What our Customers say...

Storm Damage Testimonials

My water damage came from the massive storms that rolled through Southern Connecticut, my roof had a leak, but I was unaware of it until there was standing water in my home. SERVPRO was able to come out immediately and help assess the damage done. I was thrilled with the process AND the end result. 

While away on vacation at Bermuda Beach our ceiling had a leak that we were unaware of and some rain came through, started leaking, and flooded our entire second story. Our older children were checking on the house after the storm and made the call to SERVPRO of Glastonbury/Wethersfield. They were out the same day and the drying process began. Everything was under control and we stayed on vacation. They put everything back where they found it for us and it was “Like it never even happened.”.

Our basement became flooded from our backyard not having any way to drain all the water from the rain and our sprinkler systems malfunctioning as well. Our adult children are actually the ones that called SERVPRO and I'm glad they did. The whole team was a joy to work with and I'm glad they were there in a hurry but handled the situation professionally. 

Thank you for the continuous updates and thank you to the entire team at SERVPRO!

In our 23 years of being homeowners we’ve never experienced anything even close to this and while it wasn’t a major catastrophe it was a big deal to us, and we are thankful for the SERVPRO team. We’d never thought a storm could’ve done anything to our house with all the careful planning we originally did with our property, but one finally broke through and SERVPRO of Glastonbury/Wethersfield was there for us every step of the way!

SERVPRO of Glastonbury/Wethersfield has top-notch communication, and the services provided to me after a storm hit my property were excellent as well. I will recommend your company to everyone who needs mitigation services, and I will definitely use you in the future if needed. Dustin was a tremendous help with all of the information he gave me about storm damage.

Our basement had flooded after a recent storm and the majority of our belongings had been damaged by water. Through job experience I know that everything is stored at least a few inches off the ground, but I never thought that should apply to my own storage at home until now. The only things that I couldn’t recover were a few extra bags of dog food that I kept down there. Without SERVPRO we would’ve probably thrown out half of our belongings but after a quick search online we called SERVPRO of Glastonbury/Wethersfield and they came to the rescue the same day, heck the same hour we called! They removed the water and restored our belongings, some into better shape than they actually were before the storm! We couldn’t be happier or more grateful for their response time and service. We’ll be recommending them to anyone we know of that has experienced any kind of disaster.

Thanks again,

Tim

Heaven sent! One week before our first Thanksgiving at our house our two bedroom unit was flooded in every room due to a burst pipe after the first few frosts and rainstorms and within 1 hour of calling Mary from SERVPRO of Glastonbury/Wethersfield her team was out to help repair the water damage. They extracted all the water from our wet carpet, as well as rip out damaged carpets, underlay and joinery. The service provided was very professional. Thank you

I just wanted to let you know how well you exceeded our expectations. Our basement was in terrible shape and we would never have dreamed you could get it dried out and cleaned up so quickly. Your team worked fast and made it look easy. Thank you again.


Chris & Rose

When our home flooded, our neighbors told us about your company. We are so thankful for the work you did and the rapid response time. The entire crew did excellent work for us on the drying out and the construction crews were also outstanding.  With people like this in your organization, you have got to be the best in the business!

Next time we leave for a weekend we'll make sure the windows are closed tightly, but if we ever need flood cleanup again, we know who to call. So few people you deal with actually do what they say they can do.  You did just that, and that exceeded my expectations. Thank you.