Recent Water Damage Posts

Floodwaters are Dangerous! Stay Safe by Knowing the Risks

5/28/2020 (Permalink)

A house surrounded by floodwater Beyond surviving the flood and managing the cleanup, you also need to avoid the hidden and sometimes deadly dangers of floodwaters.

Floods are among the most devastating natural disasters. They can destroy homes and property, leaving you with a challenging cleanup and an uncertain recovery. In addition to all that, floodwaters also pose less-obvious safety hazards to you and your family. You’ll be safer if you know what the often-hidden risks are after a flood.

Electrical Hazards

Because storms that cause flooding can bring strong winds, power lines often get knocked down, putting you at risk for electrocution if you walk or drive through flooded areas. If you see downed power lines near your home, don’t go near them. Instead, stay away from the water, get to a safe place and alert local authorities.

Your home’s electrical system may have been damaged in the flood, so don’t turn on light switches or use electrical appliances until you have your system checked for safety.

Chemicals and Waste

Floodwaters are often filthy and contaminated with chemicals and sewage. Stay out of the water as much as you can to avoid gastrointestinal issues, infections and rashes. Have your home’s water supply tested for safety before drinking, cooking or bathing.

Debris

Floodwater can hide sharp objects or other dangerous debris. If you must walk or drive through floodwater, protect yourself by wearing rubber boots, gloves and eye protection.

Insects and Animals

Keep a lookout for wild animals, such as snakes and rodents, in floodwaters. Mosquitos can also increase in flooded areas, so get rid of standing water in buckets, gutters, pools or other containers as soon as possible.

Be Safe During After-Flood Cleanup

When you return home to start cleanup, avoid illness or injury by following some additional safety tips.

Keep Clean

  • Wash your hands frequently with soap and clean water, especially before you eat or drink.
  • Each day, wash any clothing that has come in contact with floodwater separately from other clothing in hot water and laundry detergent.

Keep Healthy

  • If you have an existing wound, avoid exposing it to floodwater. Wear gloves and clean the wound frequently with clean water and soap, and change the wound dressing often.
  • If an existing wound develops redness or swelling, or you notice other signs of infection (such as a high fever or pain), seek medical attention as soon as possible.
  • If you sustain a wound during cleanup, especially from a dirty object, seek medical attention ASAP.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Source: The Allstate Insurance Company

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Keep Your Basement Dry!

Prevent Household Appliance Water Damage

Don’t Come Home to Water Damage

The Right Equipment for Water Damage Cleanup

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Keep Your Basement Dry!

5/19/2020 (Permalink)

A view down a set of stairs to a flooded basement Avoid a flooded basement by directing outside water away from your home and keeping your foundation in good condition.

Located below grade and surrounded by soil, your basement is one of the most vulnerable parts of your home, prone to flooding from seasonal storms, melt water, burst washing machine hoses, failed sump pumps and leaking water heaters. Among the problems caused by wet basements are mold contamination, building rot, peeling paint, foundation collapse and termite damage.  In fact, 98% of Americans’ basements will experience water damage at some point! That seems bleak, but there are many ways you can protect your basement from water damage.

First, see our comprehensive article on ways to prevent water damage from household appliance malfunctions. And read on for methods you can use to stop outside water from getting inside your basement and wreaking havoc.

The key to keeping water out is to keep it away from your home’s foundation and close up any potential cracks or leaks. The most common causes of wet basements are poor roof drainage and improper site grading. Soil releases water it has absorbed when it rains or when snow melts, and the water can end up in the basement through leaks or cracks.

Protecting, repairing and waterproofing your basement will greatly reduce the risk of damage caused by moisture or water. 

Direct Water Away from Your Foundation

Your goal is to have water flow freely away from the foundation instead of toward it, and never have it pool near your home.

  • Gutters and downspouts should be properly installed and maintained so that they move rainwater and snow melt at least 10 feet from your home.
  • Your yard should be sloped away from your home for a distance of 10 to 15 feet, and low spots should be evened out to prevent water from pooling.
  • If any side of your home faces an unavoidable upward slope, direct water around to the downhill side by creating shallow ditches called swales.

Repair Your Foundation

Water and moisture will find a way into your basement through small cracks or holes in the foundation, due to poor workmanship during construction, water pressure from the outside or settling of your house. 

Check your entire basement for moisture, leaking or discoloration, which are signs that water may be entering through cracks or holes. Then, get to work repairing your foundation.

  • Fill small hairline cracks and holes with a mixture of epoxy and latex cement.
  • Fill cracks larger than 1/8-inch with a fairly stiff mortar made from one part cement, two parts fine sand and a little water. Press the mortar firmly into all parts of the cracks and holes to eliminate air bubbles. 

Seal Your Walls and Floor

Once you’ve diverted runoff away from the foundation and repaired any cracks and holes, a final step is to apply a waterproof sealant to your walls and floor. Experts recommend using sodium silicate, a water-based mixture that will penetrate the substrate by up to 4 inches. 

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Glastonbury/Wethersfield (860.633.8791) any time.

Source: International Association of Certified Home Inspectors

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Prevent Household Appliance Water Damage

Don’t Come Home to Water Damage

The Right Equipment for Water Damage Cleanup

How to Dry Out a Basement

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Prevent Household Appliance Water Damage

5/15/2020 (Permalink)

Water covers a kitchen floor Prevent an appliance flood or stop one in its tracks with some regular maintenance in your kitchen, bathroom, basement and laundry area.

We rely on our household appliances to do so many tasks: washing our clothes and our dishes, providing hot water, keeping our food cold, flushing away waste. But a sudden plumbing problem can be a disaster, with water leaking (sometimes undetected) and causing severe damage to your home and possessions: basement water damage, a washing machine leak or a flood from your toilet or sink.

That’s why it’s a good idea to regularly check up on your appliances and plumbing fixtures, to identify and repair problems before they become costly water emergencies. You’ll want to focus your attention on the three major types of appliances and fixtures: the bathroom, the kitchen and the basement/laundry area.  

Start by understanding how long an average household appliance lasts:

    Washing machine            5–7 years
    Dishwasher                         7 years
    Refrigerator                         7 years
    Water heater                     15 years

First: In Case of a Leak

A sudden leak from a toilet, washing machine or other appliance can announce itself with a flood of water. But you may notice a more subtle sign of a looming water disaster: puddles around the bases of tubs, toilets and showers or beneath the water heater, dishwasher and washing machine.

Either way, your first step is to stop the water from leaking by shutting off the water supply to either the appliance, or if necessary, the whole house. Depending on where the leak is and how big it is, shut off the electricity to your home to prevent shocks.

Whole House Valves

  • If you have a well, look for the shutoff valve on the house side of the pressure tank (you should also cut power to the tank).
  • If you have metered water, look for the shutoff valve on either side of the water meter (located in the basement, on an exterior wall or even out by the street). This valve will normally be a gate-type valve, with a round knurled handle, requiring several full clockwise rotations to turn off. In newer homes, it could be a ball valve.
  • Whole house hot water shutoff: There should be a valve on the hot-water outlet of your water heater, which controls all the hot water to your house. (If there isn't a valve on your hot water heater, you or your plumber should install one.)

Appliance Valves

These supply stops usually have a small round or oval handle that you turn clockwise two to four full turns to shut off the flow of water.

  • Toilet: The shutoff valve, which typically has a ribbed oval handle, should be under the toilet tank.
  • Sink: These shutoffs usually sit just beneath the sink, within the cabinet or vanity if you have one. The hot water valve is usually on the left and the cold water valve on the right.
  • Dishwasher: Look first under the kitchen sink to locate a reducer coupling and shutoff valve on the 1/2-inch hot-water sink-supply line. If it’s not there, check your basement for it between the ceiling joists just below the dishwasher.
  • Washing machine: You’ll find the hot and cold shutoff valves where the house-supply lines meet the washer hoses. Make it a practice to always close the valves when leaving home for an extended period.

Repair Water Damage … For Good

Once you’ve stopped the flow of water, clean up any standing water in your kitchen, bathroom, basement or laundry room. This will help prevent slips and falls, reduce the chances of water damage to home and furnishings, and minimize the odds of mold growth.

After you’ve done basic cleanup, you need to dry your home and repair any damage. It’s essential that your home be dried out within about 48 hours, because after that mold may grow on damp wood, paper and particle board.

An experienced water disaster remediation company like SERVPRO of Glastonbury/Wethersfield has the resources and expertise to get to your home fast, stop the leak and completely clean up the damage, restoring your home to its before-disaster condition.

Preventing Leaks with Monitoring

The best way to deal with a leak or flood is to prevent one in the first place. And one way you can do that is to use a detector or alarm to monitor for and catch leaks as they start. Some devices even shut off water to your appliance if they detect a leak.

Electronic leak detectors use wireless water sensors to detect water leaking from an appliance onto your floor. They either sound an alarm (battery-operated models) or can be wired to an automatic shutoff valve (on your main water line or at individual shutoffs). Some versions can be wired into a centrally monitored alarm system or automatically call you by phone when the alarm sounds.

With a battery-powered water leak alarm, you place the sensor on the floor next to plumbing fixtures and appliances, like washing machines and water heaters. You can also set a sensor on your basement floor to detect and warn you if water is seeping in from outside or if your sump pump has stopped working. Water leak detectors are effective only if you hear the alarm and turn off the water.

Another option is a single-point leak detection and automatic shutoff system. Plug this type of water leak detector into an electrical outlet and place its sensor on the floor. An electric shutoff valve turns off the water to your appliance or entire home when leaks are detected.

Finally, a water flow sensor can be installed on a home's main water line and programmed to allow normal water flow. If water flow exceeds a specified amount, a valve will close to stop the flow of water.

Preventing Leaks in the Kitchen

Garbage Disposal

Check the drain connections where the dishwasher discharge connects to the disposal, or where the disposal discharge runs to the sink drain. Inspect and tighten the connections or replace the gaskets if they show signs of leaking. A garbage disposer that has a foul smell should be cleaned.

Dishwasher

Watch and listen to the dishwasher in action. A dishwasher that fills slowly may have a problem with the water supply hose or the shutoff valve that controls it. If the dishwasher is slow to drain, or if water remains in the bottom of the dishwasher after the cycle is over, inspect the water discharge hose for clogs or pinching.

If the drain hose cracks or tears or connections become loose, the dishwasher may lose water onto the floor before it exits through the end of the line. Remove the kickplate below the dishwasher door, run the dishwasher and look under the machine for water leaks at the hose clamps or along the hose. Tighten any loose fittings or install a replacement hose.

Refrigerator

Check the water supply hose for signs of wear and replace it if you see any damage.

Replace the filter on a refrigerator that has a water dispenser and ice maker twice each year. A clogged filter can block water flow and lead to a leak.

Sink Drains

A kitchen sink strainer is a common place for leaks to start. Observe the strainer area and the P-trap as water in the sink drains out. You may see that you need to tighten the P-trap fittings, or replace the strainer basket if it begins to leak or is corroded. A sink that drains too slowly may have a clog building in the P-trap or branch drain, in which case you should disassemble and clean these fittings.

Periodically, you should clean the kitchen sink drain by running a mild homemade drain cleaner through it to break up the usual buildup in the drain and keep the water flowing.

Faucets

A leaky kitchen faucet is the single most common plumbing repair. It may seem minor and just an annoyance, but a dripping faucet can quietly cost you hundreds of gallons of water each year. Watch your faucet carefully as you operate the lever, and repair the faucet if it requires it.

Preventing Leaks in the Bathroom

Bathroom Faucets

Check your sink, tub and shower faucets regularly for leaks, and if you spot any drips, replace worn washers or cartridges.

If you notice weak water pressure or an irregular spray pattern as you run the faucets, there may be a calcium buildup on the aerator. Remove the aerator and soak it in vinegar or clean it manually.

Act fast and call a plumbing expert if you notice signs of water damage in the room below the tub and shower supply lines. Hidden behind walls, a leak here can cause major damage without you knowing it.

Bathroom Drains

Periodically, you should disassemble traps in the tub, shower and sink drains and remove hair and debris clogs rather than waiting for these to become full blockages. At the same time, you can also snake out the branch drains to remove clogs.

Toilets

Start by removing the tank lid on the toilet and watch what happens as you flush it. A toilet that continues to run rather than shutting off at the end of the flush cycle is wasting a lot of water. Fixing a running toilet is often easy—it may be as simple as replacing an old, brittle flapper.

If your toilet rocks slightly when you sit on it, or if you notice water seeping around its base, the wax ring that seals the toilet base to the drain opening may need to be replaced before it leaks.

Caulking Around Bathroom Fixtures

The caulk around tubs and showers can allow water to get behind walls and under floors when it dries and cracks. Check the caulk beads along floors and walls and seal any gaps with fresh caulk. It’s a good idea to remove the old caulk every few years and apply a new bead of high-quality silicone tub-and-shower caulk.

Preventing Leaks in the Basement and Laundry Area

Water Heater

Look for leaks around the base of the water heater, which may be caused by a faulty temperature and pressure (T and P) relief valve, or a bad drain valve. Check for signs of water leaking in the cold water inlet pipe and hot water exit pipe above the water heater.

Every few years, the water heater tank should be flushed to remove sediment from the bottom of the tank, which can lead to clogs and potential leaking. You can do this yourself or hire a professional.

Washing Machine

Periodically, turn off the water supply and pull the washing machine away from the wall to do an inspection.

Check the fill hoses for signs of wear. If you see any rubber hoses that are beginning to bulge, replace them immediately—a burst hose (especially if you are away from home) can cause an expensive washing machine flood. Replace worn or even slightly damaged hoses as soon as possible.

Check for loose connections between the hoses and the valves that control them. If loose, tighten the connection of the drain hose, the water hose to the washer valves and the connections of the water hoses to the inlets. Also, test the valves themselves and replace them if they do not completely stop the flow of water when shut off.

An unbalanced machine can make the entire appliance shake while it spins and agitates, causing water to spill out onto your laundry room floor. Adjust your washing machine pedestal, level the floor or re-level the machine itself to restore balance.

If you see water escaping during the spin cycle, but the machine is level, inspect the hoses for other signs of clogs, loose connectors or other damage. A clogged drain hose will send water overflowing onto your laundry room floor. Clear the clog by softening it with hot water and fishing it out with a straightened wire hanger.

Sump Pump

If your home has a basement with a sump pit and pump, check periodically to make sure it is operating properly. Do this by filling the sump pit with water manually and making sure the pump activates and pumps out the water.

Consider investing in an emergency backup battery system for your sump pump so that it will still operate during power failures, and will sound an alarm when maintenance is needed or a battery problem is detected.

We’re Here to Help

If you do suffer damage from a toilet leak, sink overflow, washing machine flood or water heater leak, you’ll need to act fast. Step one is to call an experienced water damage remediation company, such as SERVPRO of Glastonbury/Wethersfield. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

Sources: Allstate.com, Family Handyman, BobVila.com, The Spruce

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Don’t Come Home to Water Damage

The Right Equipment for Water Damage Cleanup

How to Dry Out a Basement

Your First Five Things After a Flood

SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Water Damage from a Frozen Pipe? Here’s What To Do

2/20/2020 (Permalink)

Water shoots from a pinhole leak in a pipe Cold temperatures and exposed pipes can wreak havoc on your home and furnishings. Follow our tips to prevent frozen pipe damage.

When temperatures drop below freezing, unprotected pipes can freeze from a combination of exposure, wind chill and subfreezing weather. And a frozen pipe can quickly become a burst pipe, which can do incredible amounts of damage in a short period of time. Read on for ways to avoid a frozen pipe water disaster—and ways to minimize the damage if you do suffer a frozen and burst pipe.

As water freezes in a pipe, the ice first blocks it completely and then expands. This causes the water pressure in the pipe to increase, sometimes up to 1,000-fold! Too much pressure will rupture the pipe. The rupture usually occurs where water pressure finds a weak spot in the pipe, often not at the point where a pipe froze, but between the freeze and a faucet. Then, either during the freezing weather or after the frozen pipe thaws, water seeps or even gushes into your home or office. Sometimes this happens out in the open, but often it occurs in an attic or basement or behind walls or ceilings.

Severe damage can occur before you are even aware that a pipe has burst. That’s no surprise, considering that up to 250 gallons of water can flow from a ruptured pipe in just 24 hours. And that kind of damage is expensive: the average insurance claim for residential water damage is $10,000–15,000 and total cleanup costs can reach $70,000.

Keep Those Pipes from Freezing

Avoid that kind of water damage by preventing your pipes from freezing—and that means making sure your pipes are too warm to freeze. Steps taken at the beginning of winter or before a freeze can save you a lot of expense later on.

Warm your pipes

The first step is to evaluate your pipes. Check unheated and un-insulated areas of your house, such as your basement, attic, garage and crawl space. Look under bathroom and kitchen sinks. Examine your exposed pipes to determine which ones are at risk of freezing. Note any pipes that show wear or damage.

  • Don protective gear and wrap un-faced fiberglass insulation around at-risk pipes in the attic, crawl space or other out-of-the-way place. Don’t worry about being neat, just protect those pipes—and don’t leave any gaps.
  • An alternative is to use pipe sleeves. Butt the pieces tightly against each other and seal the slits and joints with duct tape.
  • Install a heat trace cable, either wrapped around the pipe or running its length. Ready-to-use cable, with one end terminated and insulated and the other end equipped with an electrical plug, is easiest and safest to apply.

Pay attention to the exterior of your home, too.

  • Disconnect garden hoses from outside faucets to prevent water from freezing in the hose and rupturing the faucet. Drain the hoses and store them inside.
  • If your exterior faucets have cut-off valves, close them and drain the faucets. If they don't, insulate them with foam faucet covers.

Keep your home warm

  • Use caulk to seal around doors, windows, exterior faucets and outside outlets.
  • To insulate a large area, perhaps in the attic or basement, install faced or un-faced foam board by scoring, snapping and screwing it to wood framing.
  • Using rigid foam insulation, close and seal foundation vents near water pipes, and insulate foundation walls and the ends of the floor joists.
  • Install storm windows over basement windows or replace broken or old windows with energy-efficient alternatives.
  • If you have an un-insulated crawlspace, turn up your thermostat to warm it up.

If you travel during the cold season

If you will be away from your home at all during a freeze, take these steps to avoid returning to a burst pipe and a water disaster.

  • Set your thermostat to 55° F or higher.
  • Close the valve to the house's main water supply.
  • Ask a trusted neighbor to check inside your home once a week.
  • If you heat with propane or fuel oil, give your fuel supplier contact information for you and your neighbor.
  • Install or subscribe to a freeze-sensing system to monitor your home's internal temperature using a phone or the internet; some even have automatic shut-off valves.

Consider a smart leak/flood detector

Smart leak/flood detectors and water-shutoff valves let you remotely and immediately stop a flood of water, preventing or minimizing water damage. These detectors connect directly to your home’s WiFi and offer a smartphone app, so you can control them and receive alerts wherever you are. The app will alert you if there’s a drop in pressure, indicating a leak has occurred. Depending on the product’s design, you can use the app to quickly shut off the water or it can do so automatically.

Actions to Take During a Freeze

When the temperature plunges, keep a close watch on all your chilly areas and vulnerable pipes.

  • Turn faucets on to allow a trickle of water to flow through the pipes.
  • Allow room air to warm pipes by opening doors to cabinets, vanities, closets and pantries.
  • Set up fans to blow heat into cold rooms or your crawl space.
  • Run space heaters to warm up areas near pipes, but don't overload circuits or use extension cords.
  • Keep the garage door closed if it contains water supply lines.
  • Warm the most vulnerable pipes with a hair dryer, heating pad or even cloths soaked in hot water. Leave the faucet on while you apply heat.
  • If water pipes inside an exterior wall are freezing, don’t hesitate: cut an opening in the wall to expose the pipes to the home's warm air. Place fiberglass insulation around the pipes and against the exterior wall. (Don’t worry about the hole—you can cover it later with a hinged door or panel, which will allow access during future freezes.)

Signs of a Frozen Pipe

If you notice any of these conditions, you may have a frozen or burst pipe:

  • Dripping, bubbling, whistling or sounds of water rushing in pipes or behind walls.
  • Discolored water coming from your faucets.
  • A drop in water pressure when you wash your hands, fill your sink or take a shower.
  • No water at all coming out of a faucet or a toilet that doesn’t refill after flushing.
  • Odd or unpleasant odors from drains, sinks or other areas of your house.
  • Bulging and discoloration or water marks on walls and ceiling.
  • Drips, puddles or gushing water.

Your first step is to narrow down the location of the frozen pipe. Remember, frozen pipes tend to be located along exterior walls that are not well insulated, or in basements, attics or crawl spaces. Do this by turning on all the faucets and seeing which ones don’t work.

  • If all the faucets in a single room don't work, the frozen pipe is on the room’s side of its split from the main line.
  • If all the faucets on the floor don't work, the freeze is between where the first and second floor pipes diverge.
  • If no faucets in the home work, the freeze is likely near where the main water pipe enters the house: at the water meter, in the crawl space or at the water softener, if it is in the garage.

Once you have a general idea where the frozen pipe is, take a closer look:

  • Visually inspect any exposed plumbing in your attic, basement, garage or crawl space, and under sinks. The frozen pipe may have a layer of condensation on it or even a white area where the condensation froze.
  • Touch the pipes to check for a temperature difference. A frozen area will be colder than everywhere else.

How to Thaw a Frozen Pipe and Locate a Leak

If the pipe is still frozen, there’s no water leaking … yet. This gives you time to prevent or minimize water damage.

  • Shut off the water at the main valve or the meter in case the pipe does burst. Then, open up all the faucets in your house to relieve pressure.
  • Thaw the ice blockage by warming the connecting pipe. Using a hair dryer, start at the faucet or fixture and work your way back. Or use an electric heating pad wrapped around the pipe or wrap pipes with towels soaked in hot water.
  • Don't use a blowtorch, kerosene or propane heater or other devices with an open flame. A blowtorch can make the water in the pipe boil and cause it to explode and the others can create poisonous carbon monoxide.

When the pipe is thawed out, you’ll need to find out if it has burst somewhere along its length. The most likely places are pipes that run against exterior walls or where the water service enters the home through the foundation.

  • Turn the water on and look and listen for leaks.
  • If you notice a rushing sound in the walls or a flood of water, immediately shut off the water to your house.
  • If your pipes thawed without bursting, they may have developed pinhole leaks. Run your fingers over seams and joints to check for hard-to-spot leaks.
  • If you identify no apparent leaks, check each of your faucets in turn. If you notice low water pressure at a particular fixture, you may have a slow leak in that line.

Halt Water Damage … For Now

You’ve located water leaking from a pipe, so now’s the time to act fast and stop water damage in its tracks. Remember, SERVPRO of Glastonbury/Wethersfield has the resources and expertise to get to your home fast, stop the leak and completely clean up the damage.

  • Depending on where the leak is and how substantial it is, shut off the electricity to your home to prevent shocks.
  • For a pinhole leak, wrap duct tape around the pipe; this will often be enough to seal the leak until a plumber or water damage remediation company like SERVPRO arrives.
  • Another option is to fashion a temporary patch out of a piece of flexible rubber (such as an old radiator or heater hose), place it over the leak, lay a small block of wood over the patch and clamp it in place with a C-clamp.
  • An even better option, especially for larger leaks, is a sleeve clamp, which is a circular clamp lined with rubbery material that forms a waterproof sleeve for the pipe. (Note: you’ll have to buy a clamp sized to your specific pipe.)
  • If the burst pipe is overhead, drain the water out by punching or drilling “weep” holes in the ceiling.

Once the water has stopped flowing, clean up any puddles. This will help prevent slips and falls, reduce the chances of water damage to home and furnishings, and minimize the odds of mold growth.

Repair Water Damage … For Good

Now that you or your plumber has stopped the flow of water and you’ve done basic cleanup, you need to dry out your home and repair any damage. It’s essential that you dry out your home within about 48 hours, because after that, mold may grow on damp wood, paper and particle board.

An experienced water disaster remediation company like SERVPRO of Glastonbury/Wethersfield can do all the work and restore your home to its before-disaster condition.

Sources: Family Handyman, esurance, Home Maintenance for Dummies 2nd Edition, SFGate, Popular Mechanics, Liberty Mutual, IICRC, Angie’s List, Lowe’s

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re Here to Help

If you do suffer damage from a water disaster, you’ll need to act fast. Step one is to call an experienced water damage remediation company, such as SERVPRO of Glastonbury/Wethersfield. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home or business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Avoid Winter Water Damage in These 5 Home Areas

No More Ice Storm Damage

8 Ways to Prevent Frozen Pipes at Your Business

The Right Equipment for Water Damage Cleanup

SERVPRO of Glastonbury/Wethersfield

1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Avoid Winter Water Damage in These 5 Home Areas

1/24/2020 (Permalink)

Ice hangs off a frozen pipe Cold temperatures make your home especially vulnerable to severe water damage. Follow these tips to keep your home safe.

Water damage can be disastrous to homes and businesses during wintertime, especially during days when temperatures change, causing ice and snow to start to melt. Here at SERVPRO of Glastonbury/Wethersfield, we know that many of the worst kinds of winter water damage are preventable.

Here, we identify five areas of the home where leaking water can cause severe and costly damage to your home. Follow our guidelines to keep your property and belongings safe from a winter flood.

Pipes

A sudden or sustained drop in the temperature can cause the water in your pipes to freeze and expand, stressing the pipe and causing it to burst open. Prevent this winter water disaster by doing this before the weather turns cold:

  • Identify vulnerable pipes (those in non- or lightly-heated areas such as exterior walls, basements and garages).
  • Insulate or heat-wrap these pipes.
  • Periodically check your pipes for signs of damage or wear and tear. 
  • Turn off the water supply to outside lines, disconnect any hoses and cover the hose bibs.

When the cold snap hits:

  • Keep your home heated.
  • Open kitchen and bathroom cabinet doors to allow heat to circulate.
  • Run a trickle of water through vulnerable pipes.
  • If you leave your home for even a couple of days during cold weather, turn off the water supply at the main shutoff.

Chimneys

Over time the brickwork and mortar of your chimney can develop cracks and gaps, causing leaks inside the chimney itself or in your attic or basement. Your chimney liner and cap can also leak as they age.

Check for loose mortar at least once a year, and look for any signs of water stains. You should have your chimney and fireplace or wood-burning stove cleaned and inspected by a certified chimney sweep every year before the winter heating season begins.

Caulking

Most doors and windows are sealed with caulking to protect your home against wind and water. However, as temperatures rise and fall, caulking naturally expands and shrinks, and eventually wears out and crumbles, allowing water inside your home.

Check your caulking for cracks and damage at least once a year, ideally before the winter weather hits. 

Roofing

If the seams and flashing on your roof are worn out, this could lead to leaks when snow starts to melt, and you will end up with water damage in your attic, ceilings and walls. And if you don’t discover these leaks promptly, you can also end up with a hard-to-eradicate mold problem.

Have your roof inspected periodically, especially if it’s approaching the end of its guaranteed lifespan.

Gutters and Roof

If icicles form on your gutters, it’s much more than a pretty sight. It could also be a sign that you are at risk of developing an ice dam at the edge of your roof, which could cause water and mold damage to your roof, ceilings and interior walls.

Perhaps the most common cause of winter water damage, ice dams form when ice and water repeatedly thaw and refreeze, building up in a mound along the edge of the roof. You need to keep your attic cool enough so that snow and ice don’t have a chance to melt and refreeze on your roof.

To prevent ice dams:

  • Seal gaps between the attic and your living area.
  • Add extra insulation to your attic floor.
  • Vent your attic properly.
  • Allow melted snow and ice to run through your gutters and downspouts by clearing them of leaves and other debris.

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re Here to Help

If you do suffer damage from a water disaster, you’ll need to act fast. Step one is to call an experienced water damage remediation company, such as SERVPRO of Glastonbury/Wethersfield. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

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SERVPRO of Glastonbury/Wethersfield
1408 Neipsic Road, Glastonbury, CT 06033

IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Don’t Come Home to Water Damage!

6/14/2019 (Permalink)

Take a few precautions before you go on vacation, and you may prevent a sudden flood in your home.

You’ve just returned from a relaxing summer vacation. What could be worse than opening your door and finding your home is flooded?

Unfortunately, this happens all too often: the second most common homeowner insurance claim is for water damage. Whether it’s from a ruptured washing machine hose, leaky supply line or burst pipe, the consequences can be devastating. And, if water has been present for more than 48 hours, you may also have mold damage.

To help avoid a water disaster while you’re away this summer:

  • Test your sump pump and check for leaky pipes
  • Check and replace old or damaged supply lines to your washing machine, dishwasher, water heater and refrigerator
  • Turn off the water supply to your washing machine
  • Clean your gutters and drain pipes

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

If you returned home only to discover that a water disaster has occurred, don’t delay: call a water damage remediation company like SERVPRO of Glastonbury/Wethersfield. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

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SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Keep Water Out of Your Home

6/14/2019 (Permalink)

Taking some simple steps will help keep water from entering your home and causing water and mold damage.

Water damage is one of the most common and costly disasters affecting American residences, accounting for billions of dollars in losses to homeowners and renters each year. Here are some simple steps you can take right now (okay, this weekend!) that will go a long way toward preventing water damage to your home.

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged and aging shingles
  • Check downspouts. Remove accumulated debris and position downspouts to direct water away from the house
  • Check sprinklers and irrigation systems. Be sure they are not damaging the walls and foundations of the house
  • In winter, turn off and drain outside faucets to protect against frozen pipes
  • Install gutter guards to prevent clogging so that water flows easily from the roof

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

If you do suffer damage from a water disaster, you’ll need to act fast. Step one is to call an experienced water damage remediation company, such as SERVPRO of Glastonbury/Wethersfield. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

The Right Equipment for Water Damage Cleanup

How to Dry Out a Basement

Your First Five Things After a Flood

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

The Right Equipment for Water Damage Cleanup

5/28/2019 (Permalink)

SERVPRO of Glastonbury/Wethersfield has the right equipment, staff and skills to quickly and completely clean up your water damage.

When you’ve suffered water damage to your basement, structure and property, the right water extraction tools are vital for timely, cost-effective drying and restoring.

To minimize water damage you must have accurate measurements of the air conditions—temperature, humidity, vapor pressure, dew point, etc.—so you can create the right atmosphere for efficient drying.

SERVPRO of Glastonbury/Wethersfield uses equipment like moisture sensors, moisture meters and thermohygrometers to define how much moisture has been absorbed. We also use advanced equipment to verify that your basement or other environment has dried thoroughly.

Removing water quickly means the environment dries much faster, and the most effective way to remove moisture is extraction. SERVPRO of Glastonbury/Wethersfield uses extractors to clean carpets, upholstery and floors after water damage. Our air moving and dehumidification equipment speeds up evaporation. And our deodorization equipment produces a mist that penetrates sites where odor-causing residues accumulate. Our water extraction teams also use ultra-low-volume foggers to inject fungicides and disinfectants into wall cavities and other hard-to-reach places. 

We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

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SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

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SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

How to Dry Out a Basement

5/14/2019 (Permalink)

Professionals like SERVPRO of Glastonbury/Wethersfield have the right equipment and the know-how to clean up your water damage fast.

If your carpeted basement is flooded, follow these rules:

  • If the floodwater was clean (broken pipe, burst washing machine supply hose or a foundation leak), you can probably dry out and save your carpet.
  • But if you had a sewer backup, washing machine drain water spill or river flood, you need professional help. Pros are the only ones with the right equipment to get your basement dry and disinfected in the shortest possible time.

Either way, act fast! If the carpet isn’t dry within 72 hours, it’ll start to grow mold. Assuming your basement was flooded with clean water, here’s how you can do the cleanup yourself.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Be Safe Above All

First, turn off the power to the basement. If you’re not sure which breakers power the basement, flip the main circuit breaker. If your electrical panel is in the basement, call an electrician to turn off the power.

Next, remove any extension cords and power strips from the floor and unplug or switch off all electrical appliances (washer, dryer, HVAC)—and if your appliances or furnace was under water, call appliance and HVAC specialists before plugging any of them back in. Ask the electrician (if you hired one) to repower the upstairs and inspect the basement receptacles to determine whether it’s safe to repower them. If not, you’ll have to buy several GFCI-equipped extension cords and run power from upstairs receptacles.

Next, remove all your valuable items from the basement. The longer they sit there, the more moisture they’ll soak up, and that means mold.

Time to Extract the Water

Don’t bother trying to dry out the carpet with a wet/dry shop vacuum—it simply doesn’t have enough power. Instead, rent an extractor (if available) or carpet cleaner, an air mover fan or two, and a large commercial dehumidifier. Rent the largest dehumidifier available (the big ones can remove up to 30 gallons per day, compared with 4 gallons for the largest home units).

Move the extractor slowly across the carpet to suck up as much water as possible. Don’t rush this step! Once the water is out, peel back the carpeting (watch out for the sharp nails) and remove the wet pad. (New carpet pad is inexpensive, so don’t waste time trying to dry the old pad.)

Lay the carpet back on the floor and fire up the air movers and dehumidifier. Keep the basement temperature at or below 75 degrees—a higher temp will accelerate bacterial growth and turn your basement into a petri dish.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has the people, skills and equipment to help homeowners recover from water damage resulting from a flood. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

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Source: Family Handyman

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Your First Five Things After a Flood

5/9/2019 (Permalink)

A flood in your home is devastating. Here are five things you can do to get started on recovering from a water disaster.

Disaster has struck, your home is flooded and you don't know what to do first. Here’s a list of five essential tasks to start with that will make your recovery from a water disaster safer, easier and faster.

1. Avoid Further Damage

First, you need to cut power to your home. Locate your circuit panel and shut off all the circuits, even if the power feed to the house is currently off.

Visually inspect the exterior of your property. Look for signs of potential danger, like a collapsed roof. If you are not sure that the home is safe to enter, don't go inside. Flood water could:

  • Carry an electrical current to shock you or spark a fire
  • Introduce bacteria and microbes into your home
  • Make it harder to walk safely
  • Weaken the structure of your home

2. Gather Important Papers

It’s best to be prepared for an emergency by keeping your papers organized and easy to find. The documents you might need include:

  • homeowners’ policy records
  • documentation of flood insurance, if applicable
  • personal identification
  • proof of ownership

If you can get through the house safely, locate this information and take it to a secure offsite place.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

3. File a Claim

The claims process could take days or weeks, so you should begin as quickly as you can. Here’s what you may need to pay for:

  • determining the extent of damage
  • flooring removal and replacement
  • drying walls and foundation
  • replacing damaged electrical and plumbing systems

4. Document Everything

Take pictures and video, and write down any information you have about the condition of your home. If the property deteriorates after the initial damage (due to fire caused by flooding or from growth of mold, for example), update your record to reflect it.

Keep receipts for everything you buy as you recover from the flood, no matter how small the purchase.

5. Begin the Repair Process

As soon as possible, remove the water from your home and completely dry the structure and your possessions. You can try to do this yourself, or hire a specialized professional disaster remediation company like SERVPRO of Glastonbury/Wethersfield to do the job quickly and thoroughly.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has the people, skills and equipment to help homeowners recover from water damage resulting from a flood. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

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SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Preventing Winter Water Damage to Your Home

1/25/2019 (Permalink)

Connecticut's cold, snowy and icy winters pose a real risk of water damage to your home.

Winter is not just coming—it’s here already! And with a New England winter comes the increased risk of damage to your home from water leaks. Whether caused by burst pipes, storm damage, rooftop ice dams or other cold-weather hazards, your winter will be a little easier if you prepare your home to withstand the challenges and remain water-tight.

Brace Your Home for Winter’s Storms

When the wind howls and the snow and ice pile up, damage to your house can happen quickly and unexpectedly. These tasks can prevent storm-related damage to your home.

  • Clean out the gutters, and disconnect and drain all outside hoses. If possible, shut off the inside valves that supply water to outdoor faucets.
  • Have a contractor check your roof to see if it can sustain the weight of a heavy snowfall. Repair roof leaks.
  • Remove tree branches that could get weighed down with ice or snow and fall on your house—or your neighbor's.

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Prevent Burst Pipes

Since water expands when it freezes, it puts unwanted pressure on pipes, which can cause them to burst. You may not know right away that you have a burst pipe, as the water has turned to ice, but once the temperature warms and thawing begins, leaking and flooding can occur.

Not only will these tips help prevent a big leak from a pipe that bursts, you’ll also save some money on your heating costs in the long run.

  • Insulate walls and attics, and caulk and weather-strip doors and windows.
  • Wrap water pipes in your basement or crawl spaces with insulation sleeves. Consider an insulated blanket for your hot water heater.
  • Keep your home’s temperature set at a minimum of 55 degrees, and make sure your furniture isn't blocking your heating vents. If you have a fireplace, keep the flue closed when you're not using it.
  • Close inside valves supplying water to outdoor faucets and hookups. Open outdoor faucets to allow residual water to drain, and keep them open during the cold weather months, while the water supply is turned off.

During cold spells, you’ll want to:

  • Keep kitchen and bathroom cabinet doors open to allow warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces.
  • If your house will be unattended during cold periods, consider draining the water system.

Avoid Ice Dams

Ice dams form when water from melted snow refreezes above your eaves or in the gutters and seeps in under the roof, soaking interior walls. Here’s how to prevent ice dams from forming on your roof:

  • Adequately ventilate your attic.
  • Insulate the attic floor well to minimize the amount of heat rising through the attic from within the house.
  • Clear your gutters and downspouts of leaves and debris.
  • Consider having a water-repellent membrane installed under your roof covering.

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re Here to Help

If your home has suffered water damage from a storm, leak or burst pipe, call a professional with a solid record of serving the Connecticut region: SERVPRO of Glastonbury/Wethersfield at 860.633.8791, around the clock. We will treat your water damage like the emergency it is by responding promptly, evaluating the situation and repairing the damage to your home and possessions.

Other Helpful Blog Posts

Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are some blog posts that you might find helpful:

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SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
24-hour emergency service

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Commercial Water Damage Is Usually Preventable. Here's How.

6/21/2018 (Permalink)

You can prevent most water damage at your business or commercial building

Ask the experts. They’ll tell you that most commercial property and business water damage does not have to happen. Smart commercial property owners know how to prevent most water damage and they know that preventing the damage saves them time and money.  Here are some of the ways you can keep water damage at your business or commercial property to a minimum.

1. Talk to your team about water damage awareness

Train your employees and/or tenants to report any signs of water damage, no matter how small the leak. Solving small issues now often prevents larger, more costly issues from happening later.

2. Frequently check potential problem areas like windows, roofs, and exterior walls

Check your commercial building windows for tightness, weather-stripping, broken or cracked panes, weak flashing, and other signs of wear.

Closely examine your building’s roof. Are sealants intact around HVAC systems? Is the flashing around skylights, stack vents, and other rooftop elements in good condition? Is there no water pooling on the roof? Are drains and downspouts in good condition? From inside, do you see water stain marks? Can you see daylight when inside where you should not see it?

Check exterior walls to make sure all openings (plumbing, heating, lighting, fire alarms, vents, etc.) are sealed against water. See if the walls themselves need re-pointing or sealing. Check under sinks, angle stops, supply lines, shut off valves, water filtration systems, and in mechanical rooms.  Schedule regular clean outs of main lines and air conditioning units in your building.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

3. Monitor contractors

Monitor the work of outside contractors and vendors when that work may affect your commercial building’s piping systems (sprinklers, water, etc.)

4. Inspect storage tanks

Frequently check the condition of any liquid storage tanks or vessels (hot water tanks, boilers, fuel oil tanks, etc.) inside your commercial building, mechanical penthouse, and on the roof.

5. Keep pipe diagrams and prints current

Be sure pipe diagrams or prints are up to date. Make certain they show the location of valves for all
liquid-carrying systems. Tell your building maintenance staff where the diagrams are kept. Keep the diagrams well labeled and easy to reach.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

6. Always keep safety first

Take quick action whenever a leak or water damage issue is discovered. This includes turning the power off, shutting off the water supply at the source of the leak, and protecting contents that could be damaged.

7. Have a designation responder on site

Have someone available on all shifts who is trained to respond immediately to any leak or water damage. This person should have authorization (24/7) to call and bring in a local high quality professional clean up and restoration company like SERVPRO of Glastonbury/Wethersfield.

8. Be particularly proactive if your commercial building is prone to water damage

In general, if your commercial property fits one or more of these descriptions your building may be at higher risk for water damage:


•    20+ years old
•    High-rise with multiple tenants or units
•    Use of newer construction materials
•    Exposure to seasonal extremes or geographic-based events
•    Deferred maintenance of structure and systems

9. Inspect thoroughly after a major storm

Perform a full building inspection after every major storm to look for damage. If you find any problems, schedule repairs promptly.

10. Conduct routine maintenance on schedule

If you don’t have one already, create a systematic maintenance schedule. You should have a written plan for maintenance updates of your commercial property, the building’s equipment, and its systems. Proper maintenance prevents excessive wear and tear and helps avoid catastrophes.

Questions?

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

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SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Safety After Basement Water Damage

5/23/2018 (Permalink)

After water damage in your basement, Use good safety procedures.

Any home or business can suffer water damage in the basement. It might be caused by a burst pipe, a storm, a leaking appliance, a flood, or one of many other common causes of water damage. Remember this first of all: If your basement has water damage SERVPRO of Glastonbury/Wethersfield recommends you keep safety as your number one priority. Here are a few quick tips.

Is your house safe?
If you’re not sure, don’t take a chance. Find somewhere else to stay until you’re certain your house is safe again.

Do you have electrical or "slip and fall" hazards?
After major storms in the Glastonbury/Wethersfield area, we see a lot of these hazards. Often, electrical power to even severely flooded homes is still live. A saturated environment with standing water that is close to energized electrical outlets, submerged wiring, and wet appliances is dangerous to you both during and after a flood. Slip and fall hazards include items submerged in the water that you can’t easily see and flooring area that may appear relatively dry and even but is actually uneven or wet enough to not safely support your footfall.
 
Are you only doing things you know are safe?
Some homeowners want to dig right in and start making repairs before they know the extent of the water damage and how best to fix the damage. Don’t take risks. Make a full assessment of the damage and tackle only those repairs you know how to do well.

Can you see?
If you have water damage in the basement can you see what and where you are walking on? Don't walk on or near an area that doesn't have sufficient lighting.

Are you trying to lift wet materials?
If so, be careful. When items are soaked with water they become dangerously heavy. You might also do further damage to an item that is water soaked by trying to lift or move it.

Contact A Water Removal Service
With any major basement water damage you’re wise to contact a professional water removal service like SERVPRO of Glastonbury/Wethersfield. You want the job done right and right away. That’s what we do. Never hesitate to call 860.633.8791 for help.

Why Us?
A SERVPRO of Glastonbury/Wethersfield highly trained technician can respond immediately to your water damaged basement issue. Our service crews have the experience, expertise, training, and equipment to restore your home or business quickly and safely. The sooner the water is removed and the drying process begun, the better condition your home or business will be in. And the cost to repair water damage will be lower.

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Sewer Backups Demand Fast Action

5/9/2018 (Permalink)

Handle a sewer backup as carefully and quick as you'd handle a fire or flood disaster

It may not seem like a sewer backup is in the same class of crisis as a fire or flood but it can be. If your sewer backs up you need to act fast. Sewer backup problems are major health hazards and emergencies. Sewer water is often packed with viruses, bacteria, and other microbes that can cause serious illnesses.

Start by knowing what type of sewer water backup you have:


Clean Water

If your sewer backs up from a clean source like a broken water supply line or leaking faucet professionals consider the backup clean water. But if you don’t treat clean water quickly it can become a more serious problem. If it sits too long clean water can degrade into gray water (category 2) or black water (category 3).


Gray Water

Experts use the term gray water to describe a sewer line backup that’s contaminated and could cause discomfort or illness. You have gray water (category 2) if your backup is from a washing machine overflow; a toilet overflow with some urine (no feces); or a dishwasher overflow. This type of sewer water backup can quickly degrade into black water (category 3) if not treated. Again, quick action is important.


Black Water

At SERVPRO of Glastonbury/Wethersfield and throughout the industry, this term describes grossly contaminated water. Sewer drain backups like this could cause severe illness or death if ingested. Be certain you and your family avoid all contact with black water. You have black water when you have flooding from rivers or streams; water from beyond the toilet trap; water from the toilet bowl with feces; or standing water that has begun to support microbial growth.

Prevent Sewer Backups

Your main sewer line can become clogged, which can cause sewage backups in your home. If the backups just from one toilet, sink or tub it may be a clog in that drain. If, however, every flush creates a sewage backup in your home, you likely have a blockage in your main sewer line. Most of these clogs can be prevented by a few simple steps:
•    Don’t use your toilet as a waste basket--Flushing facial tissues, napkins, diapers and other waste down your toilet creates clogs.
•    Use your garbage disposal wisely--Avoid dumping large quantities of anything that can become lodged in your sewer line down your garbage disposal.
•    Don’t pour grease down your drain--Grease and fat, although liquid when poured down your drain, can harden within your plumbing, collecting debris and creating a stubborn clog.

We Can Help

Call SERVPRO of Glastonbury/Wethersfield whenever you have sewer backup problems. We’re trained in the safest, most advanced, and quickest ways to eliminate all sewer backups and restore your property completely.  From Glastonbury to Portland, Wethersfield to Marlborough and anywhere in between, we can help.


SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service