends having a professional pathogen cleaning service sanitize your facility. 

What Does SERVPROXIDE Have to Do With Pineapple?

We just couldn’t help sharing this review!

“Being 100% sure that our cleaning practices are effective gives us the opportunity to focus on what we do. We make pizza!!! Anyone that works in a high-volume pizzeria knows what a whirlwind of chaos it can be. The fact that SERVPROXIDE is ready to use and requires no dilution, gives me peace of mind about what we’re using on our food surfaces, as well as NSF and EPA registrations. I want our customers to know that we take their health seriously, and that’s why we choose to use SERVPROXIDE in our food truck. You trust us to make pizza, we trust SERVPRO to make our disinfectant. It’s as simple as that. Also, pineapple DOES belong on pizza,” stated Danny Bruckert, owner/pizza maker for Groundlings Pizza Co., Brooklyn, NY.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Count on SERVPRO for Commercial Water and Fire Damage Cleanup

8/13/2021 (Permalink)

Workers in a warehouse with shelves and boxes When you have a water, fire or other emergency at your commercial facility, SERVPRO of Glastonbury/Wethersfield will get you back to work fast!

SERVPRO of Glastonbury/Wethersfield provides a gamut of essential services for commercial facilities. You may know us as the company to call when you have been hit by a fire or water damage emergency. Well, we also provide routine commercial cleaning services, cleanup after strong wind storms, mold eradication services and even tricky biohazard cleanup. Our crews are widely trained to handle any of these situations at your commercial building.

Beyond that, we are sensitive to the specialized needs of business owners and managers, and strive to return your building and property to pre-damage condition as quickly as possible, without sacrificing quality. In addition to being efficient and effective, our crew members are respectful of your needs throughout the duration of the restoration. Read on for some of our customers’ stories.

“SERVPRO of Glastonbury/Wethersfield is my go-to company when it comes to emergencies. You guys are always prepared to come to the rescue, and have helped my business stay up and running. All the workers have been very knowledgeable, polite and great to work with, every time they’ve come to assist me. You always make sure the place is nice and neat after providing your services, too. Your great service really stands out, and I will never hesitate to recommend you to my friends.”—Calvin in Rocky Hill

“I own a large industrial building in Marlborough. We had a small fire in the kitchen and SERVPRO came to do the cleanup. They were fast and courteous. Highly recommended!”—David in Marlborough

“When my business suffered ice dam damages, SERVPRO of Glastonbury/Wethersfield came to the rescue and provided their services. The crew walked us through the whole process, and were very professional and understanding the whole way through.”—Sam in Glastonbury

“We had an excellent experience with SERVPRO of Glastonbury/Wethersfield when we had a massive commercial water loss. Water spilled everywhere due to a pipe burst, and they took care of it. SERVPRO is an excellent emergency service company.”—Jenn C. in Glastonbury

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Don’t Let a Hurricane Shut Down Your Wethersfield Business

7/28/2021 (Permalink)

A hurricane cloud spins in the sky There's a lot you can do to protect your Wethersfield business from hurricane damage. Follow these tips from SERVPRO of Glastonbury/Wethersfield.

A hurricane or strong wind storm hitting your commercial building can be a true disaster, one that might threaten the continued survival of your business. You can’t stop Mother Nature, but you can be ready to prevent damage and recover quickly if you get hit by a storm. So, during hurricane season, Wethersfield business owners and managers should take these precautions to avert the worst effects of a hurricane.

Long Before the Storm Hits

If your business is located within 50 miles of the coast—and all of Wethersfield is!—then you are at increased risk of suffering both property damage and a business interruption from a hurricane.

  • Stay informed about potential hurricanes and other storms. You can sign up the National Hurricane Center to receive updates of threatening weather.
  • Long before a hurricane is in the forecast, you should create a business continuity plan that details how your business will recover from storm-related and other damage.
  • Keep a well-stocked emergency kit on hand, including first aid equipment, battery-powered radio, flashlights and a supply of nonperishable food and water.
  • Maintain an updated emergency contact list of all your employees.
  • Decide which storm damage remediation company—we suggest SERVPRO of Glastonbury/Wethersfield!—will handle your cleanup and restoration.

When the Storm Is on its Way

A storm is coming, and Wethersfield is forecasted to feel the effects. Now is the time to get to work protecting your physical plant from wind and rain. Take as many of these precautions as you can before the hurricane hits.

  • Cover your windows and doors with plywood or hurricane shutters.
  • Make sure that exhaust fans, solar panels and HVAC equipment are firmly attached to your roof.
  • Move vehicles inside to a garage or warehouse. Lash down signs, dumpsters and other heavy objects outside your building.
  • Inside, move documents to a secure area, above ground level. Cover computers, copiers and other electronic equipment with plastic sheets.

After the Storm Passes

  • Use your contact list to check in with your employees.
  • Contact your insurance company ASAP to get a start on processing any property damage claims.
  • Take photos and video of damage, and keep receipts for storm-related expenses.
  • Contact SERVPRO of Glastonbury/Wethersfield for the quickest, most thorough storm damage remediation at a time when lots of Wethersfield businesses will be competing for storm cleanup services.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Biohazard Contamination at Your Glastonbury Business? Quick, Call SERVPRO!

7/15/2021 (Permalink)

Crime scene tape A biohazard contamination at your Glastonbury commercial facility needs to be cleaned up quickly, safely and completely. Call SERVPRO ASAP!

Without notice, your Glastonbury commercial facility may be contaminated with biohazardous substance, such as sewage, blood or other body fluids, or hazardous chemicals. These substances put the health of you, your workers and your customers at risk, and may require that your business shut down until the cleanup is complete.

That’s why it’s essential to start the clean up quickly and complete the job according to OSHA and local health regulations. This is the time to call on an experienced professional biohazard cleanup company like SERVPRO of Glastonbury/Wethersfield. We will arrive promptly, with all the know-how and equipment to safely remove and dispose of your biohazard contamination.

SERVPRO Has the Experience to Handle Tough Biohazard Cleanup Jobs

At SERVPRO, we can handle just about any cleanup job there is in Glastonbury, from water to storm to fire to mold damage. Biohazard cleanup is in a category by itself, though, and that’s why SERVPRO has prepared our crews with training, equipment—and empathy. Many biohazard jobs are dangerous and even emotional situations, so our people treat you and your property with the utmost respect.

SERVPRO is available to respond to your biohazard situation at any time of the day or night. We will show up quickly to evaluate the problem and begin the cleanup ASAP. You can rely on our qualified professionals to return your contaminated facility back into a clean and safe place for you, your customers and your employees.

When you first discover the biohazard contamination, we recommend that you follow our Biohazard Emergency Tips to protect your property and anyone in the building.

SERVPRO Cleans Up All Kinds of Biohazards in Glastonbury

We at SERVPRO deal with just about any type of biohazard situation, including:

  • Sewage backup
  • Crime scenes
  • Accidental deaths, suicides and homicides
  • Bloody accidents
  • Animal waste and remains
  • Chemical spills
  • Drug labs

Sewage Backups

Unfortunately, when your sewage system backs up, it carries harmful pathogens such as bacteria and viruses. Once we remove the sewage, we finish the job by completely drying, disinfecting and deodorizing your structure, furnishings and possessions.

Accidents and Crime Scenes

Accidents and crime scenes can be very upsetting for you, your employees and your customers—and they also pose real health risks. SERVPRO crews clean up and properly dispose of blood, body fluids and other contaminants quickly, safely and respectfully.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Get Ready to Welcome Back Your Customers!

4/23/2021 (Permalink)

A Certified: SERVPRO Cleaned shield on a business's door Your customers want reassurance that your store or restaurant is clean and healthy. A Certified: SERVPRO Cleaned shield says it all.

We are thrilled at the clear signs that the national and local economies are bouncing back from the effects of the pandemic! Central Connecticut business owners are eager to welcome back those customers who haven’t been comfortable shopping and dining in person since the pandemic hit in 2020. Still, living through such an anxious time has left many people feeling cautious about going out to retail businesses and restaurants. The steps you take now to reassure people can make a big difference in how comfortable they will be to walk through your doors again.

SERVPRO wanted to know if keeping business facilities notably cleaner would make people more likely to patronize a business, so we commissioned a survey* last year. The answer was a definite “yes.”

  • More than 80% of respondents want businesses to clean more thoroughly than they did prior to the pandemic
  • 71% want the stores and restaurants they visit to be cleaner than their own homes
  • 76% feel that the cleanliness of a business is a direct reflection of the overall management of that business
  • 70% of respondents seek to minimize exposure to the coronavirus when shopping or dining out
  • 64% are more likely to patronize a business that displays a “professionally cleaned” decal than one that doesn’t

Let Your Customers Know How Clean Your Business Is … Right on Your Front Door

SERVPRO of Glastonbury/Wethersfield possesses deep experience in providing emergency services for biohazard cleanup and decontamination of commercial facilities. We are also your reliable source for routine commercial cleaning. With our experience, equipment, products, procedures and skilled staff, we bring a higher standard to clean to your business facility—especially now, when it matters so much to your customers.

As a complement to our established corporate cleaning services, SERVPRO launched Certified: SERVPRO Cleaned in 2020 in response to the pandemic. This new service for business and homeowners includes both preventative and post-pathogen exposure deep cleaning and disinfecting. Built on defensive pathogen cleaning methods, the new program far exceeds standard janitorial cleaning practices.

Certified: SERVPRO Cleaned is based on our 3Cs:

  • Consult: We interview you and examine your facility to determine your specific needs and create a tailored cleaning strategy
  • Clean: Using proprietary EPA-approved hospital-grade cleaning solutions, SERVPRO meets or exceeds CDC standards for cleaning and disinfecting
  • Certify: Tell your customers at a glance that your facility is the cleanest and safest possible with our Certified shield for your window or door and our digital emblems and other collateral for marketing

Welcome your customers back by showing them that you’ve done all you can to keep them safe and healthy by becoming Certified: SERVPRO Cleaned!

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

*Proprietary study prepared by Message Factors, Inc. Results are based on experiences and perceptions of 1,000 consumers surveyed May 2020.

Business Water Flood Damage Cleanup SERVPRO of Glastonbury / Wethersfield

3/22/2021 (Permalink)

Business Water Flood Damage Cleanup SERVPRO of Glastonbury Business Water Flood Damage Cleanup SERVPRO of Glastonbury

Business Water Flood Damage Cleanup SERVPRO of Glastonbury / Wethersfield

When you need business water flood damage cleanup in Glastonbury CT, you want professional SERVPRO service. When floodwaters enter your building, they damage your property and disrupt your business. Without immediate flood remediation and emergency water cleanup, the destruction and financial losses continue adding up.

Floodwater does more than saturate porous surfaces. Before water enters your building, it picks up dirt, sewage, and other contaminants along the way. Once inside your building, dirty water seeps beneath your flooring and soaks into your drywall. It contaminates everything it touches. 

At SERVPRO of Glastonbury / Wethersfield, we’re water damage restoration experts and we work fast. We remove the water, clean contaminated surfaces, and dry everything. Our industrial-grade equipment helps us work quickly to minimize the damage and decrease your business downtime.

SERVPRO Water Damage Cleanup Near Me

Floodwaters aren’t the only type of water that can shut down your business. Malfunctioning appliances and broken pipes send water flowing through your property. Extreme weather causes flooding when and where you least expect it. Water damages your walls and furnishings. It seeps into storage areas, offices, and retail spaces. It causes basement water damage, and it quickly destroys stock, equipment, and products for sale. 

Our local SERVPRO-certified professionals remain on-call to help you 24/7, seven days a week, all year long. We're here when there’s a major flood. We’re still here after CAT-response teams, and out-of-state water damage companies leave town. We’re close to you and your business. We respond rapidly to your flood damage and other emergency water cleanup needs.

Walkthrough and Inspection

During our business water flood damage cleanup in Glastonbury CT, we follow a step-by-step plan. Our process begins with a walkthrough. We inspect the flood-affected areas and determine your needs. We quickly establish a flood restoration plan in compliance with your specifications.  

Remove Undamaged Property

Our team does more than business water flood damage cleanup in Glastonbury CT. We also do our part to help you minimize your financial losses. We understand that commercial insurance policies exclude some water damage claims. Whether they provide coverage or not, we take steps to help you protect your property and minimize your financial losses.

That’s one of our primary goals when we separate damaged and undamaged property. We prevent contaminated property from damaging uncontaminated property by removing it to a safe, dry place. This helps you comply with your insurance policy requirements and it helps save you money. 

Water Extraction

Water extraction is a critical step of business water flood damage cleanup in Glastonbury CT. Walls, floors, carpets, upholstery, and other porous surfaces absorb water and remain saturated. They begin decaying, and they allow mold, mildew, and bacteria to grow. We use our extraction equipment to quickly remove the water and stop the deterioration. 

Dry Out 

When SERVPRO does business water flood damage cleanup in Glastonbury CT, we focus on removing all the water. Even a small amount of moisture allows bacteria, mold, and mildew to grow and cause potential health effects. We use industrial dryers to dry out residual moisture from wooden, carpeted, upholstered, and other porous surfaces. 

Dehumidification 

Dehumidification is our next step in business water flood damage cleanup in Glastonbury CT. Our dehumidification process removes the moisture that often remains in the air. Our precision calculations take into account the area, relative humidity, and temperature. These factors help us identify the correct number of industrial dehumidifiers, and they guide our placement for maximum effectiveness. 

Odor Removal 

Regardless of the source, floodwaters often contain contaminants that leave behind an unpleasant smell. The SERVPRO deodorizing operation removes these lingering odors. Our team uses industrial equipment and quality deodorizing solutions to scrub the air.  

Restoration Completion

When we complete our business water flood damage cleanup in Glastonbury CT, most locations require some degree of water damage reconstruction and restoration. We perform tasks such as drywall replacement, flooring replacement, and wall painting. We clean or replace carpeting, upholstery, draperies, and decor based on your designations.

Our salvage team removes unsalvageable property from your location. We retrieve salvaged items for required cleaning, repair, and refurbishment. We take care of the details and perform the tasks necessary to get you back in business.  

Contact SERVPRO of Glastonbury / Wethersfield

We’re your local SERVPRO of Glastonbury / Wethersfield team, and we respond to your emergency 24/7. Contact us for an emergency response to your business water flood damage cleanup in Glastonbury CT.

Avoid Commercial Water Damage by Preventing Ice Dams

12/8/2020 (Permalink)

Icicles hang from a building Icicles hanging off your commercial building can be a sign that water damage is occurring. Follow our tips to avoid trouble!

Icicles hanging from your business’s gutters may look lovely this time of year, but what’s not lovely is the water damage that can result! Those icicles may be a sign that water is backing up under your roof. From there, it can seep through ceilings, walls and insulation, and create a real water disaster, putting your furnishings and structure at risk of costly water damage. Take steps now to prevent ice dams from forming on your building.

But how do icicles and snow cause water to penetrate your building’s roof? They’re frozen, right? Not always.

When snow piles up on your roof and is melted by the warmer air below the roof inside your building, here’s how ice dams can form: the water begins to run down toward the eave, but then refreezes as it’s exposed to air and snow. The process repeats itself until a solid hump of ice has formed just above your gutter, often with those shimmering icicles dangling below the gutter. But that ice blocks the path of any further meltwater—which, with nowhere to go, gets forced back up under the roofing. Here comes water damage!

Ice Dams? Not on Your Commercial Building!

The best way to prevent ice dams is to make sure that the space beneath your commercial building’s roof never gets warm enough to melt snow. And the best way to do that is to focus on properly insulating and venting that part of your building.

  • Learn and follow the guidelines and codes on how to insulate your building. The goal is to avoid losing heat through the ceiling of your workspace.
  • Use foam sealant and foam-backed boards to seal off any areas where warm air is leaking out of your workspace. Likely culprits are channels where pipes and electrical cables travel through walls or ceilings; walls adjacent to masonry; and the space around HVAC ducts. These can all be sealed with spray foam. Boards can be used to seal off scuttles and other larger openings.
  • Improve your building’s roof and attic ventilation; this may include soffit vents, a ridge vent (if your roof is peaked) and baffles at the eaves.

Here are other ways to prevent ice dams:

  • Lay heated cables along the edges of your building’s roof to melt snow before it can form a curb.
  • Every autumn after the last leaf has fallen, have your gutters cleaned Clogged gutters can stop meltwater in its tracks, making it more likely to refreeze.

If you do spot an ice dam on your building, don’t wait for water damage to start! Call SERVPRO of Glastonbury/Wethersfield and we’ll get right to work removing the dam. And if there’s any water damage to your structure, SERVPRO will take care of the restoration, from beginning to end.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Does Your Commercial Property Have a Mold Problem?

8/27/2020 (Permalink)

Mold grows on a floor by a radiator pipe Mold loves water, so remove moisture problems to prevent mold from growing in your commercial facility.

A mold problem at your commercial building can happen quickly and with little warning. All it takes is a water leak plus 48 hours—and you may be looking at a stubborn mold infestation. And don't forget, mold remediation can be costly and time consuming.

Microscopic mold spores are found almost everywhere, both inside buildings and outdoors. They float in the air, and can find their way into your building through several avenues: open windows and doors, your HVAC system, on your clothing or even on a pet!

The good news is that mold won’t grow exponentially where there is no moisture issue. Focus on eliminating moisture to prevent a mold problem in your commercial facility.

Mold + Moisture = BFFs

When exposed to water, mold spores can quickly grow into colonies. It’s these large groups of mold spores that may produce allergens and irritants. Even humidity that’s higher than normal (more than 45%) can encourage mold growth.

While a sudden flood of water at your building (caused by a burst pipe, storm-driven water penetration or a community-wide flood) is a problem you can’t ignore, many commercial mold issues begin with minor water damage, such as a dripping pipe or water fixture, a small leak in the roof or even just an overly-humid environment. If you don’t know you have a water problem, the resulting mold infestation will have lots of time to establish itself. 

Before you begin mold remediation, you need to address all sources of water or moisture in your commercial building—or the mold may just start growing again.

How Do You Know if You Have a Mold Problem?

One big clue that you have mold in your commercial facility is detecting a strong, musty odor. If your employees or customers notice musty or moldy smells, or report problems with health effects, you should investigate a potential mold problem.

If you notice condensation in any area of your facility, it could mean that your humidity is too high, which could cause moisture buildup and mold growth.

If your building has a history of moisture problems, you’ll need to check regularly for leaks and water buildup—and address the problem promptly. You should also regularly inspect your commercial building’s ductwork and HVAC systems.

Finally, if you discover that building materials or furnishings are visibly wet or moldy, act quickly to stop the leak and remediate the mold. Remember, if more than 48 hours have elapsed since the leak started, your facility may already have become a mold factory. 

Call on SERVPRO for Complete Mold Remediation

You may be able to remedy small moisture problems on your own, but if you discover a large amount of mold growth, don’t hesitate to reach out to an experienced mold remediation company like SERVPRO of Glastonbury/Wethersfield. Our expert staff includes:

  • microbial remediation specialists
  • water damage restoration technicians
  • structural, upholstery and fabric drying techs
  • odor control technicians

SERVPRO will arrive at your location promptly and put our training, experience and equipment to work to contain the mold infestation, halt damage, remediate all traces of mold and restore your property and facility to its pre-damage condition.

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia`
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a storm, fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Call SERVPRO for Professional Deep Cleaning of Your Business

7/27/2020 (Permalink)

A cleaning crew in hazmat suits and protective gear Not every cleaning service can do the deep cleaning that removes viral pathogens. Call the pros at SERVPRO of Glastonbury/Wethersfield.

The meaning of “clean” has changed drastically in recent months. Many business owners need to have their facilities deep-cleaned and sanitized to remove viral pathogens, meet state regulations and alleviate customer concerns, but they don’t know where to turn.

Fortunately, SERVPRO of Glastonbury/Wethersfield is prepared—with people, procedures, equipment and products—to bring the highest level of cleaning and reassurance to its clients. Read on to learn how SERVPRO has helped many local businesses with its professional deep cleaning service.

Highest Cleaning and Sanitation Standards

With new workplace procedures recently put in place, we want to start fresh with a professional deep cleaning of our entire office. We needed a company adhering to the highest cleaning and sanitation standards during this crisis. When it came down to it, SERVPRO of Glastonbury/Wethersfield was our top choice; they had all the necessary certifications we were looking for. We couldn’t be any more gracious for all the cleaning they did to help keep our business going after a swift but firm inspection we had to go through. Thanks again!

— Joey in Wethersfield, CT

Having a nearby case … was scary. The state came in and a lot of businesses, including where my sister works, were shut down after inspection. We spoke to one of the businesses that got back up and running the next week, wondering how they did it. SERVPRO of Glastonbury/Wethersfield was their answer, and soon it was what saved my sister’s job and company. … We’ll be spreading the word to everyone we can to help keep other businesses open as well. Thank you, SERVPRO!

— Peter in Glastonbury, CT

Our small business was disinfected, cleaned and sanitized for the virus inspections, right down to the last button on each computers’ keyboard. Thank you, SERVPRO of Glastonbury/Wethersfield!

— Howard in Wethersfield, CT

After the announcement that schools were opening back up, we were delighted but also nervous about how to handle cleaning our entire daycare, or how to ensure parents that our facilities were going to stay clean. We did not want to go through our own stock of cleaning supplies, and we didn’t know where to turn. So we called SERVPRO of Glastonbury/Wethersfield. We now have a freshly sanitized and deeply cleaned facility and can confidently move forward ensuring parents that their children will be safe.

— Amanda in Wethersfield, CT

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you need deep or routine cleaning of commercial facilities, or if your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Protect Your Small Business from Fires

7/15/2020 (Permalink)

A burnt-out office with desk Even a small fire at your commercial property can cause lots of damage and put your continued operation at risk. Here are ways to prevent that.

The last decade has seen a 5% growth in fires in nonresidential buildings, according to a 2018 report from the Federal Emergency Management Agency (FEMA). This increase in commercial fires has been costly, as they have been accompanied by a 36% growth in insurance claims.

So, while large, sudden disasters like wildfires are a real reason for concern, a fire of any size or origin—if not caught and extinguished quickly—can at a minimum interrupt your business, and at worst, destroy your commercial property and potentially put you out of business entirely.

Know How Small Business Fires Start

If you know how, where and why a commercial fire is most likely to start, you’re better prepared to prevent one. These are the most common sources of commercial property fires, followed by steps you can take to help prevent them.

Cooking Equipment (29%)

  • Clean office kitchen areas daily.
  • Ban hot plates.
  • Have stoves, ovens and other cooking equipment serviced at least annually by a qualified technician.      

Electrical Equipment (12%)

  • Make it a regular practice to inspect appliance cords and check light fixtures, bulbs and displays for visible signs for damage.
  • Unless absolutely necessary, don’t use extension cords.
  • Keep trash cans, paper, cardboard boxes and other combustible materials away from outlets, panel boxes or other heat-producing electrical equipment.

Heating Equipment (11%)

  • Don’t use portable space heaters.
  • Keep combustible materials at least three feet from boilers, furnaces and other heating units.
  • Have your heating, ventilation and air conditioning (HVAC) equipment serviced by a qualified technician at least annually and before each seasonal startup.

Arson (10%)

  • Light all areas of the property, including parking lots and garages.
  • Establish a security program that controls access to your building. If appropriate, arrange for a security guard to make rounds of your facility.

Smoking (5%)

  • Prohibit smoking in the building.
  • Place non-combustible containers outside exterior doors for disposal of smoking materials.
  • Install smoke detection equipment in bathrooms, closets and other areas that may be used for unauthorized smoking.

The Fundamentals of Fire Prevention

Follow these essential fire prevention steps, just as you would at your home, to be prepared in case a fire does break out at your commercial building.

  • Equip your building with smoke detectors and fire extinguishers that meet local and state regulations.
  • Test detectors and extinguishers regularly, change batteries annually and replace equipment if it is defective or approaching its end of life.
  • Document evacuation procedures, communicate them and hold regular emergency drills.

If a fire strikes your small business, call a professional disaster recovery company like SERVPRO of Glastonbury/Wethersfield to help you recover quickly and completely. SERVPRO is also an expert in remediating the water and smoke damage that often accompanies a fire.

If your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a fire, water, wind, mold or biohazard disaster, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Keep Rainwater Out of Your Building

4/23/2020 (Permalink)

A roof and gutter Keeping your gutters clear of debris is just one way to stop rainwater from entering your commercial property and causing a water or mold disaster.

Whether it’s a small seepage that you may not notice until you have a stubborn mold problem, or a gusher that runs down your walls and across your floors, you want to prevent a flooded commercial property.

Preventing a rainwater disaster starts at the top: your roof. Its drainage system is designed to route water off your roof and direct it safely to the ground and away from your structure. Stay dry by knowing the condition of your roof and drainage system, and making any necessary repairs without delay.

Care for Your Roof Drainage System

Inspect and clean the roof and its drainage system, including gutters, interior drains and scuppers, at least twice a year, ideally during the spring and fall, and after any severe weather.

  • Remove loose objects and debris that could end up in the drainage system. Check under and around roof-mounted equipment, satellite dishes, antennas and solar panels.
  • Check slope of roof cover system. Standing water can indicate that your roof is not sloped properly.
  • Clear the gutters of roofing granules and gravel. If these materials accumulate, they can alter the slope of the gutter and obstruct the flow of water.
  • Check gutters for standing water and clear any blockages. If you find standing water but no blockage, make sure that the gutter is properly sloped to the downspout.
  • Check downspouts to be sure they funnel water away from the building.
  • Inspect for cracks around roof drains and repair if necessary.
  • After severe weather, check the roof and drainage systems for leaks and damage, and repair if necessary.

When you repair or replace the roof and/or gutters:

  • When re-roofing, be sure that all drains, scuppers and gutters are returned to their original operating conditions.
  • When replacing gutters, consider installing larger gutters to carry more water from your roof.

Check Air Conditioners and Drains

If you have a roof-mounted air conditioning system:

  • Check the drain lines to make sure they direct rainwater off the roof and away from the building.

If you have wall or window air conditioners:

  • Make sure the internal drain pipe is big enough and water flows freely.
  • Be sure the unit sleeve is tilted slightly toward the exterior wall.
  • Check caulking and weather stripping for gaps, cracks and other damage, and repair if necessary.

Keep Trees Trimmed

  • Trim back trees near your building to keep leaves out of the drainage system.

If your business suffers a water disaster, call SERVPRO of Glastonbury/Wethersfield. We’ll handle everything: water removal, mold eradication, pack-out and restoration of your furniture and items, and structure repair and reconstruction.

If your business suffers a water disaster from a rainstorm, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a water disaster from a rainstorm, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

8 Ways to Prevent Frozen Pipes at Your Business

12/8/2019 (Permalink)

Water pours from a ceiling light fixture in an office Help avoid costly water damage by taking steps before a big freeze puts your commercial property at risk from a frozen and burst pipe.

Frozen pipes are a leading source of commercial property damage during severe winter weather. If a pipe freezes and then bursts in your office, restaurant, warehouse or other commercial building, your business can suffer water damage costing tens of thousands of dollars—which can put you out of operation for days or weeks. Reduce your risk of winter water damage by taking these eight steps.

1. Keep the Cold Out

Seal windows, doors and other openings on exterior walls with caulk or insulation to prevent cold air from penetrating the wall cavity.

Seal all wall cracks and penetrations including domestic and fire protection lines, electrical conduit and other utility service lines.

Insulate and seal attic penetrations, such as partition walls, vents, plumbing stacks, and electric and mechanical chases.

Insulate recessed light fixtures in the ceiling to reduce heat entering the attic. Look for visible light inside the attic, and if present, insulate or seal. (If the space above a suspended ceiling is conditioned, there is no need for added insulation or sealing.)

2. Keep Your Pipes Warm

Insulate the pipes most vulnerable to freezing by using foam pipe insulation that wraps around them.

3. Install an Automatic Excess Flow Switch

Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.

4. Monitor Your Sprinkler Systems

Monitor your building’s sprinkler systems using a central station to provide early detection of a pipe failure. Heat your sprinkler control rooms.

5. Provide Backup Power

Install a reliable backup power source, such as a stand-by generator, to ensure continuous power and heat to your building. When a winter storm or cold spell is on the way, stock up on fuel for the generator.

6. Install a Temperature Monitoring System

Install a monitoring system that will notify you if the building’s temperature drops below a certain temperature. Set your thermostat to 55 degrees F or above.

7. Have a Disaster Recovery Expert on Call

Before a water disaster happens is the best time to research local companies, like SERVPRO of Glastonbury/Wethersfield, who will respond immediately and handle your building’s damage remediation from start to finish—getting you back to work as soon as possible.

8. Keep Water Running During a Deep Freeze

Set your faucets to drip during extreme cold weather. This will help prevent freezing of the water inside pipes, and if freezing does occur, will relieve pressure in the pipes between the ice blockage and the faucet.

If your business suffers a water disaster from a frozen pipe that bursts, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your business suffers a water disaster from a frozen pipe that bursts, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

SERVPRO Provides Commercial Cleaning Services

7/26/2019 (Permalink)

SERVPRO Cleaning Technicians Your workplace will shine when you use SERVPRO of Glastonbury/Wethersfield's commercial cleaning services.

Did you know that SERVPRO of Glastonbury/Wethersfield offers commercial cleaning services? We are total professionals when it comes to thoroughness, attention to detail, safety and reliability!

When you contract with SERVPRO for your commercial cleaning, you’ll enjoy:

  • an improved business image
  • a safer environment for your workers
  • options tailored to your needs
  • highly trained personnel using top-of-the-line equipment and products
  • specialized services if you need them, including biohazard/ sewage, air duct/ HVAC and odor removal

Among the workplaces we clean are:

  • small office buildings
  • high-rise and large office buildings
  • apartment and high-rise residential buildings
  • restaurants
  • hotels and motels
  • small retail stores
  • large retail and big box stores
  • manufacturing and industrial facilities
  • government and military workplaces

SERVPRO of Glastonbury/Wethersfield is here to help you keep your workplace clean, safe and productive for your employees. We’ll make your business shine!

For commercial cleaning and disaster restoration needs, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

In addition to offering commercial cleaning services, the team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, fire and smoke damage restoration services, biohazard cleanup and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

For commercial cleaning and disaster restoration needs, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Pay Attention to Your Commercial HVAC System

7/16/2019 (Permalink)

HVAC Units A breakdown of your HVAC system during the cooling or heating season will be costly and disruptive. Avoid trouble with some routine maintenance.

Don’t forget about your HVAC system—if it breaks down at the wrong time, it will be both a major inconvenience and a major expense.

You can prolong your system’s life, increase its efficiency and potentially avoid a breakdown by doing some routine maintenance:

  • Install a high-efficiency, pleated air filter and replace it every 90 days
  • Clear your heating and AC units of pollen, leaves and grass
  • Keep two feet of space clear around your outdoor AC and heating units
  • Inspect refrigerant lines for leaks or cracking every month
  • In the summer, turn off the water running to the furnace humidifier
  • In the fall, replace the humidifier filter and turn the water back on

In addition, once or twice a year in the spring or fall, hire a professional such as SERVPRO of Glastonbury/Wethersfield to inspect and clean your HVAC system. If maintenance is needed, it can be done right away without inconveniencing you or your employees. Another bonus: routine HVAC maintenance will also save you money by improving your building’s energy efficiency.

For HVAC, cleanup or disaster restoration needs, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Help Is Here

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage restoration services, biohazard cleanup, fire and smoke damage restoration services and natural disaster prevention and cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

For HVAC, cleanup or disaster restoration needs, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Mold Remediation Checklist for Commercial Buildings

4/23/2019 (Permalink)

Mold Inside House Water damage or excess humidity in your commercial building can cause mold growth in just 48 hours.

If you suspect your commercial building harbors mold, use these steps as a guideline to determine the nature and scale of the problem, and then, the best way to eradicate it.

Start by Asking Some Questions

  • Does your commercial building have a history of moisture problems?  Are there hidden sources of water or is the humidity high enough to cause condensation?
  • Are building materials or furnishings visibly damaged? Have building materials been wet more than 48 hours? 
  • Has the building been recently remodeled or has building use changed? Has maintenance been delayed or the maintenance plan been altered?
  • Have building occupants reported musty or moldy odors or health problems?

First, Investigate

  • Investigate any signs or reports of mold. Clean up small mold problems and fix moisture problems before they become large problems.
  • Identify any and all sources or causes of water or moisture problems. Note the type of water-damaged materials (wallboard, carpet, etc.) and measure the size of the affected area.
  • Check inside your commercial building’s air ducts and air handling units.
  • Keep your building occupants informed about your mold remediation process.
  • If you have a medium- or large-size mold problem, select an experienced remediation manager such as SERVPRO of Glastonbury/Wethersfield.

If you suspect mold contamination at your commercial building, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Second, Remediate

  • Dry out any wet materials within 48 hours to prevent mold growth.
  • Use personal protection equipment (N-95 respirator, gloves and goggles) to fully protect workers. Use containment equipment to protect your building and its occupants.
  • Use the most appropriate cleanup methods for moldy items. The Environmental Protection Agency suggests:
    Method 1: Wet vacuum. Steam cleaning may be an alternative for carpets and some upholstered furniture.
    Method 2: Damp-wipe surfaces with plain water or with water and detergent solution (use wood floor cleaner on wood); scrub as needed.
    Method 3: High-efficiency particulate air (HEPA) vacuum after the material has been thoroughly dried. Dispose of the contents of the HEPA vacuum in well-sealed plastic bags.
    Method 4: Remove water-damaged materials and seal in plastic bags while inside of containment, if present. Dispose of as normal waste. HEPA vacuum area after it is dried.

If the job is too big or complicated for you to tackle safely and effectively, hire a professional remediation company, such as SERVPRO of Bloomfield/Enfield, who has the experience and training to fully restore your commercial mold damage.

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has specialized mold remediation training and experience to quickly clean up and restore your commercial building or property. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

If you suspect mold contamination at your commercial building, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Noemi Garcia 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If you suspect mold contamination at your commercial building, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Commercial Restoration Is So Different

12/7/2018 (Permalink)

Downtown SERVPRO Buildings We do large business and commercial property cleanup and restoration projects

After fire, storm, or water damage, it’s one thing to cleanup and restore a residential home. It’s quite another to cleanup and restore a commercial property or business.

SERVPRO of Glastonbury/Wethersfield has the training, experience, and equipment to handle large commercial fire, storm, or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean your property and manage the restoration project through to its completion.

Commercial Properties Require Faster Restoration
Every hour you or your staff spend cleaning up your commercial business site is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Glastonbury/Wethersfield a call. Commercial businesses depend on us because of our
•    24-hour emergency service
•    Immediate response to any size commercial disaster
•    Experience handling water, fire, wind, chemical, and other types of disasters

If your business suffers a major loss, call (860) 633.8791.

Commercial Restoration Varies Tremendously
Another major difference between residential cleanup and restoration and commercial is the wide variety of commercial properties and needs. A commercial restoration may be an apartment complex where multiple units have been affected to various degrees and where each tenant will need to file a claim with their insurance. It takes a large cleanup and restoration company like SERVPRO to deal with lots of tenants, various insurance companies, the property manager, and the apartment complex owner.

Or the business needing cleanup and restoration may be an office that cannot afford to stop work. In that case, the restoration company has to be mindful of  employees who need clear walkways, workable space at their desks, and minimal noise. We handle these and other types of commercial cleanup and restoration projects quickly, efficiently, and effectively.

Commercial Large Loss Division
The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

SERVPRO has handled large business loss for many types of commercial clients including:
•    The hospitality industry
•    Property managers
•    Universities
•    Municipalities
•    The Pentagon

Emergency Building Services
When your business or commercial property has been damaged by a storm or water, your immediate concern may include temporary protective measures to prevent additional damages, like placing a tarp over your roof. For many damaged businesses and homes SERVPRO of Glastonbury/Wethersfield can provide services like boarding-up, temporary fencing, pack out and move outs, and temporary warehouse space.

Help Is Here
The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup. Call us at 860.633.8791. We are ready to help 7 days a week, 24 hours a day, 365 days a year.


SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

"I Overlooked These Factors In Commercial Water Damage"

9/6/2018 (Permalink)

Commercial Building Avoid a preventable business shutdown by preparing for potential commercial water damage events

After major water damage at his business, the business owner said, “I messed up. I did not think about all of the major reasons for commercial water damage. My business wasn’t prepared. Don’t make the same mistakes I did.”

Like this business owner, many commercial property owners think all commercial water damage is caused by floods, massive rains, and storms. Weather events, storms, and flooding do shut down businesses and create major water damage in commercial buildings. But there are other major factors of commercial water damage. If you don’t prepare for them your business is more likely to suffer major damage. Here are five frequently overlooked causes of commercial water damage.   
 
1. Faulty kitchen appliances and other equipment
Restaurants and catering businesses sometimes suffer water damage from old or faulty appliances and equipment. Any business with appliances or equipment that use water could suffer water damage. Have staff routine check your appliances for any signs of wear or leaks. If an appliance fails and spews water across your commercial building, especially during late hours when no one is around, you may return to your business and face a water damage emergency.

2. Neglected pipes and plumbing
Just like in a home, the plumbing system in a commercial business can fail. A broken pipe, frozen pipe, faulty plumbing, or minor leak can result in major water damage in just a few hours. At least once a month you or a staff member should do a quick visual scan of your business’s plumbing. Are there signs of rust? Is a spot under a pipe wet? Do you hear a drip? The best way to prevent major plumbing issues is to resolve minor issues fast.

Questions about commercial water damage? We’re experts. Call SERVPRO of Glastonbury/Wethersfield at 860.633.9781.

3. Outdated sprinkler systems or water heaters
We know of a church in Connecticut that had a sprinkler system that was well beyond the legally required replacement date.
Some older office and retail buildings have outdated sprinkler systems that work in conjunction with fire protection systems.

While sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty, not well maintained, or in need of replacement. Many a time a poor sprinkler system has damaged commercial inventory and business assets and shut down business. Check your sprinkler system to make sure that it’s not faulty or in need of repair or replacement.


Water heaters in commercial buildings can crack or lose their seal because of high pressure. You want to follow the manufacturer guidelines and flush your water heater regularly so it will work properly.

4. Backups from sewer lines
Sewer backups are another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated black water which can cause health issues and ruin products and office furnishings.

Questions about commercial water damage? We’re experts. Call SERVPRO of Glastonbury/Wethersfield at 860.633.9781.

5. Leaking roofs
One of the more obvious ways commercial buildings suffer water damage is through an old or leaky roof. Inspect your business's roof frequently (at least every six months) to make sure it does not need to be reseal. Be sure the roof drains properly. Even small leaks should be fixed immediately.

Commercial water damage? Call SERVPRO of Bloomfield/Enfield. Call anytime 24/7 at 860.216.2785.

More Information On Our Blog
You can learn more about commercial water damage, commercial fire damage, and other issues by reading other posts on this blog.


 
SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Businesses Rebuild Successfully After Property Damage

8/13/2018 (Permalink)

Commercial Building Fast, smart action can help any business recover from fire, storm, or other natural disaster property damage

Glastonbury and Wethersfield businesses that suffer major property damage can rebuild economically and successfully. But it does involve following a few basic guidelines.

When your business or commercial property suffers damage from fire, water, wind, or other natural causes, your immediate concern should be ways to protect your property from more damage. When a storm is over that doesn’t mean the potential for damage is over. For example, broken windows should be boarded up. Compromised doors should be secured from more weather damage and (if possible) from entry. A damaged roof should be covered with roof tarps.

Be Careful About Entering

At SERVPRO of Glastonbury/Wethersfield we always advise business owners to use caution before entering a damaged commercial property. After major damage always get the go ahead to enter from the fire department, police, or other immediate responder in charge. Check for power lines, gas leaks, and structural damage. If any of your electrical equipment is wet, contact an electrician.

You do want to get in as soon as you can so you can prepare loss information for your insurance claims and get estimates of the damages. Take your time examining the property and write down all the damage so you can present a complete list to the insurer.

Need Commercial Business Reconstruction Estimates and Services? Call (860) 633-8791

Once you protect and secure your business or commercial property, professionals at SERVPRO of Glastonbury/Wethersfield can begin the restoration process. Many business owners need reconstruction work to get their property back to its preloss condition. Other critical steps business and commercial property owners should take are:

Call your insurance company


Your insurance agent should be among the first people you contact about any commercial property damage. He or she can be extremely helpful. Insurance agents go through the process of dealing with property damage all the time. They’re experts at assessing damage and making sure you do what you need to do to properly file and collect an insurance claim. Each insurance company has certain policies and procedures you want to be certain to follow.

Thoroughly examine the damage and talk to your local building department


After assessing the physical damage to your business or commercial property, contact your local town building department for information on the required building permits. Permits are always required for any demolition or permanent repairs, reconstruction, roofing, filling, and other types of site development. Regulations vary from Glastonbury to Wethersfield to Rocky Hill to other towns.

Protect your commercial property and yourself from contactor fraud


Only hire licensed contractors to do repairs on your commercial property. Check with your local building department to ensure the contractor is licensed. If you hire a contractor, don’t pull the permits for them. If the contractor makes this request, it may be an indication that the contractor is not properly licensed.

Take photographs of damage caused by the storm or weather event
Photographs of the after-storm condition of your commercial property can provide proof of damage for insurance and other purposes. Take the photos immediately after the damage and before repair work begins. Keep all your receipts for insurance purposes.


Prepare long before a storm hits

Don’t wait for a fire, flood, storm, or other natural disaster to begin preparing. Take a complete set of photographs of your commercial property in its current condition to serve as “before” pictures. Date those photographs and store them off site. If and when a storm strikes your business, you can take “after” pictures to show the full extent of the damage. 

Need Commercial Business Reconstruction Estimates and Services? Call (860) 633-8791

The professionals at SERVPRO of Glastonbury/Wethersfield can simplify the commercial property restoration process by handling both the initial damage mitigation and rebuilding the affected areas of your business property. Having one qualified company for the entire process can save you time and lower your costs.

SERVPRO of Glastonbury/Wethersfield provides a full range of commercial building restoration services that will get you back in business and bring your building and property back to full use. This is one reason why SERVPRO uses the line, “Like it never even happened.”

We serve business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts You May Want To Read  
Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm, or other damage.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791 at any time on any day

Businesses: Some Things In Life Are Still Free With A PSA

4/26/2018 (Permalink)

Exterior of SERVPRO office building With a SERVPRO Priority Service Agreement you receive some free services.

SERVPRO of Glastonbury/Wethersfield is committed to providing fire and water cleanup and restoration services to reduce your business interruption costs and your recovery costs. And with a Priority Service Agreement (PSA) we will provide some services at no cost:

•    Construction evaluations
•    Disaster planning seminars
•    Emergency Ready Profile (for all your business locations)
•    Ice dam evaluations
•    Lead paint certification
•    Mold evaluations
•    OSHA 10-hour training
•    Water and fire training

Businesses and commercial property owners choose SERVPRO of Glastonbury/Wethersfield for many reasons. Among the major reasons are:

•    SERVPRO has more than 45 years of experience as a leading fire and water cleanup and restoration provider.
•    We’re nearby and we have other franchises near you, too. In fact, we have 1,800 franchises throughout the nation.
•    More locations mean we get to you faster. Faster response usually means less damage done and more money saved.
•    We handled jobs of all sizes. Our Commercial Large Loss Division is composed of our best of the best in restoration.
•    We provide many services other restoration and cleanup companies don’t: document drying, move outs and construction restoration, contents claim inventory, and more.

Business Ready Plan

Another free service we provide is a Business Ready Plan. Did you know that as many as 50% of businesses close down following a disaster? Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place like our Business Ready Plan.

Pre-planning serves as an “insurance policy” providing you with peace of mind. Knowing your business is ready for whatever happens can communicate trust to your clients and employees. They know that even if disaster strikes your business, they don’t necessarily have to be affected.


Call SERVPRO of Glastonbury/Wethersfield. We’re the fire restoration, water restoration, and cleanup company that saves property and saves money for commercial properties and businesses. Whether you're in Glastonbury or Marlborough, Portland or Rocky Hill, Wethersfield or anywhere in between, we can help.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

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