Recent Water Damage Posts

Don’t Come Home to Water Damage!

6/14/2019 (Permalink)

Water Damage Don’t Come Home to Water Damage! Take a few precautions before you go on vacation, and you may prevent a sudden flood in your home.

You’ve just returned from a relaxing summer vacation. What could be worse than opening your door and finding your home is flooded?

Unfortunately, this happens all too often: the second most common homeowner insurance claim is for water damage. Whether it’s from a ruptured washing machine hose, leaky supply line or burst pipe, the consequences can be devastating. And, if water has been present for more than 48 hours, you may also have mold damage.

To help avoid a water disaster while you’re away this summer:

  • Test your sump pump and check for leaky pipes
  • Check and replace old or damaged supply lines to your washing machine, dishwasher, water heater and refrigerator
  • Turn off the water supply to your washing machine
  • Clean your gutters and drain pipes

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

If you returned home only to discover that a water disaster has occurred, don’t delay: call a water damage remediation company like SERVPRO of Glastonbury/Wethersfield. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

The Right Equipment for Water Damage Cleanup

How to Dry Out a Basement

Your First Five Things After a Flood

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Keep Water Out of Your Home

6/14/2019 (Permalink)

Water Damage Keep Water Out of Your Home Taking some simple steps will help keep water from entering your home and causing water and mold damage.

Water damage is one of the most common and costly disasters affecting American residences, accounting for billions of dollars in losses to homeowners and renters each year. Here are some simple steps you can take right now (okay, this weekend!) that will go a long way toward preventing water damage to your home.

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged and aging shingles
  • Check downspouts. Remove accumulated debris and position downspouts to direct water away from the house
  • Check sprinklers and irrigation systems. Be sure they are not damaging the walls and foundations of the house
  • In winter, turn off and drain outside faucets to protect against frozen pipes
  • Install gutter guards to prevent clogging so that water flows easily from the roof

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

If you do suffer damage from a water disaster, you’ll need to act fast. Step one is to call an experienced water damage remediation company, such as SERVPRO of Glastonbury/Wethersfield. We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

The Right Equipment for Water Damage Cleanup

How to Dry Out a Basement

Your First Five Things After a Flood

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

The Right Equipment for Water Damage Cleanup

5/28/2019 (Permalink)

Water Damage The Right Equipment for Water Damage Cleanup SERVPRO of Glastonbury/Wethersfield has the right equipment, staff and skills to quickly and completely clean up your water damage.

When you’ve suffered water damage to your basement, structure and property, the right water extraction tools are vital for timely, cost-effective drying and restoring.

To minimize water damage you must have accurate measurements of the air conditions—temperature, humidity, vapor pressure, dew point, etc.—so you can create the right atmosphere for efficient drying.

SERVPRO of Glastonbury/Wethersfield uses equipment like moisture sensors, moisture meters and thermohygrometers to define how much moisture has been absorbed. We also use advanced equipment to verify that your basement or other environment has dried thoroughly.

Removing water quickly means the environment dries much faster, and the most effective way to remove moisture is extraction. SERVPRO of Glastonbury/Wethersfield uses extractors to clean carpets, upholstery and floors after water damage. Our air moving and dehumidification equipment speeds up evaporation. And our deodorization equipment produces a mist that penetrates sites where odor-causing residues accumulate. Our water extraction teams also use ultra-low-volume foggers to inject fungicides and disinfectants into wall cavities and other hard-to-reach places. 

We’re here to help when you have property and structure damage from a water disaster—and we’ll get the job done quickly and completely!

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

How to Dry Out a Basement

Your First Five Things After a Flood

Safety After Basement Water Damage

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

When you have suffered a water or other disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

How to Dry Out a Basement

5/14/2019 (Permalink)

Water Damage How to Dry Out a Basement Professionals like SERVPRO of Glastonbury/Wethersfield have the right equipment and the know-how to clean up your water damage fast.

If your carpeted basement is flooded, follow these rules:

  • If the floodwater was clean (broken pipe, burst washing machine supply hose or a foundation leak), you can probably dry out and save your carpet.
  • But if you had a sewer backup, washing machine drain water spill or river flood, you need professional help. Pros are the only ones with the right equipment to get your basement dry and disinfected in the shortest possible time.

Either way, act fast! If the carpet isn’t dry within 72 hours, it’ll start to grow mold. Assuming your basement was flooded with clean water, here’s how you can do the cleanup yourself.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Be Safe Above All

First, turn off the power to the basement. If you’re not sure which breakers power the basement, flip the main circuit breaker. If your electrical panel is in the basement, call an electrician to turn off the power.

Next, remove any extension cords and power strips from the floor and unplug or switch off all electrical appliances (washer, dryer, HVAC)—and if your appliances or furnace was under water, call appliance and HVAC specialists before plugging any of them back in. Ask the electrician (if you hired one) to repower the upstairs and inspect the basement receptacles to determine whether it’s safe to repower them. If not, you’ll have to buy several GFCI-equipped extension cords and run power from upstairs receptacles.

Next, remove all your valuable items from the basement. The longer they sit there, the more moisture they’ll soak up, and that means mold.

Time to Extract the Water

Don’t bother trying to dry out the carpet with a wet/dry shop vacuum—it simply doesn’t have enough power. Instead, rent an extractor (if available) or carpet cleaner, an air mover fan or two, and a large commercial dehumidifier. Rent the largest dehumidifier available (the big ones can remove up to 30 gallons per day, compared with 4 gallons for the largest home units).

Move the extractor slowly across the carpet to suck up as much water as possible. Don’t rush this step! Once the water is out, peel back the carpeting (watch out for the sharp nails) and remove the wet pad. (New carpet pad is inexpensive, so don’t waste time trying to dry the old pad.)

Lay the carpet back on the floor and fire up the air movers and dehumidifier. Keep the basement temperature at or below 75 degrees—a higher temp will accelerate bacterial growth and turn your basement into a petri dish.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has the people, skills and equipment to help homeowners recover from water damage resulting from a flood. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Your First Five Things After a Flood

Safety After Basement Water Damage

When Your Belongings Are Damaged by Mold

Our Unique DNA

Source: Family Handyman

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Your First Five Things After a Flood

5/9/2019 (Permalink)

Water Damage Your First Five Things After a Flood A flood in your home is devastating. Here are five things you can do to get started on recovering from a water disaster.

Disaster has struck, your home is flooded and you don't know what to do first. Here’s a list of five essential tasks to start with that will make your recovery from a water disaster safer, easier and faster.

1. Avoid Further Damage

First, you need to cut power to your home. Locate your circuit panel and shut off all the circuits, even if the power feed to the house is currently off.

Visually inspect the exterior of your property. Look for signs of potential danger, like a collapsed roof. If you are not sure that the home is safe to enter, don't go inside. Flood water could:

  • Carry an electrical current to shock you or spark a fire
  • Introduce bacteria and microbes into your home
  • Make it harder to walk safely
  • Weaken the structure of your home

2. Gather Important Papers

It’s best to be prepared for an emergency by keeping your papers organized and easy to find. The documents you might need include:

  • homeowners’ policy records
  • documentation of flood insurance, if applicable
  • personal identification
  • proof of ownership

If you can get through the house safely, locate this information and take it to a secure offsite place.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

3. File a Claim

The claims process could take days or weeks, so you should begin as quickly as you can. Here’s what you may need to pay for:

  • determining the extent of damage
  • flooring removal and replacement
  • drying walls and foundation
  • replacing damaged electrical and plumbing systems

4. Document Everything

Take pictures and video, and write down any information you have about the condition of your home. If the property deteriorates after the initial damage (due to fire caused by flooding or from growth of mold, for example), update your record to reflect it.

Keep receipts for everything you buy as you recover from the flood, no matter how small the purchase.

5. Begin the Repair Process

As soon as possible, remove the water from your home and completely dry the structure and your possessions. You can try to do this yourself, or hire a specialized professional disaster remediation company like SERVPRO of Glastonbury/Wethersfield to do the job quickly and thoroughly.

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

We're Here For You

The team at SERVPRO of Glastonbury/Wethersfield has the people, skills and equipment to help homeowners recover from water damage resulting from a flood. Call SERVPRO of Glastonbury/Wethersfield at 860.633.8791 any time, day or night.

Other Helpful Blog Posts from SERVPRO of Glastonbury/Wethersfield

SERVPRO of Glastonbury/Wethersfield publishes educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

Safety After Basement Water Damage

When Others Can’t Do the Job, Call SERVPRO

Sewer Backups Demand Fast Action

Natural Disaster Preparation

Source: The Spruce

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.633.8791 
24-hour emergency service

If your home or business suffers a flood, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791 to provide immediate expert water damage cleanup

Preventing Winter Water Damage to Your Home

1/25/2019 (Permalink)

Water Damage Preventing Winter Water Damage to Your Home Connecticut's cold, snowy and icy winters pose a real risk of water damage to your home.

Winter is not just coming—it’s here already! And with a New England winter comes the increased risk of damage to your home from water leaks. Whether caused by burst pipes, storm damage, rooftop ice dams or other cold-weather hazards, your winter will be a little easier if you prepare your home to withstand the challenges and remain water-tight.

Brace Your Home for Winter’s Storms

When the wind howls and the snow and ice pile up, damage to your house can happen quickly and unexpectedly. These tasks can prevent storm-related damage to your home.

  • Clean out the gutters, and disconnect and drain all outside hoses. If possible, shut off the inside valves that supply water to outdoor faucets.
  • Have a contractor check your roof to see if it can sustain the weight of a heavy snowfall. Repair roof leaks.
  • Remove tree branches that could get weighed down with ice or snow and fall on your house—or your neighbor's.

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Prevent Burst Pipes

Since water expands when it freezes, it puts unwanted pressure on pipes, which can cause them to burst. You may not know right away that you have a burst pipe, as the water has turned to ice, but once the temperature warms and thawing begins, leaking and flooding can occur.

Not only will these tips help prevent a big leak from a pipe that bursts, you’ll also save some money on your heating costs in the long run.

  • Insulate walls and attics, and caulk and weather-strip doors and windows.
  • Wrap water pipes in your basement or crawl spaces with insulation sleeves. Consider an insulated blanket for your hot water heater.
  • Keep your home’s temperature set at a minimum of 55 degrees, and make sure your furniture isn't blocking your heating vents. If you have a fireplace, keep the flue closed when you're not using it.
  • Close inside valves supplying water to outdoor faucets and hookups. Open outdoor faucets to allow residual water to drain, and keep them open during the cold weather months, while the water supply is turned off.

During cold spells, you’ll want to:

  • Keep kitchen and bathroom cabinet doors open to allow warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces.
  • If your house will be unattended during cold periods, consider draining the water system.

Avoid Ice Dams

Ice dams form when water from melted snow refreezes above your eaves or in the gutters and seeps in under the roof, soaking interior walls. Here’s how to prevent ice dams from forming on your roof:

  • Adequately ventilate your attic.
  • Insulate the attic floor well to minimize the amount of heat rising through the attic from within the house.
  • Clear your gutters and downspouts of leaves and debris.
  • Consider having a water-repellent membrane installed under your roof covering.

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

We’re Here to Help

If your home has suffered water damage from a storm, leak or burst pipe, call a professional with a solid record of serving the Connecticut region: SERVPRO of Glastonbury/Wethersfield at 860.633.8791, around the clock. We will treat your water damage like the emergency it is by responding promptly, evaluating the situation and repairing the damage to your home and possessions.

Other Helpful Blog Posts

Every month on the SERVPRO of Glastonbury/Wethersfield blog we publish educational articles on how Glastonbury and Wethersfield residents can protect their homes and businesses from disasters and how to deal with mold, fire, water, sewage, storm and other damage. Here are some blog posts that you might find helpful:

7 Essentials After Major Water Damage

Safety After Basement Water Damage

Source: www.travelers.com

We’re Here for You

SERVPRO of Glastonbury/Wethersfield
We serve East Glastonbury, Glastonbury, Marlborough, Portland, Rocky Hill, South Glastonbury and Wethersfield, Connecticut.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
24-hour emergency service

For professional water damage restoration services, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

Commercial Water Damage Is Usually Preventable. Here's How.

6/21/2018 (Permalink)

Water Damage Commercial Water Damage Is Usually Preventable. Here's How. You can prevent most water damage at your business or commercial building

Ask the experts. They’ll tell you that most commercial property and business water damage does not have to happen. Smart commercial property owners know how to prevent most water damage and they know that preventing the damage saves them time and money.  Here are some of the ways you can keep water damage at your business or commercial property to a minimum.

1. Talk to your team about water damage awareness

Train your employees and/or tenants to report any signs of water damage, no matter how small the leak. Solving small issues now often prevents larger, more costly issues from happening later.

2. Frequently check potential problem areas like windows, roofs, and exterior walls

Check your commercial building windows for tightness, weather-stripping, broken or cracked panes, weak flashing, and other signs of wear.

Closely examine your building’s roof. Are sealants intact around HVAC systems? Is the flashing around skylights, stack vents, and other rooftop elements in good condition? Is there no water pooling on the roof? Are drains and downspouts in good condition? From inside, do you see water stain marks? Can you see daylight when inside where you should not see it?

Check exterior walls to make sure all openings (plumbing, heating, lighting, fire alarms, vents, etc.) are sealed against water. See if the walls themselves need re-pointing or sealing. Check under sinks, angle stops, supply lines, shut off valves, water filtration systems, and in mechanical rooms.  Schedule regular clean outs of main lines and air conditioning units in your building.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

3. Monitor contractors

Monitor the work of outside contractors and vendors when that work may affect your commercial building’s piping systems (sprinklers, water, etc.)

4. Inspect storage tanks

Frequently check the condition of any liquid storage tanks or vessels (hot water tanks, boilers, fuel oil tanks, etc.) inside your commercial building, mechanical penthouse, and on the roof.

5. Keep pipe diagrams and prints current

Be sure pipe diagrams or prints are up to date. Make certain they show the location of valves for all
liquid-carrying systems. Tell your building maintenance staff where the diagrams are kept. Keep the diagrams well labeled and easy to reach.

For Commercial Property Water Damage Restoration Call (860) 633-8791.

6. Always keep safety first

Take quick action whenever a leak or water damage issue is discovered. This includes turning the power off, shutting off the water supply at the source of the leak, and protecting contents that could be damaged.

7. Have a designation responder on site

Have someone available on all shifts who is trained to respond immediately to any leak or water damage. This person should have authorization (24/7) to call and bring in a local high quality professional clean up and restoration company like SERVPRO of Glastonbury/Wethersfield.

8. Be particularly proactive if your commercial building is prone to water damage

In general, if your commercial property fits one or more of these descriptions your building may be at higher risk for water damage:


•    20+ years old
•    High-rise with multiple tenants or units
•    Use of newer construction materials
•    Exposure to seasonal extremes or geographic-based events
•    Deferred maintenance of structure and systems

9. Inspect thoroughly after a major storm

Perform a full building inspection after every major storm to look for damage. If you find any problems, schedule repairs promptly.

10. Conduct routine maintenance on schedule

If you don’t have one already, create a systematic maintenance schedule. You should have a written plan for maintenance updates of your commercial property, the building’s equipment, and its systems. Proper maintenance prevents excessive wear and tear and helps avoid catastrophes.

Questions?

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

Other Blog Posts That Might Help You:

Safety After Basement Water Damage

Sewer Backups Demand Fast Action

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Safety After Basement Water Damage

5/23/2018 (Permalink)

Water Damage Safety After Basement Water Damage After water damage in your basement, Use good safety procedures.

Any home or business can suffer water damage in the basement. It might be caused by a burst pipe, a storm, a leaking appliance, a flood, or one of many other common causes of water damage. Remember this first of all: If your basement has water damage SERVPRO of Glastonbury/Wethersfield recommends you keep safety as your number one priority. Here are a few quick tips.

Is your house safe?
If you’re not sure, don’t take a chance. Find somewhere else to stay until you’re certain your house is safe again.

Do you have electrical or "slip and fall" hazards?
After major storms in the Glastonbury/Wethersfield area, we see a lot of these hazards. Often, electrical power to even severely flooded homes is still live. A saturated environment with standing water that is close to energized electrical outlets, submerged wiring, and wet appliances is dangerous to you both during and after a flood. Slip and fall hazards include items submerged in the water that you can’t easily see and flooring area that may appear relatively dry and even but is actually uneven or wet enough to not safely support your footfall.
 
Are you only doing things you know are safe?
Some homeowners want to dig right in and start making repairs before they know the extent of the water damage and how best to fix the damage. Don’t take risks. Make a full assessment of the damage and tackle only those repairs you know how to do well.

Can you see?
If you have water damage in the basement can you see what and where you are walking on? Don't walk on or near an area that doesn't have sufficient lighting.

Are you trying to lift wet materials?
If so, be careful. When items are soaked with water they become dangerously heavy. You might also do further damage to an item that is water soaked by trying to lift or move it.

Contact A Water Removal Service
With any major basement water damage you’re wise to contact a professional water removal service like SERVPRO of Glastonbury/Wethersfield. You want the job done right and right away. That’s what we do. Never hesitate to call 860.633.8791 for help.

Why Us?
A SERVPRO of Glastonbury/Wethersfield highly trained technician can respond immediately to your water damaged basement issue. Our service crews have the experience, expertise, training, and equipment to restore your home or business quickly and safely. The sooner the water is removed and the drying process begun, the better condition your home or business will be in. And the cost to repair water damage will be lower.

Call SERVPRO of Glastonbury/Wethersfield to discuss. Call 860.633.8791. We’re the water removal service professionals who have saved property and saved money for the owners of flooded basements and water damaged properties. We serve homeowners and business owners in Glastonbury, Marlborough, Portland, Rocky Hill, and Wethersfield.

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

Sewer Backups Demand Fast Action

5/9/2018 (Permalink)

Water Damage Sewer Backups Demand Fast Action Handle a sewer backup as carefully and quick as you'd handle a fire or flood disaster

It may not seem like a sewer backup is in the same class of crisis as a fire or flood but it can be. If your sewer backs up you need to act fast. Sewer backup problems are major health hazards and emergencies. Sewer water is often packed with viruses, bacteria, and other microbes that can cause serious illnesses.

Start by knowing what type of sewer water backup you have:


Clean Water

If your sewer backs up from a clean source like a broken water supply line or leaking faucet professionals consider the backup clean water. But if you don’t treat clean water quickly it can become a more serious problem. If it sits too long clean water can degrade into gray water (category 2) or black water (category 3).


Gray Water

Experts use the term gray water to describe a sewer line backup that’s contaminated and could cause discomfort or illness. You have gray water (category 2) if your backup is from a washing machine overflow; a toilet overflow with some urine (no feces); or a dishwasher overflow. This type of sewer water backup can quickly degrade into black water (category 3) if not treated. Again, quick action is important.


Black Water

At SERVPRO of Glastonbury/Wethersfield and throughout the industry, this term describes grossly contaminated water. Sewer drain backups like this could cause severe illness or death if ingested. Be certain you and your family avoid all contact with black water. You have black water when you have flooding from rivers or streams; water from beyond the toilet trap; water from the toilet bowl with feces; or standing water that has begun to support microbial growth.

Prevent Sewer Backups

Your main sewer line can become clogged, which can cause sewage backups in your home. If the backups just from one toilet, sink or tub it may be a clog in that drain. If, however, every flush creates a sewage backup in your home, you likely have a blockage in your main sewer line. Most of these clogs can be prevented by a few simple steps:
•    Don’t use your toilet as a waste basket--Flushing facial tissues, napkins, diapers and other waste down your toilet creates clogs.
•    Use your garbage disposal wisely--Avoid dumping large quantities of anything that can become lodged in your sewer line down your garbage disposal.
•    Don’t pour grease down your drain--Grease and fat, although liquid when poured down your drain, can harden within your plumbing, collecting debris and creating a stubborn clog.

We Can Help

Call SERVPRO of Glastonbury/Wethersfield whenever you have sewer backup problems. We’re trained in the safest, most advanced, and quickest ways to eliminate all sewer backups and restore your property completely.  From Glastonbury to Portland, Wethersfield to Marlborough and anywhere in between, we can help.


SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Ralph DiCristofaro
Certified SERVPRO technicians
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service