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We Clean Businesses and Homes to Protect Against Coronavirus

3/24/2020 (Permalink)

Electronmicroscope photo of coronavirus Protect your home or business from coronavirus contamination with proactive cleaning by SERVPRO of Glastonbury/Wethersfield.

All of America is focused on the coronavirus pandemic sweeping across the globe. It’s a rapidly changing situation, with many unknowns that generate tremendous fear and anxiety. We are told to stay away from one another, and to stay home if at all possible. We are told to wash hands and to sanitize our homes and businesses.

In response to this crisis, SERVPRO offers proactive cleaning, sanitizing and disinfection of commercial and residential properties to minimize the transmission of emergent viral pathogens, including the coronavirus. At a time of peril, SERVPRO can offer homeowners and business owners extra reassurance that their homes and facilities are clean, disinfected—and safe.

The SERVPRO corporation was prepared for this, because we have always emphasized having the expertise, training, equipment and personnel to respond to just about any disaster—even, today, a pandemic. Do what you can to keep your family and friends, customers and employees safer from this new and uncertain threat with proactive cleaning of your home or business—just call SERVPRO of Glastonbury/Wethersfield today.

Coronavirus and Covid-19

Declared a pandemic on March 11, 2020 by the World Health Organization (WHO), the coronavirus outbreak has changed almost every aspect of social and business life in the U.S. and across the world in just a matter of weeks. In this rapidly evolving situation, Americans have seen unprecedented canceling of events and widespread closings of schools, restaurants and workplaces. Social distancing and staying at home have become the only way to slow the pandemic, until a vaccine or effective treatment is developed and tested.

The coronavirus, which causes Covid-19 disease, is believed to spread mainly through personal contact, especially between people who are within about six feet of one another. Transmission occurs when an infected person coughs or sneezes and produces airborne respiratory droplets. These drops travel through the air and can infect others within that six-foot zone.

But what about surfaces in the home or workplace? It may be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes. The Centers for Disease Control and Prevention (CDC) notes that "transmission of novel coronavirus to persons from surfaces contaminated with the virus has not been documented." While new details are being confirmed all the time, the currently available research indicates that coronavirus can live on surfaces from a few hours to a few days.

Along with avoiding groups larger than ten people and keeping a six-foot distance from others, the most common advice from experts is to wash your hands frequently and avoid touching your face. Obviously, disinfecting the surfaces of objects, furniture and fixtures plays a key role in reducing contamination.

Visit the CDC’s website for the latest and most accurate information on the coronavirus and Covid-19. Because this outbreak is unfolding so rapidly, we at SERVPRO encourage you to visit the CDC website frequently for updates.

The CDC Recommends Proactive Cleaning

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

SERVPRO of West Hartford will clean, sanitize and disinfect your home or business to eradicate traces of coronavirus or other pathogens. Whether you think your structure may have been contaminated with coronavirus or not, SERVPRO of Glastonbury/Wethersfield is ready to help prevent coronavirus exposure within your building.

Reminder: Although SERVPRO’s cleaning process can remove existing viral pathogens, including the coronavirus, structures we clean proactively are not protected from future coronavirus contamination if an infected person subsequently enters the building.

We Clean Both Homes and Businesses

Homeowners as well as business owners are turning to SERVPRO for proactive cleaning for the coronavirus and other pathogens. Whether you want to make sure that your building is free from contamination or you have a suspected contamination, rely on SERVPRO to restore your peace of mind, health and safety.

When a family member has tested positive for Covid-19, proactive cleaning by SERVPRO can reduce the risk of exposure for other residents of the home.

Business owners, too, protect the health of their employees and customers with our proactive cleaning service. With a call to SERVPRO of Glastonbury/Wethersfield, you will make it clear that your business is doing all it can to protect the health of your customers and the public. Not only that, but you will be helping to slow the spread of coronavirus to keep Americans—those you know and those you’ll never meet—safer.

Has your business had to curtail operations during the pandemic? Once you prepare to open your doors again, hiring SERVPRO to thoroughly clean and sanitize your facility before you allow workers, customers and the public inside will demonstrate that your business is a safe place to be.

Many types of businesses will benefit from SERVPRO’s proactive cleaning, which targets the coronavirus and other pathogens:

  • Restaurants and bars
  • Retail stores
  • Offices, especially medical offices
  • Schools
  • Nursing homes, senior centers and rehabilitation facilities
  • Gyms
  • Hotels, B&Bs and other hospitality sites
  • Libraries
  • Theaters and entertainment venues
  • Apartment buildings
  • Factories and warehouses

Five Ways We Were Ready for This Crisis

SERVPRO has built its business on being prepared for disasters with the right know-how, equipment and staffing. We are uniquely ready to provide proactive cleaning of viral pathogens for several reasons.

Our Crews

SERVPRO of Glastonbury/Wethersfield is one of four top-performing local SERVPRO franchises—the others are SERVPRO of Manchester/Mansfield, SERVPRO of West Hartford and SERVPRO of Bloomfield/Enfield—that are owned and operated by Ralph and Noemi DiCristofaro. With the resources of four franchises, we can get to your job faster, and we allocate staff and equipment—thousands of pieces of equipment and dozens of trucks and other vehicles—as needed to tackle the really big, urgent jobs.

At all times, we are fully staffed and prepared for your most challenging job. Our employees are trained in the use of all our equipment and cleaning products, and we adhere to rigorous safety training and procedures for their protection.

Our Protective Gear

We are well-supplied with the appropriate personal protective gear for the job. If there is no indication that your facility or home has been contaminated by coronavirus, our crew will wear mid-grade protective suits, but if contamination is suspected or confirmed, they will wear thicker top-grade suits with integrated boots and hoods. Every crewmember wears an individually fit-tested N-95 mask to ensure total protection.

Our Cleaning Products

We use hospital-grade cleaning and disinfecting products, which are safe to use and effective at killing germs, to eradicate the coronavirus and other pathogens. During a pandemic, these products can be difficult, if not impossible, for other vendors to locate, but SERVPRO, thanks to its planning and purchasing network, has secured a substantial supply of coronavirus-fighting cleaners and disinfectants.

Our Cleaning Process

We attack coronavirus contamination with a two-stage approach. First, we seal off your home or business and fog it with cleaning and disinfecting agents. Using electrostatic sprayers and misters, this delivery method allows the agents to penetrate deeply into hard-to-clean crevices.

Our staff then performs hands-on cleaning and disinfecting of every flat surface, including furniture, fixtures and objects, leaving the disinfectant in place for the CDC-recommended amount of time necessary to kill disease-causing germs.

Our Coverage

Don’t worry about additional liability when you hire SERVPRO of Glastonbury/Wethersfield. We are one of more than 1,800 SERVPRO damage restoration and cleaning franchises across the United States, and we are fully insured against coronavirus contamination or any other hazards we may encounter.

We Clean and Disinfect Thoroughly, Throughout Your Home or Business

Meeting or exceeding the CDC’s guidelines, SERVPRO cleans and disinfects high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards and tablets. (Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens.)

We treat these and other areas of the home or business:


  • light switches
  • doorknobs
  • floors: hard surfaces/wood
  • carpets, rugs and mats
  • hallway and stairwell handrails
  • water fountains

Kitchen/food areas

  • tables and chairs
  • countertops and tabletops
  • cabinets and pulls
  • food contact surfaces
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers


  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • grab bars
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station


  • book covers and binders
  • chairs
  • computer equipment
  • countertops, tabletops and desktops
  • small hard-surface items
  • paper towel/napkin dispensers
  • sinks and sink hardware
  • soap dispensers


  • chairs
  • telephones
  • computer equipment
  • countertops, tabletops and desktops
  • lamps
  • shared office equipment

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • fitting room stalls
  • tables and chairs
  • telephones
  • computer equipment and registers
  • sales counters


  • fitness equipment
  • storage bins
  • lockers
  • playground equipment
  • elevator cars

Cleaning (Porous and Non-Porous Surfaces)

Cleaning—using a detergent and water to physically remove germs, dirt and impurities from surfaces and objects—can remove but doesn’t necessarily destroy viruses on porous and non-porous surfaces. Because all coronaviruses are encased in fatty envelopes, however, it is likely that the same soaps that break down grease can pierce that outer envelope and inactivate the coronavirus, too. It’s easier to remove coronavirus contamination from smooth, non-porous surfaces than from porous surfaces, such as upholstery or carpeting.

We effectively wet-clean non-porous materials, such as hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, with a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

We wet-clean porous, nonwater-sensitive materials, such as carpet, area rugs, upholstered items and draperies, using a hot water extraction or preconditioner-and-rinse method.

Note: Cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are generally not effective because they do not remove enough soil and residue. Some materials, such as paper and paper products, cannot be cleaned with detergent and water without being damaged.

Disinfection (Non-Porous Surfaces)

SERVPRO follows CDC guidelines to disinfect with a labeled hospital-grade disinfectant with claims against viruses similar to SARS (CoV-2). These hospital-grade chemicals are known to kill germs and disinfect non-porous surfaces or objects. We spray or mist these disinfectants and let the disinfectant remain on the surface for ten minutes, sufficient to kill germs.

According to the CDC’s recommendations, we use disinfecting wipes on electronic items that are frequently touched, such as phones and computers, repeating with additional wipes to keep the surface wet for the recommended length of contact time.

Note: Many porous surfaces, such as carpets, area rugs, upholstered items and draperies, cannot be disinfected.

Safety is First

SERVPRO prioritizes the health and safety of our professionals. We thoroughly train and equip our crews to handle potentially contaminated areas and materials.

On the job, our employees don personal protective equipment, including individually-fitted N-95 masks, appropriate protective suit with integrated hood and boots, nitrile gloves and goggles. As we work to rid your home or place of business of coronavirus or other contamination, we routinely clean and disinfect our own tools and equipment to avoid spreading any germs.

Once we have finished cleaning your home or business, our crew bags and returns towels to the SERVPRO facility for laundering, and bags, removes and disposes of its waste products (such as used gloves, wipes and disposable masks)—leaving nothing behind but a clean and disinfected building.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of Glastonbury/Wethersfield has the training and experience to quickly clean up and restore your home or business. In this unique time of uncertainty and peril, we have the expertise and preparation to reassure you, your family, customers and employees that your safety and health will be protected. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Sources: Centers for Disease Control and Prevention, World Health Organization, SERVPRO

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Our Unique DNA

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

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